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about Precision Garage Door in:
Alpharetta, GA
Precision Garage Door of Atlantahas received 701 reviews, averaging 4.92 Stars:
Alpharetta, GA
Thank you for your business. We are so happy we could provide you with five star service. Please let us know if we can help in the future.
Alpharetta, GA
I had the technician service and replace parts of my garage door. Did a great job and very professional. Thanks for all your help
- Thomas Pasteris
You're welcome, thank you for your business and the five star review. We are so glad Shaun could take care of your garage door needs!
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Alpharetta, GA
They were very prompt and professional. They corrected my problem in minutes. I would recommend them to anyone requiring a warranty repair, or installation of a new door(s).
- G.w. George
Thank you so much for the five star review and recommendation. We are happy we could help take care of your door needs so quickly. We appreciate your business and are here if you need us in the future.
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Alpharetta, GA
Very very helpful!!
- Preston Pridgen
We are happy to help. Thank you for your business and the five star review!
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Alpharetta, GA
Quick, friendly, and very reasonable price. Will definitely use again! Great customer service!
- Jessica Slade
Great feedback, thank you for sharing. We look forward to working with you again in the future, if the need arises. We appreciate your business very much!
Alpharetta, GA
Prompt, knowledgeable and professional.
- Danette Warmouth
Thank you, we appreciate your business and the five star review!
Product:
Alpharetta, GA
Extremely bad sales tactics - just be open and recommend what is really required and a reasonable price than asking to negotiate! Also similar to car sales tactics, he wanted me to take decision immediately. I was quoted $1900 to do repairs and around $2600 to replace doors! When I mentioned that since the price was high for repairs, I would prefer to do some research and decide in couple of days tech person got angry and just took off. Hope this was just the specific person...
- M R
We are very sorry you had a bad experience with our technician. We appreciate you bringing his behavior to our attention. We have thoroughly discussed your experience with him and used it as a teaching tool to explain that not everyone makes a decision on the spot, or are impulsive dealing with investments, repairs, purchases, etc. You certainly have the right to think on it and do research, we apologize he made you feel like you couldn't and that he left the way he did. His behavior that day is not an example of our company standards and expectations, as customer satisfaction is our top goal, we apologize we fell short of this goal with you. We value our customers very much and we hope one day we are able to help with your garage door needs.
Alpharetta, GA
Precision was the only company I called that would commit to coming out first thing the next morning to diagnose a problem with our garage door. The technician David Sweeney was friendly, knowledgeable and quick to diagnose and fix our problem. I took the other company’s sticker off our garage wall and put up precision’s sticker so I have their number right where I need it, enough said!
- Tom Varco
Thank you so much for calling, we are happy to help anytime you need us. David is a great employee and we love seeing that he was able to take care of your garage door needs. We appreciate your business very much!
Alpharetta, GA
Shaun was very professional and efficient.
- Rita Ahearn
Thank you, Shaun is a great employee and we are so happy he could help with your door needs. We appreciate your business and the five star review.
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Alpharetta, GA
Very professional. Nice techs..
- Shankar Ramanathan
Thank you, we appreciate your business and the five star review!
Alpharetta, GA
The service produced a positive outcome and the Tech was excellent
- Doug Cueny
Thank you for your business and the review. Love hearing that Jeremiah was able to take care of your door!
Alpharetta, GA
Kris B. was awesome! He was really friendly and super knowledgeable - I appreciated that he took the time to explain everything I needed to know in order to make an educated purchase AND to take great care of my investment. He even helped me program my car to open the garage before he left, which I was never able to figure out before. I would absolutely recommend Precision to others based on the experience Kris provided! Thank you!
- Katie Bossie
Katie, we are so pleased to hear Kris was able to help you have a good experience with our company. Thank you very much for taking the time to leave a review and for recommending us to others. We value your business and please let us know if you need us in the future.
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Alpharetta, GA
Excellent, quick service. Super friendly, courteous and professional technician (Shaun was a pleasure). Great pricing. So glad I went with Precision. Thank you.
- Joyce Smith
Joyce, we are so glad you allowed us to do business with you too! Shaun is an excellent employee and we love hearing that he provided you with five star service. Please let us know if you need anything for your door needs in the future.
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Alpharetta, GA
Dustin provided excellent service, had us up and running again quickly and clearly described both the problem and solution. Would use again.
- Andrew D
We appreciate the 5 star review! Always here when you need us!
Alpharetta, GA
Jason is awesome! He spent so much time with me helping me understand my options for new doors. I ultimately chose Precision because Jason respected my desire for new wood doors and carefully and patiently explained the pros and cons of wood vs steel. Scott installed our new wood garage doors and super quiet motors quickly and professionally. He obviously cares about doing his work with excellence and he was so kind to us. I’ve waited 10 years for new garage doors and Precision exceeded my expectations in every way! Their prices are competitive and their service is exceptional!
- Jana Mock
This is such great feedback, thank you for sharing your experience. Jason and Scott are very valued employees we are pleased to hear they exceeded your expectations. We appreciate your business and hope you enjoy your new doors and motors for years to come!
Alpharetta, GA
If only every company I worked with was this thorough, professional and pleasant to deal with- A real treat!
- Genna Jenkin
Wow! Thank you so much for the 5 star review! We appreciate your feedback!
