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about Precision Garage Door
Precision Garage Door of Atlantahas received 11080 reviews, averaging 4.93 Stars:
Alpharetta, GA
Product:
Cumming, GA
Sean was knowledgeable and very quick and professional.
- Douglas Dimola
Product:
Atlanta, GA
Our experience with your company was positive. Your technician was timely and efficient. We want hesitate to share your company information to all our friends.
- Claudette Brantley
Lilburn, GA
Travis was very knowledgeable and I was glad to have his help. Thank you, Travis!
- Treva Gholston
Product:
Holly Springs, GA
5 star review.
- j. Branson
Product:
Decatur, GA
5 star service.
- Renee Charleton
Product:
Lawrenceville, GA
5 star service.
- Michael Courtney
Product:
Alpharetta, GA
Great quick service! Very nice guy!
- Mary Hannan
Union City, GA
i was really pleased with the customer service of the technician that came out to the house. and I am interested in replacing that unit with your company. I really liked the technician that came out and would like for him to return to replace the unit
- Anthony & danielle Gooch
Product:
Lawrenceville, GA
On time, polite, professional, excellent workmanship, knew his work and took no time at all to complete it.
- Renee Charleton
Product:
Alpharetta, GA
Garage door installation.
- L. Levergood
Product:
Stone Mountain, GA
5 star service.
- Michael Adams
Product:
Acworth, GA
Travis was very professional & knowledgeable. Very happy w/ our purchase today!
- Richard Ender
Product:
Marietta, GA
Job well done! To my satisfaction. The technician was very professional, came on scheduled time. Not only fixed the problematic door but also fine tune my other door.
- Bhaji Dhillon
Product:
Kennesaw, GA
The technician is friendly and professional. He fixed the problem quickly
- Samir Khays
Norcross, GA
Installation window of four hours is not ideal. My appt was from 12-4pm on a Saturday. I waited all afternoon only together a call at 3:45pm from the technician saying he had spent the last hour fixing a flat tire and that he was still an hour away, so he would not make the 4 hour window. My issue was that he could have called earlier and gave me back my afternoon. Rescheduled and new door was installed by professional alternate technician. Only issue is that outside trim replacement didn't cover previous trim, so I will have to paint myself.
- Troy Peacock
I agree that we should have notified you immediately when we experienced mechanical problems beyond our control. A phone call by our tech could have spared you waiting around your home. It is our standard operating procedures to call ahead, and I can only assume the frustration of a flat tire on a heavy truck full of new and old doors probably came into play. Again, its not an excuse on our part. We did review the situation with staff to make sure it does not happen again. I hope you accept my apologizes. Tim Yeager Owner
Product:
Peachtree City, GA
Garage door replaced took three trips to finish the job. First day there was a bad panel. Next day door was out of alignment. Third time new tech adjusted door. Tech going to fast not taking time to line up door, and inspecting over job.
- Gene Morgan
I am sorry that it took three trips to get your door correct. Duane is not a new tech with over 20 years experience. I hope at the end of the experience you are satisfied with your new garage door purchase We have reviewed your comments with both Duane and our general manager to prevent such an occurrence from happening again. As should be evident by our overall reviews, your experience is the exception, and I am sorry for the inconvenience Tim Yeager Owner
Marietta, GA
Excellent service, excellent product, very professional in employee appearance and conduct, and excellent value. Incredibly refreshing was the excellent communication between "Precision" and myself. "Precision" was "ALWAYS ON TIME" for appointments!!! I will contact "Precision" for service again and will certainly recommend "Precision" to our friends. Twice we've called on "Precision" for help; once in replacing our failed garage door opener and later to replace our garage door. EXCELLENT PURCHASE EXPERIENCE.
- Donald Herod
Product:
Lithonia, GA
Timely and good service.
- Sharon Castelow
Product:
Atlanta, GA
Outstanding job! Great job fast easy saved the day!
- Margaret Cascino
Product:
Riverdale, GA
Good job I will use again.
- James McClendar
Product:
Atlanta, GA
Unfortunately the technician gave me no confidence in the company. He was great at keeping informed as to his arrival for an estimate but once arriving at the house spent less than 5 minutes reviewing the job, brought no samples of products for me to look at, did not give me warranty information or any positive company info and did not tell me that they would only install a door, I had to find someone to frame in. I had to call back to get a quote and to find out about what work they could not do. Disappointed. He knew before coming out to the house what I wanted done, he should have been upfront and not waste my time.
- Mary Alice Bancroft
I am so sorry for the bad experience you had with our company. Upon further investigation, it appears we did not realize at the time of booking your appointment you were looking for someone to act as a general contractor to frame in a carport and install a garage door. We are not licensed or insured as a general contractor in Georgia. Our insurance is very specific to the installation and repair of commercial and residential garage doors, which we do VERY WELL. Many times, customers request work that requires load calculations for the installation of a larger door, or even in the case of a carport, the design of a header and support framing which requires engineering calculations for such a large opening and a roof above it. I am sorry for whatever reason this was not discovered while booking your call. We did have a technician come to your home instead of myself or one of our garage door design people. We ALWAYS carry several different panels for the customer to visually examine, or, if we determine a different panel design is wanted, we will return and drop the correct panel off at a later time. We did make a mistake on booking the call on a technician. When we corresponded via email, I did offer to try to rectify the situation with a heavily discounted door for your obvious frustration, but you had found another company to install your door. I will use this experience as a learning tool with our staff to hopefully prevent this situation from arising again. Thank you for bringing this matter to our attention Tim Yeager Owner
Product:
Woodstock, GA
Top notch service. Marcus was very helpful and knowledgeable.
- Dave Haskit
Thank you for your kind words Tim Yeager Owner
Marietta, GA
Angie's Big List Deal.
- Jon Minear
Product:
Woodstock, GA
Very satisfied. Did a great job.
- Ben Smith
Product:
Snellville, GA
Angie's List Discount. Great service!
- Sunil Patram
Product:
Ball Ground, GA
Came on time-jobs were appreciated.
- Bob McConnell
Product:
Suwanee, GA
Excellent experience. He was knowledgeable and helpful. Explained everything. Thanks a bunch!
- E. Madrigal
Product:
McDonough, GA
5 star review.
- Tiffany Dennis
Product:
Stone Mountain, GA
Tech was professional, competent, courteous, focused and provided great service. He is an asset to your company. Truly satisfied customer.
- George Gricius
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Sean provided wonderful & courteous technician. He provided excellent service. I would use Precision, specifically Sean.
- Sundari Antinarella