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Shaun Sewell - Senior Technician

Shaun Sewell - Senior Technician
Service Technicians
Reviews: 448
Average: 4.98 stars
Drug Test: 3/1/2022
Shaun Sewell - Senior Technician has received 448 reviews, averaging 4.98 Stars:
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Shaun Sewell - Senior Technician's Bio:

My name is Shaun Sewell. I have an amazing Wife, Leigh, and Stepson, Noah, whom I adore. All of my time away from work is spent with them. We enjoy anything outdoors (hunting, fishing, anything adventurous). We are Christians first and foremost, we love supporting our church & community. I have been in the garage door industry for 13 years. I am a former owner of my own garage door company, and now work for a company that holds the same moral standards of the company I once owned. I enjoy everything about garage doors, from troubleshooting, to the finished product. I look forward to working with you and fixing your garage door. God bless.

Review:

I called Precision on the recommendation from a neighbor that was a satisfied customer. Plus the Trust Dale and online reviews. Mr. Sewell was great to work with.

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A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Precision Door is amazing! We called to schedule an appointment and they had someone here within 24 hours of our call! The representative on the phone was so kind! Shaun, who came to service our door was fabulous! He was thorough, listened to our concerns, and explained everything! He took time and made sure we were pleased and did not have any questions! We will definitely use Precision again and refer them to others!

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A Response from: Tim

Thank you for choosing Precision - we appreciate your business and any referrals you extend!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Shaun was great. Arrived on time, quickly identified the issue and fixed it for a fair price. Thanks.

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A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Shaun and Justin were here when they said they would be. They analyzed the problem quickly and determined it was the spring and motor needed to be replaced. Both were replaced and are working fine.

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A Response from: Tim

Thank you for choosing Precision and sharing your review!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Garage door opener stopped working. Precision was able to replace with a new opener and had it installed in an hour. Great service as always, no attempts to upsell but honest about what need to be done to keep everything working at its best. Always a pleasure to work with.

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A Response from: Tim

Thank you-we appreciate your business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Sean was just awesome. Friendly, respectful, neat. He explained everything to me and gave me options.. I will definitely use Precision door on my next home. Next week. Lol I didn’t see the option I used below so I chose one of them.

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A Response from: Tim

Thank you! We look forward to hearing from you when you need us at your next home!

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

I called on a Sunday, not for an emergency but simply because that's when I found time to call. I assumed I would have to leave a voicemail to start a game of phone tag, but the answering service was quick and courteous. Shaun Sewell came out to our house the next day, and he called ahead of arriving so that we had time to get ready for him. We wanted to explore options to make our garage door opener quieter because the room above our garage will soon be a nursery. Shaun walked us through the various changes we could make, and he was detailed without being pushy or using jargon to confuse us. We replaced the AC motor for a DC motor and replaced the springs and rollers. All of this was done on the first visit, because they travel with a well-stocked truck! Now the garage door is very quiet, and we can move on to other preparations for the new baby.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We knew we had an issue with the garage door when I saw some rust on the spring. Hoped it was just in need of some oil and a tune up and we wanted a new battery for the power failure feature. Shaun was right on time and did a total check. Turns out that the original garage door opener system that was installed in our townhouse in Academy Park included a spring that was not rated correctly for the weight of a double garage door. This was causing a great deal of stress on the entire system, including the expensive opener that we had bought 5 years ago. Shaun explained the issues he found and what he could do to remediate them. No hard sell. Just options and costs. We chose to do everything he recommended and the end result is terrific. It is even quieter than before (a Liftmaster system is hugely quieter than the builder grade one that we replaced a few years ago) and now is so well counterbalanced that we can lift the double door with fingers, if ever we need to do so. The system runs much more smoothly and sounds better. I do my homework before hiring any contractor. These guys are highly reviewed and do have a super BBB rating. We are very happy we found them and are going to post them as a trusted contractor on the Academy Park website. Thanks Shaun!

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A Response from: Tim

Thank you for allowing us the opportunity to take care of your garage door service needs. We certainly appreciate the review and the posting of our company to your community website!

Service Provided:
Garage Door Opener Repair

Product:
Springs

1 2 3 4 5
Date: 11/14/2018
Garage Door Repair
,
Review:

Heard TV ads and looked up company on internet.

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A Response from: Tim

Thank you! We certainly appreciate your business!

Service Provided:
Garage Door Repair

Review:

Knowledgeable technician with prompt and courteous service. Not only did we receive same day service, the technician was early. He quickly diagnosed the problem and showed us the defective parts and had all repairs completed within an hour and a half. Would definitely use the company again.

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A Response from: Tim

Thank you! Our technician's take their work seriously and we enjoy hearing about our customer's experiences. We value your business and appreciate the review!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Great service, quick and painless. The tech that came to the house called ahead of time, arrived on time, was very friendly and helpful. next time I need my garage serviced, this is the only company I will call.

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A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Shawn, Did an outstanding job, just as he has in the past for us.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very professional service technician. Shaun explained everything to us and provided us with multiple options to repair our garage door. Same day service and repair. Would gladly recommend.

