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about Precision Garage Door in:
Gwinnett County, GA
Precision Garage Door of Atlantahas received 1902 reviews, averaging 4.93 Stars:
Snellville, GA
Thank you for sharing!
Product:
Duluth, GA
I needed to replace a pair of 20+ year old wooden garage doors. We called Precision Door and they sent out a technician the same day. Jason took the time to listen to what we (my wife) wanted and provided several options making the process very easy. We placed our order and received an installation date. Everything went as scheduled. On the day of installation Scott showed up right on time and ready to go. It was clear Scott had many years of experience installing doors and gave us confidence we chose the right company. We did. The doors work perfectly and really improve the look of the house. We had a great experience and would highly recommend.
- David M
Thank you so much for choosing Precision and for sharing your entire experience from start to finish. We greatly appreciate your business and that you took time to post a review for others to see. Thank you again!
Snellville, GA
Dustin was fabulous! He was knowledgeable and gave us all of our options so we could make the best choice. He went above and beyond, and was very personable and friendly. He is a real asset to your technician team. We will definitely speak highly of Precision!
- Annita Bugg
Thank you for the "5 Star" review!
Lilburn, GA
very pleased with Dan, and the service he provided. He did not try to push us, or try to convince us to replace the door. He assessed the situation and repaired the door in about an hour. Would recommend !!
- Kathy Dunnahoo
Thank you for choosing Precision! We appreciate your business and the recommendation!
Product:
Duluth, GA
5 Stars! Prompt and professional....excellent service!
- Nathan Smith
Thank you!
Product:
Lawrenceville, GA
This is our second time using Precision. When they came to service our garage door 4 months ago we were assured we didn't need to replace the opener, that it just needed repairs. Today it was repaired again. The technician commented negatively on the quality of work the previous technician performed and said we have to replace the opener, that it will break again.
- Nicole Beal
Duluth, GA
Five star rating. Salesman, office staff, technician were professional, courteous, prompt and provided quality workmanship and great customer service.
- Veronica Noa
Thank you very much! We appreciate your "5 Star" review and are grateful for your business.
Product:
Lawrenceville, GA
Great job done!!!!
- Vladimir Loparev
Thank you!
Snellville, GA
Prompt service
- James Anson
Thank you!
Duluth, GA
The 800 number to call was on the back of my manual on the Champion Garage Door that we bought in 2006. The 800 # gave me your service number. The technician that put a new garage door opener on for me was Sean. He was very professional, efficient and knowledgable. I feel he did an excellent job for me. Thank you all so much. I am much safer now. Annice Witt
- Annice Witt
Thank you Annice! We appreciate you choosing Precision for your garage door needs.
Product:
Duluth, GA
I was planning on getting 3 quotes to replace my garge door, motor, and all other accessories. After a few short communications from Precision and a little information I was able to gather from the salesman about how Precision operates, I knew this was the company I was going to choose to handle the project. Before I even had the price I had a really good feeling that this was the one, of many projects I have going on, that I could leave to the professionals and not have to oversee. The price ended up being less than I was expecting, although I only have word of mouth to go on, since I canceled the other two appointments for estimates. As a small business owner, I spend a lot of time studying how other businesses operate. I am always analyzing the pros and cons of the way people conduct business. I just want to let you guys know that, in my opinion, your company is a perfect model for how any service company should look. And it goes without saying, the final install could not have went better.
- Tom Gamble
Product:
Installers: Rick Dowdin - Install Manager
Lawrenceville, GA
Repair man David Sweeny very nice guy and fair guy his work is excellent I would refer him to anyone thanks again David
- Carlton Baldwin sr.
Thank you for sharing your Precision experience and for giving David "5 Stars"!
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Service Technicians: David Sweeney
Lawrenceville, GA
Dustin gave excellent customer service. He was knowledgeable and friendly. He worked quickly and truly did go above and beyond. I am customer for life!
- LaToya Smith
Thank you! We look forward to taking care of your garage door service needs for a very long time!
