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Chasen Pike

Chasen Pike
Technicians
Reviews: 87
Average: 4.97 stars
Drug Test: 2/11/2021
Chasen Pike has received 87 reviews, averaging 4.97 Stars:
1 2 3 4 5

Chasen Pike's Bio:

Hello my name is Chasen. I am recently married (6/10/17). I'm a born and raised Georgia boy who loves the Lord. I have been in the customer service industry since I was 15. A happy customer Is my number 1 goal. I enjoy working for Precision because of the way they conduct business. In a world where morals are almost non existent, this company strives to be good to everyone.

1 2 3 4 5
Date: 10/26/2020
Garage Door Repair
,
Review:

Response was very quick and regrettable on a Sunday! Cable broke and door came down oddly letting guide roller come out of track and hang door at an angle! Mr Pike arrived on time and immediately assessed the repair needed and proceeded with approved work! He was very professional and polite! In no time he had the door back in tracks and was replacing parts needed! I’m very pleased to hear a quiet door operating smoothly like new! Mr Pike represented your company very well! Thanks

- Jimmy Rogers

A Response from: Tim

Fantastic feedback, thank you for sharing it with us. We love seeing how happy you are with Chasen's work, he is a great employee and we agree, he does represent our company well. We really appreciate your kind words and your business. Please don't hesitate to call if we can help again.

Service Provided:

Garage Door Repair


Product:

Cables


Review:

Chase did the job very well, and was here in no time, a Great customer service person, thank you for a job well done!

- Beverly Bowers

Service Provided:

Garage Door Opener Repair


Product:

Cables


Review:

Chasen was on time, knowledgeable and efficient...a true professional!

- Curtis Carson

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Chasen did an outstanding job from the moment he arrived until the completion of the repairs. He explained all of the issues and didn’t overwhelm me with the final estimate. I would definitely recommend your company to family and friends!

- Sharon Williams

Service Provided:

Garage Door Repair


Review:

Great service will refer anyone in need

- Dwayne Ward

Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

I watch WSBTV, and you are advertised a lot. Plus, you are a "Trust Dale" business, and you are a BBB business. I felt your company was one I could trust as well as professional. Chasen, my technician, was so wonderful! He was professional, respectful, knowledgeable, and such a delightful young man. I felt confident with his work. You have a wonderful employee in Chasen!

- Cheryl Moody

A Response from: Tim

Thank you and we couldn't agree more about Chasen! All of our technicians are true professionals - they continually work on their skills and appreciate it when our customers take time to commend them.

Service Provided:

Garage Door Repair


Review:

I was very pleased to have your service tech.Chasen Pike sell and install a new garage door opener. Mr. Pike came with a professional attitude and his work ethic was amazing. I would not hesitate to use Precision for any future needs.

- Fred Kaufman

Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

Great service & job

- J. Johnson

A Response from: Tim

Thank you!

Service Provided:

Garage Door Opener Install


Product:

Springs


Review:

Great experience! Met these guys at the home show a week ago! A week later we are happily opening our garage doors quietly. The process was exceptional and we are pleased with the lift master product! Our technician was very educated about the product, safety and the technology behind the great system. He did not leave until we were comfortable working our door with our phone app! Thanks for such a great product, customer service and an exceptional warranty.

- ricky ayers

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Timely, efficient, and excellent service. Can’t ask for more. Extremely satisfied with the technician. Recommends.

- Julius K

Service Provided:

Garage Door Repair


Product:

Cables


Review:

The work on my garage door opener was completed to my satisfaction in a very professional manner. my rating is: 5

- Eli Jones

A Response from: Tim

Thank you for choosing Precision and we appreciate the 5 Stars!

Service Provided:

Garage Door Opener Repair


Review:

Technician Chasen Pike was extremely professional and courteous. Would highly recommend your service to everyone.

- Terry Coker

A Response from: Tim

Thank you for sharing your review! Your recommendation is appreciated!

