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about Precision Garage Door
Precision Garage Door of Atlantahas received 10956 reviews, averaging 4.93 Stars:
Smyrna, GA
Product:
Canton, GA
I called Precision after seeing your ad on TV and receiving a small catalog in the mail with your ad in it. The service technician was courteous and did a good job. So far, the new openers are working good.
- Louise Rodgers
Norcross, GA
I contacted Precision Door Co. after seeing an ad. I was very impressed by the professionalism of the service tech. He was willing to fix an old door opener but gave estimates for repairs and replacement. Wow, what a difference. We went with a new opener and so very pleased!
- Candy Pratt
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Griffin, GA
I'm very pleased with the repair performed on my garage door. My technician, Chasen, was very professional and attentive to the needs of the repair and maintenance needed to my garage door. Thank You!
- Parrish Ellison
Thank you for sharing and for choosing Precision.
Lilburn, GA
We had a great experience using Precision. Ryan was professional, on-time, honest, and he fixed our issue very quickly. We'd highly suggest this company to anyone else who needs garage door repairs, and we will certainly be using this service in the future!
- Taylor Johnson
Thank you for choosing Precision and for taking time to post your review. We certainly appreciate the recommendation!
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Cartersville, GA
Your technician Jermiah came to my home as requested to make necessary adjustments to garage doors to correct water leakage under both doors. He was very professional and arrived in the window of time that was scheduled.
- Jesse Jones
Thanks Jesse!
Atlanta, GA
Definitely another 5-star rating for this company! Today was the second time during our ownership of this home that we turned to Precision Door Service. Because of the excellent repairs, thoroughness, communication skills and friendliness of the technician at our earlier visit, we again turned to them this week when what turned out to be a minor issue (but a major headache just a few days from closing on selling our house!) needed to be resolved. Today, Joe M. was our technician and the experience was again exceptional. One more thing off of the burgeoning moving check list with timely, friendly service. I believe in being as quick to praise as to criticize, and am most happy to recommend this company and the team members I've dealt with.
- Mac McKinsey
Thank you Mac for taking time, out of what has to be one of your most hectic weeks, to post a great review for Precision. Your business and words of recommendation are greatly appreciated! We wish you well in your new home!
Woodstock, GA
Both of my experiences have been great. Respectful and knowledgeable staff.
- Erik Rios
Thank you for being a repeat customer! We certainly appreciate your business!
Alpharetta, GA
Kevin replaced a spring on one of our doors, but also checked and repaired the other one as well. Excellent, courteous and quick service from the scheduler to the repair professional.
- Max Skidmore
Great to hear Kevin took good care of you. Thank you for choosing Precision!
Product:
Lawrenceville, GA
when I made an apt I mentioned that I had a coupon for free service call with repair, the person noted this on my service call and informed me that the call is $59.99. My apt was between 12-2pm he showed up at 10am, and my son who works nights was caught off guard by the tech who quickly took advantage of this saying that the service call is $120 but for $10 extra he would grease the springs. when I got home I called the 800# and complained. I was told that my service record did in fact state that I had a coupon for a free service call and that she would report this to the local office from which I could expect a call soon. This was Sat it is now Mon and still no call back. I should not have been charged $130 and am dubious of utilizing their services again, or at least not without spending the day at home just in case they show up early!
- Ray Foster
Decatur, GA
I love my new door. I am completely satisfied. The salesperson Kay was the best. The young man who installed the door was very professional and edficient. I would have given 5 stars but the appoinmemt maker failed to explain the arrival time to me. She apologized but it caused a glitch in my day. Overall I would definitely recommend the compnay to my friends and family.
- Angela Turner
Thank you Angela for sharing your review. We apologize for the issue with the appointment time explanation. Thank you for the recommendation to friends and family!
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Snellville, GA
Joe Mikesh did an excellent job quickly. He was very personable and explained all my options thoroughly, letting me know which items were a priority and which were recommended but could be delayed if needed. I highly recommend his services.
- Betty Burnsed
Thank you for choosing Precision and for the recommendation!
Loganville, GA
After reading the reviews and selecting to use Precision Doors I initially thought my review would not be a 5-star review. However although my tech was late due to an unavoidable situation once he arrived I found myself pleasantly surprised with the professionalism and the can do attitude of the technician Michael. Michael provided professional , knowledgeable and courteous service. Although the job went late into the night he stayed until the job was complete I would highly recommend Precision Door for anyone finding themselves in need of the service
- Lisa Fairley
Thank you for choosing us and sharing your experience. Michael is a professional and we are happy you were pleased with his service and expertise.
Product:
Duluth, GA
Sean is a hell of good worker. very polite and friendly. Finished the job in no time. The door is a little noisy now when opening. Is it because of the new springs? will call on Monday to talk.
- Yvette Dressler
Thank you for sharing your review. Yes, please call if you have any questions. Thank you again!
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Cumming, GA
Outstanding work done by Sean, def be using precision/Sean again!
- John Stancel
Thank you for sharing!
Product:
Ed Davis was here a year and a half ago installing a new motor. At that time I thought he did a great job. And I still believe it today. Today, over the phone, he walked me through a reset to resolve a small problem. Great customer service. For my next garage door needs I will call Precision Overhead Garage Door.
- Fred Chitwood
Thank you Fred - glad Ed was able to help you get the issue resolved quickly and easily. We certainly appreciate your business!
Decatur, GA
I was satisfied with the technician that serviced my garage door. He installed new springs, cable, etc. He was very professional and attentive. I would give a 5 star for what was done today.
