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about Precision Garage Door in:
Gainesville Area, GA
Precision Garage Door of Atlantahas received 169 reviews, averaging 4.94 Stars:
Flowery Branch, GA
Thank you for giving us your feedback, we appreciate it. General prices are given over the phone to give the customer an idea of pricing. It is hard to know what kind of door or spring system is currently up at a customer's home without a technician going out to look at the property to give an exact quote. All calls are recorded and when we went back to listen and make sure the scheduler quoted you correctly, she did which was a quote per spring. After reviewing the two quotes given to you by the technician, you were quoted just to replace the springs, and were given a quote to do a full high cycle rebuild on the door as several components failed on the 25 point inspection report. We apologize for the technician's attitude that you experienced. We do not promote this kind of customer service by any means and are handling this internally to make sure this does not happen again. We do try to be competitive with our pricing based on each quote option given to a customer. Again, we appreciate the feedback and hate that we couldn’t work with you.
Gainesville, GA
Great job. We have always used Precision to work on our homes. Technician was very courteous and knowledgeable. I replaced my 15 year old motor with a new belt drive LiftMaster unit that is whisper quiet.
- Al Petrangeli
Thank you for being a loyal customer! We appreciate the 5 star review!
Product:
Gainesville, GA
5 star rating well deserved for excellent service. Called at 7 PM last night for service because garage door fell off track on one side of double garage door. Was given appointment for 8-10 AM today. Joe was right on time, told me exactly what was wrong, and had it repaired within 30 minutes. Bravo for his manner, knowledge and work ethic. Will highly recommend to neighbors.
- Loretta Aiken
Thank you so much for the 5 star review AND taking the time to share your experience. We couldn't agree more, Joe is such a pleasure to have on our team. We look forward to your referrals!
Flowery Branch, GA
Great service!
- Thomas Stephens
Thank you for the 5 star review!
Product:
Flowery Branch, GA
Good service
- Thomas Stephens
Thank you for the 5 star review!
Product:
Gainesville, GA
David was awesome and had everything he needed to fix our remote garage door opener issues. He was knowledgeable and expedient. 5 stars for sure!!!
- Cadie Cooper
Thank you for the 5 star review!
Product:
Gainesville, GA
Fast service, great work!
- Paige Moore
Product:
Flowery Branch, GA
Look no further...This company is exactly what I've needed for garage door service: Honest, dependable and fair pricing. We will use them for any garage door problem in the future.
- Anitza Erickson
Gainesville, GA
We had our garage door serviced. The technician was amazing! He was very professional and easy to work with! Great work! “That if thou shalt confess with thy mouth the Lord Jesus, and shalt believe in thine heart that God hath raised him from the dead, thou shalt be saved. For with the heart man believeth unto righteousness; and with the mouth confession is made unto salvation.” ??Romans? ?10:9-10? ?KJV?? https://www.bible.com/1/rom.10.9-10.kjv
- Jessica Satterfield
Gainesville, GA
Five star review Excellent service provided in a timely manner. I would recommend Precision Door Service to anyone without hesitation.
- Richard Higgins
Product:
Flowery Branch, GA
Great job, on time. Very knowledgeable. Our door is so quiet it's just amazing
- Harold Martin
Product:
Gainesville, GA
Great service,arrived on time,fixed problem immediately.
- Val Napolitano
Product:
Gainesville, GA
Very PROMPT and COURTEOUS! Did a great job!
- Shirlene Allen
Product:
Gainesville, GA
Dealing with this company was a very pleasant experience. 5 star all the way. Thank you
- Joy Scharnagel
Thank you for choosing Precision and for sharing your review.
Product:
Gainesville, GA
I saw your ad on tv. I was so pleased that a technician was able to come the next day to repair my garage door by replacing new rollers.
- Joe Bogle
Thank you for sharing your review!
Product:
Gainesville, GA
Great response time. Great service .Professional work ethic. In out in no time. Would use them again. 5 stars Great technician with a good attitude.
- Sam Mays
Thank you for the 5 Stars!
