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Precision Garage Door of Atlantahas received 10956 reviews, averaging 4.93 Stars:
Griffin, GA
Thank you Ray and Kay! We value your business and your referrals!
Lilburn, GA
Roy came out on time, inspected my system, made some adjustments, and presented options for addressing a problem I'd avoided for years. He is friendly but professional. I'm confident I've made the right choice.
- Susan Silverman
Thank you so much for sharing!
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Clarkston, GA
My garage door has fallen apart and could not be fixed and was partially open at the top and bottom. I contacted precision door atlanta. Tina bullock came and was through from taking measurements to showing door samples. She kept in contact throughout the process. In less than a week my installation was complete. I was notified when the installer was on his way. He arrived on time. The door installation and clean up was completed in a timely fashion a timely fashion.i would definitely recommend Precision Door Atlayw.
- Barbara Hewett
Thank you for choosing Precision and for sharing your experience for others to read. We hope you enjoy your new garage door!
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Ryan performed a service that exceeded my expectations. Thank you for being a polite professional who explained every step of the repair process.
- Michele Morris
You are welcome! Thank you for choosing Precision!
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Lilburn, GA
Extremely satisfied with the entire process, from the initial after hours phone call with your operator thru the installation process. Our technician Albert was knowledgeable and professional about his work. If you face any repairs ask for him, you be glad you did !!!. Thank you.
- Miguel Salazar
That is great! Thank you for choosing Precision and for the recommendation!
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Woodstock, GA
Michael was on time. He went over all of the problems with my door. The spring had broken and by the time I figured that out I had stripped the gears on the motor. He did not say that. He went to work and fixed it promptly. replacing the spring and lifter. I am happy with the work and he was pleasant to talk to.
- Alfred Ekstrom
Thank you for sharing your experience with "Precision" - we appreciate your business!
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Riverdale, GA
I am very satisfied with the services that I received. I will be calling again. Thank You
- Theresia Hardy
Thank you!
Atlanta, GA
Overall very satisfied with their service as today was our second major project done on our garage doors. Chase and Josh are top notch technicians and are just right at interacting with us. Have used numerous other services before landing on Precision for good!
- Garland Simon
That's great to hear! We value your business and want to thank you for posting your review!
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Cumming, GA
Awesome job
- Uppen Thava
Thank you for sharing!
Roswell, GA
I was very pleased with the work performed today. Both of these gentleman were professional and did a great job. I was a bit worried when they told me the problem, but I am completely in agreement that it needed to be fixed. My door is so very quiet now!! And hopefully they bought me some more time with my motor. Anyway, cleaned up their mess and I felt like the charge was very fair. I think they may have fixed another problem with the door being lowered a bit more. Very happy!!
- Johnny Howard
Great to hear you are pleased with your "Precision" experience. We appreciate your business and your review!
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Flowery Branch, GA
Prompt and very courteous...........thanked me 3 times during his 3 hour visit. Explained new operator/programmed/answered questions. His name was David and I would recommend him without reservations to anyone for your company. Joe Powell
- James (Joe) Powell
Thank you, Joe! We appreciate your business and your recommendation!
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Lawrenceville, GA
I had a very horrible experience from Precision. The technician was nice and professional and attempted to help me but when he called in to his office they were not very customer service friendly at all. I purchased a brand new garage door with all the accessories from your company on March 2014 and the spring has already broken. The tech said it will cost me $358, I told him my budget was $150 and that was when he called the office and they said said, no. First of all I did my research and found out that many roll up garage doors in residential use go 30 years or more on original springs. When we bought the house in 2013 it was the original garage door and springs and the house was over 10 years old.If we new this was going to happen, we would have left it without changing the whole garage door and spring. The reason we changed was because the door was old and dirty but the spring was still good. So we bought brand new garage door, opener, springs and everything you need for a whole and now here we are , four years into the install and the spring is broken already. Back in 2014 , two weeks after the install, there was a problem with the wiring so, they had to come out to fix that. I did another research and found out that most garage door companies use just the standard spring on new garage doors, that gives you between 10,000 to 15,000 cycle springs. So to determine my springs cycle life, our garage door is used four times (4 cycles) per day multiplied by 365 equals 1460. Annual average is 1460 divided by 10,000 equals 6.84 years (10,000 cycle springs)Or 1460 divided by 15,000 equals 10.26 years (15,000 cycle springs). So either way our spring was defective since if our spring is a 10,000 cycle we should have gotten at least 7 years or 10 years for 15,000 cycle and we are just in the fourth year. I was even content in paying $150 to replace the defective springs but after my research ,I don't think we should pay anything at all and they should be replaced at no cost to us, since they did not live up to its intended life span. After the tech, left I called the office and spoke to the receptionist and explained our matter and I was told there was no managers available to speak with me till tomorrow. How funny that is, since four years ago when you were ready to take our money, the sales rep was able to get a manger on the phone after 5:00 pm when it came to sales, but all of a sudden, no manager was available today to do the right thing and take care of this situation. Oh by the way I still had to pay $59.99 for the service fee, and nothing was done, so again you take our money and we are still left with a non -operable garage door. I am only giving a one star because the tech (Chris White) was a true professional and gentleman. If it wasn't for him I will not be giving any stars based on the overall treatment of our issue and experience we had today. I truly hope the owner does read this and decides to do something to help solve this problem. Chris White will be able to attest to everything that I am saying.
