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about Precision Garage Door in:
DeKalb County, GA
Precision Garage Door of Atlantahas received 712 reviews, averaging 4.96 Stars:
Lithonia, GA
Product:
Lithonia, GA
Excellent and professional service all around from communication to installation.
- Deborah Mitchell
Product:
Stone Mountain, GA
Ryan was a Great Service Technician. He listened to us.
- Sishma Barner
Product:
Decatur, GA
Excellent service from Ryan !
- Shaquitta Woods
Lithonia, GA
I was very impressed with the contractor. He was very knowledgeable and professional. I would definitely recommend Precision to friends and family.
- Orelon Morris
Product:
Decatur, GA
Previous customer
- Yvonne Williams
Stone Mountain, GA
The representative was courteous. Did an inspection, diagnosed the problem. Advised us, offered a quote which we accepted and he commenced his work. He allowed us to operate it ourselves and ensured we were satisfied.
- Norma Waldron
Stone Mountain, GA
I chose Precision because I’ve heard so many good things about them on tv and the reviews. I’m glad I chose them. They got the work done and I’m extremely pleased.
- Veronice Wright
Product:
Decatur, GA
Gary the tech is awesome guy. He took his time to explain what was the problem and fix the problem and explain why we need a new garage door so we purchase one. Thanks Gary.
- Dwight Gardner
Stone Mountain, GA
Sharkey did a great job! Efficient, courteous, knowledgeable.
- Clifton White
Product:
Stone Mountain, GA
Fantastic. Just amazing. A technician was at our house within 45 minutes of me calling the office. Our garage door system is unique and the technician was able to quickly diagnose the main issue with our door while also pointing out potential issues. When they were finished the door worked better and quieter than it ever has.
- Stephen Trammell
Product:
Stone Mountain, GA
Ryan the technician was great! He did a fantastic job I highly recommend this company
- Janae Jackson
Product:
Stone Mountain, GA
Precision sent out a super thorough and nice fellow for my quote, and when I saw their prices were half of what I’d been quoted by other companies AND for a nicer door I decided to go with them. The install came quickly, and the technician was friendly, professional, and knowledgeable. Our new door is perfect and we are so happy!
- Virginia Greene
Product:
Decatur, GA
Carlos was GREAT!! He explained each task that her performed. I decided to replace the garage door. Carlos provided a brochure for me to choose my new door. I'm excited about the upcoming installation!! Thanks Precision!!
- Angelia Henderson
Tucker, GA
Excellent Job, great people. I highly recommend them to anyone.
- Tony Akpele
Tucker, GA
Very professional and knowledgeable
- Jerry menyfield
Stone Mountain, GA
Very professional.
- Anthony Morton
Product:
Decatur, GA
Very professional and helpful.
- Shawn Izadnia
Stone Mountain, GA
Andres was our technician. Very professional and courteous
- Cedelia Gill
Product:
Stone Mountain, GA
The service tech performed a superior job on my “old”existing garage equipment. Andre Garcia Mu demonstrated his knowledge of what my options where and allow me ample time to decide. We need more of these persons coming to our home. Thanks again Mr Mu
- Ed Jordan
Stone Mountain, GA
The work you did is excellent and I will continue to schedule my repairs to be done by Precision.
- Diane Kane
Decatur, GA
Whenever you call them, they come out the same day. They are honest & very reliable. Josh is always early.....love it!
- Daphane Groves
Lithonia, GA
Do Not RECOMMEND! Was given a quote for 249.00 to replace x2 springs when scheduling the appointment. Tech came out and attempted to up-sell me to replace all garage door parts for 850.00. When I declined the additional services, the tech began to explain that the door will not function properly even though the spring was the only malfunction. After the Tech stated he was finished, the door was off centered, scrubbing the side railings and he wanted to claim it was the pullys on the garage that were causing it to be off centered. The techs customer service completely went sour when I declined the add on. I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. And if you must, stay away from Juan.... He will do a shit job if you do not purchase add-ons.
- Mike Graham
Thank you for taking the time to share your feedback and we are sorry to see that you did not receive five star service. We have spoken to the technician about the call, reviewed the notes, the safety inspection and then our service manager spoke with you to discuss your experience. You had components of your garage that were failing and you declined the work for the discounted price that was quoted by the technician. We completely understand that maintaining your garage door can be expensive at times, but replacing problem components when it is suggested can help save you more money down the road. We would love to repair everyone's garage door at little to no cost, but that is not feasible in having a successful company. Customer satisfaction is our main goal and the service manager did speak with you about sending another technician out to re-evaluate your door needs and he was able to work something out with you, but you were not home at the time you selected for the appointment. If you still need us to return to your home, please don't hesitate to call and speak with the service manager again.
Product:
Lithonia, GA
Andre Garcia was excellent and he explains everything me and I can say if that I excellently service. Thank you so much.
- Clara Warren
Product:
Stone Mountain, GA
It's been really challenging these days with COVID trying to get work done on your home especially with quality service. Precision out did themselves repairing my garage door. It was wonderful to have quality and friendly service again
- Very Satisfied Customer
Tucker, GA
My garage door was not opening and closing properly. Xavier Brannen did an awesome job! He's very professional and pleasant. He explained to me what the problem was and what needs to be done. He made sure that everything was in perfect working condition. He really did a great job! ! ! ????
- Kristine Abinuman
Product:
Lithonia, GA
Anthony Watts was very professional. He was very accommodating and honest technician. He is very knowledgeable and was great at explaining what the issue I was having with my door. Thank you very much Anthony!
- Annette Brown - owner
Decatur, GA
Very professional. Great job
- Nicole Lowe
Tucker, GA
Timely Professional Reasonable Price Great Product Good Company
- Fred Johnson
Stone Mountain, GA
Great service! No pushy sales technician. Knew his job well.
- Darwin Parker
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Positive experience the first time with customer service. Today Anthony Watts was sent out. He corrected what should've been done on first visit. He's the Best. Thank you Precision and Anthony Watts Katherine Evans
- Katherine Evans