(888) 708-5665

Read what people are saying
about Precision Garage Door in:

Cumming, GA

Precision Garage Door of Atlanta
has received 410 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

We chose Precision Garage Doors based on their excellent reputation and great reviews. Their customer service by phone and text and the installation were wonderful. We certainly would use them again.

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George Plemmons Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Installers: George Plemmons
Review:

Michael Ottosen is absolutely awesome!

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Michael Otteson Service Provided:
Garage Door Opener Repair

Door Estimator: Michael Otteson
Review:

20+ year old garage door broke and wouldn’t open on a Saturday afternoon (car inside). Found Precision online and scheduled an appointment for Sunday by online chat-super easy. Sunday, Victor called and asked if he could come early because he was ahead of schedule. He was super nice and knowledgeable. (Even the dogs liked him!) We figured it was time to buy a new door. He answered all our questions and made the process again, super easy. Because we bought the new door, the repair was free to get us through until the new install. Very impressed with the whole process! Thanks Victor!

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Victor Murillo Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Victor Murillo
Review:

Michael was on time and professional. The was not as familiar with my Overhead Door unit as the brand Precision sells but he called a friend who was. Unfortunately the friend was unavailable so we didn’t get my wife’s phone connected but he did connect my Homelink in my car and the annual maintenance was done quickly. He also had the brochures I had requested on new doors. I am satisfied with my new garage door company (so long Overhead Door) and look forward to our new relationship for years to come.

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Michael Otteson Service Provided:
Garage Door Opener Repair

Door Estimator: Michael Otteson
Review:

My garage door repair needs did not align well with scheduling but Michael could not have been more accommodating. Things were fixed today and I am certain the job was done well for a fair price. Michael was honest, amiable and competent about every part of the job...from diagnosis through repair.

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Michael Otteson Service Provided:
Garage Door Repair

Door Estimator: Michael Otteson
Review:

Sean was great. Offered up different solutions and do not push for things I didn’t need. Pleased so far.

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A Response from: Tim Yeager

Thank you for the kind words and 5 star review Mr. Richmond. We are delighted to hear Shaun met your expectations and should you need anything in the future we hope you choose Precision Garage Door again!

Shaun Sewell Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Technicians: Shaun Sewell
Review:

I rarely write reviews. if ever. But now is the time. We recently had our entire garage door repaired/rebuilt with all new components. From the time I called customer service for an exploratory appointment to having a superstar in Michael handle the rebuild, I we received outstanding and polite customer service explaining everything as the process progressed. There is no need to shop around, this is the best company to do business...and the pricing is more than reasonable. BRAVO!

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A Response from: Tim Yeager

We love that Michael and the rest of the Precision team did a 5 star quality job. We strive to give customers a great experience like the one you had. Please do not hesitate to reach out should you need anything in the future and thanks again!

Michael Otteson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Door Estimator: Michael Otteson
Review:

Tech was good, on time, knowledgeable, and went straight to work. As explained to me on the phone, there is a service call fee waived if work is completed. The only reason I approved the work is because if this fee. We will NEVER (EVER) use your service again. We’re very disappointed with the cost given the very small amount of material/parts replaced and the very little amount of labor that was required. You could have charged half of what we paid and still been very profitable. You will never hear from us again and we will never recommend your service to anyone

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A Response from: Tim Yeager

Thank you for sharing your experience with us and we want you to feel comfortable sharing good or bad news. We are sorry that your experience with us fell short of expectations and that you are not happy about the price that was quoted and agreed upon. Our technicians perform a 25 point inspection and present their findings to the homeowner with the recommendations and quote to repair the door. We try to give the homeowner ample time to review the inspection and ask questions about the quote. Jeremy is an experienced technician that has been working on garage doors for several years so he is able to perform the work that you needed at a faster pace than someone new to the industry. We reviewed the call with him to verify what exactly was repaired/replaced on your door and it included tracks, a jam bracket and a tune up. Customer satisfaction is our main goal and we strive for all of our customers to receive five star service from our company. If we can assist you with further questions about your experience, please call and ask to speak with the service manager.

Jeremy Bojkovsky Service Provided:
Garage Door Repair

Technicians: Jeremy Bojkovsky
Review:

Prompt & courteous. Always great service from Precision.

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A Response from: Tim Yeager

Thank you so much for the kind words. We appreciate your continued support and we look forward to working with you again!

Shaun Sewell Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Senior Technicians: Shaun Sewell
Review:

Great service, on time, the installer made several recommendations like changing out the spring, replace steel rollers with nylon rollers, the garage doors are quiet as a mouse now! We haf two new belt drive openers installed. Very pleased 1

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Michael Otteson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Door Estimator: Michael Otteson
Review:

Precision replaced my motor about 2 years ago. The spring broke this morning and they were able to come out within 2 hours. The tech/repair person, Chris, was great. Super nice and did great work. It wasn’t cool being surprised with an almost $600 repair on a Tuesday morning but I was very pleased with the service and work that Chris provided.

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Chris Caban Service Provided:
Garage Door Repair

Product:
Springs

Door Estimator: Chris Caban
Review:

Kris Baxter very professional and explained everything. Prompt service

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Service Provided:
Garage Door Repair

Review:

Very happy with service. Explained problem to me and gave me various options to choose from instead of pushing most expensive.

