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Sean Sheiern - Director of Services

Sean Sheiern  - Director of Services
Service Technicians
Reviews: 446
Average: 4.97 stars
Drug Test: 3/1/2022
Sean Sheiern - Director of Services has received 446 reviews, averaging 4.97 Stars:
1 2 3 4 5

Sean Sheiern - Director of Services's Bio:

Sean is a family man married for twelve years and has 3 beautiful children. Boy, girl, boy. Sean is a senior technician and has been servicing garage doors for 6 years. Customer service and safety are his #1 goals.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The repair man came quickly and did a fantastic job! I will certainly use them again. The price was reasonable and we are very satisfied.

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience. Showed up in time. Quickly diagnosed the issue and covered it under warranty. I will use them again.

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A Response from: Tim

Thank you! We value your business.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sean and Adam did a great job! Arrived on time, were very professional and did not try to up-sell on the repairs. They provided the options, prices and let me make the decision w/o pressure. Would call again if my garage door need repairs.

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A Response from: Tim

Thank you for sharing your "Precision" experience and for choosing Precision to address your garage door repair needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Stars! Prompt and professional....excellent service!

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The 800 number to call was on the back of my manual on the Champion Garage Door that we bought in 2006. The 800 # gave me your service number. The technician that put a new garage door opener on for me was Sean. He was very professional, efficient and knowledgable. I feel he did an excellent job for me. Thank you all so much. I am much safer now. Annice Witt

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A Response from: Tim

Thank you Annice! We appreciate you choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is our third time using Precision and we have been happy every time. They call ahead to let us know they are coming and they are always on time. We have had Sean each time and I really appreciate his time to make sure our vehicles are also connected properly and that each door is balanced and safe each time. Today we needed a new one and we have purchased one with the MyIQ. I move it already.

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A Response from: Tim

Thank you so much for being a return customer to Precision. We value your business and appreciate the review!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They responded very quickly to my needs and the costs was very reasonable. Excellent service ... I highly recommend them !

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A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service & Great Repair Well Pleased

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A Response from: Tim

Thank you for the review. We're always happy to hear about a pleased customer.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

WOW! I'm not really sure what else I can write. Just WOW! I just had probably the best service call I have ever had working with a service / repair company. Seriously! My garage door broke yesterday. Old door... Old spring... old all around. I called Precision this morning to see if we could have the door inspected and get a quote for repairs, if it was even repairable. The company offered a service time between 10a - 2p (standard 4 hour window, right? I was nervous... been down this road with AT&T). I received an email noting who my service technician would be, complete with photos of ALL available technicians so even if there was a last minute change, I would be able to make sure the person showing up at my house was who he/she was supposed to be. First impression - good service so far. Sean Scheiern called at 10am and let me know he would be at my house within 20 minutes. Another good mark on the first impression list. Then he actually showed up on time! (Ever work with AT&T? This doesn't happen much). Sean introduced himself. He was very polite, courteous and friendly. I began to apologize for the clutter and dirtiness of my garage (an embarrassment for my wife). He was fast to put this worry to rest, commenting that most of the garages he visits are much worse and I "should see his"... (though probably untrue, it definitely increased the comfort factor). He reviewed the door and door opener. He noted the problem immediately. He checked the opener to evaluate the health of the opener. Though the units were old, and the doors were old, he made it a point to simply address the problem, provide the cost to fix the problem and didn't ONCE try to sell me new products! The price was explained... X for the new door spring, Y for the piece on the door opener and Z for the total. I knew exactly what the cost was... exactly what he was going to fix and exactly how long it would take him to do the job. SOLD ON SITE! He did the work... was great to visit with and was out faster than expected. The invoice was simple to understand and process, and was sent to me via email to keep in my online files (along with the initial emails). I now have a file on Precision... and will turn to this file ANY AND EVERY TIME I have a garage door issue... or am ready to make a garage door improvement. THANK YOU PRECISION! This is how a company is supposed to run. You can give clinics on Customer Service. You now have a loyal customer. Not that garage doors will present repeat business worth writing home about... but i will be sure to tell EVERYONE I KNOW about this experience and encourage them to give you a call when they need door repairs or replacement.

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A Response from: Tim

Wow! First of all, thank you for choosing Precision and secondly, "thank you!" for taking time to write your review in detail and for the recommendation!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What can I say - an exceptional experience! We had our garage door tuned up - so much quieter now! Sean is punctual, courteous, helpful, professional, and knowledgeable. We're a repeat Precision customer, and will be for years to come. Reasonable rates, too!

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A Response from: Tim

Thank you! We value your business and appreciate the review! Enjoy the "quiet"!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chose Precision because you had a company/representative in the Forsyth County area; you offered a Military/Senior Citizen Discount and you had a five star rating. You more than met our expectations: Arrived earlier than scheduled & once on location Sean was prepared to inspect & repair not only the broken chain on one of our garage doors, but also after asking if he would take a look/inspect our other four garage doors he was willing & had the necessary parts to repair (although not broken) but replace the chain on the remaining doors. What a guy, Mr. Sean! An asset to your company, pleasant, courteous, professional & promptly went to work to take care of our garage door needs. Hats off to whoever hired him...capable of making a command decision. Will will definitely refer Precision to anyone we know who might need garage door repairs. Thanks once again for your prompt service and please pass on to Mr. Sean Scheiem what a pleasure it was to work with him. So seldom in our busy world/lives do people take a moment to praise the ones that do a superb job and too many times all you receive are the negatives...let this time be different and pass on our praises!

