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Read what people are saying
about Precision Garage Door

Precision Garage Door of Atlanta
has received 155 reviews, averaging 4.06 Stars:
1 2 3 4 5
Review:

They did a great job, and showed up on the same day that I called. Thanks

- Al Ringer

A Response from: Tim

Thank you for calling, we are so happy we could take care of your garage door needs so quickly. We appreciate your business very much! Please let us know if we can help in the future.

Service Provided:

Garage Door Repair


Review:

Great customer service, answer phone at first ring and cane same day and job done in 30 minutes, pricy but worth it

- Gerarzo Goya

A Response from: Tim

Thank you for calling, we are so happy Joe was able to take care of your door needs. We appreciate your business and the five star review!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Excellent service & very professional technician, Victor. He was very thorough on inspection of both garage doors. Specific requirement was to replace garage door remote which he did on the spot. He also provided estimates on options to be considered on future needs of equipment due to age. Only concern was the price of the new remote, which I consider excessive-$79 for remote + $99 for programming it which took a max of 30 seconds. I will still seriously consider Precision for future business.

- Bernie Booth

A Response from: Tim

Thank you for taking the time to leave a review. Victor is great and we are so pleased he was able to replace your remote as requested. We appreciate your business very much!

Service Provided:

Garage Door Opener Install


Product:

Opener


Review:

Fast and very nice service.

- Debra Wilder

A Response from: Tim

Thank you for your business and the review!

Service Provided:

Garage Door Opener Install


Product:

Opener


Review:

I like your company. And the work that is done, I have used you all in the past, and the work was done with excellent,& cleanliness.

- Roland Flowers

A Response from: Tim

Thank you for trusting us to help with your garage door needs again. We appreciate your business and look forward to working with you in the future if the need arises.

Service Provided:

Garage Door Repair


Review:

God job,thanx

- Col r.d Ammon usmc

A Response from: Tim

Thank you for the 5 star review!

Service Provided:

Garage Door Opener Repair


Review:

5

- Sheila Herring

Service Provided:

Garage Door Repair


Review:

Tommy was professional and courteous, and he worked quickly. He was there when he said he would be, and he gave me options without a hard-sell. I mean, my garage door opens and closes now, so I'd say I'm happy with the work. The only things that would have made it 5 stars instead of 4 are: 1) I would have liked a "same-day" appointment like it advertised on the web site, and 2) Tommy noticed some other things that needed replacing while he was doing his inspection, and those repairs (if I had opted to have them done) drove the price up by more than 4 times the original price quoted. If changing the springs had only been an extra $100 or so, I would have opted to have that done, as well. I thought an extra $300 was a lot of money to ask to change out the springs and pulleys since he was already out there replacing the lift cords.

- Julie Glatzhofer

Service Provided:

Garage Door Opener Repair


Review:

Repairman called ahead and was earlier than he expected. Was thorough and did a good job, Would have given a 5 except that I had a $249 charge for a hung door, which I thought was a little high.

- George carmi Marsh

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

After having an inspection done (including roller replacement) and new openers installed 11 months ago at a cost of nearly $1200, the last thing I expected was to pay another $1000 for spring replacement. I was hoping that the loud noise the doors were making would be covered under the 1 year warranty. Having said that, the spring replacement work was done professionally.

- Pat Wagner

A Response from: Tim

Thank you for the review - yes, we looked back at your previous appointment details and at that time the springs were not an issue and did not need replacement then. We do appreciate your continued business. Thanks again!

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

There were some minor mishaps when my doors were initially installed. When the correct panels came in the young man Fred, completed the service. Fred did an awesome job! Fred was very professional,knowledgeable and polite. The salesman and the office staff was very professional. Love my doors. Thanks Percision!

- Linda Johnson

A Response from: Tim

Thank you for your review-we appreciate your business and hope you enjoy your new doors for many years to come!

Scott Shaw Service Provided:

Install Garage Doors


Installers: Scott Shaw
Review:

Had to have second warranty adjustment on my new garage door that Precision installed last summer. Your prompt response is appreciated and your Technician was very knowledgeable on repairing and correcting my door problem.

- Richard Kucharzyk

A Response from: Tim

Thank you- we appreciate your business!

Service Provided:

Garage Door Repair


Review:

The communication is great when you are a new customer and making an order, they are prompt to make an appointment for new business. But it's been hard trying to get a follow-up appointment with this company. We paid $650 for repairs, the person that was out there said that the company will make a follow-up appointment very quickly and will have you taken care of. This was Friday, I still haven't received a phone call. Every time I call the business they say that there are no repairmen available. But they were readily available upon the initial call. My recommendations is to only pay for the same day repairs and if you have to have a follow-up appointment then pay half and then pay the remainder after the repairs are done.

