WITH 10,677 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
David Sweeney's Bio:
My name is David Sweeney. I am committed to looking over the full garage door to make sure there is not anything I've missed so I can do the job right the first time. In my spare time I enjoy music and spending time at home.
Lawrenceville, GA
Thank you for sharing your Precision experience and for giving David "5 Stars"!
Product:
Buford, GA
worst company I had ever deal with they gave me a quote for my garage door spring .when the tech showed up for service he double the price.I'm so I had to so much for something I Could of fix. The serviceman spent 30 minutes and I HAD TO PAY $479.36 FOR THAT.I felt like I got rob
- Renelle Thermidor
Mrs and Mr Thermidor called our company to repair a spring which was broken in their garage. Our call center quoted them a specific price which was also the price quoted by our technician. Because of the age of the door and lack of preventative maintenance, there were also bearings that needed to be replaced and a tune up was suggested. All options were presented to Mrs and Mr Thermidor including the lesser charge to replace just the spring and bearings and tune up. Mrs Thermidor chose the lesser charge and authorized the work against her husband's wishes. We performed the work as she requested and Mr Thermidor filed a complaint 2 days later that the cost was more than he wanted to pay. In an effort to maintain our impeccable reputation and to please our customer, we offered a substantial refund which Mr Thermidor accepted. We always present our customer's with options depending on their needs and budget and would never complete any work without prior authorization. This was obviously a disagreement between a husband and wife that we were put in the middle of after the fact.
Canton, GA
Great customer service. David did an outstanding job explaining all the issues and provided an estimate before starting the repair. David replaced the broken spring and replaced both springs with High Cycle products. Our door was 7 years old and needed a complete make over. We now have a new door system with a 7 year warranty. Really Pleased.
- Gary Grant
Very good! Thank you for choosing Precision and for your review!
Product:
Loganville, GA
I was looking for a good price and someone that could help me out in a timely matter. I made one call and that’s all I needed. He came the next afternoon at the time they said he would be there. I will call them again if I have anymore problems. Thanks, your tech was the best.
- Keith Mckinney
Thank you!
Product:
Lawrenceville, GA
The technician assigned for my work was David Sweeney. Showed up on time. Pleasant person, customer oriented, very organized and helpful. Did an excellent job and I am happy. I sure will recommend him. I give him 5 star.
- James Samuel
Thank you!
Dacula, GA
I chose Precision initially because they came up in my search results, and then because they were well-reviewed. David came out at a time that fit my schedule, was very friendly and professional, and replaced my torsion springs extremely quickly and efficiently. He even upgraded me to the high-cycle springs for no charge because he didn't have the low-cycle springs I wanted in his truck. Definitely recommend and would use Precision for any future garage-door repairs I might need.
- Chris Tosey
Thank you for choosing Precision based on reviews and for taking time to post one yourself. We appreciate your business and recommendation!
Product:
Cumming, GA
Technician was very courteous and performed the work much quicker than I expected!
- Jill Easton
Awesome! We are please that we could help you out! Have a wonderful holiday season!
Product:
Alpharetta, GA
Remote access via my and my wife's cell phones was not working due to a new router. Service took about 1 and 1/2 hrs to complete. The person doing the work was very patient and had to try several different approaches and ultimately had to install a new device to complete the process. My only issue was with the cost! Over $200 just because we installed a new router. Additionally, my concern is will this happen again should we change routers in the future? Again, the service person tried several approaches and stuck with it until it was working.
- Ron Hutchison
Thank you for your review. We're glad his persistence paid off. In the future. In the future, if you need to purchase a new router, what he installed will not need to be replaced. Please call us if this is not the case, we will be happy to look into the issue.
Cumming, GA
Your company is dishonest and rip people off. Especially the elderly. I was quoted over $900 to repair my garage door for things that I didn’t need. I decided get a second quote. The garage door was fixed and I paid only $89.00 with another honest company. I would not recommend Precision to any of my family and friends.
