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Juan Gordillo

Juan Gordillo
Technicians
Reviews: 30
Average: 4.67 stars
Drug Test: 2/2/2021
Juan Gordillo has received 30 reviews, averaging 4.67 Stars:
1 2 3 4 5

Juan Gordillo's Bio:

Hi everyone, I'm blessed to be part of this great company. I'm a father of 2 girls and a lucky husband to an amazing wife. We attend church regularly and appreciate the blessings around us. I am family oriented and treat all my customers as such. I enjoy spending as much time as possible with the family in my personal time. My main goal is to create a great customer friendly atmosphere and provide the best service I can to meet customer's standards. I'm looking forward to serving you in the near future.

Review:

Very professional.

- Anthony Morton

Juan Gordillo Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

We have been using this company for years and today was another Great Job repairing my garage door!

- Marvin Oglesby

Juan Gordillo Service Provided:

Garage Door Opener Repair


Technicians: Juan Gordillo
Review:

Juan was amazing! He was professional and great at explaining what needed to be done- he walked me through the pros and cons of the various options for repair (because there were some big cost differences). Highly recommend!

- Kacey Kell

Juan Gordillo Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

Technician solved the problem almost immediately. He was very nice and answered our questions.

- Susan Baldini

Juan Gordillo Service Provided:

Garage Door Opener Repair


Technicians: Juan Gordillo
Review:

Do Not RECOMMEND! Was given a quote for 249.00 to replace x2 springs when scheduling the appointment. Tech came out and attempted to up-sell me to replace all garage door parts for 850.00. When I declined the additional services, the tech began to explain that the door will not function properly even though the spring was the only malfunction. After the Tech stated he was finished, the door was off centered, scrubbing the side railings and he wanted to claim it was the pullys on the garage that were causing it to be off centered. The techs customer service completely went sour when I declined the add on. I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. And if you must, stay away from Juan.... He will do a shit job if you do not purchase add-ons.

- Mike Graham

A Response from: Tim Yeager

Thank you for taking the time to share your feedback and we are sorry to see that you did not receive five star service. We have spoken to the technician about the call, reviewed the notes, the safety inspection and then our service manager spoke with you to discuss your experience. You had components of your garage that were failing and you declined the work for the discounted price that was quoted by the technician. We completely understand that maintaining your garage door can be expensive at times, but replacing problem components when it is suggested can help save you more money down the road. We would love to repair everyone's garage door at little to no cost, but that is not feasible in having a successful company. Customer satisfaction is our main goal and the service manager did speak with you about sending another technician out to re-evaluate your door needs and he was able to work something out with you, but you were not home at the time you selected for the appointment. If you still need us to return to your home, please don't hesitate to call and speak with the service manager again.

Juan Gordillo Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

Juan did a great job replacing several worn out garage spring systems. Would definitely recommend Precision if someone needs garage door service.

- Laird Mcbeth

Juan Gordillo Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

Juan G was prompt and thorough. Basically “tuned up” my door and found the bar linking the door to the opener trolley rail had loosened and needed to be re-mounted. He also linked my car opener to the door which I appreciated Good job , good representative for Precision.

- Jerry Fleetham

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Review:

Great service! No pushy sales technician. Knew his job well.

- Darwin Parker

Juan Gordillo Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

Great Service.. Very informed Tech

- Robert Lewis

Juan Gordillo Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Technicians: Juan Gordillo
Review:

Very competent service but a tad expensive.

- David Engstrand

Juan Gordillo Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technicians: Juan Gordillo
Review:

I found Precision on Trust Dale. I read some reviews and have them a chance. My husband and I are pleased with the work and the price. The tech Juan G. was professional, honest, and knowledgeable about the product and his work. We would call them again!

- T. Walton-hood

Juan Gordillo Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

Great Job

- Chanvy Chanthraboutda

Juan Gordillo Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

My wife loved Juan. We have had ongoing problems. He explained why. The fix was not cheap. We have seven years (the warranty time) to see if the fix works. So far the wide is pleased with the reduction in noise and no fear of a spring breaking and landing on her vehicle. Happy wife, happy life. BTW, another company we originally called was four days out. Precision came out the next day.

- James McCarthy

Juan Gordillo Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Juan Gordillo
1 2 3 4 5
Date: 06/01/2021
Garage Door Repair
,
Review:

Trust Dale

- Nancy Boyles

Juan Gordillo Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Technicians: Juan Gordillo
Review:

First of all this technician don’t deserve any star, I contact this company for a bottom seal and weather stripping and he call me ask me for pictures so I said yes and he said well I can arrive in 20 min. He arrive and start to push me to change the garage door spring wen I ask just for 2 thinks. Well I hear him and I ask for pricing and he take so long,so he continue to chat and ask like where you live,who paint the garage door, how long you live here..REALLY I JUST ASK FOR GARAGE door BOTTON SEAL AND WEATHER SEAL JUST GIVE ME THE PRICE AND THAT IT. He give me the most expensive price for the bottom seal $119 for the weather stripping $189 for each side and the top for $200 hundred something and I said the 7 foot long of the stripping is in Lowe’s $5.89 and his answer was “ok do it your self” so I ask him please leave my property and his answer was “ THE LATINO PEOPLE ALWAYS WANT TO PAY CHEAP” (by the way his name is “Juan Gordillo” Latino...So I feel offended and insulting with this person. When I said please leave my property his don’t stop to talk and I telling him I feel offended about his comment and reaction and I telling him I going to report this issue with the management and he said so he apologize about his bad attitude but this is not normal to find this kind of professional to respond the way he does. I said to him 4 times “PLEASE LEAVE MY PROPERTY” when He Left I start to cry for the way I was treated. I talk to my husband about the situation. Horrible experience My name is Carla and I’m not recommended this company. And by the way I ask him wen hi can install the bottom seal and the stripping and hi said...WELL IS TAKE LONG BECAUSE OF THIS OR THAT...REALLY!? Come on!