- Mark Davis

A Response from: Tim

Thank you for your review - whenever a customer is not able to give us a 5 star review, or are not completely happy with their experience we do look into the situation and the circumstances surrounding the issue. What we found is the service call and the order for the parts were all done on Friday, February 1st and on Monday the 4th the appointment for the actual repair was scheduled for Friday the 8th (we had to allow time to receive all the parts needed). We are not sure how the appointment for the 8th, was created in our system on the 4th, without your knowledge. It seems there must have been a miscommunication somewhere. We sincerely do not see how we could have possibly communicated any faster since our office is not open over the weekend.

Service Provided:

Garage Door Repair


Review:

My experience with Precision Door was wonderful. They were on time for the free estimate and the installation of my new garage door. My installer Fred was wonderful and very courteous. Cleaned up after install. I was very pleased. Would use them again.

- Monica Brock

A Response from: Tim

Thank you for sharing your "Precision" experience-we appreciate your business and the fact that you would use us again! Enjoy your new garage door!

Fred Griffin Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Fred Griffin
Review:

Josh was knowledgeable, efficient, and professional. My only complaint about the company was that I was quoted a price over the phone that turned out to be only half the price of doing a thorough job (it's $89 for maintenance on the garage door, and then another $89 for maintenance on the motor -- it wasn't made clear that those are two different things).

- Jane Robbins

A Response from: Tim

We sincerely apologize for any confusion - we will take this into consideration to see what can be done to help clarify the information. Thank you for choosing Precision and for sharing your review.

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Review:

We had a problem with our garage door and Precision was able to send a person the next day. The technician immediately diagnosed the problem as a bad motor on the opener and said it was not possible to fix it. His quick judgment to come to that conclusion was disappointing to me since he took basically no time to arrive at that conclusion. Being in a rush and not having time to get a second estimate, I decided to have them install a new opener. I had a bit of sticker shock, as the price quoted seemed quite high to me (approximately twice what I could purchase a new one at Home Depot). I eventually decided to have them install the new opener. The installation went fine, taking about 90 minutes, and the door works well.

- David Chapin

A Response from: Tim

We appreciate your business very much. Our technicians are experienced and trained to be able to be efficient with proper diagnostics so as to not waste time for the customer and the company. Our desire is that our customers believe there is value in having us make the service call, and be able to complete the repair - in most cases right then, which includes the installation of the parts. Again, we thank you for your business and sincerely hope you enjoy the new opener for your garage door.

Brandon Seligman Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Brandon Seligman
Review:

A little pricy, but great service. My printer is broken, can you send a receipt to my home by mail

- Marlene Westrom

Ryan Hudson Service Provided:

Garage Door Repair


Technicians: Ryan Hudson
Review:

I love my new door. I am completely satisfied. The salesperson Kay was the best. The young man who installed the door was very professional and edficient. I would have given 5 stars but the appoinmemt maker failed to explain the arrival time to me. She apologized but it caused a glitch in my day. Overall I would definitely recommend the compnay to my friends and family.

- Angela Turner

A Response from: Tim

Thank you Angela for sharing your review. We apologize for the issue with the appointment time explanation. Thank you for the recommendation to friends and family!

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

I was very satisfied with the technician services. He was very professional and knew his product. I was very much surprised and unhappy when I was informed that I had to pay an activation fee for the remotes. This was not explained to me when I made the appointment

- Clyde Bolds

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Review:

The service was fine, the individual was prompt, and it didn't take too long for him to repair my garage, however; i wasn't satisfied with the price for the amount of work done. To replace two springs and two cables cost me $478.00 and change. I thought that was a bit steep. I was in a pinch because I had a vehicle trapped inside. Next time I will shop around more.

- Johny Washington

A Response from: Tim

Thank you for the review - we welcome an educated consumer and want you to be informed as much as possible. Many calls we get are from folks who have had one or both springs break with their vehicle inside their garage and we understand these situations are of high priority. With that in mind, there were no charges for same-day or emergency service and we were able to get to your home relatively quickly. The springs we installed are powder coated and will give you nearly double the cycles, for the same amount of money, than a non powder coated spring - which is prone to rust and therefore breakdown much quicker. We value you as a customer and hope you come to appreciate the products you purchased and the value you received. We sincerely want to keep you as a satisfied customer for years to come! Thank you for choosing Precision- we don't believe you will need new springs or our services for several years, but when you do, we hope you choose us again!

Ryan Hudson Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Ryan Hudson
Review:

I used Precision for the first time and was very pleased. The gentleman that came out was very pleasant and I felt very comfortable with his recommendations and service and will definitely use them from now on

- Angela S.

