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David Sweeney's Bio:
My name is David Sweeney. I am committed to looking over the full garage door to make sure there is not anything I've missed so I can do the job right the first time. In my spare time I enjoy music and spending time at home.
Flowery Branch, GA
Thank you, Joe! We appreciate your business and your recommendation!
Product:
Lawrenceville, GA
I had a very horrible experience from Precision. The technician was nice and professional and attempted to help me but when he called in to his office they were not very customer service friendly at all. I purchased a brand new garage door with all the accessories from your company on March 2014 and the spring has already broken. The tech said it will cost me $358, I told him my budget was $150 and that was when he called the office and they said said, no. First of all I did my research and found out that many roll up garage doors in residential use go 30 years or more on original springs. When we bought the house in 2013 it was the original garage door and springs and the house was over 10 years old.If we new this was going to happen, we would have left it without changing the whole garage door and spring. The reason we changed was because the door was old and dirty but the spring was still good. So we bought brand new garage door, opener, springs and everything you need for a whole and now here we are , four years into the install and the spring is broken already. Back in 2014 , two weeks after the install, there was a problem with the wiring so, they had to come out to fix that. I did another research and found out that most garage door companies use just the standard spring on new garage doors, that gives you between 10,000 to 15,000 cycle springs. So to determine my springs cycle life, our garage door is used four times (4 cycles) per day multiplied by 365 equals 1460. Annual average is 1460 divided by 10,000 equals 6.84 years (10,000 cycle springs)Or 1460 divided by 15,000 equals 10.26 years (15,000 cycle springs). So either way our spring was defective since if our spring is a 10,000 cycle we should have gotten at least 7 years or 10 years for 15,000 cycle and we are just in the fourth year. I was even content in paying $150 to replace the defective springs but after my research ,I don't think we should pay anything at all and they should be replaced at no cost to us, since they did not live up to its intended life span. After the tech, left I called the office and spoke to the receptionist and explained our matter and I was told there was no managers available to speak with me till tomorrow. How funny that is, since four years ago when you were ready to take our money, the sales rep was able to get a manger on the phone after 5:00 pm when it came to sales, but all of a sudden, no manager was available today to do the right thing and take care of this situation. Oh by the way I still had to pay $59.99 for the service fee, and nothing was done, so again you take our money and we are still left with a non -operable garage door. I am only giving a one star because the tech (Chris White) was a true professional and gentleman. If it wasn't for him I will not be giving any stars based on the overall treatment of our issue and experience we had today. I truly hope the owner does read this and decides to do something to help solve this problem. Chris White will be able to attest to everything that I am saying.
- Joseph Clottey
I called the office today to get my issue resolved and I was told a manager was going to call me back today and he did. The manager's name is Sean or Shawn, he listened to my problem and immediately without hesitation agree to my $150 budget I had to fix the broken garage. Within 45 minutes another technician by the name of David Sweeney was at our house and came in changed our broken springs with brand new one. he told us these springs were 20,000 cycle springs it looks like our old springs were 5000 cycle springs. I want to say after speaking with the service manager, Sean or Shawn things got better and I am grateful that precision has someone like him on board. If you have any issues, he is your go to guy to solve any issues. The tech, David Sweeney today was also very nice, courteous and professional. I would say that today's experience and services earns Precision doors 4 out of 5 stars.
A Response from: TimThank you for sharing your entire experience-it is always our intention to leave customers feeling good for having done business with Precision. While a negative experience doesn't happen very often, we always make it a priority that any issues customers have be addressed quickly and appropriately. Thank you again!
Hoschton, GA
Thoroughly satisfied with service from initial call to arrival time and repair. Thank you.
- James Black
Thank you!
Lawrenceville, GA
Excellent technician. Work done was excellent. I am so glad I chose Precision Door Service
- Donald Dawson
Great! Thank you for sharing!
Product:
Lawrenceville, GA
Purchased new doors from Precision in December 2015. This was a service call. Our technician David was prompt, courteous, and professional. We are just as pleased with the service call as we were with the install. Great people make a great company. Glenn Klein
- Rhonda Klein
Thank you for your business, Glenn! We certainly appreciate you letting others know what your experience with Precision has been like.
Bethlehem, GA
David called and gave me a 30 minute arrival time. He was very knowledgeable on the type door system I had. He was very courteous. He fixed the broken spring and lubricated the door. I would recommend this company to anyone needing garage repair or new garage door installation. I really liked the idea of weekend appointments.
- Bill Etheridge
Thank you for choosing Precision and for the recommendation!
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Suwanee, GA
Reliable, punctual, professional, reasonable. Came out on Memorial Day! Broken spring replaced in about an hour. Second time calling on Precision. Highly recommend!
- John Kim
Thank you for choosing Precision and for recommending us to others!
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Cumming, GA
Outstanding Service, quality time, came early.
- John Vanderhoof
Thank you for sharing!
Cumming, GA
We are return customers. Extreme superior service. We met David this morning, so professional and considerate, polite and helpful. One thing in our lives we don't have to worry about anymore, the garage doors - because we use Precision. Wish all businesses were run like this one.
- Marina Payton
Thank you for trusting us with your Garage Door needs - we value you as a customer and appreciate you sharing your review!
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Stone Mountain, GA
David is an awesome technician! Once I told him/showed him what my opener was doing or wasn’t doing, he did his assessment and diagnostic test my garage door opener was back working in no time flat. Thank David for you very professional service!
