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Read what people are saying
about Precision Garage Door in:

Atlanta Area, GA

Precision Garage Door of Atlanta
has received 1430 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Submitted an online inquiry Re: broken garage door spring on Sun Feb 3 (Super Bowl) expecting to hear back from them on Monday Feb 4th. To my great surprise the owner (Tim) called me back approximately 1 1/2- 2 hours later that same day, and set things up for the next day. Thank you Tim for your courtesy. In this day of little or NO customer service, it was refreshing to receive such great service! The service provided by Chasen was awesome. On time, very professional, knowledgeable, patient & showed genuine concern. He represented your company very well and I would ABSOLUTELY recommend PRECISION.

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A Response from: Tim

Thank you for choosing to call Precision - we appreciate your business and your recommendation!

Service Provided:
Broken Garage Door Spring Repair

Review:

Ed was awesome! He was really knowledgeable and was able to fix my issue the same day (even though it was a pretty big job). The quality of the work he did is second to none, and he even took the time to offer to help program the garage door opener on my car. I will definitely use them again in the future and wouldn’t imagine going anywhere else!

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A Response from: Tim

Thank you for allowing Precision to care for your garage door service needs - we appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Quote me $80 to $125 and I ended up paying over $300 for the exact same thing you quoted me for. Door shakes and makes a horrible noise now.

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David Sweeney Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: David Sweeney
Review:

Five Star. Adam was excellent and efficient and went to the trouble to explain what he was doing and why. Your company responded quickly to our emergency. Well done all the way around.

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A Response from: Tim

Thank you! Your business is certainly appreciated.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Terrific. Courteous, efficient and honest.

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A Response from: Tim

Thanks you!

David Sweeney Service Provided:
Garage Door Repair

Service Technicians: David Sweeney
Review:

Everybody did a great job and the new garage door looks great! Thank you

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A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I called several garage door companies to come and provide a quote for a new door, all of which never showed or called. My last call was to Precision. Jason the sales consultant showed up on time, measured and provided samples and options for me to choose from. He explained the products, services and installation steps and was extremely knowledgeable and passionate. Once my installer came and began work I knew he was going to have a hard time due to the low clearance, but he worked diligently and professionally and overcame some challenges others would have walked away from. He clearly had the customer experience in mind and never gave up. Thank you Precision from consulting to install you guys were Fantastic! My door looks and functions great and I highly recommend your services and products!

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A Response from: Tim

Thank you! We are certainly pleased that you chose Precision and we appreciate your business, your review and your recommendation!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Adam did an excellent job repairing and programming my garage openers.

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A Response from: Tim

Great! Thank you for sharing!

Service Provided:
Garage Door Opener Repair

Review:

Sean and Adam did a great job! Arrived on time, were very professional and did not try to up-sell on the repairs. They provided the options, prices and let me make the decision w/o pressure. Would call again if my garage door need repairs.

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A Response from: Tim

Thank you for sharing your "Precision" experience and for choosing Precision to address your garage door repair needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician who came to my home friendly and professional. His work was top notch and he took pride in his craftsmanship. I will gladly recommend him to several of my friends who are homeowners. I was extremely impressed. He represented this company with class. Respectfully, D Jarrett

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A Response from: Tim

Mr. Jarrett, Thank you for sharing your experience and for your recommendation! We appreciate it!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

On 12-26-18 my garage door broke. On 12-27-18 at 6am I began searching on line for a garage door repair service and Precision was the first to pop up with good rating and qualified sponsors. There were no hassling sale pitch, just an appointment for service. The Service Technician, Chasen Pike came with a friendly smile and evaluated my repair. Gave me a clear understanding of my repair. the job was completed and explained in a professional and timely manner. I'm sold on Precision Overhead Garage Door Service. 2018

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A Response from: Tim

Thank you for choosing Precision - we appreciate your business and your review!

Service Provided:
Garage Door Repair

Review:

I was very pleased with the repair and the professionalism of the tech, Brad Blankenship.

