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Dustin Bourchier's Bio:
My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.
Roswell, GA
Woodstock, GA
My garage door spring broke at 5 PM, and the door could not be opened even manually. Called Precision Garage Door Service at 5:30 and got a repair appointment for 10:00 the next morning. The tech arrived on time, quickly determined what repairs were needed, and finished the repairs within about an hour. Cars no longer locked in my garage! Efficient, courteous, and professional service.
- Ron Seiberling
Roswell, GA
Dustin B. did a fantastic job in the repair. Very professional and courteous. Would recommend to anyone.
- Ed Beldowicz
Product:
Alpharetta, GA
Great service, quick response very nice tech who came to the house, explained the issue and gave a quick estimate. The work was done right away with quality.
- Adriano Araujo
Product:
Alpharetta, GA
We used Precision Door Service a few years ago to conduct a regular maintenance on our 2 garage doors. They were very professional and good to work with. More importantly, I did feel they tried to up-sell me on anything. This year I decided to do the maintenance again as I like to keep our equipment regularly maintained versus waiting for a breakdown strategy. I checked around to compare service and competitive prices. Precision was slightly higher is service cost per garage door but my experience with them before persuaded me to use them again. I also had some programming issues on my remotes etc. Precision came out the next day and I worked with Dustin B. as our technician. He was a pleasure to work with and was very professional. He resolved all our problems and at the price that was quoted when I called in. I will certainly use them on my next maintenance or any future garage door issues.
- David Thompson
Product:
Monroe, GA
Although my garage now works, I’ve continued to find self tappers all over. Dustin complained of a hour and a half drive more than once, didn’t want to leave without doing work because of the drive,(apparently the Athens store is closed I guess because we are 30 mins from Athens) screws are missing/not even there or attempted. I wasn’t even going to write a review. But when I found 3 more screws in the driveway and around the cars, figured I’d let it be known.
- Nick Keener
Product:
Suwanee, GA
Dustin did an excellent job and thoroughly explained the work that was needed to get our garage door working again. He arrived on time and listened to my issues. I would recommend Precision Garage Door to my friends and family when they have issues with their garage door. Thank You Dustin
- Jim Williams
Cumming, GA
Technician was horrible. Instead of fixing the sensor and sensor bracket properly, he just turned its direction in 2 minutes with his wrench. (He also advised me to contact Lift master for design improvements!). It only took 2 minutes. He charged me $202.23 for this work!!! When I googled it, the safety sensor alignment typically costs $75-85. The complete replacement of sensor costs $170. I will never come back to you and will also propagate this bad story.
- VENU CHERUPILLIL
Cumming, GA
Good past experience. Fast response, diagnosis and repair. The Tech was great, personable and efficient.
- Stuart Kyle
Product:
Flowery Branch, GA
Dustin was an amazing contractor and thoroughly explained the work that was needed to get our garage doors working again. We had two springs and Genie doors installed. Dustin made sure everything from the remotes to Apps were installed and working before he left. He was here until 8:00pm on a Friday night to make sure everything was fixed. I’d highly recommend this outfit with their great customer service.
- Michael Truelove
Product:
Suwanee, GA
I called to inquire about new garage doors and was able to speak to someone right away. They scheduled someone to come out the same day and he arrived within the window promised. Dustin was extremely knowledgeable about garage doors and was very open and honest about pricing. He was so friendly and professional and not pushy in any way. He was genuine and very helpful. This has been a great experience. I would highly recommend this company (and found them in the Forsyth County “Best Picks Report”, so others clearly agree!).
- Pam Johnson
Product:
Flowery Branch, GA
Quick service
- Charlene Smith
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Dustin came out on a repair service call and gave us a great professional recommendation to just replace our belt system because it was really really old. He was quick and efficient and super super friendly. Would recommend to anyone in the area!