- Maribel Martinez
We're sorry you feel that you were misquoted. I went back over your estimate and for what the technician was going to do, we feel the price of the rebuild and motor is compatible with other companies such as ours. I hope we can earn your business in the near future. Have a wonderful, blessed day.
Alpharetta, GA
5 Stars. Your service technician David was prompt, listened to my needs, gave me 3 options and performed the repair I chose at that time. David did not high pressure sell me on upgrades because I am selling my house. He understood my needs and provided me with options to meet my needs. I would highly recommend Precision and David. He is an excellent representative for your company.
- Tom Rusco
Thank you so much! We appreciate your business and the review!
Product:
Gainesville, GA
Great response time. Great service .Professional work ethic. In out in no time. Would use them again. 5 stars Great technician with a good attitude.
- Sam Mays
Thank you for the 5 Stars!
Dacula, GA
David fixed the problem and everything is working perfectly. Will use this service again if needed.
- Barbra Mckinney
Hoschton, GA
A friend of mine highly recommended Precision and we were not disappointed. We were given several options on how our garage door repair would be done and the work for the option we chose was done quickly and expertly.
- Robert Werth
Thank you for choosing Precision and please thank your friend for us as well!
Product:
Lawrenceville, GA
5* thank you!
- Thad Roenitz
Thank you for the 5 Stars!
Product:
Dacula, GA
Very happy with the quality of service and timely manner in which it was performed.
- Rita Gross
Thank you!
Stone Mountain, GA
Very good service will recommend to any one thank u Marion Payne.
- Marion Payne
Marion, Thank you for choosing Precision and for sharing your review!
Product:
Lawrenceville, GA
Thank you David for educating me and providing the best options to decide from. You’re a very skilled technician and an extremely pleasant young man and I appreciate the work you performed for me this morning. You’re a great asset to your employer!
- Sandra Robinson
David is most certainly a great asset to the company. Fortunately, we have a wonderful staff of professional technicians who continually improve skills in their field of work. Thank you so much for sharing your experience with Precision!
Product:
Cumming, GA
Awesome job
- Uppen Thava
Thank you for sharing!
Flowery Branch, GA
Prompt and very courteous...........thanked me 3 times during his 3 hour visit. Explained new operator/programmed/answered questions. His name was David and I would recommend him without reservations to anyone for your company. Joe Powell
- James (Joe) Powell
Thank you, Joe! We appreciate your business and your recommendation!
Product:
Lawrenceville, GA
I had a very horrible experience from Precision. The technician was nice and professional and attempted to help me but when he called in to his office they were not very customer service friendly at all. I purchased a brand new garage door with all the accessories from your company on March 2014 and the spring has already broken. The tech said it will cost me $358, I told him my budget was $150 and that was when he called the office and they said said, no. First of all I did my research and found out that many roll up garage doors in residential use go 30 years or more on original springs. When we bought the house in 2013 it was the original garage door and springs and the house was over 10 years old.If we new this was going to happen, we would have left it without changing the whole garage door and spring. The reason we changed was because the door was old and dirty but the spring was still good. So we bought brand new garage door, opener, springs and everything you need for a whole and now here we are , four years into the install and the spring is broken already. Back in 2014 , two weeks after the install, there was a problem with the wiring so, they had to come out to fix that. I did another research and found out that most garage door companies use just the standard spring on new garage doors, that gives you between 10,000 to 15,000 cycle springs. So to determine my springs cycle life, our garage door is used four times (4 cycles) per day multiplied by 365 equals 1460. Annual average is 1460 divided by 10,000 equals 6.84 years (10,000 cycle springs)Or 1460 divided by 15,000 equals 10.26 years (15,000 cycle springs). So either way our spring was defective since if our spring is a 10,000 cycle we should have gotten at least 7 years or 10 years for 15,000 cycle and we are just in the fourth year. I was even content in paying $150 to replace the defective springs but after my research ,I don't think we should pay anything at all and they should be replaced at no cost to us, since they did not live up to its intended life span. After the tech, left I called the office and spoke to the receptionist and explained our matter and I was told there was no managers available to speak with me till tomorrow. How funny that is, since four years ago when you were ready to take our money, the sales rep was able to get a manger on the phone after 5:00 pm when it came to sales, but all of a sudden, no manager was available today to do the right thing and take care of this situation. Oh by the way I still had to pay $59.99 for the service fee, and nothing was done, so again you take our money and we are still left with a non -operable garage door. I am only giving a one star because the tech (Chris White) was a true professional and gentleman. If it wasn't for him I will not be giving any stars based on the overall treatment of our issue and experience we had today. I truly hope the owner does read this and decides to do something to help solve this problem. Chris White will be able to attest to everything that I am saying.
