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about Precision Garage Door
Precision Garage Door of Atlantahas received 11052 reviews, averaging 4.93 Stars:
Marietta, GA
Thank you for the 5 star review! We appreciate you taking the time to let us know about your experience!
Product:
Dallas, GA
Great company!! I had an emergency where the spring on my garage door broke as I was trying to leave my house. This stranded my car in the garage and me panicking trying to figure out how I was going to get my kids from school. I googled garage door repair companies and Precision was the 1st one to pop up. I called and was told that they could have a technician at my residence between 12 and 4 that same day. I was thrilled but what was even better was that not even 15 minutes after my initial call, the technician called to inform me that he could be at my house in about 20 minutes. When Dustin arrived he was very professional and did an excellent job. He found the problem and fixed it in a timely manner and I was able to pick my kids up on time!! I would definitely recommend Precision to others!!
- Amy Waters
Thank you for the 5 star review! Here at Precision we understand the urgency of our customers needs and do what we can to oblige. So glad we were able to help here, and we thank you for the recommendations!
Product:
Alpharetta, GA
I called in around 10:15am and within 45 minutes I had JOJO at my door. He explained thoroughly what he thought was best for my situation (garage door was coming off track and caving as it tried to open and close) and under 2 hours everything was done (new springs and rollers) and both my garage doors are working properly again and the work is under warranty. He was personable, professional and sweet to my dog...what more could you ask for!
- Rebecca Predko
Awesome! Thank you for the impeccable review! Great work Joe!
Product:
Kennesaw, GA
Dustin, the technician, was very informative, gave me different options to choose in the process and is an excellent communicator thru the process of the ‘techie’ aspect of new door openers and programming education. Thank you!!!
- Sharleeen Turley
Thank you! We appreciate our customers!
Product:
Lawrenceville, GA
The technician David is 5*. He is courteous, EXPLAINS everything well, and asked permission for everything. He did a fine job and Jim and I really like your door.
- Jim Jenkins
Thank you for the 5 star review! David is such an asset to Precision, we are thrilled that you were pleased with his work.
Product:
Snellville, GA
One of the garage door opener failed to work today. I contacted Precision Door Services. I want to thank Erin at the Call center who took her time in answering my questions, which let me choose this company to do the work. I want to give a big shout out to Mike E., (installer) who was very professional. He arrived on time. Any questions that I had asked, he took the time to answer the questions.
- Eugene Warrick
Mr. Warrick, thank you! We appreciate your business! Kudos to Mike and Erin, keep up the great work!
Product:
Buford, GA
Jason was a great salesperson, your prices competitive . Kyle who did the install was very nice.
- Betty Rose
Thank you for the 5 star review!
Product:
Jonesboro, GA
Many Thanks to Precision Door for your outstanding service. I recently had some work done on my doors and hardware. For some reason one of the doors began to not close properly. I called and a repair technician came out immediately and made a small adjustment. Now everything is working fine and my wife and I are very happy. It's good to still have companies like yours around that can be counted on to do quality work. Both of the technicians that came out were very professional and knowledgeable.
- Willie Barber
Thank you for allowing us the opportunity to make it right! We appreciate your patience and are grateful for the feedback.
Product:
Powder Springs, GA
Great experience. We received a reminder call the day before the Installer was scheduled to stop by. Then the Installer (Scott) called that morning to introduce himself and confirm what time he would be arriving. Scott arrived on time, completed the job in approx. 4 hours. I was amazed that he could remove the old doors, door opener & hardware. Then install the new doors, all the new hardware and the opener in that amount of time. The installation looks great and the doors operate perfectly. He removed all the trash from the install and was a pleasure to work with. The doors look great! We are extremely satisfied so far.
- Keith Jones
Wow! At Precision we certainly pride ourselves on customer service, seems Scott hammered that home for us. Thrilled that you are pleased with your new door and hope that you enjoy it for many years to come. Thank you for the 5 star review!
Product:
Sharpsburg, GA
Excellent service, fast response time and good work. Friendly employee and knowledgable. Would highly recommend them.
- Jorg Gehde
Thank you, we appreciate the feedback!
Product:
Roswell, GA
The technician that came out did a great job. The issue was the installer that originally installed the opener left one important item out - battery for the battery backup. Not sure how this happened with an experienced installer but it did. Since the initial installation we have had to call Precision back twice now. One time to fix the security lights because the door would not close and the next time to install the battery that should have been installed at time of installation. Never rec'd a good explanation of why the battery was forgotten when we purchased a unit that had battery backup.
- Gail & mike Parks
We appreciate the wonderful feedback and apologize for the mishap with the battery backup. We've taken the necessary steps to ensure this doesn't happen again in the future. Thank you for the opportunity to make it right!
Atlanta, GA
Same day service. Knowledgeable technician, great service. Will definitely use again for any garage door needs.
- Keith Greer
Thank you for the 5 star review!
Product:
Dallas, GA
George was great! Very nice, very knowledgeable, eager to please and very skilled at his craft. He also took time to explain everything and program my wife’s car for the opener. Very pleased with the quality of the product, works well, very quiet and seals nicely. Good company.
- Tim Graham
Excellent! We hope that you enjoy your new door for years to come! Thank you for your business!
Product:
Gainesville, GA
David was awesome and had everything he needed to fix our remote garage door opener issues. He was knowledgeable and expedient. 5 stars for sure!!!
- Cadie Cooper
Thank you for the 5 star review!
Product:
Mableton, GA
I was very pleased with our technician and he was very courteous, very thorough and very knowledgeable. I would recommend him and Precision Garage Doors to anyone in need of service or replacement of their garage door opener.
- Valerie Weeks
We appreciate your recommendation and thank you for your business!
