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about Precision Garage Door in:
Cobb County, GA
Precision Garage Door of Atlantahas received 1560 reviews, averaging 4.93 Stars:
Powder Springs, GA
Thank you for choosing Precision!
Marietta, GA
Kevin & Justin did a great job. I wish I had started using Precision years ago. Thanks ya'll.
- Jim Brink
Thank you! What a great compliment - we appreciate that you called Precision!
Marietta, GA
I called you because another garage door company was going to charge me just to come out and not put that fee towards service. I said all I needed repaired was my keypad because it stopped working. I did not have time to deal with it myself. Before the servicemen came he called to let me know he was on his way. Which was great. However he proceeded to ask me what the problem was meaning nothing had been relayed to him and correctly. After he arrived he tells me garage door openers tend to last 10 - 12 years. I felt immediately he was going to try to tell me I needed a new opener. I told him my opener was fine and all I needed was a new keypad for the outside. He starts telling me he cant control the range of how far I could open it from. I never said anything about “range.” No clue what that was about. I already had no trust after the “garage door only lasts 10 - 12 years.” He said he would install new keypad for $69 + $99 to program!!! I was shocked and felt treated like a “dumb blonde.” Seriously? You actually charge people $99 to program a $34 keypad?? And you sleep at night? I called you so I didn’t have to do it. I could have. Your remotes for cars were $60?? I bought 2 at Walmart this afternoon for $30 total and had my 15 year old son program them. I believe you do pay for convenience, of course. Sadly I felt like it was a swindling attempt. If you tell your servicemen to do that then shame on you. I paid $73 for a new keypad that took 10 minutes total (if that) to install and program. $34 on Amazon (free shipping) + $39 for you to come out. Ok. Sure, I’ll pay that. Never again, though. Next time I’ll make time to fix myself. Oh... he also asked if I tried to replace the battery. Like a computer tech asking if I turned my computer off and then back on. The service performed is not in the list provided on this site. So what I chose is incorrect.
- Ashli
Product:
Smyrna, GA
Let me first begin with I DON'T OFTEN WRITE OR DO MANY OF THESE UNLESS MOVED TO DO SO!! Second let me extend a thank you to Dustin, George & Paige for making this experience pleasant, issue free and the way business is to be conducted!! For you see, it was Dustin who came back out to recheck and confirm the quote with its correct measurements, equipment needed & necessary to complete the job right (the first time) and correct pricing thus beginning this painless process. Now I must say, this was a simple, all new, single stall, complete garage door system not a complex 3 car stable. Then, as was told, next day Paige called to schedule my timely install. Again due to simplicity I didn't have to wait long, but you understand my point. Lastly comes installation day. Again FLAWLESS. George is the MAN and represents two very important things. 1. DON'T judge a book by its cover!! As a fellow tall, longer bearded and intimidating looking guy, when one takes the time to both put judgement aside and actual pay attention you will see.. 2. he is very nice, a master of his craft, has a methodical process & system by which he works, is efficient and while he himself is quiet, his work speaks volumes and for itself! And his choice in music rocks too. So let me conclude with this. I've waited a week to write this review to have a better overall personal opinion thus far of the new system, its installation, how its held up to the weather as well as its overall performance. I can say as of the date of this post, I am still very pleased with Precision Garage Door, their products and their services. One can only hope this remains true & the relationship continues as such. Thank you Precision
- Jason Nilges
Thank you for your business, for taking time to share your review and for the 5 Stars! We sincerely hope you continue to enjoy your new door for many years to come.
Product:
Kennesaw, GA
Brandon was my technician. He was on time, courteous and helpful. He answered my questions and did a great job and fixed my garage doors to my satisfaction. I highly recommend this company and their staff. I called Precision three years ago and they did a great job so when I need repair I called them a second time. Thanks Precision.
- Janice Bearden
Thank you for choosing Precision again when you needed service for your garage doors. We appreciate your business and your recommendation.
Kennesaw, GA
Great company with amazing customer service. My garage door broke last night, called Precision and had an appointment for this morning. Brandon had the door up and running very quickly!
- Carrie Jenkins
Thank you!
Product:
Marietta, GA
I called at 2pm after my garage door malfunctioned. They were able to send a tech out the same afternoon. He quickly diagnosed the problem on my 12 year old opener, at which point I opted to replace it. An hour and a half later it was all finished. Because I used Precision a few years ago for new garage doors (pleased with that also), they upgraded my opener at no charge. I highly recommend this company.
- Angie Bizot
Thank you for continuing to choose Precision and for the recommendation! We appreciate both!
Product:
Mableton, GA
Great service. All questions answered. Will definitely use again and recommend to others.
- Eugenia Mozley
Thank you!
Austell, GA
My experience with Precision Door was wonderful. They were on time for the free estimate and the installation of my new garage door. My installer Fred was wonderful and very courteous. Cleaned up after install. I was very pleased. Would use them again.
- Monica Brock
Thank you for sharing your "Precision" experience-we appreciate your business and the fact that you would use us again! Enjoy your new garage door!
Product:
Marietta, GA
The serviceman did a great job under cold conditions. Everything was cleaned up well. He didn't try to enforce high dollar items, just what we needed. Operation is very quiet and smooth. (much better than before) Joshua Kesler was the service man
- John Wackerman
Thank you for the 5 Stars! Enjoy the new "quiet"!
Product:
Kennesaw, GA
Did good job. Showed up on time.
- Joann Bigelow
Thank you for the 5 Stars!
Acworth, GA
Recently replaced both garage doors. Precision did a great job. Excellent quality and professional installation. I highly recommend this company.
- Joe Bryan
Thank you! We appreciate your business and recommendation!