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Alpharetta, GA
Professional, reliable and thorough. Trust the work that was done.
- Carol Fanning
Thank you for the 5 star review!
Alpharetta, GA
I have used Shawn before and his work is very good and he is professional!
- Roxanna Cofrancesco
We appreciate your feedback and thank you for the 5 star review! Shawn is an asset to the team.
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Alpharetta, GA
Called Precision late on Friday night after my garage springs broke. They were very polite and quickly gave me an appointment for Saturday. Shaun came on time and was very nice. Explained everything thoroughly and gave me several options of repairs. Work was done efficiently. Service was excellent. Would highly recommend Precision!
- Kim Rissler
Thank you so much for your business and the recommendation. Shaun is a valued employee and we are pleased to see he provided you with five star service. If we can help in the future, please let us know.
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Alpharetta, GA
Fast and timely fix.
- Jey Kumar
Thank you for your business, glad we could help with your door needs.
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Alpharetta, GA
I actually don’t write reviews, but I read them. Today, I really realized they really matter. Precision has the perfect Company name. Precision- the state or quality of being precise. Thank you, Precision for being the company you are, for hiring technicians like Michael Otteson. Michael, very knowledgeable, professional, patient, and precise. In the future when it’s time to purchase a garage door, I already found my place of purchase. Thanks!
- Leann Fleming
Outstanding! We appreciate you taking time out to let us know how we are doing! We pride ourselves on our customers complete satisfaction and so thankful for the opportunity!
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Alpharetta, GA
The best service ever! The technician that performed the service was just amazing, knowledgeable, respectful, and nice. Thanks Joe!!!!
- Marilyn Ford
Thank you for the 5 star review! Joe is truly an asset, we appreciate the feedback!
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Alpharetta, GA
I placed a call to Precision Overhead Garage Door Service because one of the torsion springs on my garage door broke after 5PM. The call was answered by their call center and I was given a time frame for the technician to arrive at my house. I was also sent an e-mail with the service confirmation and it included the technician's name and photograph. Brandon, my assigned technician, arrived closer to the front end of the time frame and met with me. He inspected the door and pointed out to me other issues that I had not noticed earlier, in addition to the obviously broken spring. Afterward he explained my repair options. Once I selected the option of my choice, Brandon set out to repair the door. He completed the repairs quickly and efficiently and I told him so. He tested the repair and talked to me about the warranty program and then he left after removing all the debris and faulty parts. I am very satisfied and would highly recommend Precision Overhead Door Service to anyone in need of quality repairs. Brandon was friendly, courteous and professional in all interactions with me.
- Adrian Stubbs
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Alpharetta, GA
Joe your service teck showed up when he said he would and did an excellent job of installing our new garage door opener. I would recommend your company to friends and associates
- Peter Hughes
We hope that you enjoy the new garage door opener and thank you for your referrals! We are here when you need us!
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Alpharetta, GA
Excellent response time a day after calling with a damaged garage door opener belt to be replaced; I looked into an Amazon belt with simple DIY replacement, but decided to have an expert install it for me for the reasonable cost roughly estimated. Dustin Ridge showed up on time for the repair and easily convinced us that for a little more cost, we could replace the entire garage door opener, which was at least 12 years old, and included the belt and all other new parts! Fabulous reason to have the professionals check the job and estimate the needs for us. As an added bonus, Dustin reprogrammed all of our cars and remotes, changing out troublesome LED bulbs in the openers with older CFL bulbs, which were causing interference with our signals. Amazing advice, professionalism and work from a company we have dealt with since installing our four garage doors back in 2007; we are lifetime clients. Thank you for your excellent service and for employing technicians like Dustin to do the work.
- Michael Akins
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Alpharetta, GA
I called in around 10:15am and within 45 minutes I had JOJO at my door. He explained thoroughly what he thought was best for my situation (garage door was coming off track and caving as it tried to open and close) and under 2 hours everything was done (new springs and rollers) and both my garage doors are working properly again and the work is under warranty. He was personable, professional and sweet to my dog...what more could you ask for!
- Rebecca Predko
Awesome! Thank you for the impeccable review! Great work Joe!
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Alpharetta, GA
Called Precision at 3:30 PM the tech Kris Boyter was at the house about 5:15 PM, assessed the repair, provided the repair options, I selected my preference and BAM finished by about 6:45 PM. I could not be happier with Kris and Precision. Thanks
- Tom Warner
We are thrilled to have another satisfied customer and appreciate you taking the time to let us know about your experience! 5 stars! Thank you
Alpharetta, GA
I would recommend Precision to anyone looking for a new garage door or service. Very happy with the install and product.
- Ryan H
Thank you for the 5 star review!
Alpharetta, GA
Wow I was impressed! The first guy came out the same day but the door was more industrial than he had planned so he had someone set up and be there at 8 am the next morning. Fixed in no time, looks great, now its safe and I thought the price was very honest and fair.
- Art Deas
Thank you for the 5 star review! We appreciate your patience for us to get the right technician to your home. Thank you for your business.
Alpharetta, GA
Prompt and courteous and was able to get same day service and repair...would recommend
- Steve Pearson
Thank you for the 5 star review!
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Prompt and fair. Presented options for repair
- Scott Masters