Review:

We knew we had an issue with the garage door when I saw some rust on the spring. Hoped it was just in need of some oil and a tune up and we wanted a new battery for the power failure feature. Shaun was right on time and did a total check. Turns out that the original garage door opener system that was installed in our townhouse in Academy Park included a spring that was not rated correctly for the weight of a double garage door. This was causing a great deal of stress on the entire system, including the expensive opener that we had bought 5 years ago. Shaun explained the issues he found and what he could do to remediate them. No hard sell. Just options and costs. We chose to do everything he recommended and the end result is terrific. It is even quieter than before (a Liftmaster system is hugely quieter than the builder grade one that we replaced a few years ago) and now is so well counterbalanced that we can lift the double door with fingers, if ever we need to do so. The system runs much more smoothly and sounds better. I do my homework before hiring any contractor. These guys are highly reviewed and do have a super BBB rating. We are very happy we found them and are going to post them as a trusted contractor on the Academy Park website. Thanks Shaun!

Thank you for allowing us the opportunity to take care of your garage door service needs. We certainly appreciate the review and the posting of our company to your community website!

Review:

Michael was on schedule and explained in detail my problem. Recommended a fix. Install a new garage opened. His service exceeded expectations.

Great - thank you for sharing your "Precision" experience!

Review:

As usual, Precision and their outstanding tech came through! On time, excellent service, and gave me good advice on how to save $$$. First class and only one to use!!

Thank you!!!

Review:

They responded very quickly to my needs and the costs was very reasonable. Excellent service ... I highly recommend them !

Thank you for choosing Precision and for the recommendation!

Review:

Remote access via my and my wife's cell phones was not working due to a new router. Service took about 1 and 1/2 hrs to complete. The person doing the work was very patient and had to try several different approaches and ultimately had to install a new device to complete the process. My only issue was with the cost! Over $200 just because we installed a new router. Additionally, my concern is will this happen again should we change routers in the future? Again, the service person tried several approaches and stuck with it until it was working.

Thank you for your review. We're glad his persistence paid off. In the future. In the future, if you need to purchase a new router, what he installed will not need to be replaced. Please call us if this is not the case, we will be happy to look into the issue.

Review:

Dustan was very professional. He fixed the problem with the opener, and greased the wheels and hinges. We chatted briefly about horses. Overall a very pleasant experience.

Thank you for such a nice review. We are so happy that we were able to help you out and fix your problem. Have a safe and Happy Holiday Season!

Review:

5 Stars. Your service technician David was prompt, listened to my needs, gave me 3 options and performed the repair I chose at that time. David did not high pressure sell me on upgrades because I am selling my house. He understood my needs and provided me with options to meet my needs. I would highly recommend Precision and David. He is an excellent representative for your company.

Thank you so much! We appreciate your business and the review!

Review:

Staff was great - very friendly and knowledgeable. Having a new garage door installed.

Thank you! We appreciate your business!

Review:

Great service, quick and painless. The tech that came to the house called ahead of time, arrived on time, was very friendly and helpful. next time I need my garage serviced, this is the only company I will call.

Thank you! We appreciate your business!

Review:

Albert did an outstanding job on the repairs for our garage door. He is knowledgeable in all facets of the garage door mechanics. He is an asset to your company. Everyone at Precision Door is a pleasure to deal with... from the moment you call the office to the arrival of the repairman. Thank you for a job well done!

Review:

What can I say - an exceptional experience! We had our garage door tuned up - so much quieter now! Sean is punctual, courteous, helpful, professional, and knowledgeable. We're a repeat Precision customer, and will be for years to come. Reasonable rates, too!

Thank you! We value your business and appreciate the review! Enjoy the "quiet"!

Review:

Very professional service technician. Shaun explained everything to us and provided us with multiple options to repair our garage door. Same day service and repair. Would gladly recommend.

Thank you so much!

Review:

In July we had a silencer put on our garage door which has helped tremendously with the noise. You all did a great job. Last week our door was not closing properly. I called and you all had someone there that afternoon and it was fixed in 10 minutes. Thank you again for the excellent service!

Thank you!

Review:

Ryan Hudson was excellent tech/repair rep and did great job! Thanks!

Thank you!

