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Dustin Bourchier

Dustin Bourchier
Technicians
Reviews: 168
Average: 4.72 stars
Drug Test: 2/8/2022
Dustin Bourchier has received 168 reviews, averaging 4.72 Stars:
1 2 3 4 5

Dustin Bourchier's Bio:

My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.

Review:

Outstanding service, same day within 1 hour of calling, great job and would highly recommend!!

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A Response from: Shirin Kanji

Always here when you need us! Thank you!

Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Our "up to date - code" garage door is great. Special thanks to Dustin for WORKING to repair our door and bring it up to current standards. We appreciate his skill, knowledge and workmanship. We definitely rate Dustin as a TOP Service person with great skill and workmanship. He was very thorough and also gave us a great explanation of what he did to our garage door. THANK YOU DUSTIN!!!

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

We paid $800 for garage door spring replacement on 10/14/22 for a 2 car garage door. I thought the price for the service was very high. Unfortunately, I researched the average cost for garage door spring replacement after the service was provided and learned that depending on the size of the door we paid 2 to.3 times more than the average price. do your research before the service.

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Quick and professional service

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

Always prompt, professional, courteous. Thank you for the excellent service.

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Service was great Very professional, however , I felt totally ripped off, very high prices , will Not use precision door of Atlanta and if my friends and neighbors ask if I know a repair company I will Not recommend this company due to being OVER charged tremendously. I knew I should have done my research first before I gave the ok. I was totally shocked that I was charged $250 for a wall button , I looked online at several supply company’s and found the part for lab average of $30. What a rip off company! Ridiculous I could have bought a brand new garage door opener unit for a lot LESS

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Dustin Bourchier Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Dustin Bourchier
Review:

Timely and professional service. Clear explanations, friendly serviceman.

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Very professional and helpful all around

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Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Bourchier
Review:

Excellent service. Technician was very knowledgeable and friendly. I would definitely refer anyone to them.

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Dustin Bourchier Service Provided:
Garage Door Opener Repair

Technicians: Dustin Bourchier
Review:

Dustin provided excellent prompt service. Professional and courteous. A true asset to your business.

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Dustin Bourchier Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Dustin Bourchier
Review:

Dustin was very polite and did an amazing job. Very knowledgeable and delivered great service. We appreciate such a fast response. Thank you.

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

Precision Door Service is awesome! Dustin is very professional and friendly. He solved our issue with our doors/remotes quickly and proficient. Definitely recommend Precision-Atlanta with 5 STAR SERVICE.

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Dustin Bourchier Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Dustin Bourchier
Review:

Excellent service and customer service very professional fixed it right away because they knew what they were doing excellent service

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

Outstanding service and a true professional. Dustin is to be commended. He was prompt, courteous and explained the repairs during the process. Very smart young man with good work ethics.

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

I responded to a tv ad, and a site visit was scheduled immediately. Dustin B was my salesman who explained all my options for repair vs. replacement. Since my unit was 25 years old, I selected replacement. My contacts so far have been very courteous, responsive and knowledgeable about their product. I look forward to a great install

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Dustin Bourchier Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Dustin Bourchier
Review:

I have been using Precision since 2018 when I called about an issue after having another company who is no longer in business installed new garage doors and equipment and 1 year later when the system starting having issues and i called and they were out of business. Then I called precision and they were awesome and polite, professional and thorough. I couldn’t ask for a better company to service my system, and listening to me complain as they service and or repair any issues I have. Thanks for all do.

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Dustin Bourchier
Review:

Very pleased with our service. Dustin was on time, very courteous and informative and did a great job installing our new opener and programming everything!

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Dustin Bourchier Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Dustin Bourchier
Review:

Quick response. Excellent work. Highly recommend.

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Great service overall! Thank you!

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

Tech Dustin was professional and on time. Installation went smoothly Nd was completed in under 2 hours

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Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Amazing Team!! Courteous and Professional and Quick! Did a great job! This was my second time! Thanks

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Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Dustin was so helpful and friendly. Precision had him come out next day ASAP. ????

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Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Dusti was very professional and did an excellent job in checking my old opener and explaining the situation to me. He installed a new one, and it works much better than the old one. Highly recommend!

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Dustin Bourchier Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Dustin Bourchier
Review:

The price that was originally quoted was a lot more than expected after showing them the other companies quote they matched the quote but I feel like the service that was received wasn’t what the guy said he was originally was going to do.

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A Response from: Tim Yeager

Thank you for your business and taking the time to share your feedback. We are happy to see that the service manager was able to honor another company's pricing so we could work with you. It is possible that our original quote was higher because all of the items being serviced or replaced was not the same as the other company's quote, as they could have been doing less or using parts that weren't the same quality. Customer satisfaction is our main goal and working with you on a price that was fair and still proving you with quality parts is what we aim to do. The service the technician provided that you agreed upon was a torsion rebuild which replaced your spring, 3 bearings, 2 drums, cables, torsion tube and provided a warranty. We were pleased to work with you and we're here anytime you need us.

Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

While the technician adequately performed a simple service on my garage door, his demeanor and personal skills were lacking. I don’t have any reason to call Precision Door again.

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A Response from: Tim Yeager

We appreciate your business and feedback about the technician. We are very sorry that his customer service skills were lacking and we have had an in-depth conversation with him about this. His demeanor is not something we tolerate or want customers thinking we agree with. Customer satisfaction is our top priority and we want everyone to feel respected when we work with them. Again, we apologize and we hope you will give us the chance in the future to show you the five start service we strive to provide to all of our customers!

Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

We used Precision Door of Atlanta due to previous job years back. And just as before we were Not disappointed. The technician (Dustin Bourchier) was extremely courteous, knowledgeable, and professional. We will definitely use Precision again when the need arises. Thanks again: The Grahams

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Dustin Bourchier Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Dustin Bourchier
Review:

Dustin is great, honest and did not try to push any unnecessary services. Great guy????????

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

Dustin B is very nice to help me fixed my garage door and he come very be on time, I am very glad and thanks to him!

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Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Great job! Convenient and fast, came out on weekend. Courteous and respectful worker, Thanks

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Service was exceptional. All items were addressed and issues resolved. Will be glad to recommend your service to anyone

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Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Bourchier
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Precision Garage Door Service
Office: (678) 395-4624
6550 McDonough Dr
Norcross, GA 30093
Precision Garage Door Service
Office: (678) 771-5973
6835 Shiloh Rd E
Suite C-10

Alpharetta, GA 30005
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189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
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Office: (770) 460-5111
137 Bethea Road
Suite 701

Fayetteville, GA 30214
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Office: (678) 802-8110
5152 Belle Wood Ct
Suite E

Buford, GA 30518
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Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622
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Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253