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Dustin Bourchier

Employee Avatar
Service Technicians
Reviews: 185
Average: 4.73 stars
Drug Test: 2/8/2022
Dustin Bourchier has received 185 reviews, averaging 4.73 Stars:
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Dustin Bourchier's Bio:

My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.

Review:

Very efficient and timely

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A Response from: Shirin Kanji

Thank you Margaret! Our guys are always learning new things and that helps them to work quickly and efficiently. We appreciate the review!

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

My garage door opener had lived a long life and it finally wound down after many years. Dustin came to the house and was so professional and knowledgeable and immediately recognized the issue and went over my options. I got a new system installed and he showed me all of the capabilities after he finished. Great experience and great company!

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Dustin Bourchier
Review:

Just spoke to my neighbor as he replaced both tension bars for less than the one I just replaced. Went over and it was basically the exact same thing. In other words I should had waited and research it better instead of jumping in. Thank you you got me.

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A Response from: Shirin Kanji

Thank you for sharing your experience. We had our service manager reach out to you and he said you were happy with the work that was done! Please let us know if there is anything else you need! We appreciate you!

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Dustin Bourchier
Review:

Our tech was professional and on time. He called 15 minutes out and tried to troubleshoot before arriving. After arriving he thought he found the problem but had to go to plan b. He was very thorough and knowledgeable. Would highly recommend.

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A Response from: Shirin Kanji

Thank you Steve! Our technicians are very good at troubleshooting and thinking on their feet. We are so glad that Dustin was able to fix your issue for you! Give us a call if you ever need garage door services!

Employee Avatar Service Provided:
Garage Door Opener Install

Service Technicians: Dustin Bourchier
Review:

It turns out there was no issue with the garage door. Tech was professional and took a thorough look at it to make sure all was OK.

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A Response from: Shirin Kanji

It never hurts to get that second opinion and have one of our service techs take a look. We are happy that everything turned out ok, if you need us in the future, you know who to call! Thank you for trusting us to handle your garage door needs.

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Dustin did a great job! He was very professional and patient. He explained in detail what caused the problem and what he had to do to fix it. He completed the job quickly. I will definitely recommend Precision to people.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Dear fellow reviewers and Precision Doors customers, I am writing today to share my exceptional experience with Dustin, one of the outstanding employees at Precision Doors. From start to finish, Dustin's professionalism, expertise, and overall customer service truly stood out. First and foremost, Dustin's knowledge in his field is second to none. He not only effortlessly diagnosed the issue with my garage door but also took the time to explain it to me in a way that was understandable and reassuring. His attention to detail and problem-solving abilities left me confident that I was in capable hands. Furthermore, Dustin's communication skills were top-notch. Not only did he promptly answer all my questions and concerns, but he also kept me informed throughout the entire repair process. His transparency and accessibility were greatly appreciated, as it made dealing with the issue stress-free. I must also commend Dustin for his exceptional workmanship. He efficiently and skillfully repaired my garage door, ensuring that it was functioning flawlessly once again. It was evident that he took great pride in his craft, as he went above and beyond to exceed my expectations. Lastly, I cannot overlook Dustin's friendly and personable demeanor. He approached the entire service call with a smile on his face, making the whole experience much more enjoyable. His positive attitude and genuine desire to help truly set him apart from other service professionals. In conclusion, I would like to express my utmost gratitude and satisfaction with Dustin's exceptional service at Precision Doors. His professionalism, expertise, and outstanding customer service made the entire repair process a breeze. I would highly recommend Dustin to anyone in need of garage door repairs or assistance. Thank you, Dustin, for the incredible work you do. You truly embody what it means to provide exceptional customer service. Sincerely, Ray of Gainesville Ga.

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A Response from: Shirin Kanji

We pride ourselves on communication and professionalism. Our customers come first, your complete satisfaction is always the goal! Thank you for sharing your experience!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Absolutely fantastic. Arrived early. Very knowledgeable and professional. I would highly recommend !

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A Response from: Shirin Kanji

We’re glad to hear about your positive experience with us and we're thankful for your support and your willingness to spread the word.