Review:

Great job

Thank you!

Review:

We are very happy with our new garage door openers; they are very quiet and we love all their features. Joe Simon did an excellent job. Thank you.

Thank you for sharing your "Precision" experience!

Review:

They responded promptly to my call for service, which was much appreciated. Great job!

Thank you!

Review:

Shaun a technician explained that our garage door opener was very old and the transmission inside the box was the problem. He said they didn't make them any longer so the choice was to replace it for $400. Then he remembered he might have one in his truck. This could save us because it was only $200. but only if he had this part that was not manufactured anymore for years. Lo and behold he had the part. He was able to quote instantly any part needed. amazing!!! He replaced the part and a few other items and left. A very friendly fellow. After he left my wife brought over the part he replaced 'the transmission' in a plastic bag. Since I am trusting and the reviews are so strong I just said ok. But my wife found the part, it is called a socket type for 19$ online. WOW! We trustingly let this company basically con us. I wonder how many times this has occurred to others who gave good reviews only to be cheated. Two calls to management have gone unanswered.

Review:

I've had the pleasure of working with Precision Doors three times in the past year. They've repaired and installed a garage door opener for me and have done it with professionalism and extreme customer care! My Technician was Sean Scheiem all three times, and he was extremely knowledgeable, courteous and professional! I rate Sean and Precision a 5 Star company!!

We appreciate your business! Thank you very much for sharing your review and for the 5 Star Rating!

Review:

Tim our tech was very good. Highly recommend Precision Door of Atlanta.

Great to hear! Thank you for the recommendation! We value your business.

Review:

We have had two perfect experiences so far with Precision Overhead Door and Sean Scheiern specifically. The service is exactly how you hope it would go in your mind: great communication, Sean listened to what we needed, made a great suggestion and plan, and completed the work in a very timely manner. We also felt like the price was fair for the amount of product and services we received. I can't recommend Sean and Precision enough!

Thank you for choosing Precision, for your "rave" review and for taking time to share your experience for others to read. We appreciate your business and your recommendation!

Review:

The tech not only efficiently and quickly resolved my garage door problem, but without asking he noted our doors were noisy, and showed me where to lubricate each roller to make the silent like new again. Very happy camper here.

That's great! Thank you for choosing Precision!

Review:

Orion was awesome. Val

Thank you for sharing, Val!

Review:

Kay was very prompt with replying to all our questions. The install team was nice and professional.

Thank you for your business and for sharing your experience!

Review:

Absolutely fabulous experience. I would highly recommend. Brandon was our Sales/Tech rep and he had me sold in 5 minutes simply due to his personality and honesty. He identified the problem with the garage unit, provided options and associated costs. At no time did I feel pressured to buy or upgrade. He completed the new unit within time frame he stated. After completion, he walked me through what he changed. Brandon made the whole experience, seriously, a pleasant one.

Very good! Thank you for choosing Precision!

Review:

Our experience with Precision Door was excellent. The salesman Orion was very thorough and followed up to see if I had any additional questions. Something a competitor failed to do. The installation was perfect and the installer Jeff was very knowledgeable and once again thorough and detail oriented. The doors are beautiful and Precision was excellent to work with.

Thank you so much for posting your review for others to read. We appreciate your business!

Review:

5 stars absolutely. Thanks to Jericho our warranty is in tack and he quickly and efficiently replaced our key pad

Very good! Thank you for the review!

Review:

I was very pleased with the work performed today. Both of these gentleman were professional and did a great job. I was a bit worried when they told me the problem, but I am completely in agreement that it needed to be fixed. My door is so very quiet now!! And hopefully they bought me some more time with my motor. Anyway, cleaned up their mess and I felt like the charge was very fair. I think they may have fixed another problem with the door being lowered a bit more. Very happy!!

Great to hear you are pleased with your "Precision" experience. We appreciate your business and your review!

Review:

Excellent customer service,Great installation, I couldn’t be more pleased with my New doors .Highly recommended

Thank you for the recommendation!

Review:

What unbelievable service! Professionalism,thoroughness and all for an amazing value. Shaun, the lead tech, was knowledgeable and friendly. Five stars aren’t enough.

Wow! Thank you for the review and thank you for calling Precision!