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Dustin Bourchier

Dustin Bourchier
Technicians
Reviews: 113
Average: 4.72 stars
Drug Test: 2/2/2021
Dustin Bourchier has received 113 reviews, averaging 4.72 Stars:
1 2 3 4 5

Dustin Bourchier's Bio:

My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.

Review:

Same day service and less than an hour from arrival to replacing system on both doors. Dustin was very friendly and provided helpful instructions for continued service. Great experience!

- Jason Morris

A Response from: Tim Yeager

We are delighted to hear you received 5 star service from your technician Dustin. Please do not hesitate to call should you need anything in the future

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Excellent service!! Fast, accurate, and professional. Have no worries.

- E. A. B.

A Response from: Tim

Thank you for the kind words about the service you received from Dustin. We strive to give customers a 5 star experience and are glad we met that expectation with you. Please let us know if there is anything we fan help you with in the future.

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Amazing service. I am recommending to my family and friends.

- Corey Williams

A Response from: Tim

We are delighted to hear that you received 5 star service and are recommending us to family and friends. Please do not hesitate to call should you need anything in the future.

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Technicians: Dustin Bourchier
Review:

The young man was very professional. He worked very hard to get it done right away, because I had a doctors appointment.

- Doug Stansbury

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Technicians: Dustin Bourchier
Review:

Dustin got us up and running in no time at all

- Rob Landers

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

Our tech was great. He went the extra mile for us and he was in and out in a flash. We are pleased with our service. Thank you!

- Regina

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Everyone i spoke to was so pleasant with great customer service. The service rep, Dustin, was very helpful to explain what happened and how to fix it. My 15 year old door is almost as good as new now. Thanks guys :)

- Jane Rodgers

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Great job

- Gregory Levett

Dustin Bourchier Service Provided:

Garage Door Opener Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Great price and professional service. Sincere technicians

- Phyllis Dunlop

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

I’ve used them twice before and was very pleased with their service.

- Bert Ferguson

Dustin Bourchier Service Provided:

Install Garage Doors


Technicians: Dustin Bourchier
Review:

Dustin came out to sevice our garage on a Sunday after I had called the 24/7 hotline on Sat eve. Great prompt service! I had the torsion spring replaced by him. He not only did a great job with the main issues but also made our door much quieter than before! Thank you Precision!

- Sanjay Desai

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Dustin Bourchiero is that guy. He knows his business, did the work right and quoted me a fair price for the amazing work he did!! Springs, cables and door maintenance!!!! Very satisfied.

- Samuel Cotton

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

When I say these guys get it done I highly recommend....

- Allison Nichols

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

Thank you so much for repairing my garage door, the work your technician did was on time.

- Fernando Monteiro

A Response from: Tim

It was our pleasure. Thank you for calling and giving us the chance to work with you. We appreciate your business and the five star review!

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Technicians: Dustin Bourchier
Review:

Dustin was personable and knowledgeable. Fast and efficient. Damn well done. cp

- Pierce Chuck

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Great service

- Joanne Christian

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

Technician was very informative about what happened and possibly why. He was fast and provided us with a personal type atmosphere that was awesome.Keep up the good work Dustin Bourchier. Thank you Precision.

- Ron Hall

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

Technician quickly diagnosed issue and repaired it. Explained what was done to repair the issue. Called at lunch time when door failed to close and appointment was set up for the same day. Will call Precision for any future needs.

- Rich Sine

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Our technician was professional and quick in helping us fix the garage door. He had everything with him when he arrived making the time shorter than expected. Thanks, Precision!

- Joshua Powell

A Response from: Tim

Great to hear, we are so happy you called and that we could help with your garage door needs. Thank you for your business!

