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about Precision Garage Door
Precision Garage Door of Atlantahas received 10947 reviews, averaging 4.93 Stars:
Powder Springs, GA
Austell, GA
My technician was Kevin and he did a great job! He addressed my issue with 2 of my garage door openers and was able to fix it and get it back working. Thank you Kevin!
- Cotrina Jones
Tyrone, GA
Professional service delivered on time and at a fair price.
- Clark Perrin
Cumming, GA
Precision ordered the wrong doors initially but then got them right, no rush so that wasn't a problem. What was disappointing was the two panels I replaced needed to be painted to match and while I had the paint for them to do the job I was told after install that painting the doors to match existing was not included. So I now have two tan panels and two white:/
- Rita Kendrick
I am so sorry that this was not communicated to you before the job. Our employees are garage door technicians, not professional painters. We will use this as a learning experience to make sure that we communicate more clearly with our customers in the future. Thank you for your feedback.
Product:
Atlanta, GA
The service Rep, Al, was on time, professional and did explain the costs in advance. It was only after he was finished did it hit me that $488 to replace a couple of springs inside of 30 minutes was over the top. What could I do? I couldn't ask him to undo his work. So I had to write a check for almost five hundred bucks for half an hour's work and perhaps $100 in parts. The worst feeling is that I should have stopped them from doing the work in the first place, so shame on me. That said, shame on this company for gouging their customers. There are similar reviews about Precision around the country, should have done my research.
- Bryan Cornon
Product:
Marietta, GA
Finally great service from a repair company!!! Not only was my Tech on time- he was a bit early! He worked swiftly and I believe offered me good advice and a fair deal. Thanks Precision!
- Kim Vitale
Technician, Ed Davis, was , professional, courteous and explained process in detail. Excellent service!
- Edward Gardner
Edward was my technician. He arrived when he said he would. Upon his arrival, he performed a complete overhaul of my garage door. This included: Springs, cables, rollers, and bearings. The work was completed in an hour. Ed was very professional and I was pleased with the service.
- Paul Smircich
Product:
Love the service that I received! My service technician, Brandon, was very knowledgeable and professional and my garage door works again! Yeah! Thank you Brandon and Precision Door!
- Darlene Sweatt
Fayetteville, GA
Great people, great work, great price. Found additional repairs that is needed to be looked at, did not push me in to any thing. They are going to get me a price. I have ask them to schedule a time to make the additional repairs.
- Gerry Paulk
Lawrenceville, GA
Brandon came out to do a tune up on old garage door. I half expected to get up-sold on some new springs and rollers but, in fact, Brandon said all that was needed at this time was some minor adjustments and lube; and the old wooden door is in pretty good shape for its age. I, admittedly, would like to get a a new door (only because I don't like the windows), but there was no pressure from Brandon to try to sell one. He gave me the price for new rollers and for a new door. I got a business card because I do plan on calling Precision again before the end of summer.
- Kirk Cason
Fairburn, GA
Edward was wonderful. Thanks!!
- Crystal Sneed
Duluth, GA
Precision door was able to make a timely appointment on Saturday afternoon. Al, the technician, was on time. He quickly sized up the problem and explained in detail what needed to be done. He gave me a rough estimate of cost. He completed the job sooner than I would have expected. He then came in and explained the repair work and went over the invoice. I was thrilled with the service and give them 5 stars!
- Tom Haas
Stockbridge, GA
Prompt courteous service. Technician provided a detailed explanation of parts and repair service.
- Bernard Ash
Product:
Lawrenceville, GA
I was very impressed with the prompt, professional, and excellent service today. Travis is a fantastic guy! He gave us various suggestions on fixing our garage door and in less than 30 minutes, he was done. Our broken, misaligned, dented, loose cable, roller-missing garage door was working perfectly and gliding smoothly and noiselessly like I never heard before. I am the original homeowner, and even when we bought the house brand new, the garage door had always been noisy and shaky. I will definitely recommend Precision to everyone I know. It can't get any better than this really. Thank you Travis! Thank you Precision!
- Tj Nanna
Woodstock, GA
Had them come out to do a quote, and loved the tech, Mike, got a call ahead of time, AND an email that showed a picture of who was coming out. I loved the safety that provided. He was early, called ahead, and was courteous. Was honest about not being able to fix our 20+ year old system, as we later found out with many calls, and quoted for a new system. The prices were the deterring factor in the new system. I was able to find a smaller company that offered apples to apples for $100 less for the total package. Then, cancelled with them after finding out a friend would do it for the cost of dinner and we purchased the top of the line system (major upgrade) and are spending $200 less overall. If it weren't for the friend, we surely would have gone with the less expensive co. due to cost. However, if cost is not an issue, I would have gone with this company- IMMEDIATELY. I felt much better in person with Mike the tech than I did over the phone with the lowest cost company. Mike was NOT a "salesman." He was straightforward with his prices and the differences between them. I appreciated his time. I would give Mike 10 stars.
