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about Precision Garage Door
Precision Garage Door of Atlantahas received 11126 reviews, averaging 4.93 Stars:
Norcross, GA
Product:
Lawrenceville, GA
My garage door springs decided they needed to be sprung and broke. I did what anybody would do and started searching Google for a good reputable company to replace them at a reasonable cost. I called Precision and they were very prompt at] getting a technician out to fix the problem because I could not open the garage door. The only thing thatl I wish I would have done was researched a little bit more on cost. It cost $407 to have the technician do 15 minutes worth of work and get me back in business with my garage door. After the fact I did the research again and found that there are several other reputable companies that could have done it for far less and even offered military discounts when Precision does not, even though it says so on their web page which is misleading. If you choose to go with Precision you will get a good product and prompt service but you will be light in the wallet. Do your research and get the same quality of work at a lesser cost from another company.
- Joe Bultman
Duluth, GA
best customer service in the Atlanta area!
- Tom Tyler
Product:
Atlanta, GA
Precision came out right away, and went over all the features with me; those that needed attention and those that did not. Jonathan, the technician, was very thorough and explained the different options I had available in repairing my broken spring. After he repaired my one garage door, I asked him to look at my other garage door as I was also experiencing some problems with it closing properly. He found the problem and repaired that as well. I am very satisfied with the service and would not hesitate to recommend them.
- Douglas Heffner
Product:
Dallas, GA
well pleased with the service i got the repair man was great,he expllaned very well what the repair consist of ,gave me an estimate and did the repair,yea yea, i can use my garage again, thanks Precison
- Jimmy Elzey
Marietta, GA
I understand warranty. Had you told me I had to meet your code..New springs 90 % chance...I could have saved you a trip. I have changed motors out.Will do this one. Thanks
- Reid Holland
Alpharetta, GA
Excellent response time a day after calling with a damaged garage door opener belt to be replaced; I looked into an Amazon belt with simple DIY replacement, but decided to have an expert install it for me for the reasonable cost roughly estimated. Dustin Ridge showed up on time for the repair and easily convinced us that for a little more cost, we could replace the entire garage door opener, which was at least 12 years old, and included the belt and all other new parts! Fabulous reason to have the professionals check the job and estimate the needs for us. As an added bonus, Dustin reprogrammed all of our cars and remotes, changing out troublesome LED bulbs in the openers with older CFL bulbs, which were causing interference with our signals. Amazing advice, professionalism and work from a company we have dealt with since installing our four garage doors back in 2007; we are lifetime clients. Thank you for your excellent service and for employing technicians like Dustin to do the work.
- Michael Akins
Product:
Newnan, GA
Thank you so much for repairing our garage door. It’s working perfectly now. 5 stars from us. I would highly recommend to anyone! Lauren Austin
- Lauren Austin
Lawrenceville, GA
The technician was too aggressive in trying to sell new garage doors. It was insulting that he would not take No for answer. I hope he isn’t pressuring naive others the way he did with me.
- Scott Chambers
Mr. Chambers, I am deeply saddened to hear about this unpleasant experience with the technician. I will have the service manager reach out to you today regarding this. We appreciate the feedback and want the opportunity to make it right.
Atlanta, GA
Roy was superb! On time. Efficient. Nice guy. Wasted no motion. Helpful. Explained things. Good demonstration of completed work.
- Jere Gault
Thank you for the 5 star review! Roy is such an asset to our team!
Product:
5 absolutely wonderful service
- Nancy Skinner
Thank you! We appreciate customers like you for letting us know how we are doing!
Product:
Decatur, GA
The service was excellent with a friendly and proficient technician. Thank you for an optimal experience.
- Sarah Killian
You're welcome and thank you for the 5 star review!
Product:
Snellville, GA
Thank You so much Precision for the outstanding job your technician Mike did on changing my garage door motor. He performed a complete inspection and recommended affordable options for optimum service. The family loves the door operation now!!! Thanks Ron
- Ronald Vaughn
Thank you for the 5 star review! We appreciate the feedback!
Product:
Lawrenceville, GA
The technician was knowledgeable and gave recommendations as to what was best for my situation. Good employee, Good Worker !
- John Mooney
We appreciate the feedback, and thank you for the 5 star review!
Marietta, GA
I saw your write up in the TrustDale booklet. I felt safe about choosing your company as his company is certified and backs the work performed by various contractors. Your write up also detailed the services that you provide in repairing garage doors. I was pleased when your technician showed up promptly this morning. He was professional and efficient in the renovation of my garage door which was 56 years old. It certainly was time to have the total renovation done. It was done well in one day with warranties to back the new motor and new parts that were replaced. I highly recommend your company as a reference!
- Barbara Clarke
Thank you for the 5 star review! We appreciate you taking the time to let us know about your experience!
Product:
Dallas, GA
Great company!! I had an emergency where the spring on my garage door broke as I was trying to leave my house. This stranded my car in the garage and me panicking trying to figure out how I was going to get my kids from school. I googled garage door repair companies and Precision was the 1st one to pop up. I called and was told that they could have a technician at my residence between 12 and 4 that same day. I was thrilled but what was even better was that not even 15 minutes after my initial call, the technician called to inform me that he could be at my house in about 20 minutes. When Dustin arrived he was very professional and did an excellent job. He found the problem and fixed it in a timely manner and I was able to pick my kids up on time!! I would definitely recommend Precision to others!!
- Amy Waters
Thank you for the 5 star review! Here at Precision we understand the urgency of our customers needs and do what we can to oblige. So glad we were able to help here, and we thank you for the recommendations!
