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Derek Skaggs

Derek Skaggs
Service Technicians
Reviews: 62
Average: 4.94 stars
Derek Skaggs has received 62 reviews, averaging 4.94 Stars:
1 2 3 4 5

Derek Skaggs's Bio:

1 2 3 4 5
Date: 11/12/2024
Garage Door Repair
,
Review:

The serviceman was knowledgeable and professional. He was patient and took his time troubleshooting the problem. He gave wonderful and excellent advice for the future. Thank you.

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Service Provided:
Garage Door Repair

Review:

The technician, Derek, did a wonderful job. He called ahead of time to advise of his arrival and provided a quotation of the cost before beginning service. He recommended a dual spring replacement versus the single spring option that I had, which has caused me problems repeatedly in the past. Great response time and service was complete in about 3 hours from my initial phone call and on a Sunday!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I selected Precision Door because of the excellent service that was provided by them when they installed our brand-new garage doors in April of 2021. We called them regarding our keypad not working properly and was told that they would have a tech out the same day. The technician came out replaced our keypad. Thanks again for the excellent same day service provided by the technician.

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Service Provided:
Garage Door Opener Repair

Review:

Fast, professional, efficient, and reliable service. The technician was courteous and knew exactly what was needed to resolve the garage door problem.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

I was very pleased with the service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I telephoned Precision mid afternoon regarding my garage door which was not shutting properly. I was able to get an appointment for the beginning of the next day. The technician came at the beginning of the day and quickly assessed the need and repaired the door.The next good thing is that my door was stil under warranty. Geraldine Battle

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Service Provided:
Garage Door Opener Repair

Review:

On August 24,2024, I had an appointment with Precision to come replace both torsion springs that had broke. This was covered under the previous repair from Precision we had done as warranty replacement and only had to pay a reasonable labor fee with no costs for the springs. Mr. Derek Skaggs was the repairman who promptly arrived and found he was quite courteous and thorough in his repair. We appreciate his professionalism and we will use Precision in the future and highly recommend their service. Thanks very much !

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Service Provided:
Broken Garage Door Spring Repair

Review:

Dereck was a pleasure to work with. He was very professional as he explained what was wrong with the system and how to rectify it. He was courteous and polite at all times. We look forward to working with Precision again. Sandra and Burt

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We chose Precision due to a previous installation (new door). Derek was very congenial and knowledgeable about the products offered. Derek walked us through the door operations and set up. He encouraged us to follow up with the Precision website as necessary and to review the enclosed instruction manual. Derek’s colleague, whose name escapes me (sorry) was also very pleasant and cordial. Thank you for a great experience!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The reviews and workmanship of service tech's.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Online scheduling was a breeze with next day appointments. Customer Service Tech Derek arrived on time and thoroughly answered every question I had (which was a lot). He was able to provide quotes for each option to repair/replace my garage door panels and spring. Thanks again Derek! A+

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Service Provided:
Garage Door Repair

Review:

Outstanding service!!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Derek was the best. Called before showing up and was on time. He let me know the price before work was done. Replaced springs and bearings for the rod. Also replaced rollers for a more quiet operation. Thanks Derek for a quick repair. You were very knowledgeable and a very nice person.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

1 2 3 4 5
Date: 06/24/2024
Garage Door Repair
,
Review:

Awesome fast work. Extremely polite and knowledgeable.

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Service Provided:
Garage Door Repair

Review:

Derrick was great! He was very professional and he answered all of our questions!! Thank you!!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mr. Derek Skaggs was very knowledgeable, efficient and answered all of my questions. He showed me all of the mistakes that the other wannabe repair man had missed. Because of his expertise, I will be a Precision Door Atlanta customer from now on. I left another reference in my Gmail as well. I will refer your business to all of my Clayton County School Bus Drivers at all four facilities. Linda Price King - A very satisfied customer who drives for Clayton County Public Schools PS - I didn't know that I needed more than the one spring on my door until he explained

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We received excellent service today from Derek. He was prompt and courteous. I scheduled service for one garage door and ge identified the same problems on the second door, gave us all the information and quoted a fair price to have everything fixed.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Precision and Derek were awesome! The website made it very easy to book online and had many times available. My apt time was between 2-6. I received a call from Derek around 1:50 and he said he was 20 minutes away. Discussed what the issue was and the costs and our door was fixed within the hour. Derek was very nice, personable and knowledgeable!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Derek S. did a great job on the install of new garage door opener. Friendly, professional and efficient. Thanks.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

I called Precision and within the hour they sent Derek Skaggs, and he came in and looked at my garage and made the necessary repairs. Derek is very professional and detail oriented. He also made some great recommendations. I will definitely recommend Precision to all my friends and family.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Mr Skaggs!!! Did a very professional job installing our new garage!!! He was quick and made sure to explain everything that I needed to know!!! I would definitely recommend them to anyone!!!!

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Service Provided:
Garage Door Opener Install

Review:

I was very satisfied with the prompt service and professionalism that went along with the repair.

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Service Provided:
Garage Door Repair

Review:

My service Tech was excellent. He diagnosed the issue and resolved.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Derek, came out today to access the situation with my garage door and gave his professional recommendation to move forward. I totally appreciate the transparency and honesty. I definitely will be using Precision service with Derek.

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Service Provided:
Garage Door Repair

Review:

Derek Skaggs was my technician today. He was professional, friendly, extremely knowledgeable and experienced, and he explained all that he was doing and why. He seemed to enjoy his job! I will use your company, and Derek, going forward. I have already passed Derek's name on to others.

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Service Provided:
Garage Door Repair

Review:

Derek was very thorough in ensuring our garage door had the required tuneup and replacement parts.

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Service Provided:
Garage Door Repair

Review:

My Precision Garage Door Service was everything today! The tech Derek went above and beyond to educate me today on what’s happening and what to expect in the future with my door. He was very punctual, professional, caring, and got the job done fast! Thanks Derek for your excellent service today!

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Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 02/13/2024
Garage Door Repair
,
Review:

Mr. Derek Skaggs was the technician that service my garage door. I only can say nothing but good things about this young man. He explained so much about the garage door that I did not know. He made sure he answered all my questions, and the garage door was operating properly before he departed.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 02/09/2024
Garage Door Repair
,
Review:

The Technician was able to resolve my problem. He did it in professional manner explaining the problem and the knowledge to fix the problem. Yes, He was very courteous, introduced himself and began questioning me about the problem.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

1 2 3 4 5
Date: 02/07/2024
Garage Door Repair
,
Review:

This was a yearly check on my garage door. Chris was very helpful and explained what he was going to do and made suggestions for things that might be replaced later.

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Service Provided:
Garage Door Repair

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