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Jeremiah Hintz

Jeremiah Hintz
Installers
Reviews: 130
Average: 4.94 stars
Drug Test: 3/1/2022
Jeremiah Hintz has received 130 reviews, averaging 4.94 Stars:
1 2 3 4 5

Jeremiah Hintz's Bio:

Hello there. My name is Jeremiah. I am a father of three dynamic children, all boys! I have lived in Georgia for 30 years and am a Marine Corp Veteran. I have been fixing garage doors for 4 years and enjoy working for a company that cares so much for their customers. I look forward to serving you today!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came on time ???? gave me great service, I had a door that was discontinue the parts and he still made it work thank you for your service and I would definitely recommend it

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A Response from: Tim

Thank you for choosing Precision and for sharing your review!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and the technician kept me informed all along the way. A+ on several purchased rollers, bearings, lifter, & keyless entry.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician, Jeremiah Hintz, was very professional and knowledgeable with a great personality.

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A Response from: Tim

Thank you for the review and for choosing Precision.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jeremiah did a fantastic job on my repairs. Called ahead of time to let me know he was on his way. Very knowledgeable, professional and customer focused. Verified all was working properly with me before he left.

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A Response from: Tim

Thank you for sharing your "Precision" experience!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jeremiah came out and was very courteous and professional. After an evaluation he did a tuneup on our door and lubricated everything. I would not use any other service than Precision.

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A Response from: Tim

Thank you for your business and your review. We appreciate both!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding young man . Very professional and quick. Did a great job. Same day service is something you just don't see any more. I will refer this company forever.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I think they are wonderful. I recently got a new door! I called another company and they made it really confusing. I knew what I wanted but for some reason each piece was extra.....I called Precision Door to get another quote. Kay came out to go through everything with me and made it SO EASY. I was immediately comfortable with Kay and she knew exactly what I wanted. Nothing cost extra...she quoted me the whole price...I love that the haul away of the old door was included which was separate in the other companies quote. When the guy came to install our new door he was very professional and very efficient. He was able to put up our new beautiful door and I LOVE IT. We also needed them to come back because something was wrong with the wiring (it was because they used the existing wiring which i guess was bad (not he companies fault). They came back and everything is great! Totally rewired !! I wold for sure recommend them! they made getting a door in our price range so easy!! I kept being disappointed by other companies, but they made our dream into reality. I now am so proud of our house ! Thanks Precision!!!

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A Response from: Tim

It is nice to get a new garage door, isn't it? So glad you are loving your new door and Precision. Thank you for the review and the great recommendation!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excelent work from your salesperson (tina) she explained to us everything and help us very much answer the phone calls we had with questions also your tech persons that went to the house did a terrific work congratulations and hope you continue treating the people the same we were treated thank to all of you paul mcmanus

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A Response from: Tim

Thank you for sharing your review, Paul!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi...I purchased a new garage door opener with install in June of this year. I noticed that the opening lights were not working. I called more than one time asking if I needed to install light bulbs and what size. Your call center, the first time appeared confused and said that they would have someone contact me. No one ever did. I called again and the person said they would have to schedule an appointment. Today Jeremiah came out and politely said that all I needed were light bulbs and that the first installer should have mentioned that light bulbs did not come with the install. It was a waste of Jeremiah's and my time to simply be told that I needed light bulbs. I did have the light bulbs and he installed them for me. Thank you Jeremiah. I recommend that in the future your installers inform buyers about the light bulb issue and have your support be better trained. Thank you for your time.

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A Response from: Tim

Thank you for sharing; it's good to be reminded of the small things that may not be addressed consistently during the training process of our technicians. We appreciate your business and feedback!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars absolutely. Thanks to Jericho our warranty is in tack and he quickly and efficiently replaced our key pad

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A Response from: Tim

Very good! Thank you for the review!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always prompt and great service. Very courteous employees.

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A Response from: Tim

Thank you for your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jeremiah (sp ?) did a great job of repairing my garage door opener. He was courteous, friendly and very competent. On time and successful. Thank you.

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A Response from: Tim

Thank you for choosing Precision and for sharing your experience!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job Service man did a great job. New quickly how to fix door.

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A Response from: Tim

Thank you for sharing your experience with Precision.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 06/20/2018
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The best way to describe Precision Garage Door is quality products, fantastic service, and GREAT people! I would highly recommend them to anyone!!!!! Jeremiah came to repair our door today. He was friendly, courteous, professional and knowledgeable! Thank you Precision Garage Door!!!

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A Response from: Tim

Thank you for choosing Precision and for the recommendation! Your business is appreciated!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician Jermiah came to my home as requested to make necessary adjustments to garage doors to correct water leakage under both doors. He was very professional and arrived in the window of time that was scheduled.

