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about Precision Garage Door in:
DeKalb County, GA
Precision Garage Door of Atlantahas received 704 reviews, averaging 4.96 Stars:
Decatur, GA
Product:
Tucker, GA
Travis called and advised he was on his way and arrived when he said he would. When he arrived, he asked what the problem was and after I told him, he didn't immediately assume he knew the problem. He went about inspecting the entire assembly and found that one of the cables had become frayed. Also one of the struts had become fractured and needed replacement. I asked if we could replace one of the others and move the existing one to the bottom panel. He advised he could and went about doing the work in a no nonsense fashion, all the while happily answering any questions I might have had. I was only charged for the two struts as Travis said the cables were under warranty. GREAT SERVICE !! As an aside, as someone who retired from the utility industry, you should be proud to have a representative like Travis - great attitude, very pleasant, very efficient and very informative. Overall, a Very Satisfied customer experience. I will no doubt call Precision Door again if the need arises !!
- James Gavelek
Tucker, GA
Precision Door was prompt, courteous, and professional! I will not hesitate to use them again. The Garage Door Opener was purchased AND installed by Home Depot. It was their shoddy installation that failed in the first place and I had problems getting them to come back onsite, in fact, they never did! I contacted Precision and they were out there the next day, explained why the initial install failed, and rectified it better than before!! Thanks Precision :)
- Alexander Doe
Decatur, GA
We chose Precision to install our garage door openers in NJ, and they did an excellent job. When we recently moved to Georgia, we were pleased to see Precision here, too, and were given the same stellar service during the installation of our new garage door openers. Wherever we go next, we will be on the lookout for Precision!
- Alexa Rose
Thank you for your kind words and for choosing Precision!
Product:
Lithonia, GA
My salesman was extremely knowledgable and presented outstanding customer service. I purchased double garage doors. I was pleased with the many options of doors and inserts.My technician was professional and courteous. I am absolutely pleased with my new garage doors. Thank you Precision Doors.
- Jewel Johnson
Product:
Lithonia, GA
I heard about your company from television commercials. I am pleased to say you were as good as advertised! Travis was awesome. He called to tell me his estimated time of arrival, he was courteous and professional, and kept me informed about everything he planned to do and any new issues that arose. I was very happy with the service I was given and the finished product. I have already recommended Precision to a friend.
- Delia Abner
Product:
Decatur, GA
5 Stars. I chose Precision because of their reviews. I was not disappointed. The Technician called to inform me when he would arrive. He was courteous and explained the options of fixing the garage door opener. I highly recommend them.
- Kathy Walmsley
Tucker, GA
Great Customer service!!!
- Patricia Poindexter
Product:
Stone Mountain, GA
5 stars courteous and efficient, price comparable with other companies. Kept me informed being out of state.
- Judith Wallace
Product:
Stone Mountain, GA
Yesterday, the service person Travis came to our home to service our garage door. He was extremely professional and caring about answering all of our questions regarding what was wrong. Another company that came in to give us an estimate, required so much from us that we never called them back. Within 2 hrs Travis was able to do the work and we have a wonderful new garage door opener. From your customer service staff to Travis that came, offered and did give us superior service. I will recommend your Company to others.
- James Prattis
Product:
Lithonia, GA
Great service and I am very pleased with the new garage door purchased. My old springs had broken and the door was damaged from my limited use after the springs broke. I replaced the door and the service provided was very good.
- David Campbell
Product:
Decatur, GA
I give 5 stars I got good customer service from him Tim did a excellent job and was very friendly.
- Shuvoda Hill
Product:
Decatur, GA
Mike West showed up at my door shortly after i called for the appointment. He was fast, courteous, and did a great job.
- Jered Shein
Stone Mountain, GA
The service was rated 5 stars. The service repairman was quick and efficient. I have recommended your service to my friends.
- Willie Dallas
Product:
Tucker, GA
Excellent service completed in a reasonable amount of time. Brandon, the technician, was very pleasant and professional. Thank you Precision!
- Maye Nelson
Tucker, GA
Your rep was more than efficient - he was friendly, knowledgeable and welcome. Every company should have customer service like this. WE just moved into a home where the garage doors hadn't been serviced or even opened for at least a full year. The opening/closing situation was dealt with quickly and perfectly in a very short amount of time.
- Michael-Margaret McGuire-Shea
Stone Mountain, GA
I choose Precision because I carefully read the review comments and choose to take a chance. Travis my Technician was very professional. He call ahead of time and he was on time. He greets me very courteous and he look over my situation and explained the repair process and the cost to complete the job. I am very satisfied with the work done and yes I would recommend Precision to anyone I know for garage repair work.
- Leslie Darby
Stone Mountain, GA
Travis was great very professional and efficient. No problems at all
- Toni Jackson
Product:
Decatur, GA
Brandon was great with answering our questions and fixing our opener
- Tim Bailey
Product:
Decatur, GA
What a great experience all the way around. Unlike the other company i used
- Janeah Saadeh
Product:
Stone Mountain, GA
Brandon was very nice and informative. He was willing to answer all my questions. Will definitely be purchasing our garage door from your company because of this great customer service.
- Tameka Dacosta
Product:
Decatur, GA
Precision installed a new garage door for me. Precision staff were professional, reliable, honest, and efficient. Thank you.
- Peter Kowalski
Lithonia, GA
Kevin was the technician that came out to install my garage door. The installation was a little more complicated due to my garage being older than most, and the dimensions being different than the average install. Kevin took the time to do a great job. I recommend Precision Door to anyone needing garage door service.
- John Ehrmann
Product:
Lithonia, GA
I am writing to express my experience with Precision Door Service. Shawn was the technician that came out on a follow up visit. He was punctual and extremely professional. The staff at Precision is extremely impressive and makes the customer feel like they are part of the Family. This allows me to trust that they will take care of my needs. I would recommend Precision to anyone in need of great repair service accompanied by exceptional customer service. Aishah Davis
- Aishah and Frank
Product:
Decatur, GA
Great service. The technician was professional and kind. He replaced the springs. I am not sure if the price was high or appropriate for the service. But, I will use the company again and refer them to friends.
- Marquita Bass
Product:
Decatur, GA
Travis arrived within the quoted time frame and called when he was on his way. He explained the problems and was quick to make the repairs. Great, fast service!
- Amanda Holt
Decatur, GA
I called Precision one day and they were at our home the next morning with everything on the truck they needed to repair my door, (which was installed in 1965). The service repair man took care of business and had my door working in 30 minutes. Yes, I will refer Precision to all of my friends. You get a 5 star rating from me!
- Joyce Thomas
Tucker, GA
All the personnel at Precision were very professional, knowledgeable and polite, and it was a positive experience from start to finish.
- Gloria Jones
Product:
Stone Mountain, GA
Excellent experience with Brandon. Very satisfied.
- Jerry Phillips
Product:
Stone Mountain, GA
Fabulous! Very polite professional and easy to answer my questions. Thank you.
- Vanita Moon
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
This is the second time I've used Precision, and I don't see a need to use anyone else. Both times I had a very competent and thorough technician, and both times the service was excellent and the price was fair. Yesterday was a terrific example. My technician (apologies, his name escapes me) came because I'm about to do some major work on my home and wanted to make sure my door was in good shape ... except for the spring Precision installed last fall, it's been unchanged for almost 25 years. He looked over the door, track, wheels and motor and said that except for wear on the wheels, everything looked fine. His honesty and his handiwork (I had the wheels replaced and decided to upgrade the motor) were most appreciated -- especially the former. Big thumbs up.
- Todd Leopold