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David Sweeney Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: David Sweeney
Review:

Was so thankful to get door fixed. Andres Garcia was so pleasant to talk to & was very professional. I asked for his card so I can use him again.

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A Response from: Tim

Thank you for the kind review. Andres is great and we love seeing how happy you are with his work. We appreciate your business and we look forward to working with you again.

Service Provided:
Garage Door Repair

Review:

Pleasant, professional, capable.

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David Sweeney Service Provided:
Garage Door Opener Repair

Technicians: David Sweeney
Review:

Joe always does a great job fixing my garage door. I appreciate Joe and Precision door Atlanta.

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A Response from: Tim

Thank you so much, we appreciate you continuing to trust us with your business. We look forward to working with you again!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We are extremely happy with the prompt service we received. David came when he said he would & was very professional. He completed the job & explained everything to our satisfaction. We would recommend your company to family & friends. Thank you .

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David Sweeney Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: David Sweeney
Review:

Extremely pleased with sales group, support staff and installation team! Love our new door - looks fabulous!!

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Vincent Smith Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Installers: Vincent Smith
Review:

Shaun, the technician, arrived on time and was very engaging. I explained the issue I was having, and he completed a thorough check of everything. He provided several options for me to choose from and explained each option thoroughly. In less than two hours, I had a new opener, springs, bearings, bearing plates, cables and cable drums, rollers, and surge protector. He even walked me through using the app to operate the door. I am very pleased with the outcome and highly recommend Precision Door Atlanta. Special shout out to Shaun!

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Shaun Sewell Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Senior Technicians: Shaun Sewell
Review:

A job well done by Dustin. Called them 10 AM on a Sunday and job was done by 2PM.

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A Response from: Tim

Thank you for taking the time to share this positive rating! We will make sure to share this with Dustin and let him know to keep up the amazing work. We're here for you anytime so please don't hesitate to call if you need us.

Dustin Ridge Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Ridge
Review:

They did a great job. We have used them before. They are reliable, dependable, and they do great work.

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A Response from: Tim

Awesome to hear, thank you for sharing. We appreciate your continued trust in our company and we look forward to working with you for many years.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I had no idea that I would have a new garage door opener system the same day I called. Joe Simon was a great technician. He gave me different options and explained everything thoroughly. Very friendly and professional.

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A Response from: Tim

Thank you for your business and for taking the time to share this positive rating! We will make sure to share this with Joe and let him know to keep up the amazing work. We look forward to working with you for many years to come.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Responsive and dependable. Shaun showed up on time and was very professional. No pressure on the sale after performing some maintenance on our door. We did decide to replace the old opener to ensure we did not have an issue down the road. Cost was a couple hundred higher than what you might get with others, but appreciate the professional install.

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A Response from: Tim

Thanks for leaving a review, we are glad that you enjoyed your experience with us. Shaun will be excited to know how satisfied you are with his work. We appreciate your business and we are here to help anytime you need us.

Shaun Sewell Service Provided:
Garage Door Opener Install

Product:
Opener

Senior Technicians: Shaun Sewell
Review:

David was fantastic! He was courteous, efficient and able to take care of our repair on the spot and was done in 2 hours. I highly recommend Precision and David. Thank you for getting us fixed up on the same day.

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A Response from: Tim

Thank you for the five star review, we love getting customer feedback. David is great and we are happy he was able to help take care of your door so quickly. We appreciate your business and the recommendation and we look forward to working with you again.

David Sweeney Service Provided:
Garage Door Repair

Technicians: David Sweeney
Review:

Did a great job! Doors look great and the technician left the job site very clean when he was done.

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A Response from: Tim

Thank you so much, we love how satisfied you are with the service you received. We hope you enjoy your new doors for many years. Please let us know if we can assist you in the future.

George Plemmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: George Plemmons
Review:

I had the springs replaced on our garage door. The service was really fast! No hassle! Very professional. I would recommend this company to anyone.

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A Response from: Tim

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us. Please let us know if we can help in the future.

Shaun Sewell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technicians: Shaun Sewell
Review:

6 stars. michael was outstanding considerate, explained options, and tips to keep working longer... Springs and rollers and remote...

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A Response from: Tim

Thank you so much for your 5-star review! We will share this with Michael and let him know to keep up the amazing work. We appreciate your business and look forward to working with you again when needed.

Michael Otteson Service Provided:
Broken Garage Door Spring Repair

Door Estimator: Michael Otteson
Review:

From the first phone call to get a quote to the actual installation the experience was superb. The installer, Fred arrived on time, was very professional, respectful, and did an excellent job.

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A Response from: Tim

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and we hope you enjoy your new doors.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Shaun was on time, very knowledgeable and took time to explain the service and features of our new opener. Great service, highly recommend Precision Door and Shaun!!

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A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Thank you for the recommendation, we’re here for you anytime.

Shaun Sewell Service Provided:
Garage Door Opener Repair

Product:
Opener

Senior Technicians: Shaun Sewell
Review:

Excellent customer service, assessment of situation and needs, and professional technician. I really appreciate the text status update of arrival, too as I work outside the home. Presented and discussed new door options.

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A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Repair

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