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Dustin Bourchier

Employee Avatar
Service Technicians
Reviews: 207
Average: 4.71 stars
Drug Test: 2/8/2022
Dustin Bourchier has received 207 reviews, averaging 4.71 Stars:
1 2 3 4 5

Dustin Bourchier's Bio:

My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.

Review:

Dustin did a great job! He arrived right on time, performed the safety check and then showed us the problems with our door. When he finished our door operates and sounds like a new one! We are good for a long while!

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Service Provided:
Garage Door Repair

Review:

I called Precision door to repair my garage door problems because I used them before and had a good experience. Today the technician arrived on time and thoroughly explained the problem to me. I needed a new motor and springs and now my garage door works like brand new. I even have garage door wi-fi now and can open and close the door with my phone. I’m very satisfied with the service I received today from Precision Door. Tim

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

The technician was very courteous and efficient.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Second time with Precision. Initial experience was good. Folks were honest and timely and completed good work

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fast and efficient. Service representative was knowledgeable.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

After having an inspection done (including roller replacement) and new openers installed 11 months ago at a cost of nearly $1200, the last thing I expected was to pay another $1000 for spring replacement. I was hoping that the loud noise the doors were making would be covered under the 1 year warranty. Having said that, the spring replacement work was done professionally.

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A Response from: Tim

Thank you for the review - yes, we looked back at your previous appointment details and at that time the springs were not an issue and did not need replacement then. We do appreciate your continued business. Thanks again!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called to have a broken spring replaced but since the installation was 20 years old I decided to have both springs replaced and install a new opener. The installer suggested new cables and rollers which added only a small amount to the total cost. He was efficient and went above and beyond with the installation. I would highly recommend Precision to anyone!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Fantastic service provided, very timely and efficient. My repairman - Dustin - was extremely knowledgeable and friendly. Highly recommended!

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A Response from: Tim

Thank you for the recommendation! We appreciate your business and the 5 Stars!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

I was disappointed that i was charged for tightening the spring when we just replaced the whole thing and the lifter less than 6 month paying over $1200. I would have thought it would last at least 1 year and least gave us a warranty for 1 year. So i was very disappointed that i needed to pay to get it tightened when it was not even 6 months old.

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Service Provided:
Garage Door Repair

Review:

The service technician was very knowledgeable and professional. He explained the problem and the solution . I am very satisfied with the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I heard about Precision garage from the news reporter Dale that your company was trustworthy Dustin was very knowledge and sharing what would be best for the need of my garage star rating five

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A Response from: Tim

Thank you for the "5 Stars"!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

I had a problem with my door not closing so I called and they came out right away and found that one of the eyes was out of alinement and that solved my problem. This is the second door they have done for us and both jobs were excellent.

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Service Provided:
Garage Door Repair

Review:

Great so far, door to be installed tomorrow. Price was fair based on my research, warranty was great based on the amount of time that I plan to stay in my home. Tech was knowledgeable and very personable.

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Excellent timing to begin job. Excellent service. Technician noticed a dent in the new door being installed and went to warehouse to replace it. Would definitely use Precision in the future.

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A Response from: Tim

Thank you! We appreciated your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

2nd time for us to use Precision. 2nd time with Dustin. Ask for him. Professional, friendly ,personable, and honest.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

Review:

Dustin was punctual in fact he arrive a lot earlier than expected. He was courteous and customer friendly. I would recommend your company and Dustin thank you

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

Review:

Dustin was fabulous! He was knowledgeable and gave us all of our options so we could make the best choice. He went above and beyond, and was very personable and friendly. He is a real asset to your technician team. We will definitely speak highly of Precision!

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A Response from: Tim

Thank you for the "5 Star" review!

Service Provided:
Garage Door Repair

Review:

My tech was dustin.He was very professional&great customer svce skills gave me options and was not pushy at all.I've found the perfect garage company.Highly satisfied.????

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A Response from: Tim

Thank you for the review-we appreciate your business and the "5 Stars"!

Service Provided:
Garage Door Opener Install

Review:

Prompt service

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent customer service Courteous and repair completed in a timely manner

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Service Provided:
Garage Door Repair

Review:

Excellent service and response time. When I am ready to purchase a new garage door, I am calling Precision.

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Service Provided:
Garage Door Repair

Review:

Dustin gave excellent customer service. He was knowledgeable and friendly. He worked quickly and truly did go above and beyond. I am customer for life!

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A Response from: Tim

Thank you! We look forward to taking care of your garage door service needs for a very long time!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Fantastic! Dustin was terrific! On time, under budget, Works great

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A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I chose Precision because of the BBB rating and Trust Dale. Technician was very friendly and knowledgeable. He did an excellent job.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Dustin did a great job. He was personable, punctual and explained everything he was going to accomplish.

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A Response from: Tim

Very good-thank you for sharing your "Precision" experience. We certainly appreciate your business.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

This is the second house that I have had Precision do work on my garage doors because they do a great job. They are on time and the work they do is the best. I will use them again!

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Our Precision Technician, Dustin, arrived and briefed us of his findings of what was wrong with our 3car garage. Dustin, explained to us the cost and time frame to repair.. We were really happy with the Service Provide and the replacement / repair cost was reasonable. We highly recommend Precision, for all of your Garage Door, services, needs!

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A Response from: Tim

Thank you for sharing your review.

Service Provided:
Garage Door Opener Install

Product:
Springs

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