Allen Morgan did a great job informing of what problems were and the replacement options available. Worked professionally and was able to complete the job today. He has to come back with parts next week to do some additional work I would say he represents your company well. You can be proud of the work he did today Karen

- Karen White

Allen was great with installing our new lfitmaster garage opener. We went with the 3/4 hp opener for our two car garage. Allen was thorough with the installation and making sure the opener was working properly. Our old opener was 15 years old. We also had to change the outside and inside the garage keypad. All is working well.

- Frank  Sato

Garage door spring broke and a quick call to Precision got it fixed with excellent results. Technician Allen Warren arrived at the scheduled time and immediately inspected the problem. He then proceeded to explain what needed to be done and replaced the broken springs quickly. He spent time advising me maintenance tips in order to ensure lasting use of our garage door. I would definitely call him if needed for future problems.

- Rod Gonzalez

This morning Allen Morgan came by to check on our garage door. We were given great service and in a timely manner by Allen. He explained what needed to be done and how much it would cost. Would recommend him to anyone who is experiencing a problem with their garage door.

- Dianne Sawyer

springs that cost $90 or less each. you charge $425 each.. Slip them on..make outrages profit...Then you want a nice review....

- Joe Sottilare

The tech arrived on time on a Sunday. He inspected and repaired my garage door in less than 30 minutes.

- Darrell Shaw

Allen Morgan , service technician. Professional, courteous and explained issue and solution. Same day service due to emergent spring break and resolution within 3 hours of call.

- Karyn Roof

Excellent service today by Allen Morgan, technician, in repairing my garage door. Very knowledgeable and professional in explaining and repairing the garage door. Thanks for your services today!

- Arthur Collins

I was overcharged for replacing a broken garage door spring over $800,called the office several times for a complete invoice with total price amount.I only received incomplete emails with no service charges from techn.Allen

- Nathaniel Clark

We accidentally forgot to open our garage door BEFORE we backed out of the garage! Needless to say we damaged our beautiful, newly installed (2023) Precision Overhead Garage Door. Not only did we knock the roller out of the rail on one side: we dented the two bottom panels. Security is of the highest concern. We needed to be able to close our garage door overnight. Precision Door Service Technician, Allen Morgan, came out the same day. Allen is indeed, a caring, hardworking, and skilled professional. Allen answered all of our concerns, advised what was required to make our garage door look as beautiful as our original Precision Overhead Garage Door, and managed to fix our door so that it will operate until the new panels come in. Allen also obtained the special charcoal color provided by HAAS door. We were impressed by both Allen Morgan and Precision Overhead Garage Door Service once again.

- Suzanne Gomez

Booked appointment online and confirmed via their text to me. Then received a phone call to confirm the morning of the appointment. When I asked about the 10% 65+ age discount on Wednesday which my appointment was scheduled the agent was not aware of it although it is on their homepage She was nice but unaware of their own website offering. Allen Morgan, the technician showed up on time and was very knowledgeable. He was not aware of the discount either and said they no longer service Marantec garage door products although Marantec was also listed on their website. Allen attempted to resolve the wireless key pad issue even after doing some online research and attempting to reset the passcode multiple times. He suggested I order another key pad which I did on Amazon after he left. Allen did perform a service on both garage doors and the wired openers and applied the discount. I RECOMMEND YOU UPDATE YOUR WEBSITE.

- Mark Grigg

The repair work was done very quickly and professionally and fully met with my expectation. I happily recommend Precision GD

- W. Hammer

Allen Morgan was a great help. He found the problem. Apparently one of the sensor wires was chewed. I guessed it had to be my cat. The wire was not connected to the sensor. He fixed that. Also, took down the old sensors that were up by the garage apparatus near the ceiling. Also took away the old garage door opener that I had replaced in June of 2024. Didn’t realize I had used you before, till Allen showed me. I thought I had called someone else for the problem this time. Allen also cut down wires that were hanging down from the garage door opener. Job well done. Everything seems to be working now. No cat allowed in the garage anymore. Bilinda Jackson

- Bilinda Jackson

Allen was very professional and got the job done right the first time very positive attitude and I was very happy with the completed work o highly recommend this company

- Robert Sprayberry

Awesome job!! Most helpful and much appreciated.

- Dee Hanes

Hi, had my annual garage door service today. Right on time, really pleasant, knowledgeable. See you next year.

- Erin Raia

Allen Morgan excellent technician help me reprogram outside key pad.

