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Read what people are saying
about Precision Garage Door in:

Atlanta, GA

Precision Garage Door of Atlanta
has received 1270 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quote me $80 to $125 and I ended up paying over $300 for the exact same thing you quoted me for. Door shakes and makes a horrible noise now.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five Star. Adam was excellent and efficient and went to the trouble to explain what he was doing and why. Your company responded quickly to our emergency. Well done all the way around.

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A Response from: Tim

Thank you! Your business is certainly appreciated.

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Terrific. Courteous, efficient and honest.

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A Response from: Tim

Thanks you!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everybody did a great job and the new garage door looks great! Thank you

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A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called several garage door companies to come and provide a quote for a new door, all of which never showed or called. My last call was to Precision. Jason the sales consultant showed up on time, measured and provided samples and options for me to choose from. He explained the products, services and installation steps and was extremely knowledgeable and passionate. Once my installer came and began work I knew he was going to have a hard time due to the low clearance, but he worked diligently and professionally and overcame some challenges others would have walked away from. He clearly had the customer experience in mind and never gave up. Thank you Precision from consulting to install you guys were Fantastic! My door looks and functions great and I highly recommend your services and products!

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A Response from: Tim

Thank you! We are certainly pleased that you chose Precision and we appreciate your business, your review and your recommendation!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Adam did an excellent job repairing and programming my garage openers.

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A Response from: Tim

Great! Thank you for sharing!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sean and Adam did a great job! Arrived on time, were very professional and did not try to up-sell on the repairs. They provided the options, prices and let me make the decision w/o pressure. Would call again if my garage door need repairs.

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A Response from: Tim

Thank you for sharing your "Precision" experience and for choosing Precision to address your garage door repair needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On 12-26-18 my garage door broke. On 12-27-18 at 6am I began searching on line for a garage door repair service and Precision was the first to pop up with good rating and qualified sponsors. There were no hassling sale pitch, just an appointment for service. The Service Technician, Chasen Pike came with a friendly smile and evaluated my repair. Gave me a clear understanding of my repair. the job was completed and explained in a professional and timely manner. I'm sold on Precision Overhead Garage Door Service. 2018

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A Response from: Tim

Thank you for choosing Precision - we appreciate your business and your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the repair and the professionalism of the tech, Brad Blankenship.

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A Response from: Tim

Thank you for choosing Precision and for taking time to post your review. We appreciate both!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chase Pike was timely and very professional. Answered all my questions and showed me where the original spring failed. I would use Precision and would recommend to others.

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A Response from: Tim

Thank you! We appreciate your review and the recommendation!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was brilliant!

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A Response from: Tim

Thank you for your review...we think he is as well!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife called Precision on yesterday to make an appointment for garage door repairs. Mr. Chasen Pike came today and did an outstanding job on replacing a new motor, remote wall button, etc. He found things that we were not aware of that needed replacing. He was very knowledgeable in explaining everything we needed to know. We rate him 5 stars in meeting our expectations. We have used Precision in the past and will continue to use your company in the future.

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A Response from: Tim

Thank you for continuing to entrust your garage door needs to Precision. We greatly appreciate your business and thank you for taking time to post a "5 Star" review.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've used other local garage repair firms and will no longer move around; I will stay with Precision! Ryan, my technician arrived on time giving me a 30 minute "warning" for his arrival. My garage door opener stopped working and I had a feeling that I would need a new opener due to the age of the old one as well speculating the "mother board" burnt out. Unfortunately I was correct and Ryan discussed all the options with no sales pitch or pressure. He showed me step by step the process with clear explanations. I've now had this new opener for 2 weeks and very happy with it. Thanks again Ryan for a great job.

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A Response from: Tim

Thank you! We sincerely appreciate your business and your review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleasant and knowledgeable to the problem. Corrected the problem in a timely manner.

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A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent from start to finish. The technician was on time and ready to work. He was courteous, efficient and knowledgeable. He installed a superior product and delivered exceptional service. This is how you make lifelong customers...I highly recommend.

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A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our tech was very professional, gave us 3 options of repair, in writing, then did the repair quickly and efficiently. Very pleased! 5 stars.

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

These guys were great. They came right out, figured out exactly what the problem was, and charged us less than we expected. I've used some other garage door companies before, but never had an experience as good as this.

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A Response from: Tim

Thank you - we certainly appreciate hearing this as we do try very hard to be the best at what we do and provide each customer with a positive experience.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great service for a very minor problem on a door installed a year ago. Complex door installation but the outcome is terrific. Very pleased with quality and promptness of service!

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A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not be more pleased. Pleasant, efficient, knowledgeable, neat, on time helpful and fair priced. What more could a customer want? Your representatives, Sean, George and Page (with all of whom I dealt) were the best. Thank you.

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A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Without hesitation, Shaun was professional, knowledgeable and courteous in handling our various garage door and opener issues. He was prompt (actually calling ahead letting me know he could meet earlier), quickly diagnosed the problem and walked me through all the relevant options to repair/buy before purchase - Needed springs, opener, keypad. I would highly recommend.

