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Read what people are saying
about Precision Garage Door in:

Cobb County, GA

Precision Garage Door of Atlanta
has received 1559 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

5 Star service.

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Service Provided:
Garage Door Opener Install

Review:

great job

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Service Provided:
Broken Garage Door Spring Repair

Review:

we are selling our house and had issues with reversing garage doors. We were afraid this would be a big tag item but Travis checked both doors thoroughly and found it could be corrected by adjusting the motor. He was professional and pleasant. I would highly recommend Travis and Precision.

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Service Provided:
Garage Door Repair

Review:

I was referred to Precision by a neighbor. We had a garage door spring break and needed to have it fixed. My husband is an electrician, and usually does household maintenance himself. Unfortunately, he had to be out of town and could not do the repair, so we called Precision. The technician came out and completed the repair. After he left we noticed that the door made a lot more noise than usual when being opened and closed, almost like it was binding. A couple days later, the cable came off of the spring pulley and caused the door not to open properly again. So, I called Precision again and had to have another technician come out for another repair. This technician said that the repair was done improperly, because the cable was installed on the outside of the spring, causing it to bind. We have 2 garage doors with a total of 4 springs, and 1 was installed wrong. Why didn't the first technician look at the other 3 springs and complete the repairs properly the first time? Needless to say, we were not happy about having to have Precision come out to our house a second time.

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A Response from: Shirin Kanji

Unfortunately from time to time, as good as our techs are, they miss something. I can only apologize and know that you were immediately taken care of when you called with your concerns by sending my general manager out to personally inspect the doors and make the necessary adjustments Again, accept my apology and hopefully we demonstrated when something goes array, we jump through hoops to make it right Thank you for your business

Service Provided:
Broken Garage Door Spring Repair

Review:

5 Star Service.

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Service Provided:
Garage Door Repair

Review:

Excellent workmanship.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We recently purchased an 18x7 steel garage door from Precision. We looked at a couple of other local companies, but decided on Precision. Their technician, Marcus, came out and knowledgeably discussed all of our options as well as their associated benefits. He really took all of the guess work out of the best garage door for us. The garage door was installed a couple of days later in less than 2 hours. I wish all of the purchases we have made for our home were this simple and easy.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My wife and I were talking just yesterday morning about the incredible string of poor customer service we have received over the past few months from banks, insurance companies, doctors, mortgage company, gym, etc. etc. etc. Then that afternoon Precision Door came out. Shaun was on time, super helpful, fast, and we were very pleased with his work. What a relief to get some GOOD customer service for a change!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Professional and prompt service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great job! Fast and efficient. Thanks.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Call was answered promptly and appointment made. Emails sent confirming time and the tech who would be helping fix our issue. Nick called before he arrived with an ETA and provided excellent help and fixed the problem quickly and efficiently. Nick and the service we were provided today has made Precision our go to vendor for garage door service..

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent service!

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Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

I called Percision early in the morning and was greeted by a pleasant and helpful representative who immediately scheduled an appointment for me that day. She gave me a time frame which I was not sure I could have someone home by and she had an alternative time slot. Our technician, Nick, called earlier then the allotted time slot since he was in the area on another call. He would have come back during the allotted 2-6 time slot and shared that it would probably be more towards 5 or 6 (which I really appreciated). Luckily I had someone at home and service was concluded before 2pm. Nick was great. I was not at home but I am reporting because I was pleased with his service. He was knowledgeable, professional, and did not try to push anything onto us that was not necessary. He was honest and upfront about the cost. He explained comprehensively what the issue was and was prepared to make the necessary repairs. He broke down on the invoice what he had done as far as parts and labor. He even made recommendations on how to keep our doors working properly. I am very happy with my service from Nick and Percision. I would use their service again and would recommend them to others based on my experience.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Brandon was very professional and helpful.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Dear Precision, first, I found you through Angie's list. I read the comments about your work and service and was impressed so I gave you a chance. My service technician was Mark Mosely.Needless to say he is a good salesman as well as technician. He showed me the extent of the repair needed for one of the garage doors and after surveying the second door, I decided to do both. I was impressed with Mark's knowledge and application to get the job done in a timely fashion and correctly. I had to leave for an appointment which meant leaving Mark there alone which I had no hesitation to do so. As a side note, my son had to leave for work but his car battery needed to be jumped. It was a foreign car and I had no idea where the battery was. Mark told us and identified the area to jump the car. So my son was able go to work. Well done Mark, and Well done on the Garage Doors

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your response to my need was quick and affordable. My technician arrived on time and was friendly, efficient and very helpful. I am very pleased with your service.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Excellent service.

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Scott Shaw Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Scott Shaw
Review:

Effective service on broken door springs. The phone attendant answered on Saturday night at 8pm and set my appointment that same night. Nick called 30 minutes ahead of my Monday appointment to keep me posted on his arrival time, and when he arrived he provided the basis for estimating cost of service, and finished in 45 minutes. I liked that he talked through maintenance steps afterward. Summary: service was prompt, Nick was competent and helpful. Garage door works good as new. I recommend this company and Nick.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Not only did Ryan explain everything to us, he arrived earlier than the scheduled time confirmed with a phone call. He also completed the work in a timely manor. Our garage door is much quieter now!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Service was excellent; prompt, courteous, and professional. I would definitely recommend.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

5 star service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

5 star service.

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Service Provided:
Garage Door Repair

Review:

Awesome service! Friendly worked with us to get it fixed, fast service!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very excellent service! Brandon was fantastic and I would absolutely recommend him and your company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Excellent service!! Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Excellent service. Scheduling an appointment was quick and easy. Guido went above and beyond to make sure the garage door repairs were done correctly, he made sure I was aware of all my options beforehand, and he made sure I understood how to work the new garage door opener after it was installed. By far, the best experience I have had with repairs. I would highly recommend Precision to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

Excellent service, very knowledgeable and explained all options for repairs.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Ryan was very knowledgeable and prompt. Courteous. Went the extra mile.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great Service! Thanks so much!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

5 star service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

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Gwinnett County

(770) 882-2524

(770) 882-2524
Cobb County

(770) 308-4411

(770) 308-4411
Alpharetta Area

(678) 436-5599

(678) 436-5599
DeKalb County

(404) 751-1634

(404) 751-1634
Atlanta Area

(404) 751-1634

(404) 751-1634
Fayette County

(770) 882-2524

(770) 882-2524
Cherokee County

(678) 436-5599

(678) 436-5599
Forsyth County

(770) 308-4411

(770) 308-4411
Clayton County

(770) 282-2211

(770) 282-2211
Gainesville Area

(678) 707-8620

(678) 707-8620
Cartersville Area

(678) 436-5599

(678) 436-5599
Stockbridge / Griffin Area

(678) 707-8620

(678) 707-8620
Douglasville Area

(770) 882-2524

(770) 882-2524
Newnan Area

(770) 282-2211

(770) 282-2211
Athens Area

(706) 608-8899

(706) 608-8899
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