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about Precision Garage Door in:
Alpharetta Area, GA
Precision Garage Door of Atlantahas received 1093 reviews, averaging 4.94 Stars:
Alpharetta, GA
Product:
Alpharetta, GA
The charges for minor repairs and materials was ridiculously expensive. As a senior I feel I was taken advantage of. I will never use your services again nor will I recommend them to others.
- Sheryl Mcdonald
Roswell, GA
I had seen Precision Garage Door on a WSB TV interview. My garage door had broken and I decided to try them. They came within 2 hrs. if my call! Completely overhauled the garage door springs and bearings. They gave me multiple discounts to help with the cost of repairs which was very thoughtful and helpful. Shaun Sewell was the technician that was so knowledgeable and friendly. He was a great person to work with and I would request him again for any future service. They solved my problem, met my expectations and would recommend Precision Door and use them again without a doubt!
- Peter Fargo
Product:
Alpharetta, GA
Very knowledgeable, fixed my problem in less of an hour ,courtreous Did a great job, garage door never been so quiet
- Tom Weaver
Roswell, GA
I just bought the house and after the spring broke on the garage door I saw the decal on the door- I called the number on the decal.. There was an immediate response and visit. The technician was very knoledgable and eficiente. I am glad I called for the service.
- Tomas Lefkovits
Alpharetta, GA
They were right on time. They diagnosed the problem very professionally. They gave me some options. They completed all of the work on time in a very high quality manner. I would highly recommend them.
- Leland Nicholson
Roswell, GA
Xavier was fantastic! Knew right away what was wrong with our garage door, went to get the part and fixed the issue quickly.
- Tom Kuznitz
Product:
Roswell, GA
Great service at reasonable price. Thanks
- Joanne Naccarato
Alpharetta, GA
Always prompt, professional, courteous. Thank you for the excellent service.
- Carol Barron
Product:
Alpharetta, GA
Shaun was terrific!!! Give that guy a raise immediately!
- Brandy Bone
Alpharetta, GA
Very responsive and quality focused from initial call to request service thru the installation. Technician was on-site within 2 hours. Shaun provided ongoing communication to let me know issue, repair options, and status of repair along the way. Very customer focused and made sure I was satisfied with install and operation of the door.
- Lisa Wayco
Product:
Alpharetta, GA
Always great work and amazing customer service!
- Rob & mary Zachrich
Roswell, GA
Victor was very helpful and gave me good advice on how to proceed with getting the doors replaced. I felt like I was getting a reliable and honest opinion without being overcharged.
- Melissa Craddock
Product:
Roswell, GA
I found Precision on the internet and read the reviews. I was very happy with the service. The technician was prompt and courteous and did a great job.
- Bradley Smith
Alpharetta, GA
The technician Bryce Diesz was great. Nice, professional and fast. I highly recommend him and this company
- Dinorah Martin-rayo
Roswell, GA
I called Precision based on references & referrals (Trust Dale, etc.). Very happy with the results - same day onsite, professional tech, complete repair in a timely manner and reasonable cost. I won’t hesitate to call again for any garage door needs.
- Guy Wells
Product:
Alpharetta, GA
Your employees were very courteous and customer centric, which stood out during my interactions with both Juan (the initial technician) and Victor who came back to fix my issue a day later. Both Juan and Victor were very personable and professional gentlemen. After Juan visited to resolve my garage door issue yesterday, there was a lot of vibration coming from the motor after he left so I contacted him the following day to come back and take a second look at it. His response was great and another tech (Victor) who was in the area came back just a few hours later. Victor was equally great. However, what really stood out during both interactions is how hungry both techs were to try to get the upsell. While your company may think that’s great to hear, it could be a turn off to customers. I understand that there is value to an upsell, but it seems that your techs in this instance were programmed to push for the purchase of a new motor - even though my current motor was functioning just fine prior to my service call. As it turned out, a piece of rubber had gotten stuck in the gears of the motor during installation of the new belt that I had just paid for. Look, I’m okay with an upsell, but if I did not push back a bit, I could have easily been on the hook. Thanks for listening!
- George Vasquez
Product:
Alpharetta, GA
Recommend by family. Checked the reviews, which were very positive.
- Ali Mirza
Product:
Alpharetta, GA
Victor was the best !!
- Kathy Marzonie
Roswell, GA
As a repeat customer I was really glad with quick response and quality of service
- Gabriel Delcanto
Roswell, GA
I bought my garage door through them so I always call them for service. They came out quickly, fixed the problem quickly. Kudos to Victor! Very knowledgeable and professional!
- Becky Bulris
Roswell, GA
Outstanding explanation about the problems with my old garage doors by Dustin Ridge. He gave me an excellent assessment for installing 2 new doors.
- Joan Caldwell
Alpharetta, GA
As promised, the technician arrived within the given time frame and was courteous and professional. He replaced broken coil springs and bearings and added a support brace to my double wide garage door in less than an hour.
- Patrick Rodgers
Alpharetta, GA
Excelente service
- Yolanda Salerno
Roswell, GA
Thomas did a great job and great customer service!
- Nayla Hines
Alpharetta, GA
Very professional and solved our problem!!! Jeremy was Fantastic will use this company for any future repairs!!!
- Teresa Kenney
Alpharetta, GA
I found Precision online. When I called and spoke to a nice lady…she listened to my situation, explained the company policy and gave me a time for the service. It was not the best of time for me but I took it and said if the service man could come any sooner to please call me. And Jack the service man did call me, earlier. He was very nice, explained everything and he did a great job. Due to a small logistical problem he had to return the next morning and he did and finished the job. Jack knew his product, was not pushy but thorough! I appreciate how nice he was and how he looked me in the eye. Thanks for your help, Jack and Precision Garsge Door Service. Claudia Walker
- Claudia Walker
Product:
Roswell, GA
Shaun was professional and did a great job! My experience lately with customer service hasn’t been the best, he was a breath of fresh air! Keep him employed, he’s an asset to your company!!!! Thanks again
- Maureen Hughes
Alpharetta, GA
Although it has been a decade, I had previously used Precision & been pleased so I called them to assist with a programmable remote at my new home. They arrived within 2 hours!! Not only did they get my remote functioning properly but also need a preventive maintenance replacement of springs. Very professional and timely response.
- Sandy Hofmann
Product:
Roswell, GA
Victor was fantastic. Took all of the time to review the work required and provided options. Professional and detailed. Thank you for the fast response.
- Kevin Paolino
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Great service. No pressure and no hassles. Didn’t try to sell me something I didn’t need.
- George Emmert