- Sara Alexander
Thank you!
Lawrenceville, GA
Tech arrived promptly. Gave me options. Completed the work in a timely manner . I was satisfied with the job that was done, and the price.
- Joe Deslattes
We are happy to hear you are a satisfied customer - we value your business!
Lawrenceville, GA
David does an excellent job. Come on time & really helpful. I will refer this company for everyone when they need these services.
- William Nguyen
Thank you for choosing and recommending Precision!
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Loganville, GA
Dave was super! Polite, knowledgeable, and explained everything about the repairs he had to make.
- Michael Gipp
Dacula, GA
I was very satisfied with the work on my garage doors. I would give them a Five Star Rating. I would highly recommend them and would use them for any garage door work in the future.
- David Bish
Thank you so much, David!
Alpharetta, GA
Was able to get here quickly after we called about a broken garage door spring. David explained what work needed to be done and the replacement was done quickly. Thanks!
- Cal Dedrick
Product:
David was quick and he did the job right.
- Arnold Gauntlett
Thank you for sharing and for choosing Precision!
Gainesville, GA
I am very grateful for the quick and thoroughly professional service call. My garage door spring snapped yesterday evening. I popped the safety release but the door went out of alignment. I called for help first thing in the morning and David S. arrived in a couple of hours. Replaced springs, bearing plates and the center bearing and was on his way before noon. Excellent work, fast service, reasonable price!
- Mike O'Byrne
Very Good! Thanks for the review-we appreciate your business and you taking time to post a review about your "Precision" experience!
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Snellville, GA
David was great fixed my problem Gave me an estimate to fix the problem permanently Explained everything Was polite thorough
- Judith Hall
Thank you for your business!
Buford, GA
David arrived on time to repair my garage doors that another company failed to fix. He inspected the problem, found the solution and provided a quote for the repair. I paid the deposit for the work to be done thinking the repair would happen in a few weeks. I was pleasantly surprised when David called a few hours later saying that he had the parts and could complete the project the SAME DAY!!! He arrived at my home and repaired the doors. He double checked all parts of the doors to ensure everything was working properly. He went above and beyond he job he quoted me for. I was very impressed with his professionalism and attention to details. I am thrilled to have fully repaired garage doors!!! I also love the technology that Precsion utilizes. Sending pictures of the technicians prior to the job and simple iPad invoicing makes this a company that I will definitely refer to friends and use again if needed. Thanks Precsion!!!
- David Pomerantz
David, we thank you for choosing Precision-your business is valued and we certainly appreciate you referrals!
Atlanta, GA
Called and they were here within 3 hours. Very satisfied with service.
- Ron Silvers
Thank you for choosing Precision - we value your business!
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Jefferson, GA
I had two garage doors and one opener put on new house. They were installed in 2015. The j arm pulled the bracket off the door. The original installer didn't put the right arc j arm on. They sent someone out the next day to fix and put the right hardware on and to reprogram the opener.
- Mary Hopkins
Thank you for sharing your review!
Atlanta, GA
The technician was on time, knowledgeable and able to diagnosis the issues with my older garage doors easily. He worked diligently to complete the job and the doors work better than they have in years.
- Mary Ellen Brigham
That's great - We appreciate you choosing Precision Garage Door!
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Cumming, GA
David showed up on time was very nice. Knowledgeable and explained all available options .once I have him the ok the work was done quickly and efficiently .
- Christian Smith
Glad to hear you were pleased with the technician and his service - Thank you!
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Dacula, GA
Our tech was David. He called me regarding our appointment and kept in contact with me from his prior appointment to make sure I was in the loop on his arrival time. David was knowledgeable, courteous and friendly. My son and I were very satisfied with his work. Our garage door is working again. Thank you Precision and David! I would recommend your company if asked by a friend or neighbor.
- Donna Grala
Thank you for taking time to share your experience and for you recommendation! We appreciate your business!
Buford, GA
David was very very thorough and sensitive to my financial situation. I’m on disability and very ill and my husband left me because I’m ill with no financial support. I will be calling Precsion in the future when I save the money to complete fixing the garage door
- Amy Ramirez
Buford, GA
Thank u precion garage door. David Sweeney was on time courteous knowledgeable and explained my options. Thank you David for your expertise.
- Bunny Gauntlt
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Flowery Branch, GA
David did an excellent job repairing my broken garage door for a very reasonable price. Highly recommend precision for garage door needs.
- Thomas Stephens
Buford, GA
I was very satisfied with the service and the price. Another company had told me I had to replace my door, it was irreparable. I was so glad that David could fix it and for a fair price. I would highly recommend Precision to my neighbors and friends.
- Jill Lovern
Jill, we are glad you found us and that your garage door was fixed to your satisfaction. Thank you for sharing your experience!
Product:
Decatur, GA
Dave was very prompt and was courteous, worked quickly but diligently to get to the problem.
- Cleasie Hickson
Hoschton, GA
Professional installation and orientation on our new top of the line model opener. Thank you!
- Hank & karen Spinnler
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Prompt and very courteous...........thanked me 3 times during his 3 hour visit. Explained new operator/programmed/answered questions. His name was David and I would recommend him without reservations to anyone for your company. Joe Powell
- James (Joe) Powell