- Joseph Clottey
I called the office today to get my issue resolved and I was told a manager was going to call me back today and he did. The manager's name is Sean or Shawn, he listened to my problem and immediately without hesitation agree to my $150 budget I had to fix the broken garage. Within 45 minutes another technician by the name of David Sweeney was at our house and came in changed our broken springs with brand new one. he told us these springs were 20,000 cycle springs it looks like our old springs were 5000 cycle springs. I want to say after speaking with the service manager, Sean or Shawn things got better and I am grateful that precision has someone like him on board. If you have any issues, he is your go to guy to solve any issues. The tech, David Sweeney today was also very nice, courteous and professional. I would say that today's experience and services earns Precision doors 4 out of 5 stars.
A Response from: TimThank you for sharing your entire experience-it is always our intention to leave customers feeling good for having done business with Precision. While a negative experience doesn't happen very often, we always make it a priority that any issues customers have be addressed quickly and appropriately. Thank you again!
Woodstock, GA
Great service. Called Monday AM and techs arrived same day. Previous installation (by others) was found to have multiple issues and Brandon carefully documented each problem and suggested solutions. No hard sell - multiple options/price were provided and we were able to choose what level of repair we wanted. Had old openers and ancillary equipment (springs, rollers, etc.) replaced. Techs were courteous and professional. Took time to patiently answer all questions. Excellent service and would definitely recommend this company.
- Woodstock, GA
Thank you for taking time to share your "Precision" experiece for others to read. Your business and recommendation is greatly appreciated!
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Marietta, GA
Precision was recommended to us by a neighbor. After meeting with the technician we cancelled our other estimate appointments and ordered. Very pleased with the overall communications, timeliness of all appointments and the installation process. Highly recommend Precision.
- Wayne Walkley
Thank you for choosing Precision and for taking time to post your review!
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Norcross, GA
Great People and excellent work!
- Steven Muise
Thank you for sharing!
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Hampton, GA
Willie Jones, Hampton, GA. :recently, your technician came out to repair my garage door. I was pleasantly surprised with his knowledge and work ethics. He replaced the motor as well as corrected the alignment of the door track. Job well done. Will use your company in the future.
- Willie Jones
Thank you Mr. Jones! Ed (and all of our technicians) are trained and Precision believes it is best for the technician and our company, but mostly for the customer's experience, that we have employees who are knowledgeable. Thank you again!
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Atlanta, GA
I had a guy name Ryan come out and repair my door. He was good. He repaired the broken coil, didn't like the result, and put in another coil that did a better job. I'd recommend him. Honest. The sales agent, however, gave me a price of $88 - $180 per coil, he should have been more forthcoming and said that $180 is actually the minimum, b/c the others didn't work for my garage. Details. But overall, pretty happy. Good job.
- Martin Marek
Thank you for the review! Yes, our call center provides a range of costs based on the many different scenarios that we service for customers. We are glad we were able to take care of your needs and we certainly appreciate your business!
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Griffin, GA
Very good service with a knowledgeable technician. I would use Precision again.
- Parke Davis
Thank you! We appreciate your business!
Duluth, GA
Josh did a great job on installing two new garage door openers. He was very professional.
- Dan Hart
Thank you!
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Decatur, GA
The service guy was very knowledgeable,courteous and professional.I called them to do Maintanance and adjust the closing softly. Very happy. Rating is 5
- Bob Rao
Very good! Thank you for choosing Precision and for posting your review!
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Fairburn, GA
Outstanding service! I called about a very noisy jerky garage door. I called on a Thursday afternoon, received an appointment the next day Friday. The young, I think the name was Mr. Davis, was on time, very pleasant and friendly. He explained everything patiently and thorough. He explained options, i decided on replacing the motor and other hardware. Mr. Davis did an excellent job, quiet door. He explained how to program everything. I’m very pleased!
- Valerie Ballard
Thank you for sharing your experience with Precision by posting a review - we appreciate your business!
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Newnan, GA
Thanks so much for coming out on short notice on a Friday afternoon to assess our garage door opener problem and replace the unit. We are pleased with the prompt and professional service!
- Patty Ellis
Thank you for calling Precision!
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Dacula, GA
Awesome service
- Michelle Hans
Thank you!
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did a great job on the repair that i needed on my door the tech came with every thing he needed to do the repair and did it in about an hour great job thanks
- Karen Thomas
Very good- Thank you for the review!
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Woodstock, GA
Great experience, glad I chose Precision to replace my old opener and some ancillaries like springs, rollers, etc. Brandon was very knowledgeable and completed the job in a timely manner. No attempt to hard sell me on things I didn't need. Very satisfied!
- Tony Sims
Thank you for sharing your "Precision" experience!
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Alpharetta, GA
Excellent customer service,Great installation, I couldn’t be more pleased with my New doors .Highly recommended
- Mitchell Simon
Thank you for the recommendation!
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Suwanee, GA
Excellent service from estimation to design selection to installation. Employees were professional, explained the product and process and were on-time. We purchased a new door and belt opener and could not be happier with the final result.
- Timothy Bosse
Thanks for choosing Precision!
Atlanta, GA
Awesome service with a very quick reply for same day service. Chasen was the absolute best! Thank you for sending such a qualified serviceman to fix our garage door problem.
- Myron & patty Golub
Thank you for calling and choosing Precision - we appreciate your business!
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Hoschton, GA
Thoroughly satisfied with service from initial call to arrival time and repair. Thank you.
- James Black
Thank you!
Atlanta, GA
Albert came to our home today. He was very professional and friendly. I will always use your company and always want Allbert to do the work. I will be happy to recommend your company to anyone who needs it If 5 stars is the best then 5 stars is how I rat my experience today. He made sure everything worked properly before he left. Good guy!
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Thank you - we are proud of Roy and all of our techs at Precision. They are trained at what they do and they are good with customers. We appreciate your business and your recommendation!
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Thank you for responding so quickly, We like your service and the great work you do, We will always be your customer and will refer you to our customer, Thank you, Ray and Kay Whitley
- Ray Whitly