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Dustin Ridge's Bio:
My name is Dustin. I've been in the garage door business for 4 years now and enjoy every aspect of what I do from customer service to repairs. I do my best to educate my customers on every product we sell and install. I have 3 precious children and a beautiful wife I consider my life partner. When I'm not working, I spend every free moment I have with them in hopes of making wonderful memories for them.
Dallas, GA
Thank you for choosing Precision and for sharing your experience. We value your business.
Product:
Canton, GA
Excellent work great service guy
- Stan Meares
Thank you!
Smyrna, GA
Let me first begin with I DON'T OFTEN WRITE OR DO MANY OF THESE UNLESS MOVED TO DO SO!! Second let me extend a thank you to Dustin, George & Paige for making this experience pleasant, issue free and the way business is to be conducted!! For you see, it was Dustin who came back out to recheck and confirm the quote with its correct measurements, equipment needed & necessary to complete the job right (the first time) and correct pricing thus beginning this painless process. Now I must say, this was a simple, all new, single stall, complete garage door system not a complex 3 car stable. Then, as was told, next day Paige called to schedule my timely install. Again due to simplicity I didn't have to wait long, but you understand my point. Lastly comes installation day. Again FLAWLESS. George is the MAN and represents two very important things. 1. DON'T judge a book by its cover!! As a fellow tall, longer bearded and intimidating looking guy, when one takes the time to both put judgement aside and actual pay attention you will see.. 2. he is very nice, a master of his craft, has a methodical process & system by which he works, is efficient and while he himself is quiet, his work speaks volumes and for itself! And his choice in music rocks too. So let me conclude with this. I've waited a week to write this review to have a better overall personal opinion thus far of the new system, its installation, how its held up to the weather as well as its overall performance. I can say as of the date of this post, I am still very pleased with Precision Garage Door, their products and their services. One can only hope this remains true & the relationship continues as such. Thank you Precision
- Jason Nilges
Thank you for your business, for taking time to share your review and for the 5 Stars! We sincerely hope you continue to enjoy your new door for many years to come.
Product:
Mableton, GA
Great service. All questions answered. Will definitely use again and recommend to others.
- Eugenia Mozley
Thank you!
Woodstock, GA
Great service! I requested service at 3:00 and within an hours had an appointment for the next day. Dustin was promptly on time and had my garage door fixed within 30 minutes.
- Kathy Davis
Thank you for choosing Precision and for the 5 Stars!
I actually researched online and found Precision and hesitated to call. A few days later I was looking at TV and saw a commercial. The commercial actually sold me on calling them. I was headed home near my appointment time running late because the traffic and weather was horrible. My daughter was there to allow Dustin to come in and replaced my old unit with a new one. Dustin had completely installed the unit before I got there and he graciously waited for me to get home so that he could program my car to the unit.. He was very thoughtful and very friendly. He made me feel comfortable with the unit I had chosen. This is more than a company, they’re family!! I truly am happy with my purchase and my service. Great customer service and Amazing product!!!
- Monique Siwemuke
Thank you for sharing your "Precision" experience. Glad to hear you are happy with the product and the service-we appreciate your business.
Product:
Dallas, GA
Outstanding product and service. Justin was a very knowledgeable tech and I was surprised at how fast the new opener was installed. Love how smooth and quiet the Lift Master opener is!
- Ron Cook
Thank you! Enjoy the new "quiet".
Product:
McDonough, GA
My door now works perfectly. Great job and I am completely satisfiedI give you FIVE stars.
- Jack Brown
Thank you very much for the "FIVE Stars"!
Product:
Marietta, GA
The service was great. Dustin Ridge, the technician, was able to come earlier than the appointment. He found the problem and fixed it quickly. He is a nice, polite young man and I'm sure an asset to the company.
- Barbara Sanders
Yes, Dustin is an asset to our company. We believe we have a great team of professional technicians and garage door installers, as well as administrative, customer service and management personnel, but it is always nice to receive reviews to confirm that for us. We appreciate you choosing Precision and thank you for sharing your review!
Powder Springs, GA
Excellent and prompt service. Dustin was very professional and delivered awesome service. Will use Precision again and will definitely refer.
- Cheryl M.
Thank you for calling Precision and for the referral - we appreciate both!
Acworth, GA
The technician Dustin arrived on time and did an excellent job, working late until the job was completed to my satisfaction. He did a great job cleaning up and stayed and answered any questions I had and explained all the operational details. I couldn't have been more pleased and would recommend Precision to anyone looking for their garage door needs.
- Don Ramm
Thank you very much for choosing Precision and for sharing your review.
5. Very professional service and on time and informed
- Sam Slover
Thank you for the "5 Stars"!
Mableton, GA
I called Precision with a non-emergency issue and they were out the next day! Dustin was not only knowledgeable but extremely professional and courteous. I will use Precision and recommend it to all of my friends and colleagues because of my interaction with Dustin and Precision! Thank you again!
- Paul Longo
Thank you! Your business and recommendations are greatly appreciated!
Kennesaw, GA
Great service - had the parts on the truck. Dustin is great. He came on a Sunday.
- Roger Thomas
Thank you!