A Response from: Tim

Thank you Tim for sharing your review - we appreciate your business!

Service Provided:

Garage Door Repair


Review:

Awesome service, problem identification including immediate needs and potential problem areas in the future. Repairs were conducted quickly and the door is working better than expected. I will be calling for all future maintenance needs and equipment installation on an adjacent project building soon. Thanks for the great service.

- Bill Christie

A Response from: Tim

Very good! Thank you for taking time to post your positive review- we appreciate your business!

Service Provided:

Broken Garage Door Spring Repair


Review:

Tim - I appreciate that you stepped up to assist with a delicate problem. To me, Precision was 'moving the goal line' on me as a customer and I became frustrated. I was wrong to become so frustrated but the situation to me was one-sided. Your intervention changed everything. You stepped in and stepped up and solved this problem. I am grateful to me for that and will continue to use Precision Garage when a problem arises.

- LaCivita, Ric

Brandon Seligman Service Provided:

Garage Door Opener Repair


Technicians: Brandon Seligman
Review:

The call was courteous and the technician came when promised. He performed a tuneup on door and motor. No problems. Thank you.

- Florence Welch

Service Provided:

Garage Door Opener Repair


Review:

Joe, the tech guy , showed up on time, listened to what I said , and performed the needed work in less time than I had imagined it might take. He installed a new safety sensor . He was great and I am happy !

- John Yates

A Response from: Tim

Thank you for taking time to post your positive experience!

Service Provided:

Garage Door Opener Repair


Review:

The technician was very speedy and knowledgable in work. They arrived on time with same day appointment. Kudos to your team and the technician Chase 3 Desilvia.

- Joselin Skarra

Service Provided:

Garage Door Repair


Review:

5 stars

- Elvin Walls

Brandon Seligman Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Brandon Seligman
Review:

The Policy of asking the deposit for ordering parts not a good idea when the customer is happy to pay the full amount.

- Uthan Vivek

Service Provided:

Garage Door Repair


Review:

Tech was polite and very respectful. We needed new springs and center bearing. Cost felt really high but I don't know anything about garage doors or how much it should cost to fix the issue I was having. As long as it doesn't break again I'm happy.

- Windle Lands

David Sweeney Service Provided:

Garage Door Repair


Technicians: David Sweeney
Review:

Service representative was polite, efficient, and knowledgeable. He repaired my door by replacing parts that had prevented my garage door from opening. Representative gave a full explanation of new parts 1/2 HP MOTOR, 1 light, 2 remotes, wall button,7 ft. chain rail, and safety sensors. I was given explanation of why the need for replacement, and details for operating the door and remotes. It should be noted that I DID NOT receive a second light bulb although description of equipment provided indicated TWO lights. Representative advised that IF I had a light bulb he would install it in the overhead mechanism. Service was good, but it should be noted that a consumer should ALWAYS receive what they are entitled to during a service call. ONE LIGHT BULB MISSING!! It was not until I received my email receipt (after the representative left) that I realized I had an entitlement to the second light bulb at the time of installation as it was indicated on the receipt. Just calling attention to a consumer issue. It should be noted that I would recommend this company.

- Marlene Mcbride

Service Provided:

Install Garage Doors


Product:

Garage Door Opener


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Gwinnett County

(770) 882-2524

(770) 882-2524
Cobb County

(770) 308-4411

(770) 308-4411
Alpharetta Area

(678) 436-5599

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DeKalb County

(404) 751-1634

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Atlanta Area

(404) 751-1634

(404) 751-1634
Fayette County

(770) 882-2524

(770) 882-2524
Cherokee County

(678) 436-5599

(678) 436-5599
Forsyth County

(770) 308-4411

(770) 308-4411
Clayton County

(770) 282-2211

(770) 282-2211
Gainesville Area

(678) 707-8620

(678) 707-8620
Cartersville Area

(678) 436-5599

(678) 436-5599
Stockbridge / Griffin Area

(678) 707-8620

(678) 707-8620
Douglasville Area

(770) 882-2524

(770) 882-2524
Newnan Area

(770) 282-2211

(770) 282-2211
Athens Area

(706) 608-8899

(706) 608-8899
Precision Garage Door Service
Office: (678) 395-4624
6550 McDonough Dr
Norcross, GA 30093
Precision Garage Door Service
Office: (678) 771-5973
5950 Shiloh Rd E
Suite D

Alpharetta, GA 30005
Precision Garage Door Service
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
Precision Garage Door Service
Office: (770) 460-5111
137 Bethea Road
Suite 701

Fayetteville, GA 30214
Precision Garage Door Service
Office: (678) 802-8110
5152 Belle Wood Ct
Suite E

Buford, GA 30518
Precision Garage Door Service
Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622