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A Response from: Tim

Thanks Jesse!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got a email from Tim the owner to let him know if I was not satisfied. I had questions and I emailed him back but that account is set up for no-reply. The email bounced. So I had no way to contact. I tried to contact him before I wrote this. Got 2 springs replaced and on each door. The springs installed are different sizes/specs on the same door. My research indicates that the springs should be the same size and specifications for longevity on the same door (my original springs were same size and specs). This makes sense. Other garage door companies informed me so also. I paid a lot of money for upgraded springs (salesman advice) and even though they may last out the warranty period they may break before the 12 year mark my last springs worked. The technician was polite but was a sales man never the less. He quoted me a 30$ price on a washer that is Free when you buy springs on the internet or from other companies or 3$ MAX. Since I paid for labour. The parts shouldn't have been overpriced. Thats double dipping to me. Because I got my other doors functioning door springs replaced the 2 washers were not charged for but I was made to feel that they're giving away some thing of great value when in REALITY it had little or NO value. I did not appreciate that at all. I only got this company in an emergency because a friend recommended it. I do feel that garage door companies charge a lot for service. I recommend that customers call around and price the parts and labor. Replacing springs should not be that expensive. The salesman should not try to sell you the most expensive item. Customers are usually trusting the professionals and the professionls have a responsibility to be honest and save customers money. The doors are working fine but the unmatched springs on each door according to other garage door companies will potentially be problem in the future. This bother me a lot. After the work was done I investigated this matter. I felt some thing was wrong. My original springs were the same size and specs for a reason. Everyone was polite who I talked to and came on time. I can give a 5 for that. Cost 1 (honestly). The work took about 60 minutes.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed the torsion spring replaced on our garage, and did some internet research and saw the Precision Garage website. I saw the acknowledgements, read the reviews, and gave a call. My appointment was the very next day, and the positive response from others is what I experienced. Jeremiah was the technician that made the repairs, no pressure sales or any gimmick for more money. I appreciate the exemplary service.

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A Response from: Tim

Thank you - we appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came at appointment time & were courteous, friendly . Did the work in short time repairing broken spring on my garage door.

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A Response from: Tim

Thanks for sharing, Robert!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We could not be happier with our doors and the service! Thank you Precision Door Atlanta!

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A Response from: Tim

Thank you, Sally, for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Recently I had my new garage door opener installed. The install went well, but after a short period of time the garage door was not opening smoothly. I made a call to Precision Door and scheduled an appointment with Amber, she provided great customer service The Technician assigned was Jeremiah. On the day of the appointment Jeremiah was on time, very professional and knowledgeable. He immediately found the issues and corrected. Please note that the issues found were not a result from the installation. Jeremiah took time to educate me on how properly maintain my garage door. Great job, thank you!!

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A Response from: Tim

Joe, Thank you for posting your review and thank you for your business - we appreciate both!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was timely and knowledgeable

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A Response from: Tim

Thank you for your business and for sharing your review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

New doors and opener, developed a squeak after about 6 months. Thanks to Jeremiah found the problem. Corrected the problem and did some PM on the system. 2nd time I have dealt with these guys. Nothing but professional. Semper Fi

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jerimeih Heinz was excellent in solving problems within minutes! Very professional, polite, and knowledgeable. Thank you! The doors put in by Eric a few years ago have been so much better than previous ones.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repairman was very on time, pleasant and very knowledgeable. He walked me through the issue I was experiencing, and took the time to show me what to do in the event it happens again. Since I had recently purchased a new tension spring, there was no charge to get my opener working again. This appointment was my 2nd experience with this company and I would definitely recommend to anyone needing service.

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A Response from: Tim

Thanks Doug! We appreciate your business and your recommendation!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic employee and very nice job

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A Response from: Tim

Thank you so much!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We returned from a few days out of town to find our garage door would not open. Unfortunately it was after hours and I had to leave to go out of town early the next morning. The call center made an appointment which was confirmed the next morning by the service professional. The problem was in the equipment. The service professional arrived on schedule, fixed the problem and reset the openers. He was courteous, knowledgeable, helpful and effective. My wife was extremely pleased with the service. I too am grateful to get five star service especially when I was out of town, bad weather was coming, and I was more than a bit panicked!

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A Response from: Tim

Thank you for sharing this post - we appreciate that you chose Precision, and we value your business and trust.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good product. Good service. Prompt to replace a door opener that outed within four months of door installation.

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A Response from: Tim

Thank you for the review!

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

1 2 3 4 5
Date: 01/05/2018
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We love our garage doors and they were very efficient to come out and service our doors even on the coldest day of the year! The service man knew immediately the problem and perceived to fix it. I was very impressed with his knowledge and being able to fix the problem in a short time!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service. They are great at explaining the problem and providing several options that can be taken to fix it and explain each in a way that I understand.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is what I call customer service -- in this case, Precision Door has delivered outstanding customer service. A bit over 2 years ago, I had Precision Door install two new garage door openers. For some reason, the batteries for the backup function were never installed. This became apparent this past weekend when we had a power outage and the garage doors would not open. I called Precision Door two days ago, they showed up today and fixed the issue from back then, without a charge. I am a very happy customer and will recommend this company without hesitation.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

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Suite C-10

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