Service Provided:
Product:
Service Technicians: Dustin Bourchier
Buford, GA
worst company I had ever deal with they gave me a quote for my garage door spring .when the tech showed up for service he double the price.I'm so I had to so much for something I Could of fix. The serviceman spent 30 minutes and I HAD TO PAY $479.36 FOR THAT.I felt like I got rob
- Renelle Thermidor
Mrs and Mr Thermidor called our company to repair a spring which was broken in their garage. Our call center quoted them a specific price which was also the price quoted by our technician. Because of the age of the door and lack of preventative maintenance, there were also bearings that needed to be replaced and a tune up was suggested. All options were presented to Mrs and Mr Thermidor including the lesser charge to replace just the spring and bearings and tune up. Mrs Thermidor chose the lesser charge and authorized the work against her husband's wishes. We performed the work as she requested and Mr Thermidor filed a complaint 2 days later that the cost was more than he wanted to pay. In an effort to maintain our impeccable reputation and to please our customer, we offered a substantial refund which Mr Thermidor accepted. We always present our customer's with options depending on their needs and budget and would never complete any work without prior authorization. This was obviously a disagreement between a husband and wife that we were put in the middle of after the fact.
Lilburn, GA
Joe arrived on time and was very courteous. He fixed our problem with excellence and in record time. I highly recommend Precision Door Service.
- Dan Glaze
Thank you for the "5 Star" recommendation!
Product:
Suwanee, GA
ok, u ready for this??!!!! O U T S T A N D I N G job!!!!!!!!!! everything was EXACTLY as stated,,,,,couldn't have asked for better service all the way through,,,,we had four garage door companies come by and provide quotes. one of the companies, Nabors Garage Doors, was actually pathetic. they literally wanted 20 dollars for a "service call" after i told them we were considering other companies! sad. in the long run it came down to you guys and Atl Overhead,,,,,deal breaker was, quality and price of the door (we got the double) the garage door opener, we got the 3/4 hp for the price of the 1/2, and the veterans discount,,,,,Jason, sales rep., friendly, knowledgeable and laughed at my jokes,,,,,George, the installer, was fantastic!!!,, explained EVERYTHING about "how it all works",,,,we had a small issue that he immediately fixed about one of the panels.....monday your receptionist (can't remember her name, sorry, sweet lady, laughed at my jokes!) called and remedied the problem!!!!! the worlds a better place to live thanks to u folks.......MERRY CHRISTMAS AND HAPPY NEW YEAR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Fred and Emalie-----(knock knock...whose there, SPELL, spell who, W-H-O!!!!! gotcha!!!!!!! have a great week.......
- Fred & emalie Becker
FABULOUS REVIEW!!!!! We value an educated consumer-and who cannot use a little more humor in their days, right?!? Thank you for choosing Precision and for taking the time to share your experience. We sincerely appreciate your business. Merry Christmas and Happy New Year to you too!
Product:
Loganville, GA
I was looking for a good price and someone that could help me out in a timely matter. I made one call and that’s all I needed. He came the next afternoon at the time they said he would be there. I will call them again if I have anymore problems. Thanks, your tech was the best.
- Keith Mckinney
Thank you!
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Service Technicians: David Sweeney
Norcross, GA
This is our third time using Precision and we have been happy every time. They call ahead to let us know they are coming and they are always on time. We have had Sean each time and I really appreciate his time to make sure our vehicles are also connected properly and that each door is balanced and safe each time. Today we needed a new one and we have purchased one with the MyIQ. I move it already.
- Denise Spenello
Thank you so much for being a return customer to Precision. We value your business and appreciate the review!
Product:
Lilburn, GA
Great service, on time, friendly!!!
- Anna Partlow
Product:
Lawrenceville, GA
The technician assigned for my work was David Sweeney. Showed up on time. Pleasant person, customer oriented, very organized and helpful. Did an excellent job and I am happy. I sure will recommend him. I give him 5 star.
- James Samuel
Thank you!
Buford, GA
With a broken spring on a garage door installed in 1989 with a history of one spring previously repair and a minor repair to the electrical unit the decision would be to repair or replace. My son recommended PRECISION when he needed a repair and was 100% pleased with the company. Being a skeptic, I listened and called this company for a quote on a new door to follow up with a quote for repair. The salesman arrived on time and was pleasant and we talked about the options. He was professional and kind and knew his product. He not once tried to pressure my husband and I into a sale. When we were quoted the price of a new door and discussed the old door we decided to go with a new door. Common sense says that the door had given great service but this could be the beginning of repairs. The salesman wrote the quote and we went with the upgraded Carriage Style door. He seemed a little surprised we were so ready to decide and order and pay the deposit. I had read the reviews and with the confidence and professionalism of the sales rep we felt we could proceed with certainty this company would stand behind its product. The door was ordered and contact was made at the appropriate times to schedule installation and again when the product was ready for installation. The good review from us continues with the installer. The day he came, it was freezing cold that morning due to a sudden cold snap...We encountered a problem...Our garage was hollow blocks and not solid and would need 2x6's to frame around the opening to properly install the door. He promptly went and purchased the material and continued to install the door. He advised us there would be no additional charge for this extra material. The installer's demeanor was as kind and professional as the salesman and the ladies in the office who called to advise of the status of the product delivery. We desire to pay for the additional expense as this is just fair business as a customer to a good company. Should we know of a need for an installation or repair we will definitely recommend PRECISION. Our garage door is a beautiful asset our garage was missing. And they remove and carry away the old door. When the installer started cleaning the door I was taken aback but when he offered to paint the small area where the new trim did not cover...that was beyond the call of duty. Is there any reason not to give 5 stars to a company like this? We are pleased...very pleased!
