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Roy Thomas

Employee Avatar
Service Technicians
Reviews: 56
Average: 5.00 stars
Drug Test: 2/15/2022
Roy Thomas has received 56 reviews, averaging 5.00 Stars:
1 2 3 4 5

Roy Thomas's Bio:

I am 29 and have a beautiful, loving wife and 2 amazing kids ages 8 and 2. Family comes first above all else. When I'm not working or with my family, I spend my free time hunting and fishing. I have a passion for being outdoors and just being able to unwind and relax there.

Review:

Roy was very professional and explain what the problem was.

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A Response from: Tim Yeager

We are glad to see you were happy with Roy and his level of service. We appreciate the 5 star review, and please let us know if we can help you out in the future.

Service Provided:
Garage Door Repair

Review:

Thank you for the quick service!

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Service Provided:
Garage Door Opener Repair

Review:

Roy was on time and very professional. Diagnosed and fixed problem.

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Service Provided:
Garage Door Opener Repair

Review:

What a treat to deal with a company that provided immediate response, superior service and such lovely, personable and professional people!

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 04/19/2021
Garage Door Repair
,
Review:

Roy was outstanding and very professional.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Roy did a great job and was friendly and professional!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Roy Thomas was excellent. Very nice and professional young man. He identified the issues with our garage and had all the supplies with him to fix it (which made it so much easier — our neighbor, who didn’t use Precision, had to wait an extra day for his repair man to buy the supplies). No delay, quick and easy. I will definitely use Precision again and recommend to others!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Service rep was courteous and professional. He took time to explain in detail what the issues were with my garage doors. I am very happy with the results.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Roy was amazing at fixing my garage door. He's very knowledgeable and would definitely want him to assist me again in the future.

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Service Provided:
Garage Door Repair

Review:

Roy was very courteous and professional. He provided accurate and expedient service and we now have a safe and fully functioning garage door.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service was great! Would recommend to others.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Our garage door was not working properly, I called Precision and I was scheduled for the same day. Our tech Roy was quick and very knowledgeable!

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Service Provided:
Garage Door Repair

Review:

Customer service was amazing from calling to get information and scheduling to my technician Roy! Roy called ahead and arrived when he said he would. He was super knowledgeable, polite, and got the job done efficiently. Very happy with the results. Will look to use in the future!!

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Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

The young man who did the work at my home did a wonderful job if I ever need to you again i would like the same young man he explained every thing very well excellent job well done Roy Thomas

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Service Provided:
Garage Door Repair

Review:

On yesterday when I got home from work I met with Roy. I told him the issues I was having with my garage. He explained to me all my options. Bottom line I needed a new system. Roy was extremely professional, very patient in explaining all my options and very detailed once he installed my new system. He has excellent customer service. I was truly thankful for the job well done I could not have asked for anyone better!!! Thanks Roy!

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Used them before and have always been pleasant, dependable and fair.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Called and tech was at my house in less than 2 hours. Tech was great explained and took care of things in a timely manner would differently use precision again

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A Response from: Tim

Thank you so much for your feedback. We are happy we could help take care of your door needs and we look forward to working with you in the future if the need arises. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Roy Thomas got here at 10:30 he told us what needed to be done with the door you told us the price of the job he was finished at noon he showed us what he had done and let us open and close the door to show us how much better the door with operating he gave us the invoice for the amount we paid him he was quick efficient very cordial and we enjoyed him being here in providing the service for us thank you for season garage door

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Thank you so much for your help. Your tech Roy arrived promptly with a great attitude and the service was excellent. Great job Precision and Roy

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Mr. Roy Thomas came to my home as per my request to look at the garage door. He did a through inspection, he clearly indicated what needed to be done so that the garage door opened properly. I told him what my concerns were. He inspected the garage door and clearly explained my options. He did a great job correcting the problem. I like that Precision keeps up with the use of Wifi and the system is appropriate for the times we live in. Mr. Thomas did a fantastic job and I would recommend Precision to anyone who needs assistance with a faulty garage or in need of a new garage door(s).

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Roy Thomas was our Service Tech for our garage door that was not closing all the way. Right away he was able to advise me what the problem was and explained to me my options. Roy was very knowledgeable and courteous the whole time here and answered all my questions to my satisfaction. He is an excellent representative for Precision Door and I will recommend him and Precision Door to anyone. If I had a business, I would definitely try to hire him away from you. Please thank him for me and my wife; he was a true gentleman and we enjoyed him very much. ????????????

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I was encouraged to call after reading about the professionalism of your company. I felt confident that you would stand behind the work because you care about your reputation. Roy did an excellent job repairing my garage door. He pinpointed and listed all of the problems. The garage door works great now. I’m very happy with Precision. Highly recommend for repair or new door.

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Service Provided:
Garage Door Repair

Review:

On time and very nice service tech

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Service Provided:
Broken Garage Door Spring Repair

Review:

Mr. Roy did a great job fixing my garage door. He was knowledgeable and friendly.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I AM SO HAPPY...after going to a major home repair store..in which I was VERY Disappointed..I googled this company..NEXT DAY INSTALLATION!!!!....I waited 3 days for the other guys....LOL..HE CAME,LOOKED INSTALLED,TALKED....BEST EXPERIENCE WITH THIS COMPANY....

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

timely and courteus service. knowledgeable technican. will call you again if I ever have to.

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Service Provided:
Garage Door Repair

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