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about Precision Garage Door in:
Alpharetta Area, GA
Precision Garage Door of Atlantahas received 1094 reviews, averaging 4.94 Stars:
Alpharetta, GA
Product:
Roswell, GA
On time, relatively kind, but labor prices were extremely high. I called and spoke with the president of the company and he took $100 off labor price. Good service, but pricing was higher than other companies. For a project that took less than an hour, I was quoted a labor price of $179 - a little bit ridiculous. Also there is a random tax thrown onto your bill at the end which you don't see until the emailed receipt - frustrating.
- Erica Strub
Product:
Alpharetta, GA
My experience with Precision was great. This was probably the 2nd time in my life to ever call a garage door service company. I had no idea who to call until I looked at Precision's Web page and read the great reviews they had received. My mind was made up that this would be the company for me. I learned quickly that Precision was definitely true to the review reputation. After calling them, Mike West, Service Tech, came to replace my broken spring. He was professional, courteous, and very knowledgeable about what he was going to do. He presented the plan to me and let me make the decision on which of the two springs, based on the warranty of both, to use. Absolutely No sales pressure. The job was completed quickly and the garage door works perfectly. Mike and Precision are definitely 5 Star.
- John Torre
Product:
Alpharetta, GA
Garage door spring broke Christmas Night! By 1:00 P.M. the next day, door and spring were repaired! Great job by Mike West, service technician. Mike was very professional and gave us several options regarding repairs. Precision will be the only company we deal with. I highly recommend to all future customers!
- Jack Kurowski
Product:
Alpharetta, GA
Precision is the best!!! Once I found them I'll never let them go. They employ the most professional, helpful, friendly staff I've ever used. Love them and have happily recommended them to everyone in my family and community.
- Maryann Pezzullo
Alpharetta, GA
Our garage door stopped working over the weekend. My husband called & they came out Monday morning. Replacement of springs & rollers took less than 30min. Thanks
- Greg Peacock
Product:
Alpharetta, GA
I was impressed by the ingenuity, workmanship and commitment to an excellent experience exhibited by Guido Valerio of your company. We had a space problem in our garage because of plumbing and an old-style one- piece garage door with levers and springs that is not made anymore. Guido constructed new framing and installed a new garage door that would fit our space and prove much safer than our old one. Because of him, we will recommend Precision to our friends and especially our neighbors who have the old-style doors here.
- Stephen Kalista
Product:
Roswell, GA
Shaun responded ahead of scheduled appointment time with notice. He was very professional, neat, well prepared and friendly. He went above an beyond in service. He kept me informed of all services which needed attention before correcting. It became evident that most of my old system needed corrected. He did a great job. I wouldn't hesitate giving referrals or calling Precision back myself. Definitely 5 star.
- Jack Arnold
Product:
Alpharetta, GA
Ordered new garage doors on Wednesday and was told that Tim would call me today to schedule installation, but I did not get a call. Not off to a great start.
- Rita Mix
We are sorry for the for the miscommunication in getting your doors scheduled as the office was closed the Friday after Thanksgiving. Hopefully, from this point forward we can do everything in our power to earn a 5 star worthy review from you once your garage doors are installed. We are very sorry for any misunderstanding, and appreciate your feedback.
Product:
Alpharetta, GA
I wish all service companies operate like this one. They send you an email in advance of your appointment listing the names/pictures of their people so you can see who will be servicing your home. They call 30 minutes before they arrive, are on time (in each previous use of their service too) and did the job perfectly. And, the owner follows up immediately inquiring if you are happy. Like I said, all companies should operate this way.
- Nick Pierce
Alpharetta, GA
Bad news - good news. Bad news - needed a new opener and some repairs to my garage door... but good news - Sean was highly professional and everything works like a charm now! He even put up with my barking, jumpy puppy!
- Tina Rowles
Product:
Alpharetta, GA
5 Star service.
- Jim Coyer
Alpharetta, GA
I was happy with my overall experience from the initial call to schedule the job to the completed work. Technician was courteous, knowledgeable, and works on Sundays. I will definitely recommend company and technician to others.
- Lisa Kelly
Alpharetta, GA
Two different neighbors used Precision Overhead Garage Door and recommended them due to their service and quality of installation. Iâ??m glad that I took the referral and recommendation. I originally met with Shaun, who provided the quote and various options. He was very knowledgeable, professional, and great to work with. Scheduled the install the following day, and they were able to install my new garage door and opener the following week. Installation went great, garage door works well, and opener is very quite. I did upgrade to larger HP opener, steel back door, bearings with rollers, and better quality springs with 7-year warranty. However, even with all the upgrades (approximately $400), the entire door and opener cost about the same as competitors who advisor with coupons in the mail. To me, the selling point was the neighbor referral that referenced service and quality of installation. Very pleased with the overall experience and would recommend Precision Overhead Garage Door to anyone who asks.