Product:
Mableton, GA
I had garage opener installed on 11/21/18. The tech, Dustin was very professional and knowledgeable, which helped me select the appropriate opener. After assembly, he took the time to explain operation and program features. Excellent customer service!
- Tammika Stewart
Thank you! Enjoy the new garage door opener!
Product:
Canton, GA
Personable and quick. Dustin came in and quickly accessed the doors. And told me what need to be done. I would recommend them again
- Thomas Jones
Many thanks for choosing Precision - we appreciate your business!
Product:
Roswell, GA
Dustan was very professional. He fixed the problem with the opener, and greased the wheels and hinges. We chatted briefly about horses. Overall a very pleasant experience.
- Bonita Rea
Thank you for such a nice review. We are so happy that we were able to help you out and fix your problem. Have a safe and Happy Holiday Season!
Product:
Marietta, GA
Great service and attitude!!
- Pam Todd
Thanks!
Product:
Marietta, GA
Fantastic service. Service was prompt (same day) and highly professional throughout. Would definitely recommend and use again if needed.
- Allison Brownlow
Thank you!
Product:
Kennesaw, GA
We were very pleased with the service we received on 9/24/18. Our technician, Dustin 3 Ridge, was very knowledgeable, extremely efficient, & professional. Our garage door is also much more quiet now & the door opener is working the was it was intended to. We will definitely use Precision in the future should the need arise. Thank you for the amazing service that was provided to us.
- Brian & gina Duvall
Thank you for choosing precision - we appreciate it - and thank you also for sharing your experience.
Product:
Dallas, GA
Dustin, my repairman, was prompt, courteous, cheerful, knowledgeable and helpful while replacing my broken garage door spring. I wish all repairmen were as professional as Dustin. Thank you Dustin, you deserve a raise and a promotion
- Mark Parker
Thank you for the review! It's always great to hear customers complimenting our technicians. They work hard and have spent a lot of time training and gaining industry knowledge and know-how. We certainly appreciate your business as well as the professionalism of our technicians, like Dustin.
Product:
Mableton, GA
My garage door spring broke on Saturday. I called later that day and was able to get an appointment for Monday morning. As promised Dustin call when he was 30 minutes away and arrived on time. He took the time to explain my options so I could make an informed decision on what was the best option for me. I never felt rushed or pressured and in a few minutes he was done. Thanks Dustin and Precision!
- Jerry Harrell
You are welcome, and "thank you" for choosing to call Precision!
Product:
Acworth, GA
Good reputation and competitive pricing. Installer was excellent.
- Paul Burger
Thank you!
Product:
Marietta, GA
Ok
- James Brown
Thank you for the 5 Star Rating.
Woodstock, GA
Back in 2012, replacement of an old wooden garage door was done by Precision. Over the weekend, the spring broke. Called on Saturday, and tech Dustin was here on Monday morning. Great customer service! Dustin had the job completed in no time! He's a great tech with a wonderful personality! He answered all my questions, and explained exactly what needed to be done. Thanks for the prompt scheduling and service.
- Anglea Davis
You are welcome! Thank you for choosing Precision and for sharing your review.
Marietta, GA
Our door was having issues & I called this morning to schedule a repair. I was told that Dustin would be in my area between 10 & 2 today & would call me when he was heading my way, which he did. He determined the problem immediately & repaired the door quickly. I was VERY impressed with him & the work. I definitely recommend Precision Door for all garage door needs. This isn't my first time calling & having excellent results with them!!
- Lisa Summers
Thank you for choosing Precision to service your garage door needs - we appreciate your business and your recommendation.
Woodstock, GA
My garage door needed an adjustment and Dustin came promptly and made the necessary correction in less than 5 min. Thank you very much.
- Alfred Ekstrom
Thank you!
Acworth, GA
Tim did an awesome job installing my new garage door opener. He was very experienced and knowledgeable diagnosing the existing problem. He was prompt and explained everything he was going to be doing. Very friendly and professional. I would rate him as a 10 for his service. I would definitely recommend him and the company for their efficiency and competent staff
- Anne Offermann
Thank you so much for taking time to share your "Precision" experience for others to read. We certainly appreciate your recommendation and your business.
Product:
Marietta, GA
Dustin came out today, very professional and polite. repaired all items in a timely fashion. will use precision door again.
- James Leake
Very good - glad to hear you are pleased with the service and would call us again if you have another garage door need. We value your business.
Product:
Marietta, GA
The Technician was on time, knowledgeable about his trade and repaired my garage door in a timely manner. If and when I have another issue I will specifically ask for Dustin.
- Dominique Ali
Thank you! We consistently hear from customers how knowledgeable and efficient our techs are. Dustin is one of our talented team of technicians and we love to hear he did a great job for you and Precision.
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
I used the chat now option to begin conversations. I was answered promptly and professionally. I was told the expectation and there were no surprises. Within a few hours a tech named Jeremy called to say he was on his way, Jeremy was very professional and was a pleasure to deal with. Good customer service oriented employees are hard to find. I added a keypad to my order and Jeremy did not have the part he said no worries let me make a phone call, within 15 minutes another employee arrived, introduced himself and delivered the part. This is above and beyond customer service as I added this on last minute to my service request. Great job.
- David Kinzer