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Read what people are saying
about Precision Garage Door in:

Lawrenceville, GA

Precision Garage Door of Atlanta
has received 418 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Excellent Customer Service throughout every step of purchasing the garage door- including obtaining a quote, selecting the door and installation. Every person we worked with from Precision was courteous, helpful, and responsive. Would definitely recommend and use this company again.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very courteous, work was performed in a timely manner. Did a great job. Would use precision again if needed. Thanks guys for a job well done.

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Service Provided:
Install Garage Doors

Review:

I’ve had the springs replaced a few years ago by Precision Door and was completely satisfied with the service, I didn’t hesitate to call you guys this time when my garage door began to malfunction and stopped working all together. Dustin Bourchier came out and performed maintenance on my door and now it works like a charm. Very smooth and quiet. As a matter of fact Dustin installed my garage door springs a few years ago. Dustin is professional and friendly did an excellent job both times.

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Service Provided:
Garage Door Opener Repair

Review:

Excellent job by tech Craig K. Knowledgeable and courteous and he is a great asset to your company

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

On time and professional

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent work. Quick and effortless. Would recommend to anyone. If I have anymore problems he would be the first one I call.

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A Response from: Tim Yeager

Thank you for the kind words about Jeremy and Precision Garage door. We strive to give every customer a 5 star experience. Please let us know if there is anything we can do for you in the future!

Service Provided:
Garage Door Repair

Review:

Everything went great ????. Jason was so helpful too. I really like the fact you have the samples to see . I was amazed one person could install it . He did a great job too. I would definitely recommend you guys to anyone.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service!! Fast, accurate, and professional. Have no worries.

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A Response from: Tim

Thank you for the kind words about the service you received from Dustin. We strive to give customers a 5 star experience and are glad we met that expectation with you. Please let us know if there is anything we fan help you with in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Dustin got us up and running in no time at all

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Service Provided:
Garage Door Repair

Review:

Repair was done well, very pleased with the service especially since my garage door was repaired the same day I called. I would recommend Precision Garage Door Repair

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A Response from: Tim

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their service. We appreciate your business and the recommendation.

Service Provided:
Garage Door Repair

Review:

Very timely service. Technician was knowledgeable, polite and professional

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A Response from: Tim

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Service Provided:
Garage Door Opener Repair

Review:

Very disappointed with the service, the charge for someone to come out is way too high and they charge way to much for repair that does not need to be done. I would not recommend the service.

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A Response from: Tim

Thank you for sharing your feedback with us. We appreciate you returning our call to discuss what happened. As stated on the phone call, we truly apologize for you being unhappy with the service from our technician and we will be discussing this with him in detail. We will use this experience as a learning tool with our technicians and review what the customer states they need at that very moment versus what they would like to do overall but can't do on that exact service call. Our top goal is customer satisfaction and making sure our customers receive five star service with every call, and we do apologize that we missed that mark with you. Again, thank you for taking our call to discuss everything that happened and we are here to help anytime you need us.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very knowledgeable, work done promptly.

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A Response from: Tim

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Please call if we can assist you in the future.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The problem was identified and resolved quickly. Joe did a good job. Very satisfied with the service. Thank you.

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A Response from: Tim

Thank you for trusting us with your business. We are so happy to see that Joe took care of your garage door needs and that you were satisfied with his work. Please call us anytime we can help.

Service Provided:
Garage Door Repair

Review:

I was able to get a same day appointment and repair. It was so smooth. I wish all repairs went this effortless. Very pleased with my services.

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A Response from: Tim

We are so happy to hear this, thank you for sharing. We certainly try to make the whole experience as easy and convenient as possible for the customer. Thank you for your business and we are here to help anytime you need us.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Dawson was amazing. Very knowledge and professional. He installed my new garage opener in under an hour and also programmed my car. I am now a lifelong customer.

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A Response from: Tim

Awesome feedback, thank you for sharing. We are so pleased to see that Dustin provided you with five star service and that you are happy with his work. We hope you enjoy your new opener and we look forward to working with you for many years.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Allison melacon WAS THE best

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A Response from: Tim

Thank you so much for your business and taking the time to leave a review. We agree with you, Allison is the best and we will share your kind words with her! Please let us know if we can help in the future.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Professional

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A Response from: Tim

Thank you, we appreciate your business and the five star review. Please let us know if we can help in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Best customer service. Great product. Every tec is knowledgeable. I had shopped lot of place they have best prices. Would recommend all

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A Response from: Tim

Thanks for the 5-star review and your business. We are thrilled you’re happy with your recent experience and we appreciate the recommendation. If we can help in the future, please don't hesitate to call.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My neighbor got doors from you and they look great, they were also very cost friendly

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A Response from: Tim

Fantastic to hear, thank you for your business and taking the time to leave a review. We hope you enjoy your new doors for many years!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Fast, friendly and efficient with the service call this morning. Thank you!