- Oren Anderson

Our tech was on time and provided a thorough tune up on our Liftmaster. He was very courteous and professional. Please let him know a great job he did.

- Kevin

My spring broke on my garage door this morning. I called and they quickly put me on the schedule for this afternoon. Prompt and professional as always. I have been a customer since 2020. thanks, lisa helton

- Lisa Helton

Everything was PERFECT.

- Michael Espenlaub

I did not move forward with the job because I did not like the attitude of Service person. I paid the service fee because I said I would. So a loss for me.

- Sheryl-anne Murray

I’ll give 3/5 simply due to immediate response and prompt arrival. I called around 1:30 and someone was at my house by 2:30. I initially called to have someone correct a mistake I made while converting from one-track high-mounted extension spring to a low headroom kit. I ordered a Clopay low headroom mount which included everything necessary to do the conversion (with some DIYing; i.e. drilling new holes in the tracks and drilling out rivets from original track, as well as shortening the original track). It was $250 minimum service, so I wanted to see how far he’d go with my given kit and his expertise. The gentleman arrived very quickly and in 30 minutes or so had corrected a huge mistake I made that put my safety in jeopardy — easily worth $250 minimum charge. He proceeded to tell me the kit I purchased was a gamble, despite what another professional had told me. He later said “it actually could work”, but that was after he fixed my issue and dropped the track 2”. By dropping the track 2”, I now have a gap at the top of the door that will never seal unless I do the conversion kit at this point. He also failed to relocate the locking brackets (which I didn’t mind doing, but the 2” drop relocated them to a position where they aren’t properly mounted and secure — they are both hanging on one screw). The gentleman was very courteous and great at what he did, but after rejecting a couple of personal phone calls on site and finally taking one that lasted a few minutes, I gathered he wasn’t interested in even attempting to install the kit I had purchased. Rather, he instructed me on how to install it. I’m quite a handyman, but after realizing the danger I almost incurred while disassembling the door, I would have rather had a professional do the work while I spent $500-$750 (no idea what the labor would have been). He made it clear that the $250 I spent was the most he was interested in incurring that day, while also saying another day he could install a torsion spring conversion but it would cost $1,200-$1,300, then I would need to spend another $500 minimum to install a wall-mounted opener on my own. All I wanted was someone to help install the kit I was told by another professional would work. I was prepared to spend the money. After asking twice he seemed adamant not to help do said install, so I paid close attention to what he did so I may do it myself. Glad I’m saving more money to do it myself, just upset I didn’t have a technician ready to do it themself. Knowing it was a $250 minimum for 45 minutes of work leads me to believe he took the easy route for higher income per work amount.

- Andrew Norris

Technician, Mr. Allen Morgan was very knowledgeable and professional. Although, he came to replace the remote key pad component. He diagnosed problems( I was not aware of) with the existing torsion spring system which require immediate replacement. So whenever I am ready for this work, I will contact Precision Garage Door Services.

- Snil Seth

My experience was pleasant. The problem was solved, the tech was very courteous, professional and helpful. I went with the reviews and rating on the BBB, which gave me some confidence. In my opinion, the cost was a bit high for a repair job but I was happy at the end. Thank you

- Mary Meeks

Prior service was great so I choose then again. Had a track

- Clayton Cooke

Upgraded our operators and drives, replaced 20YO worn out springs. Doors operate flawlessly and quietly now - very pleased! Mechanic was professional and efficient and had all the necessary parts to do the work. Truly a pleasure doing business with Precision.

- Stan Everett

The young man that serviced us today ,I believe was Alan,was an incredible employee.He was very knowledgable and handled his job as a professional. I will definitely recommend your company and Alan. When there is business on many corners,you are lucky to have him.He is an asset to your employ. Maria & Richard Christman 158 Laurel Overlook Canton,Ga.30114

- Richard Christman

Precision is on our speed dial for repairs. Our tech was kind, thorough, very helpful in explaining options.

- Kelly Cusumano

I choose Precision Garage Doors as their website appeared to be the first one when I did a Google search. The appointment was easy to schedule online. I received text messages with the exact time that the technician would arrive. The technician (Allen), arrived earlier than expected and was able to resolve the problem with my garage door opener. He was very knowledgeable and efficient. He installed a new door opener and was completely finished in an hour. I am very pleased with the new opener and the workmanship that Allen demonstrated.

- Janet Bennett

Excellent service response and service

- Jeff Magline