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Roy Thomas

Employee Avatar
Service Technicians
Reviews: 56
Average: 5.00 stars
Drug Test: 2/15/2022
Roy Thomas has received 56 reviews, averaging 5.00 Stars:
1 2 3 4 5

Roy Thomas's Bio:

I am 29 and have a beautiful, loving wife and 2 amazing kids ages 8 and 2. Family comes first above all else. When I'm not working or with my family, I spend my free time hunting and fishing. I have a passion for being outdoors and just being able to unwind and relax there.

Review:

Roy was extremely professional and did not charge us for unnecessary work. I will use your company for future needs.

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Service Provided:
Garage Door Repair

Review:

Had problems with my garage door closing this morning. Called Precision who I’ve used before. Roy Thomas arrived before my scheduled time, diagnosed the problem. He installed a new door opener and even did a couple minor tune ups on my door. The door works great and Roy was very professional in his work.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Mr, Roy Thomas the technician that came out to fix my garage door. I explained the problem, it took him five minutes to fix the problem. Roy explained why I was having that problem and if I have any more problems please call Precision.

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Service Provided:
Garage Door Repair

Review:

We want to thank Precision Door and Roy Thomas for providing excellent service. We have never had a garage door spring snap before. It was scary. Roy was prompt, friendly and answered each question thoroughly and in terms that were easy for us to understand. He worked quickly and added more support to the door and for our new spring. We will definitely call and request his help when needed in the future.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Roy showed up ahead of schedule and within minutes had diagnosed the problem and within 20 minutes had completed the repair. All services were provide professionally and under warranty - GREAT TEAM YOU HAVE THERE AT PRECISION - KUDOS!

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Service Provided:
Garage Door Repair

Review:

Quick response.

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Service Provided:
Garage Door Repair

Review:

The tech showed up on time and diagnosed and fixed my garage door within a few hours. Great customer service and fair pricing. Would highly recommend others to use their service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The young man was polite and very professional

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Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Roy (Technician) was knowledgeable and professional while explaining my door issues. Luckily too, Roy was able to speak with his supervisor and determine my issue was covered by warranty. Precision Door continue to provide me with outstanding service. Thank You, Ronald

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Service Provided:
Garage Door Repair

Review:

Roy was good, quick & straight to the point. Fixed the problem and we’re on our way! Thanks, Roy!

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

The technician arrived on time,clearly explained what was causing the problem, and quickly resolved the issue. And it was still under warranty, so no charge. Thanks, Precision. ????????

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Service Provided:
Garage Door Opener Repair

Review:

Very professional always on time I really like doing business with you all

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

He was super quick and EXCELLENT!!

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Service Provided:
Garage Door Repair

Review:

Your Service rating was very high and your service technician today was very polite and knowledgeable

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 12/30/2021
Garage Door Repair
,
Review:

Roy Thomas is a 10 star rockstar, he assessed our broken garage door and replaced everything within 2 hours. Thank you Roy for your exceptional service! Eric and Gretchen Davis

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I chose Precision because of their very impressive customer service and knowledgeable technicians. They’re great with promptly scheduling service. Always professional and thorough…and they cleaned up after themselves. You can trust their advice. Cannot imagine there’s a better company, anywhere. I am always impressed with this company. My apology for not remembering the tech’s name but know he’s great for your team.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Great service he came on time fixed my door in a timely manner I would recommend any time

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Always great experience and service!

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Service Provided:
Garage Door Repair

Review:

The technician was very knowledgeable. Timing was amazing

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Service Provided:
Broken Garage Door Spring Repair

Review:

Just great!!

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Service Provided:
Garage Door Repair

Review:

I chose Precision because they were available the next day to fix our garage door (Sunday). And when your garage door is broken and your car is trapped the sooner it can be fixed the better! The technician was very knowledgeable and nice. I would definitely recommend Precision!!!!

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Service Provided:
Garage Door Repair

Review:

Amazing. Best customer service ever! Highly recommend!!

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Service Provided:
Garage Door Repair

Review:

Roy showed up within the first 30 minutes of my appointment window. He quickly identified the issue and produced a game plan to fix it. What can I say, he was professional, competent, friendly and worked quickly. I found Precision on line and the positive reviews is what made me choose you. I would recommend Precision for anyone who needs help with grace doors. Thanks for your service and thanks Roy for doing a fine job! Andy K

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

5 star was very please with service

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Service Provided:
Install Garage Doors

Review:

Roy was prompt, efficient, and courteous. He arrived on time to repair my garage with no issues. I highly recommend Precision Door Service as they are the BEST in Atlanta and its surrounding areas!

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 07/24/2021
Garage Door Repair
,
Review:

Roy did a fantastic and quick job in repairing the garage door. I was provided multiple options with competitive pricing. Will call again for my next repair.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Roy Thomas was so professional I really enjoyed the service he gave and how he Represented Precision He’ resolved my garage door problem Which made me feel safe again in my own home thank you so much for being professional

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Service Provided:
Garage Door Opener Repair

Review:

Yes solve the problem and did in short time. The young man was very informal of all questions. Very professional too. Would refer this company to my neighbors. Thanks for the service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

First because of customers review, And reputation, He came here on time and that to me is very important,From the beginning you can tell he knew what his talking about , he had very good customer service, and his got the job just like I wanted and others would say no ,you can’t have both working.

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Service Provided:
Garage Door Repair

Review:

Roy was our technician. He was friendly, knowledgeable and did a good job!

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Service Provided:
Garage Door Repair

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