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about Precision Garage Door in:
Lithonia, GA
Precision Garage Door of Atlantahas received 154 reviews, averaging 4.91 Stars:
Lithonia, GA
Thank you for taking the time to share your feedback and we are sorry to see that you did not receive five star service. We have spoken to the technician about the call, reviewed the notes, the safety inspection and then our service manager spoke with you to discuss your experience. You had components of your garage that were failing and you declined the work for the discounted price that was quoted by the technician. We completely understand that maintaining your garage door can be expensive at times, but replacing problem components when it is suggested can help save you more money down the road. We would love to repair everyone's garage door at little to no cost, but that is not feasible in having a successful company. Customer satisfaction is our main goal and the service manager did speak with you about sending another technician out to re-evaluate your door needs and he was able to work something out with you, but you were not home at the time you selected for the appointment. If you still need us to return to your home, please don't hesitate to call and speak with the service manager again.
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Lithonia, GA
Andre Garcia was excellent and he explains everything me and I can say if that I excellently service. Thank you so much.
- Clara Warren
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Lithonia, GA
Anthony Watts was very professional. He was very accommodating and honest technician. He is very knowledgeable and was great at explaining what the issue I was having with my door. Thank you very much Anthony!
- Annette Brown - owner
Lithonia, GA
The Installer was very professional in and out at a great time just like he said
- Vassie Jenkins
Lithonia, GA
Great service! Ryan was very friendly, explained everything, and gave me the estimate before starting. He also gave helpful tips with the upkeep of my garage door. This is my second time using Precision. I would highly recommend them!!!
- Eugenia Thomas
Product:
Lithonia, GA
Fast, friendly and very professional. From the sales representative to the service technician that came out to do the installation. Precision Door is the company to choose for all your garage needs.
- Shawnzia Thomas
Product:
Lithonia, GA
I had my old broken wooden garage door replaced on 6-3-2021... Craig and Gwayne were the installers and were so very nice and patient with all of my questions. They worked quickly and professionally. As a matter of fact, from the estimate appointment with Winfield, to the scheduling of my installation date, to the installation of the garage door itself, the staff were friendly, answered all of my questions, and were very professional. I am very pleased with my experience.
- Tabitha
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Lithonia, GA
My technician Jeremy was very professional and quick to troubleshoot the issue. He was done in less than 30 min. I will definitely use Precision again.
- Francine Jackson
Product:
Lithonia, GA
Service rep was courteous and professional. He took time to explain in detail what the issues were with my garage doors. I am very happy with the results.
- Joel Morrhead
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Lithonia, GA
Great work and excellent customer staff
- Leonard Elder
Product:
Lithonia, GA
Great job!!
- Cesar Tejaza
Thank you, we are happy we could help with your garage door needs! Please call anytime you need us.
Product:
Lithonia, GA
Technician Josh that came out was very professional and informative about my situation. He performed the repair in a safe and timely manner.I would definitely refer Precision Doors to anyone needing garage door services.????
- Brian Snowden
Lithonia, GA
Andres arrived on time. He was very professional and explained everything to me. He answered all of my questions and concerns. He cleaned up after he was done. I will definitely recommend.
- Rosa
Lithonia, GA
Ryan was very professional and thorough. I appreciate his clarity on the work
- Gayle Mcpherson
Thank you so much for your business and five star review. We love seeing how happy you are with Ryan and his work. Please call if we can help again in the future.
Lithonia, GA
In and out, great help! Came the next morning after my request the night before.
- Jeremy Lark
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Lithonia, GA
Quick, the tech explained everything to me & walked thru the necessary steps that need to be taken in the near future
- Keo Broughton
Thanks for sharing your rating with us and the community. We are so grateful for your review and we are happy we could take care of your door needs so quickly. We are always here for you so please don't hesitate to call when needed.
Lithonia, GA
I have used Precision before so went with them again. My most recent tech was excellent.
- Lashima Bradley
Awesome to hear, thank you for your continued support and trust in our company! We appreciate you being our customer and are here anytime you need us.
