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about Precision Garage Door in:
Alpharetta Area, GA
Precision Garage Door of Atlantahas received 1108 reviews, averaging 4.93 Stars:
Alpharetta, GA
Product:
Alpharetta, GA
I really wish I could provide you with a better rating but will try to begin with the positives. Both your salesmen and technician were very professional and provide us with the information we needed during the process. Unfortunately, once we made the deposit and selected the doors, we did not hear from your office until I finally called 3 weeks later. The doors were installed this past weekend and look good with the exception of missing the outside black door handle and hinge hardware. This required another call to Scott who stated it was not on his work order and would follow-up. Clean-up was not complete as I noticed 3 machine screws in my driveway in addition to I long wood screw plus a bunch of washers on the floor of my garage. The machine screws appear to be new and the long wood screw is from my old wooden doors. Anyway, this comment is only intended to help your business and not solicit anything addition with the exception of completing installing the door black hinges and door handles. Regards, Mike
- Mike Sabol
Mike We had recently hired (my son actually) and shifted some areas of responsibility within my organization. During the transition, it appears I failed to completely define as I should have some key roles for a period of a week or so. We had a couple of instances where we absolutely dropped the ball. Unfortunately, you were one of the customers. Reviews like yours help us to quickly identify issues and see what went wrong. I am glad that the interface with our sales group and technicians was positive, and I take complete responsibility for the other issues. We have made the necessary adjustments internally to make sure this does not happen again! Thank you for bringing this to our attention to we can continue to strive for 100% 5 star reviews from our customers Tim Yeager Owner
Alpharetta, GA
Excellent work.
- C. Roth
Product:
Alpharetta, GA
Excellent customer services. Technician called ahead to let us know he was running a bit late. After he arrived, quickly diagnosed issues with the garage opener, recommended changing it, and installed it within 1 hour.
- CAROLINA VELEZ
Alpharetta, GA
Felt very confident in technician's competence. Definitely recommend to my friends and neighbors.
- S. Hofmann
Product:
Roswell, GA
Used Angie's List for a tune-up and new rollers that were included in the price. Mr.Valerio(Service Tech) came out to the house and asked a few questions then went to work on the tune-up. He was quick, efficient and knew his business. Did have a small issue a day later and he came out identified the issue and quickly resolved the problem no questions asked. If I have an issue in the future I would use this company again and recommend to anybody that has a garage door issues.
- Thomas Gerey
Roswell, GA
The service and responsiveness to our initial service call and the accommodation to the urgency of our broken door by Geido was excellent. He also was prepared to provide a safe door until a new door solution could be installed. He expedited the delivery and offered sound counsel. Precision then sent Eric to do the installation, who called in advance and took care of the installation with professionalism and flexibility with our family's schedule. He completed the work in less time than expected and we very very pleased with the value we received for our thee afore double steel 12 moon light double door! It's beautiful! We did. molars with other Garage Door companies are very pleased with our choice.
- Rhonda Sells
Product:
Alpharetta, GA
Great install. Thank you, will recommend.
- E. Schultz
Product:
Alpharetta, GA
Got your name from Angies list. Guido came out and had the problem diagnosed in about 10 seconds. Installed two additional 16' struts on the door in record time. All in all could not have asked for a better experience.
- Arnold Saitow
Alpharetta, GA
Best choice in service I ever made.
- A. Saitow
Product:
Alpharetta, GA
Very professional service technician who really knows is stuff and was extremely courteous. Would recommend your Company to anyone
- Dave Hannah
Roswell, GA
Very satisfied with Guido - Explained problem and clarified options. Will use precision and Guido in future.
- S. Miller
Product:
Alpharetta, GA
Doors look great! Thanks!
- Mike Sabol
Product:
Alpharetta, GA
Your technician was knowledgable thorough and helpful. Highly skilled. Thanks for the great work.
- A. Campbell
Product:
Roswell, GA
Angie's Big List Deal.
- Rod Mackenzie
Product:
Alpharetta, GA
Very professional and courteous
- J. Turner
Product:
Alpharetta, GA
Great Job. Quick professional service.
- Keith Sweat
Thank you for the kind words
Roswell, GA
Dealt with my toddler too!
- Erica Fluet
Product:
Roswell, GA
Angies List Big Deal: Awesome service. Will use in the future!
- T. Gerey
Product:
Alpharetta, GA
Guido Rocks. Garage door have never worked and sounded better!
- M. Bass
Product:
Alpharetta, GA
Excellent service and a great explanation of what was needed to replace the broken parts.
- D. Elder
Product:
Roswell, GA
We were very pleased with the quick response to repair the spring on our garage door. We called Precision late Saturday afternoon and had a technician at our house by 1:00 on Sunday. Travis was very thorough in his repair, taking the time to explain to my husband what he had done as well as give recommendations for future routine maintenance. We would definitely call Precision for any of our garage repair/replacement needs in the future.
- Krista Elema
Johns Creek, GA
On time, very productive, very professional
- M. McDowell
Product:
Alpharetta, GA
Mark did an excellent job repairing my wife's garage door. He was very thorough, very punctual, and went the extra mile to include aligning our internet cable parallel to the top of the garage door opening to ensure the door closed securely. Mark has excellent customer service skills and is more than likely a real asset to your company. Give him a bonus. He deserves it.
- Walt Casteel
Thank you for the kind words concerning Mark, we will make sure to pass them along. We are glad you enjoyed your experience with Mark and Precision Door. Please give us a call if you need anything else for your garage doors. Thank You, Tim Yeager
Product:
Roswell, GA
Professional, quick service
- P. Quigley
Product:
Alpharetta, GA
Very professional and courteous. Did a wonderful job and explained functionality completely. Wonderful job!
- M. Powanda
Product:
Roswell, GA
He was very efficient and knowledgeable! Very nice young man.
- L. Raymundo
Product:
Alpharetta, GA
Very professional! He was here on time and prepared to do the job. He was very honest about what needed to be done and the cost involved.
- S. Bean
Product:
Alpharetta, GA
We are extremely pleased with the work performed by our technician, Sean. He was very professional and courteous. He performed the work requested and gave us an honest evaluation of our problem so we could make an informed decision about having him do an additional upgrade to our door. He called before arriving to let up know he was on his way. We really liked the way Precision emailed us information ahead of time confirming our appointment and including the name of our technician along with a picture of him. We'll definitely recommend Precision to our friends.
- Richard/sharon Bean
We are glad to hear you had a positive experience with Precision Door, and thankful that you will recommend us to your friends. We will also pass along the kind words to Sean. If you need anything else for your garage door needs, please don't hesitate to call. Thank You, Tim Yeager
Roswell, GA
5 star review.
- Dutch Holland
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Did a great job installing our new motor. Very fast and cleaned up garage. Very happy with service. Thank You
- C. Cook