- Joseph Clottey
I called the office today to get my issue resolved and I was told a manager was going to call me back today and he did. The manager's name is Sean or Shawn, he listened to my problem and immediately without hesitation agree to my $150 budget I had to fix the broken garage. Within 45 minutes another technician by the name of David Sweeney was at our house and came in changed our broken springs with brand new one. he told us these springs were 20,000 cycle springs it looks like our old springs were 5000 cycle springs. I want to say after speaking with the service manager, Sean or Shawn things got better and I am grateful that precision has someone like him on board. If you have any issues, he is your go to guy to solve any issues. The tech, David Sweeney today was also very nice, courteous and professional. I would say that today's experience and services earns Precision doors 4 out of 5 stars.
A Response from: TimThank you for sharing your entire experience-it is always our intention to leave customers feeling good for having done business with Precision. While a negative experience doesn't happen very often, we always make it a priority that any issues customers have be addressed quickly and appropriately. Thank you again!
Hoschton, GA
Thoroughly satisfied with service from initial call to arrival time and repair. Thank you.
- James Black
Thank you!
Lawrenceville, GA
Excellent technician. Work done was excellent. I am so glad I chose Precision Door Service
- Donald Dawson
Great! Thank you for sharing!
Product:
Lawrenceville, GA
Purchased new doors from Precision in December 2015. This was a service call. Our technician David was prompt, courteous, and professional. We are just as pleased with the service call as we were with the install. Great people make a great company. Glenn Klein
- Rhonda Klein
Thank you for your business, Glenn! We certainly appreciate you letting others know what your experience with Precision has been like.
Bethlehem, GA
David called and gave me a 30 minute arrival time. He was very knowledgeable on the type door system I had. He was very courteous. He fixed the broken spring and lubricated the door. I would recommend this company to anyone needing garage repair or new garage door installation. I really liked the idea of weekend appointments.
- Bill Etheridge
Thank you for choosing Precision and for the recommendation!
Product:
Suwanee, GA
Reliable, punctual, professional, reasonable. Came out on Memorial Day! Broken spring replaced in about an hour. Second time calling on Precision. Highly recommend!
- John Kim
Thank you for choosing Precision and for recommending us to others!
Product:
Cumming, GA
Outstanding Service, quality time, came early.
- John Vanderhoof
Thank you for sharing!
Cumming, GA
We are return customers. Extreme superior service. We met David this morning, so professional and considerate, polite and helpful. One thing in our lives we don't have to worry about anymore, the garage doors - because we use Precision. Wish all businesses were run like this one.
- Marina Payton
Thank you for trusting us with your Garage Door needs - we value you as a customer and appreciate you sharing your review!
Product:
Stone Mountain, GA
David is an awesome technician! Once I told him/showed him what my opener was doing or wasn’t doing, he did his assessment and diagnostic test my garage door opener was back working in no time flat. Thank David for you very professional service!
- Sara Alexander
Thank you!
Lawrenceville, GA
Tech arrived promptly. Gave me options. Completed the work in a timely manner . I was satisfied with the job that was done, and the price.
- Joe Deslattes
We are happy to hear you are a satisfied customer - we value your business!
Lawrenceville, GA
David does an excellent job. Come on time & really helpful. I will refer this company for everyone when they need these services.
- William Nguyen
Thank you for choosing and recommending Precision!
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Repair man David Sweeny very nice guy and fair guy his work is excellent I would refer him to anyone thanks again David
- Carlton Baldwin sr.