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about Precision Garage Door in:
Alpharetta Area, GA
Precision Garage Door of Atlantahas received 1080 reviews, averaging 4.94 Stars:
Roswell, GA
Alpharetta, GA
The technician Bryce Diesz was great. Nice, professional and fast. I highly recommend him and this company
- Dinorah Martin-rayo
Roswell, GA
I called Precision based on references & referrals (Trust Dale, etc.). Very happy with the results - same day onsite, professional tech, complete repair in a timely manner and reasonable cost. I won’t hesitate to call again for any garage door needs.
- Guy Wells
Product:
Alpharetta, GA
Your employees were very courteous and customer centric, which stood out during my interactions with both Juan (the initial technician) and Victor who came back to fix my issue a day later. Both Juan and Victor were very personable and professional gentlemen. After Juan visited to resolve my garage door issue yesterday, there was a lot of vibration coming from the motor after he left so I contacted him the following day to come back and take a second look at it. His response was great and another tech (Victor) who was in the area came back just a few hours later. Victor was equally great. However, what really stood out during both interactions is how hungry both techs were to try to get the upsell. While your company may think that’s great to hear, it could be a turn off to customers. I understand that there is value to an upsell, but it seems that your techs in this instance were programmed to push for the purchase of a new motor - even though my current motor was functioning just fine prior to my service call. As it turned out, a piece of rubber had gotten stuck in the gears of the motor during installation of the new belt that I had just paid for. Look, I’m okay with an upsell, but if I did not push back a bit, I could have easily been on the hook. Thanks for listening!
- George Vasquez
Product:
Alpharetta, GA
Recommend by family. Checked the reviews, which were very positive.
- Ali Mirza
Service Provided:
Product:
Service Technicians: Dustin Ridge
Alpharetta, GA
Victor was the best !!
- Kathy Marzonie
Roswell, GA
As a repeat customer I was really glad with quick response and quality of service
- Gabriel Delcanto
Roswell, GA
I bought my garage door through them so I always call them for service. They came out quickly, fixed the problem quickly. Kudos to Victor! Very knowledgeable and professional!
- Becky Bulris
Roswell, GA
Outstanding explanation about the problems with my old garage doors by Dustin Ridge. He gave me an excellent assessment for installing 2 new doors.
- Joan Caldwell
Alpharetta, GA
As promised, the technician arrived within the given time frame and was courteous and professional. He replaced broken coil springs and bearings and added a support brace to my double wide garage door in less than an hour.
- Patrick Rodgers
Alpharetta, GA
Excelente service
- Yolanda Salerno
Roswell, GA
Thomas did a great job and great customer service!
- Nayla Hines
Alpharetta, GA
Very professional and solved our problem!!! Jeremy was Fantastic will use this company for any future repairs!!!
- Teresa Kenney
Alpharetta, GA
I found Precision online. When I called and spoke to a nice lady…she listened to my situation, explained the company policy and gave me a time for the service. It was not the best of time for me but I took it and said if the service man could come any sooner to please call me. And Jack the service man did call me, earlier. He was very nice, explained everything and he did a great job. Due to a small logistical problem he had to return the next morning and he did and finished the job. Jack knew his product, was not pushy but thorough! I appreciate how nice he was and how he looked me in the eye. Thanks for your help, Jack and Precision Garsge Door Service. Claudia Walker
- Claudia Walker
Product:
Roswell, GA
Shaun was professional and did a great job! My experience lately with customer service hasn’t been the best, he was a breath of fresh air! Keep him employed, he’s an asset to your company!!!! Thanks again
- Maureen Hughes
Alpharetta, GA
Although it has been a decade, I had previously used Precision & been pleased so I called them to assist with a programmable remote at my new home. They arrived within 2 hours!! Not only did they get my remote functioning properly but also need a preventive maintenance replacement of springs. Very professional and timely response.
- Sandy Hofmann
Roswell, GA
Victor was fantastic. Took all of the time to review the work required and provided options. Professional and detailed. Thank you for the fast response.
- Kevin Paolino
Alpharetta, GA
Tech came on time. Was knowledgeable and professional. And he corrected the problem quickly for a reasonable price.
- George Hill
Alpharetta, GA
I give Shaun my highest praise and recommendation for a job well done! Shaun displayed extraordinary patience for my situation that was far above and beyond anything that I’ve seen from any service provider since like forever. He arrived on the same day within a few hours to repair my garage door. I have no doubt that the other Precision service technicians are well qualified but, if you can, ask for Shaun by name. That’s how satisfied I am with his work!!!
- Young Han
Product:
Service Technicians: Shaun Sewell - Senior Technician
Roswell, GA
Shaun was right on time, very knowledgeable, and explained several options to me. I could not have asked for a better experience, and would encourage anyone to use them!
- Fred Dendy
Alpharetta, GA
Thomas did great work and clearly explained the problem and options available.
- Joe Stecik
Product:
Roswell, GA
Ryan Hudson did an excellent job replacing parts for my garage door. He was knowledgeable and professional. I appreciated how he explained my options in detail. He gets a 5 star review for a 5 star job!
- Margaret Price
Alpharetta, GA
We were very pleased with Daniel, our technician and with the company. I called this morning and he came out this afternoon. Was very thorough and went through all of the options available to repair our garage door without putting pressure on us to choose the most expensive option. We highly recommend and for sure will call Precision when we need help again!
- Carol Pope
Roswell, GA
Victor was at our house promptly @ 8am after calling late the previous afternoon - fixed the obvious problem and "tuned up" both doors - very satisfied with prompt service and both doors operating and sounding better! - KMH
- Kim Huffman
Roswell, GA
Garage door needed repair. Came out same day. Daniel looked at the issue and checked everything to make sure there were no other issues. Repaired the problem in about one hour. Great price, great service, great overall experience!
- James Liang
Product:
Alpharetta, GA
Prompt exceptional service! Technician arrived within an hour of calling and completed replacement of garage motor in about an hour.
- Krista Townes
Product:
Service Technicians: Victor Murillo
Roswell, GA
This is extremely perfect experience with the Technician ability to repair my garage door. Precision door company deserves beyond 5 stars. Thank you for equipped your technicians with outstanding skill set and tools what they need for their Job. Thank You Again, Begashaw
- Begashaw Fanta
Product:
Alpharetta, GA
Technician was highly knowledgable, very professional and explained thoroughly what the issues were with our garage door system (broken springs, crumbling cable, old rollers plus an aging opener) and what our options were to address them. Everything that was needed to refresh our system was on his truck. The new parts were installed quickly and door opening and closing is now whisper-quiet! This is one less worry for us to have for many years to come!
- George Reardon
Product:
Service Technicians: Shaun Sewell - Senior Technician
Alpharetta, GA
Victor is a great technician with deep knowledge of the product.
- Angel Dominguez
Roswell, GA
Jeremy B. was professional and courteous. He explained my options as a new home owner and did an excellent job. I would use this company without hesitation.
- Bob Davis
Product:
Service Technicians: Jeremy Bojkovsky
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
I found Precision on the internet and read the reviews. I was very happy with the service. The technician was prompt and courteous and did a great job.
- Bradley Smith