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

The service interaction from start to finish was excellent. I was impressed by the 24/7 service availability. The service representative answer my call on a Sunday evening and did her best to find an available tech. With no avail she offered a 8am -12p service visit on the next day. The tech (Dustin) called as schedule and was at my home that morning. He was very knowledgable and made the repair very quickly. The orignal problem was the door spring had popped. His confidence in completion with alll the parts on his truck was great. The experience by far was exceptional. I would highly recommend Precision for garage expertise.

- Dwayne Johnson

A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Dustin is a valued team member and we are so happy he could help with your door needs. We appreciate your business and we're here anytime you need us!

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Asked on Nextdoor for an honest, reasonably priced garage door repair person. This company and Dustin in particular were recommended. He came within hours of our call and fixed exactly what was wrong! We will call this company again and ask for Dustin, too.

- K & M Campbell

A Response from: Tim

Thank you so much for calling, we are happy to see that Dustin took care of your door needs. We appreciate your business and we look forward to working with you again.

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Service was excellent. The technicians was prompt, courteous and knowledgeable about his trade. I would definitely recommend and use Precision again.

- Dawn Rocker

A Response from: Tim

We appreciate your business and recommendation. We are so happy we could help with your door and we look forward to working with you again if needed.

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Very quickly and makes me happy ????

- Dorin Popa

A Response from: Tim

We appreciate your business and you taking the time to provide feedback!

Dustin Bourchier Service Provided:

Garage Door Opener Repair


Technicians: Dustin Bourchier
Review:

Precision has a great reputation and offer competitive prices. Dustin was awesome

- Pat Kirkpatrick

A Response from: Tim

Thank you so much for the kind words, we will be sure to share them with Dustin. We appreciate your business and please call anytime you need us.

Dustin Bourchier Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Dustin Bourchier
Review:

Great service! Fixed a glitch in my opener after they rebuilt my tracks that got bent. Would definitely recommend them!

- Andrew Williams

A Response from: Tim

Thank you for sharing your experience. We are happy to help anytime you need us. Please let us know if we can help in the future.

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Very disappointed with the service, the charge for someone to come out is way too high and they charge way to much for repair that does not need to be done. I would not recommend the service.

- Amy Bui

A Response from: Tim

Thank you for sharing your feedback with us. We appreciate you returning our call to discuss what happened. As stated on the phone call, we truly apologize for you being unhappy with the service from our technician and we will be discussing this with him in detail. We will use this experience as a learning tool with our technicians and review what the customer states they need at that very moment versus what they would like to do overall but can't do on that exact service call. Our top goal is customer satisfaction and making sure our customers receive five star service with every call, and we do apologize that we missed that mark with you. Again, thank you for taking our call to discuss everything that happened and we are here to help anytime you need us.

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Technician was very knowledgeable and professional.

- Dawn Shepherd

A Response from: Tim

Thank you for the five star review and for your business, we greatly appreciate it! Please let us know if we can help in the future, we are always here for you.

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

I was able to get a same day appointment and repair. It was so smooth. I wish all repairs went this effortless. Very pleased with my services.

- Janelle Meadows

A Response from: Tim

We are so happy to hear this, thank you for sharing. We certainly try to make the whole experience as easy and convenient as possible for the customer. Thank you for your business and we are here to help anytime you need us.

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Dustin was great. Very well versed in the products you sell. We signed with him at the initial consultation. Showed up wearing a mask which we appreciated. Couldn’t have been more professional.

- Jason Ianitello

A Response from: Tim

We are very happy to hear this, thank you for sharing your experience with us. Dustin is a valued team member and we are pleased to see how satisfied you are with the service he provided. Thank you for your business and we look forward to working with you again in the future.

Dustin Bourchier Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Dustin Bourchier
Review:

Dustin provided Friendly and efficient service. He kept me informed re his arrival and estimate to repair the opener.

- Michael Evans

A Response from: Tim

Thank you for taking the time to leave such a positive review. We appreciate your business and we are here to help anytime you need us.

Dustin Bourchier Service Provided:

Garage Door Opener Repair


Technicians: Dustin Bourchier
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