Product:
Lithonia, GA
Dustin was very courteous and professional. Thank you!
- Teshara Felder
Thank you for your business and the five star review. We will be sure to share your kind words with Dustin and tell him to keep up the good work. Please call if we can assist you in the future.
Product:
Lithonia, GA
Very professional and helpful in demonstration of what is excluded with what I wanted.
- Eddie Mcmillan
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Product:
Lithonia, GA
The work is guaranteed. The integrity of the person writing up the repair, was so inviting. He displayed all covid-19 guidelines. I appreciate the excellent customer service.
- Gloria Rich
Thank you for sharing your experience and rating our service as five star! Customer satisfaction is our top goal and we love seeing how happy you are with the service provided by Dustin. We appreciate your business and please let us know if we can help in the future.
Product:
Lithonia, GA
The tech was very professional and had knowledge of what he was doing. Excellent service.
- Tyrone Lesane
We are so grateful for your 5-star review and your business. Thanks for sharing your rating with us and the community.
Lithonia, GA
Same day service and I had the garage door opener repaired.
- Yvette Hutchinson
Thank you for your business and the five star review. We are so glad we could help with the quick repair. Please call if we can assist you in the future.
Product:
Lithonia, GA
we were very happy with your repairs.
- Ernest and pamela Owens
Thank you, so glad we could help. We appreciate your business and look forward to working with you again.
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Lithonia, GA
Ryan was very professional and the service was super fast and reasonable!! Thank You Ryan????
- Sheila Darwin
Thank you so much for your business and the 5-star review! We will share this with Ryan and let him know to keep up the amazing work. Please call if we can assist you in the future.
Lithonia, GA
That was a great job thank you
- Sada Gueye
You're very welcome. Thank you for your business and the five star review!
Product:
Lithonia, GA
I'm completely satisfied with choosing Precision Door Service. They have excellent customer service, great quality products and the skillset to meet your garage door needs. I just had my door installed yesterday and I've already received compliments. I love my new garage door and would highly recommend their service.
- Cheritta Goodson
Thank you for taking the time to share this positive rating! We will make sure to share this with our team to let them know to keep up the amazing work. We hope you enjoy your new door for many years and if we can help in the future, please don't hesitate to call. Thank you so much for your business!
Product:
Lithonia, GA
Outstanding service!
- Eddie Wood
We are so happy to hear you received five star service. Please call if we can assist you in the future, thank you for your business!
Lithonia, GA
Your customer service ratings and associated customer remarks led me to contact you for a garage door replacement quote. I have subsequently signed a firm order and have been impressed with the level of responsiveness and my customer experience thus far in the process. Carlos, during the initial quoting phase, and Mike Ensign, who came to my home for the site inspection and official quotation, were very knowledgeable and professional. It is my hope and expectation the remaining steps leading to final installation of my door will be as smooth as the process thus far has been.
- Marvin Hightower
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and we appreciate your business. We hope you enjoy your new door and we look forward to working with you for many years to come!
Product:
Lithonia, GA
Great service very pleased !! I love my new garage doors they look great!!
- Betty Pittman
We are so pleased to hear this, thank you for sharing! We hope you enjoy your new doors for years to come.
Lithonia, GA
Very professional and effective,atencion to customers needs
- Ray Wilmot
Great to hear, thank you for sharing your feedback. We appreciate your business and the five star review!
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(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Do Not RECOMMEND! Was given a quote for 249.00 to replace x2 springs when scheduling the appointment. Tech came out and attempted to up-sell me to replace all garage door parts for 850.00. When I declined the additional services, the tech began to explain that the door will not function properly even though the spring was the only malfunction. After the Tech stated he was finished, the door was off centered, scrubbing the side railings and he wanted to claim it was the pullys on the garage that were causing it to be off centered. The techs customer service completely went sour when I declined the add on. I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. And if you must, stay away from Juan.... He will do a shit job if you do not purchase add-ons.
- Mike Graham