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A Response from: Tim

THANK YOU! We definitely will pass your praises on to Sean. His professionalism and skills are certainly appreciated. We value your business and thank you for taking time to share your experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

WOW! THESE GUYS ARE AWESOME! VERY FAST, CLEAN, AND RELIABLE! VERY GOOD WORK. I WILL DEFINITELY USE THEM AGAIN.

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A Response from: Tim

Thank you for the great review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sean was my techician who came to my home to install two new LiftMaster garage door openers on September 12, 2018. He not only did this installation swiftly and without issues, he added plastic rollers, lubricated the system and told me everything he did. I really appreciated that. I would give this company and Sean a 5 star rating. Tom Brown

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A Response from: Tim

Tom, Thank you for choosing Precision and for sharing your review. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. The technicians did their work in a professional manner. They were asked to replace 2 broken springs of the garage door, they spent more time to balance the door until it's perfect. I am absolutely satisfied and would recommend to my friends.

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A Response from: Tim

That's great! We are glad you are pleased and would recommend us to your friends! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sean was awesome. Explained everything. Keep up the excellent service

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A Response from: Tim

It is our priority to provide great service-thank you for sharing!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have had two perfect experiences so far with Precision Overhead Door and Sean Scheiern specifically. The service is exactly how you hope it would go in your mind: great communication, Sean listened to what we needed, made a great suggestion and plan, and completed the work in a very timely manner. We also felt like the price was fair for the amount of product and services we received. I can't recommend Sean and Precision enough!

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A Response from: Tim

Thank you for choosing Precision, for your "rave" review and for taking time to share your experience for others to read. We appreciate your business and your recommendation!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company! Always on time and a fair price. Thanks for fixing my door!

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A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Shawn, was professional and on time, as a installer, and repair person myself in another field, I can respect the service Shawn provided. I using you guys for my new door purchase. Thanks Fred

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A Response from: Tim

Thank you, Fred! We appreciate your business and your review.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech showed up on time and was professional. He repaired our garage door, and explained the cost and how the repair would be done before he started.

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A Response from: Tim

Thank you for choosing Precision and for sharing your experience!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am delighted to rate Sean and his assistant an Excellent rating! They arrived on time and proceeded to repair my very loud and noisy garage door. Now I can hardly hear it ! They also returned the next day at my request to program the remote which I really appreciated. They left everything neat and tidy and in working order. I would highly recommend them and do in fact plan to have them back to work on my other garage doors! Thank you for a job well done.

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision Door Co. after seeing an ad. I was very impressed by the professionalism of the service tech. He was willing to fix an old door opener but gave estimates for repairs and replacement. Wow, what a difference. We went with a new opener and so very pleased!

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sean is a hell of good worker. very polite and friendly. Finished the job in no time. The door is a little noisy now when opening. Is it because of the new springs? will call on Monday to talk.

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A Response from: Tim

Thank you for sharing your review. Yes, please call if you have any questions. Thank you again!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sean and John were here when on time. They looked at the problem and examined the garage. Sean came up with 2 quotes and explained both of them to me. They both did a great job fixing my garage door. They were very professional in everything they did. I will recommend this company to my friends.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had them fix my garage door on two occasions and each time it has been satisfactory and prompt service. The technicians are well trained and did a fast, reliable job.

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A Response from: Tim

Thank you for choosing Precision to serve your garage door service needs - we appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service! I shopped around when we purchased garage doors a few years ago and Precision charged us half for the same exact garage doors that Overhead was charging. So, today, they came back to install a new keypad and to get a new remote. Sean was AWESOME! Hands down would never use another garage door company!

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, great job, highly recommend this company

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A Response from: Tim

Thank you! We appreciate the recommendation and we value you as a customer.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The people at Precision Overhead Garage Doors were professional and courteous. I called on a Monday to have someone look at our garage doors that weren’t opening and they had technicians out the next day. The techs (Sean and Steve) were on time and knowledgeable. They assessed our issues and gave us an estimate with two different options. They completed the work quickly and cleaned up after. Our garage doors finally work again and I can’t remember them being so quiet. I would definitely recommend this company!

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A Response from: Tim

Thank you Joanne! We most certainly appreciate your business and the fact that you would recommend Precision to others!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We've had Precision perform all repair and maintenance on our garage doors for over the last 15 years and are very happy with their professionalism and the quality of their service. I would highly recommend Precision for any of your garage door needs.

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A Response from: Tim

Thank you so much Kathy for the great review! We appreciate your business and that you recommend us to others!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Y'all always do an outstanding job with your work we have been nothing but impressed.

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A Response from: Tim

Thank you for choosing Precision - we appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed my repair done quickly. Precision was at my house 2 hours after my call. They were friendly and professional, did a great job. I would highly recommend them, you will not be disappointed!

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A Response from: Tim

Many thanks for your praise. We value your business and opinion.

Service Provided:
Garage Door Repair

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