Product:
Alpharetta, GA
I called in around 10:15am and within 45 minutes I had JOJO at my door. He explained thoroughly what he thought was best for my situation (garage door was coming off track and caving as it tried to open and close) and under 2 hours everything was done (new springs and rollers) and both my garage doors are working properly again and the work is under warranty. He was personable, professional and sweet to my dog...what more could you ask for!
- Rebecca Predko
Awesome! Thank you for the impeccable review! Great work Joe!
Product:
Kennesaw, GA
Dustin, the technician, was very informative, gave me different options to choose in the process and is an excellent communicator thru the process of the ‘techie’ aspect of new door openers and programming education. Thank you!!!
- Sharleeen Turley
Thank you! We appreciate our customers!
Product:
Lawrenceville, GA
The technician David is 5*. He is courteous, EXPLAINS everything well, and asked permission for everything. He did a fine job and Jim and I really like your door.
- Jim Jenkins
Thank you for the 5 star review! David is such an asset to Precision, we are thrilled that you were pleased with his work.
Product:
Snellville, GA
One of the garage door opener failed to work today. I contacted Precision Door Services. I want to thank Erin at the Call center who took her time in answering my questions, which let me choose this company to do the work. I want to give a big shout out to Mike E., (installer) who was very professional. He arrived on time. Any questions that I had asked, he took the time to answer the questions.
- Eugene Warrick
Mr. Warrick, thank you! We appreciate your business! Kudos to Mike and Erin, keep up the great work!
Product:
Buford, GA
Jason was a great salesperson, your prices competitive . Kyle who did the install was very nice.
- Betty Rose
Thank you for the 5 star review!
Product:
Jonesboro, GA
Many Thanks to Precision Door for your outstanding service. I recently had some work done on my doors and hardware. For some reason one of the doors began to not close properly. I called and a repair technician came out immediately and made a small adjustment. Now everything is working fine and my wife and I are very happy. It's good to still have companies like yours around that can be counted on to do quality work. Both of the technicians that came out were very professional and knowledgeable.
- Willie Barber
Thank you for allowing us the opportunity to make it right! We appreciate your patience and are grateful for the feedback.
Product:
Powder Springs, GA
Great experience. We received a reminder call the day before the Installer was scheduled to stop by. Then the Installer (Scott) called that morning to introduce himself and confirm what time he would be arriving. Scott arrived on time, completed the job in approx. 4 hours. I was amazed that he could remove the old doors, door opener & hardware. Then install the new doors, all the new hardware and the opener in that amount of time. The installation looks great and the doors operate perfectly. He removed all the trash from the install and was a pleasure to work with. The doors look great! We are extremely satisfied so far.
- Keith Jones
Wow! At Precision we certainly pride ourselves on customer service, seems Scott hammered that home for us. Thrilled that you are pleased with your new door and hope that you enjoy it for many years to come. Thank you for the 5 star review!
Product:
Sharpsburg, GA
Excellent service, fast response time and good work. Friendly employee and knowledgable. Would highly recommend them.
- Jorg Gehde
Thank you, we appreciate the feedback!
Product:
Roswell, GA
The technician that came out did a great job. The issue was the installer that originally installed the opener left one important item out - battery for the battery backup. Not sure how this happened with an experienced installer but it did. Since the initial installation we have had to call Precision back twice now. One time to fix the security lights because the door would not close and the next time to install the battery that should have been installed at time of installation. Never rec'd a good explanation of why the battery was forgotten when we purchased a unit that had battery backup.
- Gail & mike Parks
We appreciate the wonderful feedback and apologize for the mishap with the battery backup. We've taken the necessary steps to ensure this doesn't happen again in the future. Thank you for the opportunity to make it right!
Atlanta, GA
Same day service. Knowledgeable technician, great service. Will definitely use again for any garage door needs.
- Keith Greer
Thank you for the 5 star review!
Product:
Dallas, GA
George was great! Very nice, very knowledgeable, eager to please and very skilled at his craft. He also took time to explain everything and program my wife’s car for the opener. Very pleased with the quality of the product, works well, very quiet and seals nicely. Good company.
- Tim Graham
Excellent! We hope that you enjoy your new door for years to come! Thank you for your business!
Product:
Gainesville, GA
David was awesome and had everything he needed to fix our remote garage door opener issues. He was knowledgeable and expedient. 5 stars for sure!!!
- Cadie Cooper
Thank you for the 5 star review!
Product:
Mableton, GA
I was very pleased with our technician and he was very courteous, very thorough and very knowledgeable. I would recommend him and Precision Garage Doors to anyone in need of service or replacement of their garage door opener.
- Valerie Weeks
We appreciate your recommendation and thank you for your business!
Product:
Cartersville, GA
I just purchased my home and after all the remodeling I incurred the garage door was my last hurdle. I spoke with a few door company’s when i called this company i felt a sense of calm and professionalism. The salesman was very informed on products and pricing, after paying deposit i was given an install date. The installer showed up on time but only one guy and this was a 4pane 15 foot wide insulated door. I was worried to say the least however Fred Griffin took this task without a second breath. I can not express how this company so professionally handled this task. I give this company a five star rating and recommend it to anyone needing a garage door. I am a very satisfied customer.
- Benny Hood
Wow, thank you for the 5 star review! Fred is certainly as asset to the team and we are so glad we were able to provide such service to you! Thank you for your business, enjoy the new door!
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
These guys are the absolute best. Fast appointment set and always friendly. Joe has done my entire set up and it is above my expectations. Would recommend to anyone for maintenance to full set up. Excellent
- Roger Mast