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Juan Gordillo's Bio:
Hi everyone, I'm blessed to be part of this great company. I'm a father of 2 girls and a lucky husband to an amazing wife. We attend church regularly and appreciate the blessings around us. I am family oriented and treat all my customers as such. I enjoy spending as much time as possible with the family in my personal time. My main goal is to create a great customer friendly atmosphere and provide the best service I can to meet customer's standards. I'm looking forward to serving you in the near future.
Jonesboro, GA
Product:
Woodstock, GA
My wife loved Juan. We have had ongoing problems. He explained why. The fix was not cheap. We have seven years (the warranty time) to see if the fix works. So far the wide is pleased with the reduction in noise and no fear of a spring breaking and landing on her vehicle. Happy wife, happy life. BTW, another company we originally called was four days out. Precision came out the next day.
- James McCarthy
Product:
Trust Dale
- Nancy Boyles
Product:
Dacula, GA
First of all this technician don’t deserve any star, I contact this company for a bottom seal and weather stripping and he call me ask me for pictures so I said yes and he said well I can arrive in 20 min. He arrive and start to push me to change the garage door spring wen I ask just for 2 thinks. Well I hear him and I ask for pricing and he take so long,so he continue to chat and ask like where you live,who paint the garage door, how long you live here..REALLY I JUST ASK FOR GARAGE door BOTTON SEAL AND WEATHER SEAL JUST GIVE ME THE PRICE AND THAT IT. He give me the most expensive price for the bottom seal $119 for the weather stripping $189 for each side and the top for $200 hundred something and I said the 7 foot long of the stripping is in Lowe’s $5.89 and his answer was “ok do it your self” so I ask him please leave my property and his answer was “ THE LATINO PEOPLE ALWAYS WANT TO PAY CHEAP” (by the way his name is “Juan Gordillo” Latino...So I feel offended and insulting with this person. When I said please leave my property his don’t stop to talk and I telling him I feel offended about his comment and reaction and I telling him I going to report this issue with the management and he said so he apologize about his bad attitude but this is not normal to find this kind of professional to respond the way he does. I said to him 4 times “PLEASE LEAVE MY PROPERTY” when He Left I start to cry for the way I was treated. I talk to my husband about the situation. Horrible experience My name is Carla and I’m not recommended this company. And by the way I ask him wen hi can install the bottom seal and the stripping and hi said...WELL IS TAKE LONG BECAUSE OF THIS OR THAT...REALLY!? Come on!
- John Ortiz
Thank you for considering Precision to service your garage door and we hate that we were not able to work with you. We appreciate you sharing your experience with us and we are very sorry for any misunderstanding or miscommunication that caused you to feel offended. We strive for every customer to receive five star service, as customer satisfaction is our main goal. We have spoken to the technician at length about this call and what transpired from his point of view, and this situation will not happen again. If we can assist you with anything in the future, we would love to help. This particular instance is not normal for our company or technicians and we would be happy to prove that to you if the chance arises.
Atlanta, GA
Our technician, Juan, was courteous and helpful. He didn’t try to upsell us on any unnecessary products and was very informative in explaining what we needed to fix and why. Cannot recommend Juan enough!
- M Met
Alpharetta, GA
He was perfect!!! Easy to talk to. Explained everything. We were very comfortable with him.
- Steve & ellen Kedme
Product:
Roswell, GA
Excellent Service
- Anthony Kinny
Snellville, GA
Juan was on time & professional during his visit. He did a great job re-wiring the sensor on the garage door & tightening the spring so the door worked easier. I’m very happy with how Precision and their staff handled my needs.
- Michael Olwell
Norcross, GA
Great service, great company. Juan was such a good technician. He’s very knowledgeable about what he does. Thank you!
- Mary Avila
Product:
Atlanta, GA
Juan came and fixed my garage door within 90 minutes. He was great, I hope to not need this service again but if I do I will call Precision.
- Christine Durniat
Product:
Smyrna, GA
I called Precision when is spring broke yesterday morning totally disabling the garage door. Juan the technician showed up the same day was very professional and did a great job evaluating what needed to be done and making a recommendation. He completed the repair in a timely manner and did a superior job.
- Jim Fairlamb
Decatur, GA
Professional and Great Customer Service. The service tech was Great, he presented me with some good options and I ended up replacing both of my garage doors. The tech called me to let know when to expect him and he arrived on time. GREAT EXPERIENCE.
- Milton Whitlow
That you for the kind words and we are glad that Juan provided you with quality 5 star service. We hope you enjoy your new garage doors and please let us know if we can help you out in the future!
Product:
Lithonia, GA
Great work and excellent customer staff
- Leonard Elder
Product:
Duluth, GA
Juan was excellent. Explained the options well and was committed to the work even as it got late into a Friday night.
- Alan Hochbaum
Product:
Alpharetta, GA
Sanks for the fast Excellent service.
- Ernie Hill
Alpharetta, GA
Came quickly-same day. Polite and professional. Installed new garage door opener, new rollers, and new keypad. Everything went great today. Hopefully continues to work well. Installer was tidy and reviewed work with me. Made great suggestions without being pushy. Would recommend based on how today went
- Teresa Alessandro
Product:
Alpharetta, GA
Juan and Thomas were great. They came early which worked out better for me, and took time to ensure I received the products/options needed for a reasonable price. Installation went well and I was able to head out early for my Saturday errands. Happy with the service provided and would highly recommend Precision Door Atlanta and specifically Juan and his teammate Thomas!
- Kishawn Frazer
Product:
Lawrenceville, GA
Pleasant and prompt Thank you for this gentle service man
- Susan Prather
You're welcome and thank you so much for your business and the five star review!
Tucker, GA
Josh was knowledgeable, efficient, and professional. My only complaint about the company was that I was quoted a price over the phone that turned out to be only half the price of doing a thorough job (it's $89 for maintenance on the garage door, and then another $89 for maintenance on the motor -- it wasn't made clear that those are two different things).
- Jane Robbins
We sincerely apologize for any confusion - we will take this into consideration to see what can be done to help clarify the information. Thank you for choosing Precision and for sharing your review.
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Great Job
- Chanvy Chanthraboutda