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Dustin Ridge

Dustin Ridge
Technicians
Reviews: 145
Average: 4.99 stars
Drug Test: 1/15/2021
Dustin Ridge has received 145 reviews, averaging 4.99 Stars:
1 2 3 4 5

Dustin Ridge's Bio:

My name is Dustin. I've been in the garage door business for 4 years now and enjoy every aspect of what I do from customer service to repairs. I do my best to educate my customers on every product we sell and install. I have 3 precious children and a beautiful wife I consider my life partner. When I'm not working, I spend every free moment I have with them in hopes of making wonderful memories for them.

Review:

Very pleased with Dustin,!the technician who came to work on my garage door. Very helpful and professional.

- Jerry Miller

Dustin Ridge Service Provided:

Garage Door Opener Repair


Product:

Opener


Technicians: Dustin Ridge
Review:

Thank You to Dustin Ridge for Excellent Customer Service! He went Above and Beyond to get the job done and took the time to explain exactly what had to be fixed! Great Job!

- Timothy Williams

Dustin Ridge Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Ridge
Review:

I called about my problem with the garage door chain this morning at about 11:30ish and Dustin was at my house at 2:45. He came and figured out and showed me the issue right away, went to his truck got the replacement part and completed the job in less than 30 mins. He even gave me some pointers to keep the garage door working smoothly. My garage door runs smoother and quieter than ever!! HIGHLY RECOMMEND these guys!

- Bhavin Patel

Dustin Ridge Service Provided:

Garage Door Opener Repair


Technicians: Dustin Ridge
Review:

Second time Dustin has come out to fix our garage door...very professional and knowledgeable. He is our go to guy.

- Amy Yoakum

Dustin Ridge Service Provided:

Garage Door Repair


Technicians: Dustin Ridge
Review:

The Service Technician was very knowledgeable, diagnosing the issue with my garage door, and giving a solution for the fixing it. The repair was done within a reasonable time.

- Michael Reynolds

A Response from: Tim Yeager

Thank you for the kind words and 5 star review. Should you need anything in the future do not hesitate to reach out

Dustin Ridge Service Provided:

Broken Garage Door Spring Repair


Technicians: Dustin Ridge
Review:

Excellent! Called them up, they came out the next day, and repaired it that same day. Communicated the issues, made it clear what options I had, and completed the work! Will definitely recommend them to anyone that needs garage work done!

- Monique Packer

Dustin Ridge Service Provided:

Garage Door Repair


Product:

Rollers


Technicians: Dustin Ridge
Review:

On time and fast

- Steven Thomas

Dustin Ridge Service Provided:

Garage Door Opener Repair


Technicians: Dustin Ridge
Review:

Excellent service from Dustin. Came out the day I called installed new door within an hour.cleaned up everything and set control on all cars so doors would function Very pleasant polite. I couldn’t ask for better service. Certainly would recommend and use again

- Naomi

Dustin Ridge Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Dustin Ridge
Review:

Passed old store on way to shop.

- Pat Collins

Dustin Ridge Service Provided:

Garage Door Opener Install


Product:

Opener


Technicians: Dustin Ridge
Review:

Good work, but a little Pricey. 2 springs installed 30/40min worth of work $400.+

- Stephen Carter

A Response from: Tim

Thank you for your business and taking the time to provide feedback. We are happy to see how pleased you are with Dustin and the service he provided. We have reviewed your account and you received more than just 2 springs for the $425.86 price. The quote that was discussed with you before any work was started, included 2 springs, an extension cable set, a safety cable set, a pulley and came with a 3 year warranty on parts with 1 year on labor. Also, our springs are not builder grade springs, they are heavy duty, high cycle springs which are better quality. Dustin is a great technician and has been servicing garage doors for several years so he is able to perform his job faster than someone who is newer in the industry. If you still have questions about what was included in the price, we would be happy to speak with you, so please reach out and ask for our service manager. We appreciate you being our customer and please know we are here anytime you need us.

Dustin Ridge Service Provided:

Garage Door Repair


Technicians: Dustin Ridge
Review:

Quick, polite. Did a fantastic job. Friendly and respectful!!

- Diana Kimmell

Dustin Ridge Service Provided:

Garage Door Opener Repair


Product:

Opener


Technicians: Dustin Ridge
Review:

Precision Door has a Great employee in Dustin Ridge. He showed up at my home and address the issue with 1 of my garage doors and was most responsible, respectful and professional.

- Richard Aghajanian

Dustin Ridge Service Provided:

Garage Door Repair


Technicians: Dustin Ridge
Review:

Service Companys are about customer service and my tech Dustin Ridge understood that 100%. The reapir was done in a timely manner with quality parts. The price was higher then I expected @ $800.00 although the warranty and education I received im okay with it. Would recommend to family and friends.

- Richard Ward

Dustin Ridge Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Ridge
Review:

I sent an email through the website early Sunday evening and they called me back that night and scheduled an appointment for the next morning. Justin came out on time and showed me what needed to be done to repair it, including replacing the only spring that the door opener installer had installed years earlier. Justin gave me a fair price to install the required 2 springs (I researched prices) and my garage door now opens so quietly and smoothly! Very satisfied and will use them again.

- Tracey

Dustin Ridge Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Ridge
Review:

Dustin was pleasant, knowledgeable, service oriented and did a great job!

- Pedro C.