Product:
Marietta, GA
Very professional. unexpected diagnosis.
- Richard Martin
Thank you!
Acworth, GA
Jeremiah did a fantastic job repairing our garage door. He saw the problem and had it fixed within 30 minutes. Great customer and warranty service! You guys rock! Thanks so much.
- Edward Jones
Thank you!
Marietta, GA
The service was great. Dustin Ridge, the technician, was able to come earlier than the appointment. He found the problem and fixed it quickly. He is a nice, polite young man and I'm sure an asset to the company.
- Barbara Sanders
Yes, Dustin is an asset to our company. We believe we have a great team of professional technicians and garage door installers, as well as administrative, customer service and management personnel, but it is always nice to receive reviews to confirm that for us. We appreciate you choosing Precision and thank you for sharing your review!
Powder Springs, GA
Excellent and prompt service. Dustin was very professional and delivered awesome service. Will use Precision again and will definitely refer.
- Cheryl M.
Thank you for calling Precision and for the referral - we appreciate both!
Marietta, GA
Very cordial and pleasant. They explained what was wrong and told us what they proposed. We recommend them.
- Carol Bertner
Thank you for the "5 Stars" and the recommendation!
Product:
Acworth, GA
The technician Dustin arrived on time and did an excellent job, working late until the job was completed to my satisfaction. He did a great job cleaning up and stayed and answered any questions I had and explained all the operational details. I couldn't have been more pleased and would recommend Precision to anyone looking for their garage door needs.
- Don Ramm
Thank you very much for choosing Precision and for sharing your review.
Austell, GA
I was looking for a company to repair my garage door. I googled and found Precision Garage Door. They came out the next day and looked at the garage door and gave me and estimate. Alex came out n fixed the garage door. The staff at Precision was courteous, professional, and keep me informed. I'm glad I choose Precision to fix my door.
- Sandra Merriweather
Thank you for the review and for choosing Precision to care for your garage door needs. We appreciate your business!
Acworth, GA
We previously used Precision when our daughters garage door broke. They did an excellent job. When our door broke we automatically called Precision. Jeremy was very courteous and replaced the springs. He even called to see if we were available early. Great experience.
- Dean and maryann Coleman
Thank you for the review and for calling Precision again! We certainly appreciate your business.
Product:
Marietta, GA
Brandon arrived on time at our residence and was professional and friendly. He inspected our garage door's problem and explained what work needed to be done. He worked quickly and quietly and returned our garage door back to normal. We are very satisfied with his visit. Brandon is an excellent rep and tech for your company. 5 stars. We will pass on to friends and family your Super Service. Thx
- Edward and ingrid Warren
Thank you very much for choosing Precision and for sharing your experience!
Kennesaw, GA
Another awesome experience with Precision. Jeremiah was very knowledgeable & answered any questions we had prior to the repairs & installation of the new strut for our garage door. The job was also completed in a timely manner. We will definitely be recommending Precision to anyone we know that is in need of garage door repair in the future.
- Brian & gina Duvall
Thank you for your continued business and recommendation!
Marietta, GA
Great service. They came to repair door within four hours after call.
- Linda Morris
Thank you for choosing Precision!
Marietta, GA
Brandon was on time and did a great job. Thanks for your help.
- Brad Dunlap
Thank you! We appreciate your business!
Smyrna, GA
We had a problem with our garage door and Precision was able to send a person the next day. The technician immediately diagnosed the problem as a bad motor on the opener and said it was not possible to fix it. His quick judgment to come to that conclusion was disappointing to me since he took basically no time to arrive at that conclusion. Being in a rush and not having time to get a second estimate, I decided to have them install a new opener. I had a bit of sticker shock, as the price quoted seemed quite high to me (approximately twice what I could purchase a new one at Home Depot). I eventually decided to have them install the new opener. The installation went fine, taking about 90 minutes, and the door works well.
- David Chapin
We appreciate your business very much. Our technicians are experienced and trained to be able to be efficient with proper diagnostics so as to not waste time for the customer and the company. Our desire is that our customers believe there is value in having us make the service call, and be able to complete the repair - in most cases right then, which includes the installation of the parts. Again, we thank you for your business and sincerely hope you enjoy the new opener for your garage door.
Product:
Mableton, GA
I called Precision with a non-emergency issue and they were out the next day! Dustin was not only knowledgeable but extremely professional and courteous. I will use Precision and recommend it to all of my friends and colleagues because of my interaction with Dustin and Precision! Thank you again!
- Paul Longo
Thank you! Your business and recommendations are greatly appreciated!
Kennesaw, GA
Great service - had the parts on the truck. Dustin is great. He came on a Sunday.
- Roger Thomas
Thank you!
Product:
Smyrna, GA
The spring broke on my two car garage door. I looked at Trustdale.com and he recommended Precision. Brandon did a great job at explaining what needed to be fixed. He did a great job. Trustdale.com hasn't failed me yet.
- Tom Guess
Very good-thank you for your review!
Product:
Acworth, GA
Thanks for your wonderful prompt repair service
- Sally Shimell
You are very welcome - thank you for allowing us to be of service. We greatly appreciate it!
Kennesaw, GA
Service Tech Brandon Seligman arrived on time. Brandon was very savey and knowledgeable. Brandon replaced our broken garage door spring with new in short order. Overall experience was exceptional and I would not hesitate giving a five star rating.
- Jack Mccollom
Thank you for sharing your "Precision" experience! We appreciate your business.
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
We appreciate the fast and great service from Michael. He was pleasant and so helpful when asked questions. He showed us our options and did not put any pressure on us. We've kept your business card and sticker. We will call again when necessary.
- Paul Smith