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Dustin Ridge

Employee Avatar
Service Technicians
Reviews: 278
Average: 4.99 stars
Drug Test: 3/1/2022
Dustin Ridge has received 278 reviews, averaging 4.99 Stars:
1 2 3 4 5

Dustin Ridge's Bio:

My name is Dustin. I've been in the garage door business for 4 years now and enjoy every aspect of what I do from customer service to repairs. I do my best to educate my customers on every product we sell and install. I have 3 precious children and a beautiful wife I consider my life partner. When I'm not working, I spend every free moment I have with them in hopes of making wonderful memories for them.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was great. Dustin Ridge, the technician, was able to come earlier than the appointment. He found the problem and fixed it quickly. He is a nice, polite young man and I'm sure an asset to the company.

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A Response from: Tim

Yes, Dustin is an asset to our company. We believe we have a great team of professional technicians and garage door installers, as well as administrative, customer service and management personnel, but it is always nice to receive reviews to confirm that for us. We appreciate you choosing Precision and thank you for sharing your review!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent and prompt service. Dustin was very professional and delivered awesome service. Will use Precision again and will definitely refer.

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A Response from: Tim

Thank you for calling Precision and for the referral - we appreciate both!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Dustin arrived on time and did an excellent job, working late until the job was completed to my satisfaction. He did a great job cleaning up and stayed and answered any questions I had and explained all the operational details. I couldn't have been more pleased and would recommend Precision to anyone looking for their garage door needs.

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A Response from: Tim

Thank you very much for choosing Precision and for sharing your review.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 01/05/2019
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5. Very professional service and on time and informed

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A Response from: Tim

Thank you for the "5 Stars"!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision with a non-emergency issue and they were out the next day! Dustin was not only knowledgeable but extremely professional and courteous. I will use Precision and recommend it to all of my friends and colleagues because of my interaction with Dustin and Precision! Thank you again!

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A Response from: Tim

Thank you! Your business and recommendations are greatly appreciated!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service - had the parts on the truck. Dustin is great. He came on a Sunday.

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had garage opener installed on 11/21/18. The tech, Dustin was very professional and knowledgeable, which helped me select the appropriate opener. After assembly, he took the time to explain operation and program features. Excellent customer service!

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A Response from: Tim

Thank you! Enjoy the new garage door opener!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Personable and quick. Dustin came in and quickly accessed the doors. And told me what need to be done. I would recommend them again

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A Response from: Tim

Many thanks for choosing Precision - we appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustan was very professional. He fixed the problem with the opener, and greased the wheels and hinges. We chatted briefly about horses. Overall a very pleasant experience.

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A Response from: Tim

Thank you for such a nice review. We are so happy that we were able to help you out and fix your problem. Have a safe and Happy Holiday Season!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and attitude!!

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A Response from: Tim

Thanks!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic service. Service was prompt (same day) and highly professional throughout. Would definitely recommend and use again if needed.

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased with the service we received on 9/24/18. Our technician, Dustin 3 Ridge, was very knowledgeable, extremely efficient, & professional. Our garage door is also much more quiet now & the door opener is working the was it was intended to. We will definitely use Precision in the future should the need arise. Thank you for the amazing service that was provided to us.

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A Response from: Tim

Thank you for choosing precision - we appreciate it - and thank you also for sharing your experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin, my repairman, was prompt, courteous, cheerful, knowledgeable and helpful while replacing my broken garage door spring. I wish all repairmen were as professional as Dustin. Thank you Dustin, you deserve a raise and a promotion

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A Response from: Tim

Thank you for the review! It's always great to hear customers complimenting our technicians. They work hard and have spent a lot of time training and gaining industry knowledge and know-how. We certainly appreciate your business as well as the professionalism of our technicians, like Dustin.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring broke on Saturday. I called later that day and was able to get an appointment for Monday morning. As promised Dustin call when he was 30 minutes away and arrived on time. He took the time to explain my options so I could make an informed decision on what was the best option for me. I never felt rushed or pressured and in a few minutes he was done. Thanks Dustin and Precision!

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A Response from: Tim

You are welcome, and "thank you" for choosing to call Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good reputation and competitive pricing. Installer was excellent.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ok

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A Response from: Tim

Thank you for the 5 Star Rating.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Back in 2012, replacement of an old wooden garage door was done by Precision. Over the weekend, the spring broke. Called on Saturday, and tech Dustin was here on Monday morning. Great customer service! Dustin had the job completed in no time! He's a great tech with a wonderful personality! He answered all my questions, and explained exactly what needed to be done. Thanks for the prompt scheduling and service.

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A Response from: Tim

You are welcome! Thank you for choosing Precision and for sharing your review.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our door was having issues & I called this morning to schedule a repair. I was told that Dustin would be in my area between 10 & 2 today & would call me when he was heading my way, which he did. He determined the problem immediately & repaired the door quickly. I was VERY impressed with him & the work. I definitely recommend Precision Door for all garage door needs. This isn't my first time calling & having excellent results with them!!

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A Response from: Tim

Thank you for choosing Precision to service your garage door needs - we appreciate your business and your recommendation.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door needed an adjustment and Dustin came promptly and made the necessary correction in less than 5 min. Thank you very much.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim did an awesome job installing my new garage door opener. He was very experienced and knowledgeable diagnosing the existing problem. He was prompt and explained everything he was going to be doing. Very friendly and professional. I would rate him as a 10 for his service. I would definitely recommend him and the company for their efficiency and competent staff

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A Response from: Tim

Thank you so much for taking time to share your "Precision" experience for others to read. We certainly appreciate your recommendation and your business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin came out today, very professional and polite. repaired all items in a timely fashion. will use precision door again.

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A Response from: Tim

Very good - glad to hear you are pleased with the service and would call us again if you have another garage door need. We value your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician was on time, knowledgeable about his trade and repaired my garage door in a timely manner. If and when I have another issue I will specifically ask for Dustin.

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A Response from: Tim

Thank you! We consistently hear from customers how knowledgeable and efficient our techs are. Dustin is one of our talented team of technicians and we love to hear he did a great job for you and Precision.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks Precision for a great job replacing the springs on my garage opener. Dustin was very professional and knowledgeable.

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A Response from: Tim

Thank you! We value your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

outstanding service; quick, efficient.......

-

A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was awesome, He called to let me know that he was on the way, got right to work, once he gave a break down of the repairs need. The price was more than fair, and he did a great job. By the time he was finished I felt like more like I had a visit from an old friend, rather than a service technician. I have found my go to business for garage door needs!

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A Response from: Tim

Thank you for choosing Precision and for taking time to post your review! We appreciate your business very much.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin is amazing and very personable!!!

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A Response from: Tim

Thanks for sharing!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service at a great pricing!

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin came out for our garage door spring repair, and did a fantastic job. He was very knowledgable on what he was doing and fixed our door quickly. He was able to explain what we needed and why, and also gave us tips on brands and models we should avoid and ones we should consider when looking to upgrade our second door. We will gladly use Precision again and recommend them to others.

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A Response from: Tim

Thank you for the recommendation and for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent tech. He explained everything, was neat and efficient.

-

A Response from: Tim

Thank you for taking time to post your review - your business is greatly appreciated!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were quick to get to our home and fixed our damaged door with professionalism, courteousness and precision.

-

A Response from: Tim

We love it that you used "precision" in your review! Thanks for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

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