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Read what people are saying
about Precision Garage Door in:

Lawrenceville, GA

Precision Garage Door of Atlanta
has received 418 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Pleasant and prompt Thank you for this gentle service man

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A Response from: Tim

You're welcome and thank you so much for your business and the five star review!

Service Provided:
Garage Door Repair

Review:

I have used Precision for almost a year now. Each person they send out have been able to identify the problem and then fix it. Our doors were originally installed by someone incorrectly. Precision has been working toward fixing everything and I believe they have. Each technician is knowledgeable and professional. Thank you.

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A Response from: Tim

Thank you so much for trusting us to help get your doors working as they should. Our employees are very knowledgeable and highly trained, and we are so happy they have provided you with five star service. We are here when you need us, so please don't hesitate to call. We appreciate your business very much!

Service Provided:
Garage Door Repair

Review:

They did what was agreed upon at a better price than the competition (the one paying for all the commercials).

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A Response from: Tim

We appreciate your business and the five star review. Glad we could help take care of your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was referred by my realtor. Quick service

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A Response from: Tim

Thank you for the five star review, we appreciate your business. Please let us know if you need anything in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The repairman was quick and efficient. Everything worked beautifully, including a now balanced garage door, when he left. Kudos!!

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A Response from: Tim

Another satisfied customer, what we strive for! Thank you for the 5 star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent Service arrived on time had all parts on hand work completed and cleanup done

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A Response from: Tim

We pride ourselves on customer service and thank you for the opportunity to service your garage door. Thank you for the 5 star review!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Had an issue with my garage. Shaun came out and explained where the fault was coming from. This guy was awesome - drafted up options and when i selected one, he got to work. Work was impeccable and really a great job. Shaun is the man.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My garage door springs decided they needed to be sprung and broke. I did what anybody would do and started searching Google for a good reputable company to replace them at a reasonable cost. I called Precision and they were very prompt at] getting a technician out to fix the problem because I could not open the garage door. The only thing thatl I wish I would have done was researched a little bit more on cost. It cost $407 to have the technician do 15 minutes worth of work and get me back in business with my garage door. After the fact I did the research again and found that there are several other reputable companies that could have done it for far less and even offered military discounts when Precision does not, even though it says so on their web page which is misleading. If you choose to go with Precision you will get a good product and prompt service but you will be light in the wallet. Do your research and get the same quality of work at a lesser cost from another company.

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Service Provided:
Garage Door Repair

Review:

The technician was too aggressive in trying to sell new garage doors. It was insulting that he would not take No for answer. I hope he isn’t pressuring naive others the way he did with me.

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A Response from: Tim

Mr. Chambers, I am deeply saddened to hear about this unpleasant experience with the technician. I will have the service manager reach out to you today regarding this. We appreciate the feedback and want the opportunity to make it right.

Service Provided:
Garage Door Repair

Review:

The technician was knowledgeable and gave recommendations as to what was best for my situation. Good employee, Good Worker !

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A Response from: Tim

We appreciate the feedback, and thank you for the 5 star review!

Service Provided:
Garage Door Repair

Review:

The technician David is 5*. He is courteous, EXPLAINS everything well, and asked permission for everything. He did a fine job and Jim and I really like your door.

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A Response from: Tim

Thank you for the 5 star review! David is such an asset to Precision, we are thrilled that you were pleased with his work.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

My technician was Dustin. He arrived early and greeted me upon arrival. Dustin listened to my problem and then did a test on the garage door. After the test was done, he explained what had to be done and how much it would cost. Dustin then completed the work in a professional and timely manner. He is also customer friendly with a great attitude. I am completely satisfied with work that he did. I would recommend Precision Overhead Garage Door Service to anyone.

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A Response from: Tim

Thank you for taking the time to share your experience with us and we agree, Dustin is truly an asset to our team! We are thrilled to have another satisfied customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

So pleased with my new door! All personnel have been very helpful and pleasant. Would happily recommend Precision.