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A Response from: Tim

Thank you for choosing Precision and for taking time to post your review. We appreciate both!

Service Provided:
Broken Garage Door Spring Repair

Review:

Chase Pike was timely and very professional. Answered all my questions and showed me where the original spring failed. I would use Precision and would recommend to others.

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A Response from: Tim

Thank you! We appreciate your review and the recommendation!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Ed was great -- competent, friendly, quick. We had to leave before he finished, and when we returned all the work was completed and everything worked. He had programmed everything for us, so all we had to do was change the remotes and keypad to our own codes. I would never hesitate to recommend Precision--and Ed in particular. Thanks!

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A Response from: Tim

Thank you for allowing Precision the opportunity to provide the service you needed and thank you for the "5 Star" review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Hi Tim. I would just like to say that after having another garage door company stand me up not once but twice for several hours each day, it was a pleasure to have your company come out, on time, fix the problem, professional and Jeremy was beyond wonderful. He was helpful, educating, thorough, courteous and did great quality work. Your company and Jeremy were one of the best contractors I have worked with in my 14 years of experience. I look forward to recommending you company to my clients in the future.

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A Response from: Tim

Thank you for sharing your experience and for the compliment. Jeremy is a great asset to the company. He takes pride in his work, as do all of our technicians. We certainly appreciate your business and any referrals you may send our way. Thank you, again!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Josh was brilliant!

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A Response from: Tim

Thank you for your review...we think he is as well!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

My wife called Precision on yesterday to make an appointment for garage door repairs. Mr. Chasen Pike came today and did an outstanding job on replacing a new motor, remote wall button, etc. He found things that we were not aware of that needed replacing. He was very knowledgeable in explaining everything we needed to know. We rate him 5 stars in meeting our expectations. We have used Precision in the past and will continue to use your company in the future.

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A Response from: Tim

Thank you for continuing to entrust your garage door needs to Precision. We greatly appreciate your business and thank you for taking time to post a "5 Star" review.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I've used other local garage repair firms and will no longer move around; I will stay with Precision! Ryan, my technician arrived on time giving me a 30 minute "warning" for his arrival. My garage door opener stopped working and I had a feeling that I would need a new opener due to the age of the old one as well speculating the "mother board" burnt out. Unfortunately I was correct and Ryan discussed all the options with no sales pitch or pressure. He showed me step by step the process with clear explanations. I've now had this new opener for 2 weeks and very happy with it. Thanks again Ryan for a great job.

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A Response from: Tim

Thank you! We sincerely appreciate your business and your review!

Ryan Hudson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Ryan Hudson
Review:

Very pleasant and knowledgeable to the problem. Corrected the problem in a timely manner.

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A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Opener Repair

Review:

Excellent from start to finish. The technician was on time and ready to work. He was courteous, efficient and knowledgeable. He installed a superior product and delivered exceptional service. This is how you make lifelong customers...I highly recommend.

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A Response from: Tim

Thank you!

Scott Shaw Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Scott Shaw
Review:

Good job

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A Response from: Tim

Thank you!

Ryan Hudson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Ryan Hudson
Review:

Our tech was very professional, gave us 3 options of repair, in writing, then did the repair quickly and efficiently. Very pleased! 5 stars.

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Review:

These guys were great. They came right out, figured out exactly what the problem was, and charged us less than we expected. I've used some other garage door companies before, but never had an experience as good as this.

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A Response from: Tim

Thank you - we certainly appreciate hearing this as we do try very hard to be the best at what we do and provide each customer with a positive experience.

Service Provided:
Garage Door Repair

Review:

Had my garage door serviced today by Precision. Technicians were professional and courteous. They showed me what the problem was and made recommendations which I agreed to because I felt it would save me money in the long-run. They replaced the motor and installed keypads. There was no high pressure to purchase anything. Although I felt the cost was little high I had the work done and received a guarantee on the work and parts. I would absolutely recommend this company for service to friends and family.