Service Provided:

Garage Door Repair


Product:

Springs


Review:

Submitted an online inquiry Re: broken garage door spring on Sun Feb 3 (Super Bowl) expecting to hear back from them on Monday Feb 4th. To my great surprise the owner (Tim) called me back approximately 1 1/2- 2 hours later that same day, and set things up for the next day. Thank you Tim for your courtesy. In this day of little or NO customer service, it was refreshing to receive such great service! The service provided by Chasen was awesome. On time, very professional, knowledgeable, patient & showed genuine concern. He represented your company very well and I would ABSOLUTELY recommend PRECISION.

- Ro Welsh

A Response from: Tim

Thank you for choosing to call Precision - we appreciate your business and your recommendation!

Service Provided:

Broken Garage Door Spring Repair


Review:

Was completely blown away by the courtesy and professionalism displayed by technician Chasen Pike! He was very thorough in explaining the different options available to me in purchasing a door opener and explained each option in detail. It was very refreshing dealing with Chasen throughout the whole installation process! My wife and I couldn't be any happier with the results! Thank you all so much!!!

- Joe Grajko

A Response from: Tim

Thank you for choosing Precision to take care of your garage door service needs - we appreciate your business and we thank you for sharing your review!

Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

Chasen was very courteous and knowledgeable about what needed to be done. He was thorough and completed the door in a timely manner. I was impressed I could see what all the technicians look like ahead of time.

- Scott Eckert

A Response from: Tim

Thank you for your review - we understand many people appreciate the ability to see the technician's photo before their arrival.

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

The technician who came to my home friendly and professional. His work was top notch and he took pride in his craftsmanship. I will gladly recommend him to several of my friends who are homeowners. I was extremely impressed. He represented this company with class. Respectfully, D Jarrett

- Dwayne Jarrett

A Response from: Tim

Mr. Jarrett, Thank you for sharing your experience and for your recommendation! We appreciate it!

Service Provided:

Garage Door Repair


Product:

Springs


1 2 3 4 5
Date: 01/10/2019
Garage Door Repair
,
Review:

Your technician Chasen Pike was the epitome of patience and resolve when dealing with my garage door, which I'd made worse by attempting to fix it myself. Incredibly, your office admin was able to schedule him for an after-hours appointment, even after I called in the late afternoon today. Chasen was methodical and detail-oriented, and made numerous adjustments to the door after he'd fixed the primary problem. He also upgraded my door-track rollers in the process. Precision is the company who I'll call if ever we need garage door service in the future. Also, please give Chasen a raise; whatever you're paying him, I'd argue that it's not enough.

- Michael Shephard

A Response from: Tim

Thank you for the review and your high marks for Chasen! He is a great technician; thorough and professional. We certainly appreciate him being part of the "Precision" team.

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Chasen was our technician. He was courteous, kind, efficient, and professional. He patiently explained our problems and options. He quickly repaired the problem. We are completely satisfied and give him the highest rating. Five stars.

- Agnes Hubbard

A Response from: Tim

Thank you so much for the "5 Stars"!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

On 12-26-18 my garage door broke. On 12-27-18 at 6am I began searching on line for a garage door repair service and Precision was the first to pop up with good rating and qualified sponsors. There were no hassling sale pitch, just an appointment for service. The Service Technician, Chasen Pike came with a friendly smile and evaluated my repair. Gave me a clear understanding of my repair. the job was completed and explained in a professional and timely manner. I'm sold on Precision Overhead Garage Door Service. 2018

- Gloria Bell

A Response from: Tim

Thank you for choosing Precision - we appreciate your business and your review!

Service Provided:

Garage Door Repair


Review:

Technician arrived well within time they indicated he'd arrive. Excellent customer service. Technician very knowledgeable. Very pleased with my repairs

- Stephan Scott

A Response from: Tim

Thank you for choosing Precision!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Very satisfied customer!! I will be recommending to family and friends, price was fair and there were payment options. The young man that came out to do the repairs was very nice and informed me of discounts that were available.

