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Precision Garage Door of Atlantahas received 10956 reviews, averaging 4.93 Stars:
Lilburn, GA
We were able to change the schedule around to make it possible for one of our technician's to take care of this customer by Tuesday, rather than waiting until after to July 4th holiday. She called to express her gratitude for us being able to do that and reported the thoroughness of the technician who came to her home to resolve the issue. We do our best to provide excellent and prompt service and appreciate the business all our customer's entrust to us.
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Jonesboro, GA
I would recommend them to all my friends I need of garage door repairs and service. Same day service and the technician was very knowledgeable and helpful. A++ service
- Pamela Bass
Thank you for sharing your experience and thank you for the recommendation to friends!
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Atlanta, GA
Awesome, awesome, AWESOME! Super fast turnaround to schedule appointments. Ryan was very knowledgeable and helpful in explaining the issue with my garage door as well as in recommending best option to proceed. I couldn't be happier with the end result. Well done!
- Howard Smith
That's great! Thank you for sharing!
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Jefferson, GA
We were very satisfied with Michael Ottosen work. He did a excellent job. We are very happy with the job he did in fixing our garage door. Leon in Jefferson, Georgia
- Leon Gosciniak
Thank you, Leon! We appreciate your business and thank you for sharing your experience for others to read.
Lilburn, GA
Excellent Service!!! I would not trust my garage door to any other company. I can count on Precision to do a great job every time. Albert was the tech that came by my home to fix the garage door opening and he is fantastic. Kudos!!
- Bridgette Robinson
Wow! Thank you for choosing Precision to take care of your garage door needs!
Decatur, GA
The service was outstanding. Ryan called and checked with me prior to arriving. Once here he explained everything step by step. He also gave me recommendations on what to do going forward. I would defiantly recommend this company to anyone who ask going forward.
- Kyante Gadson
Thank you for choosing Precision and for the recommendation!
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Douglasville, GA
Thank you so much for programming our keypad and openers on our home we just purchased. You have just made our lives easier and eliminated one form of stress. Chasen was very nice, professional and extremely helpful. Precision Garage Door will be the only garage door company that we call for all future repairs. Thanks again!
- Angela Cummings
Thank you! We appreciate your business!
Marietta, GA
Hello. The technicians were quite friendly and competent. But $380 for three remote controls and the programming of only two cars was very pricey. I would be reluctant to refer to friends given the very high price for service. Carl Goolsby, Jr
- Carl Goolsby
Product:
Lilburn, GA
Prompt! Diligent! Articulate and clear when explaining what needed to be done to repair my existing garage door. Didn't try to sell me a new door just to be selling something. Fast work. Roy was my service technician. I definitely recommend !! *Precision: My door runs so much smoother and more quietly. So glad I had this work done.
- CB
Great to hear you are pleased with Roy and the service he provided you. Thank you for choosing and recommending Precision - we appreciate it!
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Mableton, GA
Great job by Michael!
- Erik Anhaus
Very Good! Thank you for choosing Precision!
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Marietta, GA
Very fast turn around and work was done right the first time!
- Greg Lees
Thank you for taking time to share your review!
Cumming, GA
The service tech showed up on time and was professional. He repaired our garage door, and explained the cost and how the repair would be done before he started.
- Chris Jordan
Thank you for choosing Precision and for sharing your experience!
Kennesaw, GA
Not only am I dissatisfied with the repair service I received from Precision Door, I’m extremely dissatisfied with their lack of response to my concerns. When I called to complain, the same tech who serviced my door called me back. When I asked for his managers phone number he refused to give it to me but said he would have him call me back, but he never did. I then sent an email to the person who mailed me my invoice and they never replied. I then sent email to their main email address but still never received a reply. Now, I will take my complaint to the Better Business Bureau.
- Jack Kanis
Woodstock, GA
Excellent service from start to finish! Josh was very professional and courteous. I will definitely recommend this company to my social media friends and family!
- Karen Seward
Thank you for allowing us the opportunity to be of service. We value you as a customer and appreciate the recommendation.
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Villa Rica, GA
excellent service. Jason was friendly and efficient.
- Cecil Goyette
Thanks!
Fayetteville, GA
Chasen Price communication we right on point. We are extremely impressed and satisfied with the service given by Chasen. We will continue to refer your company to our family and friends.
- James Adams
Thank you!!! We certainly appreciate your business and continued referrals.
Bethlehem, GA
David called and gave me a 30 minute arrival time. He was very knowledgeable on the type door system I had. He was very courteous. He fixed the broken spring and lubricated the door. I would recommend this company to anyone needing garage repair or new garage door installation. I really liked the idea of weekend appointments.
- Bill Etheridge
Thank you for choosing Precision and for the recommendation!
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Snellville, GA
Precision has my recommendation. Michael Otteson did an excellent job installing my new garage door opener. He was very personable and explained the difference of repairing the old one (which is no longer made) or purchasing a new one. He was always on time and called to let me know when he would arrive. He also programed my car to open the garage door which was greatly appreciated. He has "thumbs up" from a Snellville home owner who will call on him again if the need arises.
- Betty Cowart
Thank you for the recommendation and for taking time to share your review. We value your business!