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A Response from: Tim

Thank you for sharing your "Precision" experience - we certainly appreciate your business.

Service Provided:
Garage Door Opener Install

Review:

great service for a very minor problem on a door installed a year ago. Complex door installation but the outcome is terrific. Very pleased with quality and promptness of service!

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A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Repair

Review:

I could not be more pleased. Pleasant, efficient, knowledgeable, neat, on time helpful and fair priced. What more could a customer want? Your representatives, Sean, George and Page (with all of whom I dealt) were the best. Thank you.

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A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Without hesitation, Shaun was professional, knowledgeable and courteous in handling our various garage door and opener issues. He was prompt (actually calling ahead letting me know he could meet earlier), quickly diagnosed the problem and walked me through all the relevant options to repair/buy before purchase - Needed springs, opener, keypad. I would highly recommend.

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A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

I spent $2100 with your company two days ago. More specifically, I spent $1200 on two Liftmaster 8550s with installation in my garage ($600 each). I also spent an additional $900 on various fixes that I was told that I needed in my garage. I found the exact same Liftmaster 8550 service with installation for $384 each. I was told that your price was the best around town. I am requesting your price match guarantee as you have advertised on your website. I feel like I have been completely taken advantage of because I was overcharged $416 between the two garage door openers. Now, that I found that huge price discrepancy, I’m also wondering if I actually needed those additional $900 in fixes or if I was taken advantage of in that regard also. I am so upset about this situation. Please contact me as soon as possible.

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A Response from: Tim Yeager

I am sorry for the delay in responding to you. Please accept my apologizes. Your invoice clearly states that you were charged $550 per operator, not $600. We emailed you a copy of the invoice. Our price match we offer on the website is for a written quotation from a competitor for like product, and presented at time of service. What you provided after the work was completed was first an Amazon coupon for only part of the opener in question. (it did not include a rail or a battery), and then a coupon for a discount off of a price. When we called the company on the coupon, we were told the best price they offered for this product with the coupon is $525. After pushing them, we did get them down to $500 each. Again, this is for a promotion they are currently running. As a measure of good faith, we have refunded your card today and matched the $500 price AFTER THE FACT. We strive to give total customer satisfaction when possible, based on fairness and equity, which we believe is demonstrated by over 5000 reviews across many different review platforms.with a 4.8 star average It is my opinion we do deserve a one star review for not getting back to you in a timely fashion which I assure you has been dealt with internally, but certainly not for our pricing or the technicians service.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I purchased two new garage doors an two new openers. I have been impressed with the caliber of personnel that I have spoken with through the entire process. My initial contract was easy with no games of back and forth. The office personnel kept me informed of changes in schedule. My installer, Marcus, was courteous, professional and was obviously prepared to perform his job with "precision". He left my premises completely clean and neat and explained the operation of my new system. I am truly pleased and satisfied that I chose your company and you should be proud of the professional and friendly people that I encountered. I would chose you again! You are a 5! Thank you.

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A Response from: Tim

Thank you for the "5"! We certainly appreciate your business and your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

This young man was as good as it gets!! We couldn't ask for more. He assessed situation, he determined what needed to be done and HE DID IT!! He earned his "Doctorate"!

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A Response from: Tim

Great! Thank you for sharing!

Ryan Hudson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Ryan Hudson
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Precision Garage Door Service
Office: (678) 813-3131
6550 McDonough Dr
Norcross, GA 30093
Precision Garage Door Service
Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10

Alpharetta, GA 30005
Precision Garage Door Service
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
Precision Garage Door Service
Office: (678) 607-8894
137 Bethea Road
Suite 701

Fayetteville, GA 30214
Precision Garage Door Service
Office: (678) 802-8110
5152 Belle Wood Ct
Suite E

Buford, GA 30518
Precision Garage Door Service
Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622
Precision Garage Door Service
Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253