- Jerry Wells
Thank you for choosing Precision and for sharing your experience!
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Alpharetta, GA
The technician was excellent. He explained well what the problem was, what the options were, installed the new equipment, and gave us maintenance tips. Very nice guy.
- Yana Kastosova
Thank you!
Product:
Atlanta, GA
5 star rating. I can’t begin to say how pleased I am with the level of service I received from Precision Garage Doors. They definitely exceeded my expectations. I would highly recommend them for any type of garage installation or repair. They are honest and will do everything to make it right. Customer satisfaction at its best.
- Todd Wilcher
Thank you for sharing your experience - we appreciate your business and your recommendation!
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Grayson, GA
The technician explained the issues we had and the options available to resolve those issues. He was knowledgeable and professional.
- Pat Wagner
Thank you for the review!
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Roswell, GA
Great technician and very good customer service representatives on the phone
- Rose Miller
Thank you!
Tyrone, GA
Hi Tim, Chasen just left our home. He assessed our garage door needs and then replaced our 25 year old garage door opener, plus did a tune up. Chasen was very professional and explained everything he did. We really enjoyed having his expertise on the job. Thank you again for having such high quality folks on your team. Sincerely, Jerry
- Gerald Elder
Glad to hear you are pleased with the service you received! Thank you for choosing Precision!
Product:
Atlanta, GA
I got a email from Tim the owner to let him know if I was not satisfied. I had questions and I emailed him back but that account is set up for no-reply. The email bounced. So I had no way to contact. I tried to contact him before I wrote this. Got 2 springs replaced and on each door. The springs installed are different sizes/specs on the same door. My research indicates that the springs should be the same size and specifications for longevity on the same door (my original springs were same size and specs). This makes sense. Other garage door companies informed me so also. I paid a lot of money for upgraded springs (salesman advice) and even though they may last out the warranty period they may break before the 12 year mark my last springs worked. The technician was polite but was a sales man never the less. He quoted me a 30$ price on a washer that is Free when you buy springs on the internet or from other companies or 3$ MAX. Since I paid for labour. The parts shouldn't have been overpriced. Thats double dipping to me. Because I got my other doors functioning door springs replaced the 2 washers were not charged for but I was made to feel that they're giving away some thing of great value when in REALITY it had little or NO value. I did not appreciate that at all. I only got this company in an emergency because a friend recommended it. I do feel that garage door companies charge a lot for service. I recommend that customers call around and price the parts and labor. Replacing springs should not be that expensive. The salesman should not try to sell you the most expensive item. Customers are usually trusting the professionals and the professionls have a responsibility to be honest and save customers money. The doors are working fine but the unmatched springs on each door according to other garage door companies will potentially be problem in the future. This bother me a lot. After the work was done I investigated this matter. I felt some thing was wrong. My original springs were the same size and specs for a reason. Everyone was polite who I talked to and came on time. I can give a 5 for that. Cost 1 (honestly). The work took about 60 minutes.
- FH
Product:
Lilburn, GA
I called to discuss the options for repairing or replacing an old garage door opener that had stopped working. Precision did everything they said from scheduling that day, calling prior to arrival to Josh being knowledgeable and prepared to explain options and answer questions. The over 20 year old garage door opener couldn't be repaired, so I had to replace it. I received an excellent price, great guarantee and he installed it while he was here. I received all paperwork regarding the guarantee specifics later the same day by email. I am very satisfied.
- Sheila Dean
Thank you for choosing Precision and sharing your experience in the review! Enjoy your new garage door!
Product:
Marietta, GA
I selected Precision based off their representation in the marketplace. They without a doubt exceeded my expectations. The various service reps were extremely helpful and went above and beyond ensuring that everything they did was thoroughly explained and agreed upon. I had a two car garage door replaced. I won’t hesitate to refer others to Precision.
- Anthony Banks
It was our pleasure to serve your garage door needs. Thank you for sharing your review and for the recommendation!
Product:
Douglasville, GA
I needed the torsion spring replaced on our garage, and did some internet research and saw the Precision Garage website. I saw the acknowledgements, read the reviews, and gave a call. My appointment was the very next day, and the positive response from others is what I experienced. Jeremiah was the technician that made the repairs, no pressure sales or any gimmick for more money. I appreciate the exemplary service.
- Gary Johnson
Thank you - we appreciate your business!
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Duluth, GA
Professional, explained everything, cleaned up after
- Tiffany Merrill
Great! Thanks for sharing!
Product:
Atlanta, GA
Joe was very well informed on the services you offer. He quickly evaluated my problem and recommended that we get a complete new door instead of just the springs and cord I was requesting. He was friendly, courteous, professional, competent, trustworthy and efficient - he got my old garage door working very quickly. Joe is certainly a valued assed to Precision Overhead Garage Door service. I am very happy that he was my service advisor.
- Cornelious Williams
Very good - "Thank you" for sharing your experience! We sincerely value your business.
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Norcross, GA
Great service.
- Louie Bernstein
Thank you!
Product:
Lawrenceville, GA
I just purchased a beautiful double garage door from Precision and it was the best experience that I could get. They were very prompt and extremely polite and very efficient. I would highly recommend them to anyone if they need a garage door. I am very satisfied. Thanks Prevision.
- Tom Dray
Great to hear you are a satisfied customer. Thank you for the "high" recommendation! Enjoy the new garage door!
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Fantastic service. No complaints.
- Richard Volentine