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A Response from: Tim

You're welcome, we are happy to help anytime you need us. Thank you for your business and the five star review!

Service Provided:
Garage Door Repair

Review:

I will never use your company again and I am reporting you to the better business bureau....

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A Response from: Tim

Diana, We are sorry you had a bad experience with Dustin. I understand from talking with my staff that your bad experience had more to do with the finance company than with Precision. Please understand that Precision facilitates the Finance company for our customers to utilize but has no authorization to call on your behalf. The finance company has changed their procedures on how they approve transactions and we were not aware of the situation that you were having until after you called our main office. Please accept our apologies on their behalf and we hope to be able to earn your business in the future.

Service Provided:
Garage Door Repair

Review:

Mike was extremely professional to the point and very quick . Thank you again

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A Response from: Tim

You're welcome, we are so pleased that Mike provided you with five star service, he is great! Thank you for your business and the review.

Service Provided:
Install Garage Doors

Review:

David was great! Very professional, punctual, knowledgeable, polite, and friendly! I called them in the afternoon, and they showed up same day to service my garage door sensors, and replace some rollers. Awesome service. If I could give 10 stars, I would!

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A Response from: Tim

Thank you so much for the kind words about David, he is a great employee and we will pass along the compliments! We are pleased to see he took care of your door needs and provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Dustin called me shortly after I called Precision. The spring broke on my garage door over the weekend and I was pleased that there was no long wait to repair the door. Dustin was very good and efficient at repairing my door just a few hours after I called. I will call Precision for anymore problems in the future.

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A Response from: Tim

We are so pleased to see that Dustin provided you with five star service and got your door working again. We appreciate your business and look forward to working with you in the future if the need arises.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I needed a company that can provide un great service and the precision TV publicity gave me confidence. I really have a service that exceeded my expectations. Thank you

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A Response from: Tim

Thank you for your business and the five star review. We are so happy that Jeremiah provided you with service that exceeded your expectations. Please let us know if we can help you in the future.

Service Provided:
Garage Door Opener Install

Review:

Technician was cordial and professional.

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A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair

Review:

Quick response to a broken spring. Fabio did a great job of replacing the spring and tuning up my garage door. Works like new again!!

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A Response from: Tim

Awesome to hear, thanks for sharing. Favio is great and we love seeing that he took care of your door needs. If we can help in the future, please let us know. Thank you for your business and the five star review.

Service Provided:
Garage Door Repair

Review:

Good follow up and great customer service

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A Response from: Tim

Thank you so much, we appreciate your business and the five star review!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I called precision door after i attempted to contact my formwr service provider 3 times and never received a response. I say former because Precision has definitely gained a new customer. Their response was extremely quick After calling precision, i received an email and phone confirmation and a technician came to my residence and had my garage door fixed all within less than 3 hours of my initial call. David was extremely knowledgeable and helpful and even gave recommendations to ensure i properly maintained my garage door. I will definitelY return for any of my service needs and recommend to my friends.

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A Response from: Tim

Awesome feedback, thank you for sharing. We are so happy you called and that we were able to help with your garage door needs. Customer satisfaction is our top goal and we love seeing that you received five star service from David, he is a great employee! We appreciate your business and look forward to working with you in the future if the need arises.

Service Provided:
Garage Door Repair

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Gwinnett County

(770) 882-2524

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Cobb County

(770) 308-4411

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Alpharetta Area

(678) 436-5599

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DeKalb County

(404) 751-1634

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Atlanta Area

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Fayette County

(770) 882-2524

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Cherokee County

(678) 436-5599

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Forsyth County

(770) 308-4411

(770) 308-4411
Clayton County

(770) 282-2211

(770) 282-2211
Gainesville Area

(678) 707-8620

(678) 707-8620
Cartersville Area

(678) 436-5599

(678) 436-5599
Stockbridge / Griffin Area

(678) 707-8620

(678) 707-8620
Douglasville Area

(770) 882-2524

(770) 882-2524
Newnan Area

(770) 282-2211

(770) 282-2211
Athens Area

(706) 608-8899

(706) 608-8899
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