- Erin Ahrens
Smyrna, GA
Kevin worked hard to satisfy our needs.
- Marsha Riley
Product:
Atlanta, GA
5 stars!!! Mark came when he said he would be at my home, was professional, knowledgeable, helpful, efficient, thorough and just did a great job. I wish we had had Precision install our garage doors and openers. We would not have had the problems which led me to call. Thanks for a job well done!
- Richard Green
Product:
Marietta, GA
I had a great service tech. The job was taken care of in less than one hour. . If price is not an issue, I recommend this company. The customer service is great. I feel that the price was very high for the job. I had two springs changed. The bill was over $350. I am not sure if this is normal. If it is then you will love the prompt service, scheduling and outcome of the service visit.
- Stacy Abston
We have done a lot of research and have found that our pricing is very competitive. With that being said, we also use upgraded parts that are far superior to many of the parts that are available on the market. You will find that our springs have a longer life expectancy than those less expensive versions, being far less expensive in the end.
Product:
Roswell, GA
we were & are completely satisfied with all aspects of the installation. definitely a 5 star
- Bob Scarborough
Product:
Alpharetta, GA
We contracted Precision to deliver two new garage doors and two new motors, since ours were 20+ years old. The initial visit was only to have one of the motors fixed, and because the technician because was so knowledgeable and courteous, and the price right, we decided to get the new doors. He did not try to hard sell me into buying new doors. On the other hand, he even fixed the door for free until the new ordered doors arrived. Installation was done in a very cold winter day, and because of that I believe that we ended up having some small issues with the new sealants around one of the door and some loose frames after a couple weeks that needed a few more staples/nails,however both issues were taken care of eventually. There was some miss-communication in the process, but they were (Tim) very quick to rectify it. Overall, they were great. The garage doors look beautiful, the price was right, and the customer service was reliable. I would highly recommend their service.
- Giselle or bill Mastrototaio
Product:
Atlanta, GA
arrived sooner than had anticipated ,serviceman courteous got job done in lest than hour . t hanks
- Jimmy Dixon
Product:
Lawrenceville, GA
Precision Door is the personification of Professionalism! Brandon Propes is very courteous and capable and quickly determined the cause of our broken garage door. He presented us with several options for the repair and let us decide. He replaced both broken Springs and related hardware and now the door works better than when originally installed. We would recommend both Brandon and Precision Door to any of our friends without the slightest hesitation!
- Larry Barciniak
Product:
Lithonia, GA
I heard about your company from television commercials. I am pleased to say you were as good as advertised! Travis was awesome. He called to tell me his estimated time of arrival, he was courteous and professional, and kept me informed about everything he planned to do and any new issues that arose. I was very happy with the service I was given and the finished product. I have already recommended Precision to a friend.
- Delia Abner
Product:
Cumming, GA
First consult on a repair was timely and helpful...decided to replace 40 year old door instead...order to install was as promised and well done...Call them....
- Boyd Spitler
Product:
Kennesaw, GA
Hi, I really appreciate you rapid response, Mike did a great Job! Thank you!!
- Nunvia Pezzella
Product:
Acworth, GA
I am very happy with the repair work. I also added a tune up for both doors. Thanks for quick service and complete explanation of pricing as well as services to be performed. Mike West was timely, professional, knowledgeable, friendly and expedient, all of which I appreciate.
- Pete Lammers
Product:
Alpharetta, GA
please keep name anonymous
- Liz Jobson
Decatur, GA
5 Stars. I chose Precision because of their reviews. I was not disappointed. The Technician called to inform me when he would arrive. He was courteous and explained the options of fixing the garage door opener. I highly recommend them.
- Kathy Walmsley
Sean was great yesterday. No hassle, cleaned up and could not tell he worked in our garage. Thanks again. Thus us the third time I have used Precision.
- Albert Petrangeli
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Just wanted to thank Kevin for an OUTSTANDING job! Door is working like a champ. I could see by Kevin's attention to detail that he wanted to get even all the little bugs, kinks and creaks out of our door before he left, in addition to the repairs he made. Thank you Kevin.
- Randy Hendrix