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about Precision Garage Door in:
Alpharetta Area, GA
Precision Garage Door of Atlantahas received 1080 reviews, averaging 4.94 Stars:
Alpharetta, GA
Roswell, GA
5 Star service.
- Michael Rabern
Product:
Alpharetta, GA
Dear Owner Tim - Thanks for your rapid response note on the service performed at my home this morning! I tried reaching you, specifically, per your request below and got Kristi???, I recall. "Please feel free to comment on the quality of our technicians, and your overall experience. If for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation. Best Wishes, Tim 1(888) 708-5665" Here's giving you an opportunity as you have requested to make good before I sound the alarms, loudly, to all parties, including the BBB. As an FYI, I am a former Board member in my community, and a real estate sales person, and I am continually asked for referrals - I'd like to include you but........ The good side is; your technician Mark Mosely is a tremendous asset to your organization; professional, skilled, personable, likeable, efficient and every other good attribute that a service expert should have! That being said, I am aware that corporate sets price structure, and not the service techs! The bad side is; I paid $500 for the identical garage door closure spring conversion service that could have been performed by All Four Seasons Garage Doors (770-971-6405) for $285. You are welcome to confirm that figure with them - I spoke with two different reps that quoted me the same number. This is a huge difference, and is representative of most of an airfare for me to be able to visit my kids. Rather than go with the recommendations of the Ebsco Home Reports Guide on the selection of a vendor, of which All Four is listed, I opted to go with the referral of a neighbor - shame on me! Ergo, I expect to see that $215 differential credited to my account which you have. Would you kindly address ASAP; a bad recommendation is something none of us want! As I did pay my invoice via American Express, I have so advised them that Precision's charge is in contention! I thank you personally for your attention to this matter. Professionally yours, Hank Aldort 770-312-4333
- Hank Aldort
Thank you for the review. The comparison of our parts vs those of our competitors is not an accurate picture of the work performed or parts provided, We use ONLY high cycle, heavy duty parts which give much longer life. I can also assure you we are approached regularly by companies wanting us to be listed in their books as a recommended service FOR A FEE Our over 2300 reviews on our website and over 400 on Angies List are genuine reviews from people like you, not that have been purchased. I am not aware of the guide you refer to, so I am not in a position to speak of the recommended vendors or why they are in the book. We work diligently to provide the highest service level using the highest quality parts available, and yes we are not the cheapest, nor do we try to be. We believe in presenting our parts and service levels to our customers, educating them on the merits, and leaving the decision totally in their hands. A fair price for services performed, and we believe we deliver that. Having said all this, I hope this addresses your issues. and I understand that this matter has been resolved to both our satisfactions Regards Tim Yeager Owner
Roswell, GA
Our garage door opener motor died Saturday afternoon. We called you guys and got an appointment for Tuesday afternoon. I received a phone call about 30 mins. prior to the repair. Everything was explained to me before the repair was made including price, which is nice. It was done fairly quickly and Travis explained how all the new buttons and such worked. He also helped me program the button in my van. Thanks so much!
- Christa Tady
Roswell, GA
Great service, very prompt and professional. I chose Precision over their competitors, because Travis, the technician was so lovely!
- Nancy Rabern
Alpharetta, GA
Eric did a fine installation job and arrived on schedule. We are happy with the look and function of our new garage door.
- Bob Wieczoreck
Product:
Service Technicians: Shaun Sewell - Senior Technician
Alpharetta, GA
Nice person; gave me good recommendations.
- Patti Arias
Product:
Alpharetta, GA
The process from start to finish was very easy. The installation was on time, the technician was very knowledgeable and cleaned everything upon leaving. It was a very pleasant experience and I would recommend this company to anyone interested in garage doors or repairs.
- Amy Shemwell
Product:
Roswell, GA
Great and prompt work. Thank you
- Karin Sanchez
Product:
Roswell, GA
Arrived early. Corrected problem quickly. Very courteous and professional.