- Andrew Choe
Product:
Cumming, GA
Precision Garage Door provided excellent service. They arrived on time and gave a clear estimate before starting the work. They replaced the opener and changed the rollers quickly and efficiently. The job was clean, and the quality was top-notch. Before the repairs, my garage door was very noisy. After the new rollers and lubrication, it's much quieter. The technicians were courteous and professional, explaining everything clearly. While the service was pricier than expected, the quality and professionalism make it worth it. I highly recommend Precision Garage Door for anyone seeking reliable and high-quality garage door repairs
- Sanjay Gadre
Product:
Suwanee, GA
Fast service A little bit expensive
- Castor Bayron
Gainesville, GA
Great people
- Ken Chahoy
Product:
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It was so easy to get in touch with Precision even on a Sunday. Best part is that we were able to get the broken spring replaced and the rest of the system inspected for continued use without further issues. Dustin and Willie were very professional, friendly and got the job handled. Great Service!
- Ann Brown
Product:
Buford, GA
Dustin is a great representative for his company. Friendly, professional and extremely meticulous describes his demeanor . He answered every question in a very detailed and understandable manner. He was everything you hope for in a technician and a person. PS: He deserves a raise for his customer service abilities.
- David Binder
Product:
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Thank you for sending a super Technician Dustin B. to rescue our captured cars in our garage by a broken spring . Dustin was timely and fast . Very professional. thanks again Jay Wiegman
- Jay Wiegman
Alpharetta, GA
Dustin was on time, professional and his service demeanor is awesome! Highly recommend if you need garage door service.
- Michelle Van Horn
Duluth, GA
Top of class experience! Convenient online scheduling. Appointments available right away. Technician Dustin was excellent! Called ahead to say on the way. Pleasant, extremely knowledgeable and trustworthy; laid out the options for needed repairs and completed them perfectly and in a timely fashion. 100% satisfied! Highly recommend Precision and Dustin!
- Stephen Higgins
Product:
Alpharetta, GA
Dustin was great!
- Cody Manly
Product:
Cumming, GA
Excellent job
- Madhu Kulkarni
Product:
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repair man was professional, courteous, and knowledgeable. However I thought the service was over priced. (re-aligned one safety sensor and tightened two wing nuts for $150). It took him longer to input all the information into his tablet than to do the work.
- Mike Graham
Alpharetta, GA
The technician arrived within an hour of my initial call for service to replace the broken torsion springs on my garage door. Unbelievable response time. The technician was very knowledgeable and courteous and took the time to answer all my questions and even gave me a demonstration of a different, quieter opener. No complaints about the service. My only complaint is that I thought the price was too high but I needed it fixed and the technician knew what he was doing.
- Rick B
Thank you for choosing us and for the incredible 5-star rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do! We appreciate you!
Product:
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Great service quality work
- Dariel Rodriguez
Thank you for choosing us and for the incredible 5-star rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do! We appreciate you!
Product:
Cumming, GA
Dustin was awesome.
- Sarita Carrega
It’s lovely to hear your kind words of appreciation for our hard-working technicians! Thank you for choosing us!
Product:
Cumming, GA
Very efficient and timely
- Margaret Squires
Thank you Margaret! Our guys are always learning new things and that helps them to work quickly and efficiently. We appreciate the review!
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My garage door opener had lived a long life and it finally wound down after many years. Dustin came to the house and was so professional and knowledgeable and immediately recognized the issue and went over my options. I got a new system installed and he showed me all of the capabilities after he finished. Great experience and great company!
- Luke O’Brien
Product:
Cumming, GA
Just spoke to my neighbor as he replaced both tension bars for less than the one I just replaced. Went over and it was basically the exact same thing. In other words I should had waited and research it better instead of jumping in. Thank you you got me.
- Rudy Marchi
Thank you for sharing your experience. We had our service manager reach out to you and he said you were happy with the work that was done! Please let us know if there is anything else you need! We appreciate you!
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
after many calls NO ONE ever got back to me with estimate with model of better opener with battery back up. will be going with another installer this week!!!
- Howard Hilleson