- Dan Payne
Product:
Alpharetta, GA
As with most, my time is valuable so I am always appreciative of the opportunity to do business with a company that respects that by showing up on time and performing quality work quickly. I would recommend this company to anyone looking for such attributes. The gentleman that took care of this service call was very polite and professional.
- George Cook
Roswell, GA
5 Star service.
- Michael Rabern
Product:
Alpharetta, GA
Dear Owner Tim - Thanks for your rapid response note on the service performed at my home this morning! I tried reaching you, specifically, per your request below and got Kristi???, I recall. "Please feel free to comment on the quality of our technicians, and your overall experience. If for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation. Best Wishes, Tim 1(888) 708-5665" Here's giving you an opportunity as you have requested to make good before I sound the alarms, loudly, to all parties, including the BBB. As an FYI, I am a former Board member in my community, and a real estate sales person, and I am continually asked for referrals - I'd like to include you but........ The good side is; your technician Mark Mosely is a tremendous asset to your organization; professional, skilled, personable, likeable, efficient and every other good attribute that a service expert should have! That being said, I am aware that corporate sets price structure, and not the service techs! The bad side is; I paid $500 for the identical garage door closure spring conversion service that could have been performed by All Four Seasons Garage Doors (770-971-6405) for $285. You are welcome to confirm that figure with them - I spoke with two different reps that quoted me the same number. This is a huge difference, and is representative of most of an airfare for me to be able to visit my kids. Rather than go with the recommendations of the Ebsco Home Reports Guide on the selection of a vendor, of which All Four is listed, I opted to go with the referral of a neighbor - shame on me! Ergo, I expect to see that $215 differential credited to my account which you have. Would you kindly address ASAP; a bad recommendation is something none of us want! As I did pay my invoice via American Express, I have so advised them that Precision's charge is in contention! I thank you personally for your attention to this matter. Professionally yours, Hank Aldort 770-312-4333
- Hank Aldort
Thank you for the review. The comparison of our parts vs those of our competitors is not an accurate picture of the work performed or parts provided, We use ONLY high cycle, heavy duty parts which give much longer life. I can also assure you we are approached regularly by companies wanting us to be listed in their books as a recommended service FOR A FEE Our over 2300 reviews on our website and over 400 on Angies List are genuine reviews from people like you, not that have been purchased. I am not aware of the guide you refer to, so I am not in a position to speak of the recommended vendors or why they are in the book. We work diligently to provide the highest service level using the highest quality parts available, and yes we are not the cheapest, nor do we try to be. We believe in presenting our parts and service levels to our customers, educating them on the merits, and leaving the decision totally in their hands. A fair price for services performed, and we believe we deliver that. Having said all this, I hope this addresses your issues. and I understand that this matter has been resolved to both our satisfactions Regards Tim Yeager Owner
Roswell, GA
Our garage door opener motor died Saturday afternoon. We called you guys and got an appointment for Tuesday afternoon. I received a phone call about 30 mins. prior to the repair. Everything was explained to me before the repair was made including price, which is nice. It was done fairly quickly and Travis explained how all the new buttons and such worked. He also helped me program the button in my van. Thanks so much!
- Christa Tady
Roswell, GA
Great service, very prompt and professional. I chose Precision over their competitors, because Travis, the technician was so lovely!
- Nancy Rabern
Alpharetta, GA
Eric did a fine installation job and arrived on schedule. We are happy with the look and function of our new garage door.
- Bob Wieczoreck
Product:
Alpharetta, GA
Nice person; gave me good recommendations.
- Patti Arias
Product:
Alpharetta, GA
The process from start to finish was very easy. The installation was on time, the technician was very knowledgeable and cleaned everything upon leaving. It was a very pleasant experience and I would recommend this company to anyone interested in garage doors or repairs.
- Amy Shemwell
Product:
Roswell, GA
Great and prompt work. Thank you
- Karin Sanchez
Product:
Roswell, GA
Arrived early. Corrected problem quickly. Very courteous and professional.
- Robert Hawthorne
Alpharetta, GA
Excellent customer service. Shaun was very professional and knows all about repairing garage doors having been in the business for serval years. He replaced our garage door motor, springs and rollers. Works great and quiet. Was called in advance and given an earlier slot.
- Betty Magraw
Product:
Roswell, GA
Excellent service. Came out same day-within 2 hours. All work was explained.
- Shawn Thornton
Product:
Roswell, GA
5 star service.
- Bob Hodge
Product:
Alpharetta, GA
very professional,efficient and knowledgeable, wonderful experience.
- Kelley Jones
Product:
Alpharetta, GA
5 Star service.
- George Whittington
Product:
Roswell, GA
Great Work at fair price . Technician very knowledgeable . Thanks !
- Curtis Foster
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
The most knowledgeable professional, dilligent work and service i have had in along time! I can trust
- Corey Mazer