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A Response from: Tim

Thank you so much!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Without hesitation, Shaun was professional, knowledgeable and courteous in handling our various garage door and opener issues. He was prompt (actually calling ahead letting me know he could meet earlier), quickly diagnosed the problem and walked me through all the relevant options to repair/buy before purchase - Needed springs, opener, keypad. I would highly recommend.

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A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Our opener arrived today technician arrived very professional - knowledgeable with the equipment. rating 5 out of 5. Will use again to get the other door completed... Semper Fi

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A Response from: Tim

Thank you for your service and for the five stars!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Your service and service person were wonderful Needed to do some thing ASAP and that happened Purchased new opener, springs and barrings

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A Response from: Tim

Thank you for choosing Precision and for taking time to post a review - we appreciate both!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Shaun a technician explained that our garage door opener was very old and the transmission inside the box was the problem. He said they didn't make them any longer so the choice was to replace it for $400. Then he remembered he might have one in his truck. This could save us because it was only $200. but only if he had this part that was not manufactured anymore for years. Lo and behold he had the part. He was able to quote instantly any part needed. amazing!!! He replaced the part and a few other items and left. A very friendly fellow. After he left my wife brought over the part he replaced 'the transmission' in a plastic bag. Since I am trusting and the reviews are so strong I just said ok. But my wife found the part, it is called a socket type for 19$ online. WOW! We trustingly let this company basically con us. I wonder how many times this has occurred to others who gave good reviews only to be cheated. Two calls to management have gone unanswered.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Could not have asked for better or quicker service. Shawn, the tech, was on time per his call. Took care of our needs and even programed the car opener so that we could use instead of a hand held remote. THANKS for the same day service!

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A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Shaun Sewell was our rep. today and Shaun had been here before and he knew right away what my problem was and it was easy to fix. I appreciate how fast you respond. I called about 10am and he was here within a few hours. Not long ago I recommend you to a neighbor who was told by home depot it would be 10day before they could come out and I told her to call Precision which she did and you were there that afternoon Thanks again for your service Bob

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A Response from: Tim

Thank you, Bob! We appreciate your business and your recommendation to your neighbor very much!

Service Provided:
Garage Door Repair

Review:

Tim did an excellent job explaining everything that needed replaced and what my options were. He was on time and very polite and personable. He did great work!

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install

Review:

Exceptional service, above and beyond. Trustworthy, informative, presented multiple options, spoke using terminology I could understand, came back a second time to install key pad and inform us about options. A+ from start to finish. Shawn (bearded) was amazing! Sandler Training for sure was an added bonus! :)

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A Response from: Tim

Thank you! We do all we can to help all our Technicians be the best they can be.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I've had the pleasure of working with Precision Doors three times in the past year. They've repaired and installed a garage door opener for me and have done it with professionalism and extreme customer care! My Technician was Sean Scheiem all three times, and he was extremely knowledgeable, courteous and professional! I rate Sean and Precision a 5 Star company!!

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A Response from: Tim

We appreciate your business! Thank you very much for sharing your review and for the 5 Star Rating!

Service Provided:
Garage Door Repair

Review:

Precision Door Service was great. I was able to get an appointment the next day. They were here first thing and very professional. They helped solve our problem without trying to upsell!

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A Response from: Tim

Thank you for sharing your "Precision" experience!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I was very pleased with the work performed today. Both of these gentleman were professional and did a great job. I was a bit worried when they told me the problem, but I am completely in agreement that it needed to be fixed. My door is so very quiet now!! And hopefully they bought me some more time with my motor. Anyway, cleaned up their mess and I felt like the charge was very fair. I think they may have fixed another problem with the door being lowered a bit more. Very happy!!

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A Response from: Tim

Great to hear you are pleased with your "Precision" experience. We appreciate your business and your review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great People and excellent work!

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A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

What unbelievable service! Professionalism,thoroughness and all for an amazing value. Shaun, the lead tech, was knowledgeable and friendly. Five stars aren’t enough.

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A Response from: Tim

Wow! Thank you for the review and thank you for calling Precision!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Outstanding work done by Sean, def be using precision/Sean again!

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A Response from: Tim

Thank you for sharing!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Hi Tim - We cannot overstate our satisfaction this morning with Sean and John, their instruction, explanation and general pleasant demeanor. We needed all the works to support the mechanics of the garage door working properly. Our options were well described, installed and tidied up afterward. I am the president of our home owners association, took several business cards and will keep my ears open for residents needing garage door assistance. Precision will be my recommendation. Thank you - a beautiful job!! Lin Arterburn

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A Response from: Tim

Thank you, Lin! We are glad you are pleased with everything and appreciate your recommendations!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Shaun and John were great techs. They explained what needed to be done and why and thoroughly informed me of the operation and proper safety involved in dealing with a garage door. I will definitely use Precision again.

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A Response from: Tim

Very good! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fast, courteous service. The Service Technician, Shaun Sewell, explained the cost before beginning the repair. He was very professional and performed the repair in a safe and efficient manner. I would definitely recommend the services of Precision Door.

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A Response from: Tim

Thank you so much!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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