Product:
Cartersville, GA
I just purchased my home and after all the remodeling I incurred the garage door was my last hurdle. I spoke with a few door company’s when i called this company i felt a sense of calm and professionalism. The salesman was very informed on products and pricing, after paying deposit i was given an install date. The installer showed up on time but only one guy and this was a 4pane 15 foot wide insulated door. I was worried to say the least however Fred Griffin took this task without a second breath. I can not express how this company so professionally handled this task. I give this company a five star rating and recommend it to anyone needing a garage door. I am a very satisfied customer.
- Benny Hood
Wow, thank you for the 5 star review! Fred is certainly as asset to the team and we are so glad we were able to provide such service to you! Thank you for your business, enjoy the new door!
Product:
Atlanta, GA
Pricey but feel like it was competitive. It has been 13 years since I had to have a new opener and spring. Service was excellent. The installer was extremely knowledgeable. The job was done in a matter of hours. Completely satisfied and will recommend and use again.
- Charles Cates
We appreciate the feedback, thank you for allowing us the opportunity to serve you.
Product:
Dacula, GA
I called this morning because one of our garage doors broke this morning.. Actually the large metal pulls disc broke and came flying from the garage door to me standing by my back door. It flew so quick and hard that it made a huge ho,e in the Sheetrock inches from my face, the ricocheted to the other side of the garage. A few inches and I would have been killed. It was horrible. I called Precission and they had Dustin come out within an hour. The actual doors were fine but he ended up replacing both pulls systems with a much much safer designed one as well as pointing out and replacing 3 broken brackets. The quality of materials is incredible. We will feel so much safer now knowing that if the super thick cables they use, which I can imagine breaking, do break the spring system will just cause the door not to open but will not allow the parts to catapult through the air. Dustin was extremely professional and so nice. He explained each step before he did it and did not pressure me in any way to have the second door repaired to the upgraded standard that the broken was. It was a no brainer. Please give them a call if you ever need help in the future.
- Kathy Kelley
Kathy, thank you for the impeccable feedback. We appreciate you taking the time to share your experience with us and future customers! So glad that you weren't hurt during this malfunction and that you now feel safe in your garage. We look forward to working with you in the future should you need us.
Product:
Union City, GA
Came out to my house on time as quoted and did the repair in a timely manner. Great Service
- Ronald Thomas
Thank you for the 5 star review!
Product:
Villa Rica, GA
My garage door would not open. I saw that one of the springs was broken. Kris showed me the hinges that torn from stress. The price to rebuild the door was more than I had expected but I have never encountered this problem before. Kris explained the situation and gave me several options. He completed the work in less than two hours.
- Roger/judy Nichols
Mr. Nichols, thank you for the 5 star review! So glad we were able to meet your needs and surpass your expectations!
Product:
Fayetteville, GA
Everything about my experience with your company was professionally handled, from my initial phone call inquiry to the technician who came and did the actual repair. And may I add that Ed Davis, the tech who did the repairs was very knowledgeable and informative as well as very capable.
- Tony Mirabella
Thank you for taking the time to let us know about your experience. We appreciate the 5 star review!
Product:
5
- Shirley Robinson
Thank you for the 5 star review!
Douglasville, GA
I had new doors put in 4mos ago my wife said it was to noisy so I called for you to look at it and your service man explained to her and made her understand the noises! Glad there’s nothing wrong thank you for my great doors!
- Steven Hammond
Continue to enjoy your new doors! We appreciate you and the feedback!
Product:
Bethlehem, GA
Hi my name is Diane and I am new to the area Mike came out and did our door and he was excellent.
- Diane St. hilaire
Thank you, Diane! We appreciate your business.
Product:
Lithonia, GA
Excellent service. The tech was very nice and very professional.
- Audrey Martinez
Thank you for the 5 star review!
Product:
Lithonia, GA
James was excellent and this why: 1st he was ahead of schedule and came before the appointment. He replaced the operating system because the garage door wouldn’t. Very professional and explain what the issues were. Thank you for sending James.
- Tammy Robinson
Thank you for the 5 star review!
Alpharetta, GA
Called Precision at 3:30 PM the tech Kris Boyter was at the house about 5:15 PM, assessed the repair, provided the repair options, I selected my preference and BAM finished by about 6:45 PM. I could not be happier with Kris and Precision. Thanks
- Tom Warner
We are thrilled to have another satisfied customer and appreciate you taking the time to let us know about your experience! 5 stars! Thank you
Buford, GA
I have had a garage door and a garage door opener replaced by them and in both instances I went through the salesman Jason who gave me excellent quotes and has taken care of any questions I have had in a timely manner. I would recommend this company to anyone in need of there service.
- Ronald Gibson
We thank you for the opportunity to provide our service and appreciate your recommendation!
Newnan, GA
Ed provided very profession service and repair. He provided detail description of needed parts and actions required for the repair. I am very pleased with the quality and cost of service
- Charles Wilson
Thank you for the 5 star review!
Product:
Stone Mountain, GA
The company Precision is responsive, caring, professional, and courteous. My garage door broke at 7pm and they were out the next morning by 9am to get it repaired. James from Precision is knowledgable, professional, and speedy. He'll get you back up and running in no time! Thanks Precision. You're a lifesaver!!
- Wendy Fritz
Thank you for the 5 star review! So glad we could help, we value our customers!
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
I saw your write up in the TrustDale booklet. I felt safe about choosing your company as his company is certified and backs the work performed by various contractors. Your write up also detailed the services that you provide in repairing garage doors. I was pleased when your technician showed up promptly this morning. He was professional and efficient in the renovation of my garage door which was 56 years old. It certainly was time to have the total renovation done. It was done well in one day with warranties to back the new motor and new parts that were replaced. I highly recommend your company as a reference!
- Barbara Clarke