- Anita Froelich
Thank you so much for sharing your Precision experience from start to finish for others to read! We certainly appreciate your business and your 5 Star recommendation! Enjoy your new garage door!
Dacula, GA
I chose Precision initially because they came up in my search results, and then because they were well-reviewed. David came out at a time that fit my schedule, was very friendly and professional, and replaced my torsion springs extremely quickly and efficiently. He even upgraded me to the high-cycle springs for no charge because he didn't have the low-cycle springs I wanted in his truck. Definitely recommend and would use Precision for any future garage-door repairs I might need.
- Chris Tosey
Thank you for choosing Precision based on reviews and for taking time to post one yourself. We appreciate your business and recommendation!
Product:
Service Technicians: David Sweeney
Norcross, GA
I teach a course for MBA students on how to run a service business. Excellent service quality is the key to success. Comparing Precision's service performance to all rating criteria, they are five star! From the sales professional who quoted the job to scheduler and the door installer, I always knew what to expect next and I was stunned by their professionalism and honesty. The two single doors were installed start to finish in only three hours including removal of the old door. Best of all we love the new doors both appearance and how they work. These were a great asset improvement to our property value!
- Gary Gerhold
Well, thank you very much for your review. We continuously strive to do the best we can for our customers and it is great to receive high marks from someone who teaches the very thing we do. Your business is greatly appreciated and we hope you enjoy your new garage doors for many years!
Product:
Lilburn, GA
Garage door repair service - Service Tech Jeremy arrived promptly, explained what needed to be done and provided a reasonable price. Problem is completely resolved at this time. Very professional, friendly and did not try to sell me something that I did not need. I highly recommend and would use Precision again if needed.
- Tom Gaffney
Thank you for sharing your "Precision' experience. We appreciate your business and the recommendation!
Product:
Duluth, GA
Great Service & Great Repair Well Pleased
- Steve Mcgraw
Thank you for the review. We're always happy to hear about a pleased customer.
Product:
Duluth, GA
I am very happy with my garage door and Precision's knowledgable and professional technicians know what they are doing. Friendly and very helpful! You won't be disappointed if you buy a door from them! I got an insulated door, and it really makes a difference. The door opener is very quiet, I noticed that right away. Awesome! Thank you!
- Debra Schreider
Thank you for sharing your Precision experience! The insulated door was a great decision on your part. Enjoy the "quiet" and thank you for your business.
Product:
Lilburn, GA
Salesman was knowledgeable & very businesslike. He represented His company & products well. The installer was prompt & obviously experienced. He disassembled the old door, installed the new door, tested everything, removed all old materials & cleaned both the job site & the newly installed door. Excellent install that works well & looks good!
- Tom Slade
Thank you for choosing Precision and for sharing your experience! Enjoy the new doors!
Product:
Lawrenceville, GA
Dustin did a great job. He was personable, punctual and explained everything he was going to accomplish.
- Randy Maneice
Very good-thank you for sharing your "Precision" experience. We certainly appreciate your business.
Service Provided:
Product:
Service Technicians: Dustin Bourchier
Dacula, GA
David fixed the problem and everything is working perfectly. Will use this service again if needed.
- Barbra Mckinney
Suwanee, GA
We are beyond pleased with the services of Precision Door. Jason Davis, who provided the estimate was very professional and helpful. When Tyler arrived to install garage doors, he was very pleasant and worked diligently. We were so impressed with his knowledge and how detailed he was with the installation. He politely answered all our concerns and questions. You can tell he enjoys what he does. He is a very hard worker too! He cleaned up his area as he worked and really knew his craft!5 Stars to Tyler!! Exceptional!
- Bonnie Hutchinson
Very good! Thank you for sharing your experience with two members of the talented team we have at Precision. We certainly appreciate your business and the "5 Stars"!
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
The technician arrived on time, was knowledgeable and resolved my issue. He was personable and efficient.
- Donna Slavin