- Robert Hawthorne
Alpharetta, GA
Excellent customer service. Shaun was very professional and knows all about repairing garage doors having been in the business for serval years. He replaced our garage door motor, springs and rollers. Works great and quiet. Was called in advance and given an earlier slot.
- Betty Magraw
Product:
Service Technicians: Shaun Sewell - Senior Technician
Roswell, GA
Excellent service. Came out same day-within 2 hours. All work was explained.
- Shawn Thornton
Product:
Service Technicians: Shaun Sewell - Senior Technician
Roswell, GA
5 star service.
- Bob Hodge
Product:
Alpharetta, GA
5 Star service.
- George Whittington
Product:
Alpharetta, GA
very professional,efficient and knowledgeable, wonderful experience.
- Kelley Jones
Product:
Roswell, GA
Outstanding service - courteous - timely - helpful. Would highly recommend to others.
- Scott Hunt
Product:
Roswell, GA
Great Work at fair price . Technician very knowledgeable . Thanks !
- Curtis Foster
Product:
Roswell, GA
I wish every company I worked with was this good. They showed up on time ( actually early) and performed the work quickly and the work was done well. The technician was professional and cordial. I used a different company once before and Precison was a much better experience. I would highly recommend Precision to anyone.
- Scott Hunt
Product:
Alpharetta, GA
Mr. Valerio came to replace the garage door springs and rollers. He was extremely knowledgeable and made very professional and honest recommendations for further maintenance of our garage doors in order to save us from extremely costly repairs in the future, including recommendations against repairs or replacements simply due to age, if the parts were still in good working order and showed strong promise of a much longer life! Very friendly and approachable. This is the second time I've used Precision Door, and each time the technicians have been so friendly and professional. I felt very comfortable letting them into my home-- when I was alone and pregnant and alone with a newborn. Great company and will definitely continue to use them to take care of my overhead garage door needs.
- Shannon Ashmon
Product:
Roswell, GA
5 star service.
- Robert Boswell
Product:
Alpharetta, GA
Professional, friendly, extremely knowledgeable and helpful!! Will definitely use you guys again.
- Maria Ashmore
Product:
Alpharetta, GA
Sean did a great job. New PDS 800 opener
- Bob Morris
Product:
Alpharetta, GA
Angie's Big List Deal. All A ok.
- Tim Evans
Alpharetta, GA
Initially used you because of coupon. When I had the other doors spring break it was a no brainer to use Sean again. Sean was efficient, professional and personable... I would recommend you to friends and family.
- Carl King
Product:
Alpharetta, GA
Thanks for being flexible.
- CarrieBeth Rykowski
Product:
Alpharetta, GA
Great work. Thanks.
- Kathryn DeWire
Product:
Alpharetta, GA
Brandon laid out 2 options based on my goals for the visit. He was honest, thorough and professional! Awesome job!
- Andrea Easterly
Product:
Alpharetta, GA
I am genuinely impressed with this company. My service guy, Brandon called 30 minutes ahead of time. He arrived at my house on time. He was neat and professional in his appearance. He asked me what my goals were for my garage. Then, he laid out two options for me. He gave me the pros and cons of each option. I chose one option and he completed the work quickly and efficiently. The payment process was very efficient and safe. The best part is that my garage door now opens smoothly and quieter than it did before the damage occurred. First rate experience.
- Andrea Easterly
Roswell, GA
5 Star service.
- Harry Chun
Product:
Milton, GA
Excellent service by a friendly and professional technician, Brandon. He certainly knows his trade, was very helpful with the different options for repair and performed the work brilliantly. Replaced rollers and torsion springs. Both doors are now smooth as silk in operation.
- Jacques Wannenburg
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
As with most, my time is valuable so I am always appreciative of the opportunity to do business with a company that respects that by showing up on time and performing quality work quickly. I would recommend this company to anyone looking for such attributes. The gentleman that took care of this service call was very polite and professional.
- George Cook