Employee Avatar Service Provided:
Install Garage Doors

Service Technicians: Dustin Bourchier
Review:

Gave a call about 30 prior to arriving, then he was on time, professional, helpful, and answered questions. Very satisfied

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A Response from: Shirin Kanji

We strive to create great experiences for our customers, and your feedback makes it worth it!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technicians: Dustin Bourchier
Review:

The gentleman was great and very professional with the work that he done. I'm very pleased and I'm going to tell the other home owners how professional you guys are and the great work you do. Thanks so much...

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A Response from: Shirin Kanji

Thank you for taking a moment to share your experience with us! We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it! We appreciate you and your future referrals!

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Dustin was on time and explained what needed to be done. Completed the repair promptly and had the door fully operation in less than 2 hours. Lubricated both doors and we were well pleased with the same day repair. Highly recommend Precision.

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A Response from: Shirin Kanji

Thank you! We’re glad to hear about your positive experience with us, and we’re delighted that you’ve recommended our services!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Dustin did tune up and changed key pad. Does good job.

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A Response from: Shirin Kanji

Thank you for the 5 star review and for taking the time to share your feedback!

Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technicians: Dustin Bourchier
Review:

We were very happy with the service. Justin was extremely knowledgeable and had our new keypad in and 2 remotes programmed in a very short time. We called them at 10 am and he arrived shortly after 12. That’s what we call great service. We will definitely use their service again and will recommend them to our friends

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A Response from: Shirin Kanji

Thank you for the 5 star review and for taking the time to give us your feedback, your feedback makes it worth it! We’re delighted that you’ve recommended our services!

Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technicians: Dustin Bourchier
Review:

Great Service

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A Response from: Shirin Kanji

Thank you!!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Rollers

Service Technicians: Dustin Bourchier
Review:

Dustin B. did a great job. Had all the parts with him so a quick / efficient repair. Professional, knowledgeable and friendly. Excellent experience!

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Dustin B did a great job restoring our door to good working order. He installed new torsion springs and new sensors for the opener. He was punctual, courteous, an knowledgeable. Would definitely recommend.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Professional and very kindly

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Outstanding service, same day within 1 hour of calling, great job and would highly recommend!!

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A Response from: Shirin Kanji

Always here when you need us! Thank you!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Our "up to date - code" garage door is great. Special thanks to Dustin for WORKING to repair our door and bring it up to current standards. We appreciate his skill, knowledge and workmanship. We definitely rate Dustin as a TOP Service person with great skill and workmanship. He was very thorough and also gave us a great explanation of what he did to our garage door. THANK YOU DUSTIN!!!

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

We paid $800 for garage door spring replacement on 10/14/22 for a 2 car garage door. I thought the price for the service was very high. Unfortunately, I researched the average cost for garage door spring replacement after the service was provided and learned that depending on the size of the door we paid 2 to.3 times more than the average price. do your research before the service.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Quick and professional service

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Always prompt, professional, courteous. Thank you for the excellent service.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Service was great Very professional, however , I felt totally ripped off, very high prices , will Not use precision door of Atlanta and if my friends and neighbors ask if I know a repair company I will Not recommend this company due to being OVER charged tremendously. I knew I should have done my research first before I gave the ok. I was totally shocked that I was charged $250 for a wall button , I looked online at several supply company’s and found the part for lab average of $30. What a rip off company! Ridiculous I could have bought a brand new garage door opener unit for a lot LESS

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technicians: Dustin Bourchier
Review:

Timely and professional service. Clear explanations, friendly serviceman.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Very professional and helpful all around

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Dustin Bourchier
Review:

Excellent service. Technician was very knowledgeable and friendly. I would definitely refer anyone to them.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technicians: Dustin Bourchier
Review:

Dustin provided excellent prompt service. Professional and courteous. A true asset to your business.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technicians: Dustin Bourchier
Review:

Dustin was very polite and did an amazing job. Very knowledgeable and delivered great service. We appreciate such a fast response. Thank you.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Precision Door Service is awesome! Dustin is very professional and friendly. He solved our issue with our doors/remotes quickly and proficient. Definitely recommend Precision-Atlanta with 5 STAR SERVICE.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technicians: Dustin Bourchier
Review:

Excellent service and customer service very professional fixed it right away because they knew what they were doing excellent service

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
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