- Kerry Gibson

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Chasen, is the technician that provided my estimate and completed the replacement of my garage door. He arrived in time, completed the work in time and also provide the best customer service I have received in a long time. I wish we had more people like Chasen in other industries, he is an example of providing excellent customer service. Thank you Chasen

- Adolfo Gutierrez

A Response from: Tim

Thank you for choosing Precision and for your review! Chasen takes pride in his work and all of us at Precision enjoy hearing from customers, such as yourself, that his efforts are appreciated.

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Chase Pike was timely and very professional. Answered all my questions and showed me where the original spring failed. I would use Precision and would recommend to others.

- Joel in Vinings

A Response from: Tim

Thank you! We appreciate your review and the recommendation!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

The tech that came out was very good to explain what he was going to do and did it in a timely manner. We where well pleased with the service. Will call again if we need anything else done.

- Andy Schmidt

A Response from: Tim

Thanks for choosing Precision!

Service Provided:

Broken Garage Door Spring Repair


Review:

Needed to have my garage door repaired, because it popped of track/rails due to me not unlocking latch. My technician was Chasen and my appointment was between 4-8p. He called and said he was running late, no problem. He was very professional and explained everything clearly. He noticed I was a retired veteran and thanked me for my service. Once finished he showed me what was done and explained what should be done to help keep it operating. Thanks!

- Charles Anderson

Service Provided:

Garage Door Repair


Review:

Chasen, my tech, was great. A fair and honest appraisal to what was critical, ok, and what could wait, if I wished, for my repair. Forthright and efficient, I really appreciate he was able to complete the repair the same day. Well done Precision, that you equip your people with what they need to accomplish that. Will recommend to anyone I know who needs garage door service.

- Jeff Allen

A Response from: Tim

Thank you for such an awesome review. We strive to do same day service and see that it pays off! Have a wonderful Holiday Season!

Service Provided:

Garage Door Repair


Product:

Springs


Review:

My wife called Precision on yesterday to make an appointment for garage door repairs. Mr. Chasen Pike came today and did an outstanding job on replacing a new motor, remote wall button, etc. He found things that we were not aware of that needed replacing. He was very knowledgeable in explaining everything we needed to know. We rate him 5 stars in meeting our expectations. We have used Precision in the past and will continue to use your company in the future.

- Luke Johnson

A Response from: Tim

Thank you for continuing to entrust your garage door needs to Precision. We greatly appreciate your business and thank you for taking time to post a "5 Star" review.

Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

Chasen Pike was great to during the work I needed. He was through in explaining the issues and he identified them to me. He also educated me on garage doors and what the parts on them do that needed replacing. He also explained why the issue happened. Once I told him the age of the garage, he looked for other things and told me the lifespan of those parts. He gave me three options with estimate to choose from for the repair. I chose option 3 an he replaced the motor, rollers, cables and safety sensors. Two remote controls with batteries come with the plan. Once I decided he completed the work and demonstrated everything to me and allow me to test everything in real life situations. I am very satisfied with Chasen's kindness and professionalism. I will request Chasen as my technician if I need additional work on my garage. I give Chasen a 5. Phae Snow

- Phae Snow

A Response from: Tim

Phae, Thank you for your review and for choosing Precision to service your garage door needs. We hope you don't need us again for quite some time, but if you do, we will be there for you. Again, "Thank you!"

Service Provided:

Garage Door Opener Install


Product:

Opener


Review:

Had my garage door serviced today by Precision. Technicians were professional and courteous. They showed me what the problem was and made recommendations which I agreed to because I felt it would save me money in the long-run. They replaced the motor and installed keypads. There was no high pressure to purchase anything. Although I felt the cost was little high I had the work done and received a guarantee on the work and parts. I would absolutely recommend this company for service to friends and family.

- Davetta Whatley

A Response from: Tim

Thank you for sharing your "Precision" experience - we certainly appreciate your business.

Service Provided:

Garage Door Opener Install


Review:

The service that Chasen provided was Excellent! He was professional,knowledgeable,and kind. He explained in detail what was wrong with our garbage and answered all our questions.

- Sharon Johnson

A Response from: Tim

Thank you!

Service Provided:

Garage Door Repair


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