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Dustin Ridge

Employee Avatar
Service Technicians
Reviews: 247
Average: 4.99 stars
Drug Test: 3/1/2022
Dustin Ridge has received 247 reviews, averaging 4.99 Stars:
1 2 3 4 5

Dustin Ridge's Bio:

My name is Dustin. I've been in the garage door business for 4 years now and enjoy every aspect of what I do from customer service to repairs. I do my best to educate my customers on every product we sell and install. I have 3 precious children and a beautiful wife I consider my life partner. When I'm not working, I spend every free moment I have with them in hopes of making wonderful memories for them.

1 2 3 4 5
Date: 05/24/2024
Garage Door Repair
,
Review:

very knowledgeable technician did a great job,

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Throughly professional work. I upgraded my garage door opener with new hardware and new it is better than ever. Quick work also.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

Dustin, like all of your representatives, was so nice and very thorough. He never seemed like he was rushing to get to his next appointment. Took the time to answer my questions and teach me how use the equipment. I have never had a disappointing experience.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technicians: Dustin Ridge
Review:

Dustin, Precision's Technician, was very knowledgeable and a very good and efficient worker. He explained everything that was needed, pointing out the areas that needed replacements and why...and he was very neat and cleaned up everything! I will certainly be recommending your company.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Dustin Ridge is the best tech hands down, I will definitely call Precision in the future.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Rollers

Service Technicians: Dustin Ridge
Review:

Did a good job trying to identifying the problem and trying different solutions. Problem was solved. Very professional and good interpersonal skills.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Very quick contact, excellent customer service, good price. Dustin, our technician, was very professional and helpful. We will definitely contact him to get more updates to our garage door.

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Dustin Ridge
Review:

Dustin was terrific. Extremely knowledgeable.

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Dustin Ridge
Review:

Great customer care and service. I highly recommend them!

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technicians: Dustin Ridge
1 2 3 4 5
Date: 02/05/2024
Garage Door Repair
,
Review:

Absolutely the best customer service. From the great person who set up my appointment to Dustin who was very professional and explained everything to me so I could feel comfortable with all the work that needed to be done.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

I just wanted to express how grateful I am to Dustin for his expertise in fixing my issues with my garage sensors.He came and fixed the problem ASAP.Thankyou for your courtesy and friendly service.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technicians: Dustin Ridge
Review:

On time, professional, and jobs done right the first time. I've had Precision replace my two overhead motors and rails. Tech, Dustin, also walked me through the Wi-Fi setup for the equipment. Excellent work. Thanks! - Wes

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Dustin Ridge
Review:

First time using Precision and I was able to get same day service. They arrived early and completed the fix within a hour. Thank you Dustin!

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

Dustin Ridge did an excellent job explaining exactly what needed to be done with the repair and all costs associated so that there were no surprises. On the front end, he was respectful of my time and called to tell me he was on the way with an estimated ETA of arrival. During the job, he was very efficient and completed the work in under an hour. After the job, he was quick to have the “paperwork” ready to complete the job. Dustin was a very personable and respectful young man.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

Called for a quote of service and a technician was onsite within 2 hours. Excellent customer service and the garage door problem was fixed same day! Thank you!

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A Response from: Shirin Kanji

Thank you for the 5 star review and for sharing your feedback with us!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Cables

Service Technicians: Dustin Ridge
Review:

Great service and informative.

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A Response from: Shirin Kanji

We strive to provide superior customer service and appreciate your business, thank you!

Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Dustin Ridge
1 2 3 4 5
Date: 11/26/2023
Garage Door Repair
,
Review:

Excellent service and was very knowledgeable! I’m so glad I called! Thank you Dustin and Precision Door Atlanta!!!! You have a customer for life!

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A Response from: Shirin Kanji

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon- but not too soon!

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Booked the appointment on the same day I called. The tech Justin found the broken springs and sent me the estimate through email and also called me to follow up with the estimate. Everything went smoothly and professionally. Job well done!

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A Response from: Shirin Kanji

We’re happy to hear that we fulfilled your expectations! It means so much to us that we were able to take good care of you.

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

Justin Ridge was great. Quick response and we were back in business in two hours. We are pleased with Precision.

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A Response from: Shirin Kanji

It’s lovely to hear your kind words of appreciation for our hard-working technicians! Thank you for choosing us!

Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Dustin Ridge
Review:

Excellent and timely service. I would recommend your company to anyone.

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Employee Avatar Service Provided:
Garage Door Opener Install

Service Technicians: Dustin Ridge
Review:

Came within appointment timeframe. Efficient, helpful, thorough, comprehensive and friendly service. Fair service pricing.

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A Response from: Shirin Kanji

We’re happy to hear that we fulfilled your expectations! It means so much to us that we were able to take good care of you.

Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technicians: Dustin Ridge
1 2 3 4 5
Date: 10/03/2023
Garage Door Repair
,
Review:

Service was fast, very professional, and quality. Dustin and his partner did a great job, and I would highly recommend them and use them in the future.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Opener

Service Technicians: Dustin Ridge
Review:

Dustin Ridge and Vince Patterson called and arrived on time very professional, well dressed and knowledgeable! Our door had a few problems, a couple that we had no idea about. Dustin explained everything we needed to know, gave us 3 options and he and Vince repaired the door fully! It opens and closes smoothly, more quietly and we don’t see daylight under the bottom of the door. They were exceptional, cleaned smudges off the door inside and out, personable and very professional. We will use and recommend Precision exclusively!! Very pleased. The reason I selected Precision from 3 Costco recommendations was because of their website. Everything I needed was there and I never had to call anyone. All done in an online Chat!!

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A Response from: Shirin Kanji

Thank you for taking a moment to share your experience with us! Your kind words encourage us to continue doing our best to make sure every customer's experience is a positive one.

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
1 2 3 4 5
Date: 09/29/2023
Garage Door Repair
,
Review:

Very kind

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A Response from: Shirin Kanji

We value the positive review and are happy to hear about your experience!

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Team Dustin and Vince were awesome. Very knowledgeable and capable. Diagnosed the problem, explained in terms I could understand, put a plan together and had us up and running in no time. They were great and I give them my highest recommendation.

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A Response from: Shirin Kanji

Thank you! Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do! We’re humbled by your support and your recommendation!

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

They responded very fast on a weekend and arrived early. They repaired the door in about 45 minutes. Very efficient.

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A Response from: Shirin Kanji

Thank you for your generous words and thoughtful review! We are happy to hear you were taken care of from start to finish! We appreciate you!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Ridge
1 2 3 4 5
Date: 09/22/2023
Garage Door Repair
,
Review:

Great service!

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A Response from: Shirin Kanji

Thank you! We appreciate you!

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Service tech Dustin excellent. Arrived on time, diagnosed and discussed issue clearly. Replaced opener with similar Genie model at fair price. Would recommend.

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A Response from: Shirin Kanji

Thank you Russ, Dustin is very knowledgeable and is a valued service technician here. We appreciate the review. If there is anything we can do for you in the future, please let us know!

Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technicians: Dustin Ridge
Review:

Quality, professional service performed ahead of schedule. Very pleased with the technicians skill and courteousness.

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A Response from: Shirin Kanji

Thank you for taking a moment to share your experience with us! Your kind words encourage us to continue doing our best to make sure every customer's experience is a positive one!

Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Dustin Ridge
Review:

Previous good service

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technicians: Dustin Ridge
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