A Response from: Tim

Awesome to hear, thank you for sharing. We are happy to see how satisfied you are with Dustin and the service he provided. We appreciate your business and please call if we can assist you in the future.

Dustin Ridge Service Provided:

Broken Garage Door Spring Repair


Technicians: Dustin Ridge
Review:

A job well done by Dustin. Called them 10 AM on a Sunday and job was done by 2PM.

- Mark Dees

A Response from: Tim

Thank you for taking the time to share this positive rating! We will make sure to share this with Dustin and let him know to keep up the amazing work. We're here for you anytime so please don't hesitate to call if you need us.

Dustin Ridge Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Ridge
Review:

Dustin did a great job helping us fix both our garage doors. Honest and trustworthy throughout! Thank You Dustin!

- Daniel Madish

A Response from: Tim

Awesome feedback, thank you for sharing. Dustin is a valued team member and we are so happy to see how satisfied you are with his work. We appreciate your business and look forward to working with you again in the future.

Dustin Ridge Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Ridge
Review:

Quick service. Repair technician was friendly and worked quickly.

- Terry Boros

A Response from: Tim

We are so pleased to hear this, thank you for sharing your feedback. We appreciate your business and the five star review!

Dustin Ridge Service Provided:

Broken Garage Door Spring Repair


Technicians: Dustin Ridge
Review:

Dustin was very professional and went the extra mile to help us. On time and a joy to talk with. Customer service at it’s finest

- Steve Garland

A Response from: Tim

Thank you so much for the kind review. Dustin is great and we will be sure to share this review and let him know to keep up the amazing work. We appreciate your business and we are here anytime you need us.

Dustin Ridge Service Provided:

Garage Door Opener Repair


Product:

Opener


Technicians: Dustin Ridge
Review:

Awesome experience from the appointment to being up and running.

- Andy Weiss

A Response from: Tim

Great to hear, thank you for sharing your experience with us. We appreciate your business and the five star review!

Dustin Ridge Service Provided:

Install Garage Doors


Technicians: Dustin Ridge
Review:

Dustin was competent and pleasant. I was very pleased with your responsiveness.

- Lance Cunha

A Response from: Tim

Thank you so much for your 5-star review! We will share this with Dustin and let him know to keep up the amazing work.

Dustin Ridge Service Provided:

Garage Door Opener Install


Technicians: Dustin Ridge
Review:

Super fast and honest service. Thank you.

- Roberto Dasilva

A Response from: Tim

Thank you for the kind words, we appreciate your business and look forward to working with you if needed in the future.

Dustin Ridge Service Provided:

Garage Door Opener Repair


Technicians: Dustin Ridge
Review:

New tension springs installed. Dustin was very professional and knew what he was doing. Very satisfied

- Ken Ash

A Response from: Tim

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service provided. We appreciate your business very much, please call if we can help in the future.

Dustin Ridge Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Ridge
Review:

Precision has been great to keep my garage door functioning properly. Dustin, the associate, work very hard in a very hot garage to get things up and running. They have stood behind their work every in of the way. Thanks PD

- Garry Loveless

A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to working with you again, please call anytime we can help.

Dustin Ridge Service Provided:

Garage Door Opener Repair


Technicians: Dustin Ridge
Review:

My garage door was hesitating a little when it would go down. The service rep quickly figured out the reason and fixed it. This is the 2nd time I’ve used Precision. My rep Dustin was very knowledgeable, professional and friendly. I will continue to recommend Precision to neighbors, friends and family.

- Ngiri Lawrence

A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Dustin Ridge Service Provided:

Garage Door Opener Repair


Product:

Rollers


Technicians: Dustin Ridge
Review:

Dustin did a fantastic job on installing my new garage opener unit, he was well mannered, knowledgeable and professional. I would recommend him to all my friends and clients, we’ll done sir.

- David Rackley

A Response from: Tim

Thank you for taking the time to share this positive rating! We will make sure to share this with Dustin and let him know to keep up the amazing work. We appreciate your business and look forward to working with you in the future if you need us.

Dustin Ridge Service Provided:

Garage Door Opener Install


Product:

Opener


Technicians: Dustin Ridge
Review:

Dustin was extremely helpful and professional. I would recommend this company

- Candice M.

A Response from: Tim

Thank you so much for your 5-star review! We will share this with Dustin and let him know to keep up the amazing work.

Dustin Ridge Service Provided:

Garage Door Opener Repair


Technicians: Dustin Ridge
Review:

It great to call a company to get a live voice. The was able to me all my requirements and schedule changes.

- Raymond Carson

A Response from: Tim

Thanks so much for sharing your experience with us. We are so happy we were able to work with you and take care of your garage door needs. If we can help in the future, please let us know.

Dustin Ridge Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Dustin Ridge
Review:

So grateful for your quick response to an emergency with the malfunction of my garage door. Justin was excellent with his response. He explained in detail the repairs needed and options available. He completed the repairs in a timely manner ! He is an asset to your company! Very satisfied with Precision Door’s quality of service!!

- Anise Bailey

A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Dustin is a valued team member and we love seeing how satisfied you are with his work. We appreciate your business and if we can assist you in the future, please don't hesitate to call.

Dustin Ridge Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Ridge
Review:

Awesome service!

- Jaquan Carter

A Response from: Tim

Thank you, we appreciate your business and the five star review!

Dustin Ridge Service Provided:

Garage Door Repair


Technicians: Dustin Ridge
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