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Jonesboro, GA
Service was excellent, tech took pride in doing a very good job of installing garage door opener, all wires were neatly attached, he gave tips on how to maintain opener and gave perfect instruction on how to operate said door.
- Rodger Allen
Thank you for choosing Precision and for taking time to share your experience for others to read.
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Marietta, GA
I used Trust Dale for my garage repair and service. I do not have time to have someone come out, charge a high fee and do a sloppy job - and care for my husband who has Stage 4 lung cancer. Your technician discussed the problem, solutions and cost with my husband and me. We chose the most expensive solution for long term problem free results and have been very pleased with our choice. I'm too old to have repair work done over and over. Thanks to your technician for his professionalism.
- Martha Boyd
Thank you - we certainly appreciated your business.
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Atlanta, GA
Great job Service man did a great job. New quickly how to fix door.
- Joel Nerenbaum
Thank you for sharing your experience with Precision.
Monroe, GA
Very pleased with the product and the installation.
- Brenda Guy
Thank you!
Product:
The best way to describe Precision Garage Door is quality products, fantastic service, and GREAT people! I would highly recommend them to anyone!!!!! Jeremiah came to repair our door today. He was friendly, courteous, professional and knowledgeable! Thank you Precision Garage Door!!!
- John Hanley
Thank you for choosing Precision and for the recommendation! Your business is appreciated!
Cumming, GA
Fred Griffin installed my 1st garage door, and did an outstanding job. He was friendly and courteous – explained what he would be doing, and answered my questions. Fred worked competently and efficiently in dealing with a concrete foundation wall and metal support post in the garage. He was meticulous in making sure that the door operated well and that there was a good seal all around the edges of the door opening. He also explained some easy maintenance tips to make sure the door performs well over time. Some issues at my house made it necessary to install the two garage doors separately, and I appreciate Fred’s professional skill and care in the installation of this door.
- Dorinda
Thank you for the review!
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Alpharetta, GA
To: Tim, Owner of Precision Garage Door of Atlanta From: Jennifer Lee (Work order#4157903 Invoice O2838413 5/17/2018) Hi Tim, As invited to write a comment per your email, I would like to give Precision Door a chance to correct the pricing mistake on my invoice before I appeal to the credit card company. I called Precision Door to get an estimate for a garage door spring replacement for one of my rental properties in Alpharetta. I received a quote between $70 and $180 (material and labor) before placing the work order. When the technician got there, he said that spring is of a different system that will take longer time to replace, so he will charge us $650 which is almost $500 more than the quote. I refused the work, and immediately he said he can call his manager to reduce the price. Eventually I was charged $300 plus tax for the spring which only took him less than an hour to replace. After he left, my tenant called and said the garage door remote control doesn't work. I had to call Precision Door and asked Sean the manager to call back to re-program it to complete the work. I am writing to request a refund of $120 ($300 minus the maximum of the original quote $180). I felt it was a rip-off. Do you think I will trust your technician to work on my other rental properties again? No unless you adjust the fee and make this business transaction right! Sincerely,
- Jennifer Lee
Since the review was written we have responded to the issues brought forth regarding the pricing,etc. and communicated with the customer. It is our understanding that the customer now realizes what the situation was and are pleased with the outcome. For clarification; the original quote was given based on the assumption that it was simply a broken spring only, however when the technician arrived and was able to see the situation in person, it was discovered that it was the entire "spring system", not just an individual spring. We did provide a discount on the parts provided, and the remote control issue was remedied as well. We appreciate your business and value each customer. Thank you for choosing Precision!
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Marietta, GA
I was extremely pleased with the service. Been needing a new door for several years, and because the tech was so knowledgeable I ordered a new door. Been away for a spell, now waiting for the door thank you, I had the flyer from the home show and knew who to call.
- Anita Simms
Thank you for choosing Precision!
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Lawrenceville, GA
A little pricy, but great service. My printer is broken, can you send a receipt to my home by mail
- Marlene Westrom
Loganville, GA
I now have a garage door company that I'm highly satisfied with and trust! I had the bottom seal replaced on my garage door and a tune up. The service I received from Ryan was professional and educational. He thoroughly explained every step of the repair and I will definitely use Precision Door for all of my garage door needs!
- Pam Stephens
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Alpharetta, GA
I am delighted to rate Sean and his assistant an Excellent rating! They arrived on time and proceeded to repair my very loud and noisy garage door. Now I can hardly hear it ! They also returned the next day at my request to program the remote which I really appreciated. They left everything neat and tidy and in working order. I would highly recommend them and do in fact plan to have them back to work on my other garage doors! Thank you for a job well done.
- Chadwick Joyce
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Atlanta, GA
I'm totally satisfied with the installation of a new garage door opener by Precision. The installer did a thorough job and was professional and courteous. The company exceeded my expectations. The cost was reasonable.
- Joel Gottlieb
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
I am not happy. I called to begin with to get a quote about prices and you were $90.00 less than the company we had used for years. It was installed on Thursday and on Friday, the door would not go down. I called on Saturday only to find out I can't get service till next Thursday. When I went outside to check on the light on it that won't turn off, it was very hot so I unplugged the unit. I would like someone here sooner than 5 days from now.
- Sheila Landis