Gainesville, GA
Great response time & professionalism. Inspected 4 garage doors, explained issues & repair options & recommendation, Replaced motor on one door & corrected many other issues on all 4 doors...cables, springs etc Michael was great!
- Bob Lane
Thank you for sharing and for choosing Precision!
Product:
Gainesville, GA
Great service. Fast, professional and fair price.
- George Abel
Thank you!
Product:
Flowery Branch, GA
Prompt and very courteous...........thanked me 3 times during his 3 hour visit. Explained new operator/programmed/answered questions. His name was David and I would recommend him without reservations to anyone for your company. Joe Powell
- James (Joe) Powell
Thank you, Joe! We appreciate your business and your recommendation!
Product:
Gainesville, GA
We could not be happier with our doors and the service! Thank you Precision Door Atlanta!
- Sally Walpole
Thank you, Sally, for choosing Precision!
Product:
Gainesville, GA
I am very grateful for the quick and thoroughly professional service call. My garage door spring snapped yesterday evening. I popped the safety release but the door went out of alignment. I called for help first thing in the morning and David S. arrived in a couple of hours. Replaced springs, bearing plates and the center bearing and was on his way before noon. Excellent work, fast service, reasonable price!
- Mike O'Byrne
Very Good! Thanks for the review-we appreciate your business and you taking time to post a review about your "Precision" experience!
Product:
Flowery Branch, GA
David did an excellent job repairing my broken garage door for a very reasonable price. Highly recommend precision for garage door needs.
- Thomas Stephens
Gainesville, GA
I am very pleased with the repair on my garage door. The tech, David, was most efficient on time of arrival, explaining my options and completing the job. I would highly recommend your company and David to my neighbors. As a matter of fact, my neighbor, John Whalen, came by and had David inspect his door and David is doing his repairs now. Thank you for the good service.
- Joyce Reddy
Product:
Flowery Branch, GA
Very quick to respond and did a great job.
- Steve Bynum
Flowery Branch, GA
VERY SATISFIED! The service from estimation through install was extremely efficient and professional. Friendly staff arrived on time and was very helpful and informative. Thank you for a very pleasant and satisfactory experience in installing a new garage door!
- Nadia Rossouw
Product:
Flowery Branch, GA
I was very pleased in the service,David explain what the problem was and what it would cost to repair or replace. I did not fell pressured like my previous experience.
- Christiane Carter
Product:
Gainesville, GA
david sweeney did a great job thank you
- Fred Harkins
Flowery Branch, GA
Excellent experience using Precision Garage Door from first placing an after hours service request with customer service to the replacement of a tired garage door opener. The tech that performed the troubleshooting of my failed garage door opener, also was a consultant for explaining to me the problem and potential replacement options. He also performed the installation, his name Glen Cure. Extremely pleased with my service and Precision is very lucky to have Mr. Cure working for them. Overall outstanding service experience.
- David Moshiri
Product:
Gainesville, GA
Glenn was very friendly and professional. He fixed the problem in a very timely manner.
- James Carroll
Gainesville, GA
Precision rebuilt my 10 year old system with new spring, motor etc in April of this year. They responded to weekend emergency and did a complete refurbishment. I was amazed that they had every part they needed on the service truck. I am used to the appliance repair people who usually have to order a part and come back a week later. A few days ago the door started making a "popping" sound when closed. Precision immediately sent a technician to look in to it. They found a loose bracket and repaired it under warranty. I would recommend Precision to anyone hat needs a new garage door or needs to upgrade an old one.
- Nelson Carney
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Precision garage door techs work off commission. We had a spring break on our main double car garage door. Was told over the phone the spring would be about $189. Come to find out that both springs need to be replace on those large doors when only one spring breaks. So in my opinion, it should be quoted that way originally, $380 for the pair of springs. When Dustin came he quoted over $1000 for service to the door. What was worse was his attitude towards me. Very condescending and rude. The next day we had Aaron Overhead doors fix the springs and a few other items that needed to be repaired. The cost was $300. I feel like Precision was trying to take advantage of me. Beware!!!!
- Mandy Butterly