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Dustin Bourchier's Bio:
My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.
Atlanta, GA
Alpharetta, GA
Always prompt, professional, courteous. Thank you for the excellent service.
- Carol Barron
Flowery Branch, GA
Service was great Very professional, however , I felt totally ripped off, very high prices , will Not use precision door of Atlanta and if my friends and neighbors ask if I know a repair company I will Not recommend this company due to being OVER charged tremendously. I knew I should have done my research first before I gave the ok. I was totally shocked that I was charged $250 for a wall button , I looked online at several supply company’s and found the part for lab average of $30. What a rip off company! Ridiculous I could have bought a brand new garage door opener unit for a lot LESS
- Donna Oley
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Service Technicians: Dustin Bourchier
Atlanta, GA
Timely and professional service. Clear explanations, friendly serviceman.
- Yelena Spektor
Athens, GA
Very professional and helpful all around
- R. Matthews
Flowery Branch, GA
Excellent service. Technician was very knowledgeable and friendly. I would definitely refer anyone to them.
- Tom De bra
Braselton, GA
Dustin provided excellent prompt service. Professional and courteous. A true asset to your business.
- Phyllis Begyn
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Winder, GA
Dustin was very polite and did an amazing job. Very knowledgeable and delivered great service. We appreciate such a fast response. Thank you.
- Greg Fowler
Hoschton, GA
Precision Door Service is awesome! Dustin is very professional and friendly. He solved our issue with our doors/remotes quickly and proficient. Definitely recommend Precision-Atlanta with 5 STAR SERVICE.
- Douglas Harris
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Snellville, GA
Excellent service and customer service very professional fixed it right away because they knew what they were doing excellent service
- Zena & earnest Wright
Decatur, GA
Outstanding service and a true professional. Dustin is to be commended. He was prompt, courteous and explained the repairs during the process. Very smart young man with good work ethics.
- David Norman
Dacula, GA
I responded to a tv ad, and a site visit was scheduled immediately. Dustin B was my salesman who explained all my options for repair vs. replacement. Since my unit was 25 years old, I selected replacement. My contacts so far have been very courteous, responsive and knowledgeable about their product. I look forward to a great install
- Becky P
Lawrenceville, GA
I have been using Precision since 2018 when I called about an issue after having another company who is no longer in business installed new garage doors and equipment and 1 year later when the system starting having issues and i called and they were out of business. Then I called precision and they were awesome and polite, professional and thorough. I couldn’t ask for a better company to service my system, and listening to me complain as they service and or repair any issues I have. Thanks for all do.
- Yolanda Bryant
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Monroe, GA
Very pleased with our service. Dustin was on time, very courteous and informative and did a great job installing our new opener and programming everything!
- Michelle & allen Alford
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Service Technicians: Dustin Bourchier
Bishop, GA
Quick response. Excellent work. Highly recommend.
- Jeff Anderson
Lawrenceville, GA
Great service overall! Thank you!
- Mensura Deljkic
Snellville, GA
Tech Dustin was professional and on time. Installation went smoothly Nd was completed in under 2 hours
- Joanne Millington
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Alpharetta, GA
Amazing Team!! Courteous and Professional and Quick! Did a great job! This was my second time! Thanks
- Roger Patel
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Roswell, GA
Dustin was so helpful and friendly. Precision had him come out next day ASAP. ????
- Coral Neurohr
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Suwanee, GA
Dusti was very professional and did an excellent job in checking my old opener and explaining the situation to me. He installed a new one, and it works much better than the old one. Highly recommend!
- James B.
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Buford, GA
The price that was originally quoted was a lot more than expected after showing them the other companies quote they matched the quote but I feel like the service that was received wasn’t what the guy said he was originally was going to do.
- Jordon Partee
Thank you for your business and taking the time to share your feedback. We are happy to see that the service manager was able to honor another company's pricing so we could work with you. It is possible that our original quote was higher because all of the items being serviced or replaced was not the same as the other company's quote, as they could have been doing less or using parts that weren't the same quality. Customer satisfaction is our main goal and working with you on a price that was fair and still proving you with quality parts is what we aim to do. The service the technician provided that you agreed upon was a torsion rebuild which replaced your spring, 3 bearings, 2 drums, cables, torsion tube and provided a warranty. We were pleased to work with you and we're here anytime you need us.
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Atlanta, GA
While the technician adequately performed a simple service on my garage door, his demeanor and personal skills were lacking. I don’t have any reason to call Precision Door again.
- Bart Mcdearmon
We appreciate your business and feedback about the technician. We are very sorry that his customer service skills were lacking and we have had an in-depth conversation with him about this. His demeanor is not something we tolerate or want customers thinking we agree with. Customer satisfaction is our top priority and we want everyone to feel respected when we work with them. Again, we apologize and we hope you will give us the chance in the future to show you the five start service we strive to provide to all of our customers!
Snellville, GA
We used Precision Door of Atlanta due to previous job years back. And just as before we were Not disappointed. The technician (Dustin Bourchier) was extremely courteous, knowledgeable, and professional. We will definitely use Precision again when the need arises. Thanks again: The Grahams
- Frederick Graham
Alpharetta, GA
Dustin is great, honest and did not try to push any unnecessary services. Great guy????????
- Brian Sullivan
Buford, GA
Dustin B is very nice to help me fixed my garage door and he come very be on time, I am very glad and thanks to him!
- Xiaodan Liu
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Hoschton, GA
Great job! Convenient and fast, came out on weekend. Courteous and respectful worker, Thanks
- Russell Rungruang
Ball Ground, GA
Service was exceptional. All items were addressed and issues resolved. Will be glad to recommend your service to anyone
- Donald Bubna
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Peachtree Corners, GA
Absolutely horrible experience with Dustin Bourchier. He was extremely rude and tried to take advantage of me. He just better be glad my husband was at work because he walked in my garage, which I’ve never had an issue at all with my garage door, and tried to add all of these extra fees to the price. It started at $279 and he ran it all the way up to $650 on the spot, pointing out things that were never an issue. He came to fix door springs and started looking for other things which is not what I called him out to do. I have a garage door guy that I use typically but he was out of town and Dustin put a completely bad taste in my mouth as to why I don’t use garage door companies to fix anything. I feel like he tried to take advantage because I was a woman. It was so evident. Women if you have garage door issues, make sure your husband is at home when Dustin comes. Very, very rude!!!! I was appalled by his demeanor, his behavior and rudeness!!!! Stay away!!!!
- Joann
Thank you for sharing feedback about your service call. We truly hate to hear how you felt you were treated. We do not take that lightly and we will be discussing it with the technician so he can do better in the future to avoid this from happening again. He certainly wouldn't take advantage of you because you are a woman. The fee that the call center quoted you for springs was just for springs. They don't have any way of quoting for any other potential door issues since they are not on site. It is the technician's job and our company policy that a 25 point inspection be completed on the door before a recommendations or quotes are provided. Based on his inspection, your door failed the springs, drums and had severely frayed cables. He did call the service manager to discuss pricing options and while on the phone, the service manager did hear how the technician was being talked too as well. The technician was advised to leave the quote and go to his next job. Customer satisfaction is our main goal and we are sorry we couldn't provide you with the 5 star service we strive for.
Monroe, GA
Dustin was very informative and helped me to make an intellectual and the most economical decision
- Jeffrey Glasscho
Roswell, GA
Dustin did a great job. Very courteous and efficient. Door is opening and closing very quietly and I am completely satisfied. Precision is the best!!
- Janet Pendino
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Quick and professional service
- Mark Thompson