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about Precision Garage Door
Precision Garage Door of Atlantahas received 199 reviews, averaging 4.05 Stars:
Atlanta, GA
Product:
Hampton, GA
Shannon was my guy, he did an excellent job explaining to me everything i neede to have done. GREAT JOB SHANNON
- Charetta Robinson
Alpharetta, GA
Your employees were very courteous and customer centric, which stood out during my interactions with both Juan (the initial technician) and Victor who came back to fix my issue a day later. Both Juan and Victor were very personable and professional gentlemen. After Juan visited to resolve my garage door issue yesterday, there was a lot of vibration coming from the motor after he left so I contacted him the following day to come back and take a second look at it. His response was great and another tech (Victor) who was in the area came back just a few hours later. Victor was equally great. However, what really stood out during both interactions is how hungry both techs were to try to get the upsell. While your company may think that’s great to hear, it could be a turn off to customers. I understand that there is value to an upsell, but it seems that your techs in this instance were programmed to push for the purchase of a new motor - even though my current motor was functioning just fine prior to my service call. As it turned out, a piece of rubber had gotten stuck in the gears of the motor during installation of the new belt that I had just paid for. Look, I’m okay with an upsell, but if I did not push back a bit, I could have easily been on the hook. Thanks for listening!
- George Vasquez
Product:
Kennesaw, GA
Job well done
- Aaron Jacobs
Product:
Kennesaw, GA
Brandon was extremely professional and knowledgeable. I would definitely use Precision Gararge again.
- David Glover
Lithonia, GA
Tech (Juan) did a good job. Very pleasant & professional. Only reason I didn’t give five stars is price of job seemed too high.
- David Dawson
Product:
Powder Springs, GA
Very professional and courteous service. The only reason I did not give 5 stars was due to the long wait for installation. It was explained due to the pandemic there would be a delay. I wasn’t expecting a 2 month delay. Other that the delay I was completely satisfied. Thank you
- Rhonda Glenn
Product:
Snellville, GA
Super professional, clean, prompt employee Juan. I was very impressed with the knowledge, lack of any sales pressure made me know it was a company I would clearly trust with my business as his concerns were for my safety. What he recommended I truly appreciated the truth. I’ll use again when my motor quits.
- Mary Delaney
Product:
Union City, GA
The Technician was knowledgeable about the product he worked fast on the installation clean up. Made me feel comfortable with asking about a second one even though I could get a garage door opener form Lowe's or Home depot with all the bells a whistles at a lower price . My point is sometimes good service is priceless
- Corey Tucker
Product:
Braselton, GA
Technician explained all issues and how to repair them . Made it easy. Great quality.
- Jason Harvey
Product:
Marietta, GA
Our technician Thomas did a good job installing our new garage door opener. But for the money we spent I think he should have set up the program for running the opener from your phone. He told us that he would have to charge a set up fee if he did it. He even mentioned that he’s done so many of them it was easy for him. A little ridiculous when your spending over $1600
- Michael Nickerson
Product:
Lawrenceville, GA
I chose Precision because their reputation is credible. What I do not like is the repairman offering additional services not needed. All I wanted was new springs for my garage door.
- Thelma Reeves
Product:
Woodstock, GA
I was very pleased with work done and the way they worked it out and made it affordable for me. Dwight
- Dwight Duke
Canton, GA
I think the guys who came out did a good job as far as the install went. However, what was suppose to be a opener repair turned into a total door rebuild! I’m not sure if it was needed or not, but how it was presented to me it was what I was told I needed! It was very expensive being $1750 with opener and rebuild. Next time I will use another company
- Tom Nanney
Thank you for your business and the feedback about your experience. We are pleased to see the technician did a good job but we are sorry to see you aren't pleased with the price. Servicing your door with quality parts can be pricey and we completely understand that, but we will never do work on a door that is approved by the homeowner. The technician does a 25 point inspection and based on that inspection he presents the customer with his findings and recommendations. This process was done for you as well, and you approved the rebuild and motor quote. With your new motor and torsion rebuild, your door will be in working order for a long time, but if you need us, please don't hesitate to call.
Product:
Loganville, GA
We have been using this company for years and today was another Great Job repairing my garage door!
- Marvin Oglesby
McDonough, GA
I was standing at the front of my daughters house and saw the truck with your sign, so I took the number and called, I explained the problem with my garage door to the person who answered the call. She explained to me how to get a technician to go the house and I made an appointment. The technician called me close to getting then his second call was to inform me of the problem and how it could be taken care of, I agreed and he performed the task and let me know when he was finished.
- Aneta Bowley
Stone Mountain, GA
After a missed first appointment & reschedule. Fred did an excellent job with installing the door & opener. Noted slight damage to a couple of panels & sent it in to the company. Job well done
- Wt Jackson
Product:
Cumming, GA
Good service call, but few things you need to pay attemtion to, technician did not ask me how the position of the openers on my wall , i want them in what order? He chose it without asking me, and the second opener, glass shows some dirt inside of it , or some dots that i cannot remove. Thanks
- George Abdo
,
My Technician was Great! He did an excellent job. Parts are very expensive. But overall I'm very pleased.
- William Smith
Product:
Fayetteville, GA
My service was very good.
- Corey Huguley
Thank you for the review and we are glad you were able to receive 5 star service from your technician. Please let us know if there is anything in the future we can do for you!
Product:
Jonesboro, GA
Had a good experience with Ryan Hudson with the repair he was courteous professional and helpful . Shirley
- Shirley Gantt
Product:
Cumming, GA
Michael was on time and professional. The was not as familiar with my Overhead Door unit as the brand Precision sells but he called a friend who was. Unfortunately the friend was unavailable so we didn’t get my wife’s phone connected but he did connect my Homelink in my car and the annual maintenance was done quickly. He also had the brochures I had requested on new doors. I am satisfied with my new garage door company (so long Overhead Door) and look forward to our new relationship for years to come.
- Pete Smith
Stone Mountain, GA
Bad news door could not be repaired! Good news, I have new garage doors after 33 yrs. Dustin B. was polite, courteous and a professional. Always great to have a pleasant individual show up!!
- Kenneth Roebuck
Product:
Douglasville, GA
Great job!
- Ray Mcghie
Alpharetta, GA
Great response time along with explanations of work required to have door operate properly. Thomas work was outstanding and he pointed-out other deficiencies requiring attention.
- Edward Wideman
Product:
Lithonia, GA
Great job!!
- Cesar Tejaza
Thank you, we are happy we could help with your garage door needs! Please call anytime you need us.
Product:
Alpharetta, GA
Mike was great, explained everything and went the extra mile to make sure I had my remotes working.
- Brian Mcelroy
Product:
Kennesaw, GA
Good result after service .
- Noel Ezenwa
,
Ed was professional and personable. Hopefully, we will have no more problems.
- Brian Williams
Product:
McDonough, GA
I would say five star Maintence personal Anthony Watts was. Very polite and was very informative on what he can do for me to fix my garage door. I don’t give five stars because I always think we can always improve and do better.
- Paul English
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Courteous will spoken, and knows the job.
- Terrence Houston