- John Ortiz

A Response from: Tim Yeager

Thank you for considering Precision to service your garage door and we hate that we were not able to work with you. We appreciate you sharing your experience with us and we are very sorry for any misunderstanding or miscommunication that caused you to feel offended. We strive for every customer to receive five star service, as customer satisfaction is our main goal. We have spoken to the technician at length about this call and what transpired from his point of view, and this situation will not happen again. If we can assist you with anything in the future, we would love to help. This particular instance is not normal for our company or technicians and we would be happy to prove that to you if the chance arises.

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Review:

Our technician, Juan, was courteous and helpful. He didn’t try to upsell us on any unnecessary products and was very informative in explaining what we needed to fix and why. Cannot recommend Juan enough!

- M Met

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Review:

He was perfect!!! Easy to talk to. Explained everything. We were very comfortable with him.

- Steve & ellen Kedme

Juan Gordillo Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Juan Gordillo
Review:

Excellent Service

- Anthony Kinny

Juan Gordillo Service Provided:

Install Garage Doors


Technicians: Juan Gordillo
Review:

Juan was on time & professional during his visit. He did a great job re-wiring the sensor on the garage door & tightening the spring so the door worked easier. I’m very happy with how Precision and their staff handled my needs.

- Michael Olwell

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Review:

Great service, great company. Juan was such a good technician. He’s very knowledgeable about what he does. Thank you!

- Mary Avila

Juan Gordillo Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technicians: Juan Gordillo
Review:

Juan came and fixed my garage door within 90 minutes. He was great, I hope to not need this service again but if I do I will call Precision.

- Christine Durniat

Juan Gordillo Service Provided:

Garage Door Repair


Product:

Rollers


Technicians: Juan Gordillo
Review:

I called Precision when is spring broke yesterday morning totally disabling the garage door. Juan the technician showed up the same day was very professional and did a great job evaluating what needed to be done and making a recommendation. He completed the repair in a timely manner and did a superior job.

- Jim Fairlamb

Juan Gordillo Service Provided:

Broken Garage Door Spring Repair


Technicians: Juan Gordillo
Review:

Professional and Great Customer Service. The service tech was Great, he presented me with some good options and I ended up replacing both of my garage doors. The tech called me to let know when to expect him and he arrived on time. GREAT EXPERIENCE.

- Milton Whitlow

A Response from: Tim Yeager

That you for the kind words and we are glad that Juan provided you with quality 5 star service. We hope you enjoy your new garage doors and please let us know if we can help you out in the future!

Juan Gordillo Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Juan Gordillo
Review:

Great work and excellent customer staff

- Leonard Elder

Juan Gordillo Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Juan Gordillo
Review:

Juan was excellent. Explained the options well and was committed to the work even as it got late into a Friday night.

- Alan Hochbaum

Juan Gordillo Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Juan Gordillo
Review:

Sanks for the fast Excellent service.

- Ernie Hill

Juan Gordillo Service Provided:

Garage Door Opener Repair


Technicians: Juan Gordillo
Review:

Came quickly-same day. Polite and professional. Installed new garage door opener, new rollers, and new keypad. Everything went great today. Hopefully continues to work well. Installer was tidy and reviewed work with me. Made great suggestions without being pushy. Would recommend based on how today went

- Teresa Alessandro

Juan Gordillo Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technicians: Juan Gordillo
Review:

Juan and Thomas were great. They came early which worked out better for me, and took time to ensure I received the products/options needed for a reasonable price. Installation went well and I was able to head out early for my Saturday errands. Happy with the service provided and would highly recommend Precision Door Atlanta and specifically Juan and his teammate Thomas!

- Kishawn

Juan Gordillo Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Juan Gordillo
Review:

Pleasant and prompt Thank you for this gentle service man

- Susan Prather

A Response from: Tim

You're welcome and thank you so much for your business and the five star review!

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Review:

Josh was knowledgeable, efficient, and professional. My only complaint about the company was that I was quoted a price over the phone that turned out to be only half the price of doing a thorough job (it's $89 for maintenance on the garage door, and then another $89 for maintenance on the motor -- it wasn't made clear that those are two different things).

- Jane Robbins

A Response from: Tim

We sincerely apologize for any confusion - we will take this into consideration to see what can be done to help clarify the information. Thank you for choosing Precision and for sharing your review.

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Gwinnett County

(770) 882-2524

(770) 882-2524
Cobb County

(770) 308-4411

(770) 308-4411
Alpharetta Area

(678) 436-5599

(678) 436-5599
DeKalb County

(404) 751-1634

(404) 751-1634
Atlanta Area

(404) 751-1634

(404) 751-1634
Fayette County

(770) 882-2524

(770) 882-2524
Cherokee County

(678) 436-5599

(678) 436-5599
Forsyth County

(770) 308-4411

(770) 308-4411
Clayton County

(770) 282-2211

(770) 282-2211
Gainesville Area

(678) 707-8620

(678) 707-8620
Cartersville Area

(678) 436-5599

(678) 436-5599
Stockbridge / Griffin Area

(678) 707-8620

(678) 707-8620
Douglasville Area

(770) 882-2524

(770) 882-2524
Newnan Area

(770) 282-2211

(770) 282-2211
Athens Area

(706) 608-8899

(706) 608-8899
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