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A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

5

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

I appreciate the excellent and timely service provided by Precision. My repair was completed by Jeremy who explained the problem and also explained the repairs it would take. He also found another problem with regard to the link to the motor and I purchased the equipment to ensure the alignment was corrected. I so appreciated Jeremy taking the time to explain how things worked in the garage door and the purpose/need for significant items. Same day repair is an excellent service provided by your company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called Precision to repair garage door that was hit by a SUV. The technician was nice and quoted me a price of $661 to replace the bottom panel and some hardware but had to quote me a time of 2 weeks before the repair could be completed. I stated I wanted the repair completed today and would wait for another quote. The tech began to berate small companies and said that I would not find any company to repair the door today. Fortunately another company arrived at 12:20 and my door was completely repaired by 1:00 pm and at price more than $400 less than Precision's quote.

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Service Provided:
Garage Door Repair

Review:

excellent service--installer timely,polite and efficient

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The customer service was phenomenal. They responded quickly even with the 4th of July holiday. When David arrived, he was courteous, professional, and knowledgeable. We will use Precision for any future needs and would certainly recommend them.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

People. Don't EVER allow any company to come to your home with the policy of charging you a "service call fee" and a promise of refunding that fee if you purchase their product or service! I received a quote for over 1000.00 to do some garage door work by Precision. After the technician left I was so angry I looked up the repair procedures online, watched about 10 minutes of video and repaired the darn thing myself! Goes up and down now with one finger!! I'll install my own door opener later. A 60.00 lesson I'll not soon forget!

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Service Provided:
Garage Door Opener Install

Review:

June 4, 2019, Rick the installer came on time at precisely 9 am. He called before he came and so very professional and courteous. Rick worked and cleaned as he installed the doors. Amazing. After the installation, Rick was patient enough to sync my car to the doors and show me how to change my password if need be. Thank you, Rick. Great doors, great company, and even greater employees.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Dustin did a great job! He arrived right on time, performed the safety check and then showed us the problems with our door. When he finished our door operates and sounds like a new one! We are good for a long while!

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Service Provided:
Garage Door Repair

Review:

David was very professional. He gave a quote before proceeding with the work and also asked if there were any other issues going on.

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Service Provided:
Garage Door Repair

Review:

Perfectly installed garage doors and took away the old doors and opener. Could have picked up some 6 dropped bolts, nuts and screws.

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Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

Courteous, friendly and helpful customer service representative who scheduled the service call. Was able to get my garage door repaired the same day after discovering a roller was missing and the door would not close all the way. The service technician was extremely courteous, knowledgeable and helpful. After replacing ten rollers, he did a through check on the rest of the door and it's parts. I was pleased.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The service technician was very knowledgeable and professional. He explained the problem and the solution . I am very satisfied with the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service guy was prompt and knowledgeable which is why they got 3 stars. The door is working well after he got it balanced and tracks re-set right. I understand "flat rate pricing" however even with discounts applied (which are not visible on invoice) when the flat rates are stacked the time spent on site and adding 1/2hr of travel time the repairs works out to $252/hr (no parts were used). Wish I made that rate.

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Service Provided:
Garage Door Repair

Review:

Excellent timing to begin job. Excellent service. Technician noticed a dent in the new door being installed and went to warehouse to replace it. Would definitely use Precision in the future.

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A Response from: Tim

Thank you! We appreciated your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Joshua, the tech was professional and got the job done in a timely manner. I so appreciated him calling to let me know he would be running late b/c of a big job. He got to my house at 2 pm sharp. Very satisfied customer! 5 stars

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A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Garage Door Opener Repair

Review:

Have only good things to say about our experience with you! Jason was professional, prompt and above all, friendly. He made us feel that he cared about our needs and business and not just a sale. And Albert, our installer was equally friendly and good. Would recommend and definitely use Precision again.

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A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Ccompetitive prices. Fast installation done very professionally. I would recommend Precision to my friends.

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A Response from: Tim

Thank you! We appreciate your business and the recommendation!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Clayton County

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Stockbridge / Griffin Area

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Douglasville Area

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Newnan Area

(770) 282-2211

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Athens Area

(706) 608-8899

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Office: (678) 813-3131
6550 McDonough Dr
Norcross, GA 30093
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Suite C-10

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Suite A-3

Marietta, GA 30062
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Suite 701

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Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622
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Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253