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A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I spent $2100 with your company two days ago. More specifically, I spent $1200 on two Liftmaster 8550s with installation in my garage ($600 each). I also spent an additional $900 on various fixes that I was told that I needed in my garage. I found the exact same Liftmaster 8550 service with installation for $384 each. I was told that your price was the best around town. I am requesting your price match guarantee as you have advertised on your website. I feel like I have been completely taken advantage of because I was overcharged $416 between the two garage door openers. Now, that I found that huge price discrepancy, I’m also wondering if I actually needed those additional $900 in fixes or if I was taken advantage of in that regard also. I am so upset about this situation. Please contact me as soon as possible.

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A Response from: Tim Yeager

I am sorry for the delay in responding to you. Please accept my apologizes. Your invoice clearly states that you were charged $550 per operator, not $600. We emailed you a copy of the invoice. Our price match we offer on the website is for a written quotation from a competitor for like product, and presented at time of service. What you provided after the work was completed was first an Amazon coupon for only part of the opener in question. (it did not include a rail or a battery), and then a coupon for a discount off of a price. When we called the company on the coupon, we were told the best price they offered for this product with the coupon is $525. After pushing them, we did get them down to $500 each. Again, this is for a promotion they are currently running. As a measure of good faith, we have refunded your card today and matched the $500 price AFTER THE FACT. We strive to give total customer satisfaction when possible, based on fairness and equity, which we believe is demonstrated by over 5000 reviews across many different review platforms.with a 4.8 star average It is my opinion we do deserve a one star review for not getting back to you in a timely fashion which I assure you has been dealt with internally, but certainly not for our pricing or the technicians service.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased two new garage doors an two new openers. I have been impressed with the caliber of personnel that I have spoken with through the entire process. My initial contract was easy with no games of back and forth. The office personnel kept me informed of changes in schedule. My installer, Marcus, was courteous, professional and was obviously prepared to perform his job with "precision". He left my premises completely clean and neat and explained the operation of my new system. I am truly pleased and satisfied that I chose your company and you should be proud of the professional and friendly people that I encountered. I would chose you again! You are a 5! Thank you.

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A Response from: Tim

Thank you for the "5"! We certainly appreciate your business and your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service! My tech showed up on time, was very knowledgeable, and went over everything with me regarding my new door opener installation and spring and roller repairs. Left a clean work area and did NOT pressure me for unwanted products or services. I will absolutely be using Precision for future door needs...

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A Response from: Tim

Thank you for choosing Precision and for sharing your experience.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision on a Saturday morning and they were able to quickly schedule me for service the following day. The gentleman who serviced my garage door arrived exactly when he estimated and completed the replacement of my garage door motor in approximately an hour. The level of professionalism displayed exceeded my expectations. I would highly recommend them to anyone else.

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A Response from: Tim

Thank you very much for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisfied with the technicians work and they were professional great job.

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A Response from: Tim

Thank you for choosing Precision - we appreciate your business very much!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived a couple hours after I called. He de-bugged my remote openers within 15 minutes. Courteous, prompt, knowledgeable, polite, and didn't waste anyone's time. This is why Precision is my garage door company.

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A Response from: Tim

Excellent! Thank you for your business and for taking time to post review for others to read.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door has never been so quiet! Our technician, Roy was on time, professional, and knowledgeable. Very satisfied with our service and will call again with any garage door needs.

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A Response from: Tim

Thank you for choosing Precision! Enjoy the quiet!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've used Precision several times in the past for various garage door tune-ups and repair and was always pleased with their service, so I called them again when my garage ceiling drooped and stopped the garage door from opening. Since I couldn't get my car out of the garage, I was thrilled that Precision could work me into the schedule the same day! Al was terrific! He quickly figured out how to remove the problem section of the ceiling and checked that no other ceiling sections were a problem. He also made sure the garage door opener was tuned up and working smoothly. While he was there, I also purchased an additional garage door opener from Al. I've already set up for my handyman to correct the ceiling, but it was Al that saved the day!! Thanks, Al and Precision!

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A Response from: Tim

Thanks for choosing Precision again! We certainly appreciate your continued trust and business.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The website convinced me to call (24/7 service and weekend appointments; truck's preparedness with necessary parts, etc.). My door broke late on a Friday night and I was able to get it repaired by noon the next day. What a relief! The technician worked with my schedule and was efficient and professional. Overall, I'm very satisfied with Precision's service. I would recommend Precision to anyone needing garage door service. Thank you!

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A Response from: Tim

Thank you for sharing your experience with Precision! We appreciate your business and recommendation!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt excellent response and service

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Repair

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(770) 282-2211

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(678) 707-8620

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Stockbridge / Griffin Area

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6550 McDonough Dr
Norcross, GA 30093
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6835 Shiloh Rd E
Suite C-10

Alpharetta, GA 30005
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189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
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Suite 701

Fayetteville, GA 30214
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4390 Atlanta Hwy
Suite B

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Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253