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about Precision Garage Door in:
Alpharetta, GA
Precision Garage Door of Atlantahas received 701 reviews, averaging 4.92 Stars:
Alpharetta, GA
Alpharetta, GA
I give Shaun my highest praise and recommendation for a job well done! Shaun displayed extraordinary patience for my situation that was far above and beyond anything that I’ve seen from any service provider since like forever. He arrived on the same day within a few hours to repair my garage door. I have no doubt that the other Precision service technicians are well qualified but, if you can, ask for Shaun by name. That’s how satisfied I am with his work!!!
- Young Han
Product:
Alpharetta, GA
Thomas did great work and clearly explained the problem and options available.
- Joe Stecik
Product:
Alpharetta, GA
We were very pleased with Daniel, our technician and with the company. I called this morning and he came out this afternoon. Was very thorough and went through all of the options available to repair our garage door without putting pressure on us to choose the most expensive option. We highly recommend and for sure will call Precision when we need help again!
- Carol Pope
Alpharetta, GA
Prompt exceptional service! Technician arrived within an hour of calling and completed replacement of garage motor in about an hour.
- Krista Townes
Product:
Alpharetta, GA
Technician was highly knowledgable, very professional and explained thoroughly what the issues were with our garage door system (broken springs, crumbling cable, old rollers plus an aging opener) and what our options were to address them. Everything that was needed to refresh our system was on his truck. The new parts were installed quickly and door opening and closing is now whisper-quiet! This is one less worry for us to have for many years to come!
- George Reardon
Product:
Alpharetta, GA
Victor is a great technician with deep knowledge of the product.
- Angel Dominguez
Product:
Alpharetta, GA
A++++ Great Service , Quick ,Clean, On Time . High Quality in general Kudos to Jon Lingefelt and Senior Mechanic George . Right Decision Thanks
- Oscar A.
Product:
Alpharetta, GA
Amazing Team!! Courteous and Professional and Quick! Did a great job! This was my second time! Thanks
- Roger Patel
Product:
Alpharetta, GA
Great service! We appreciate you!
- Clark Savage
Alpharetta, GA
Xavier was fantastic. Really happy with the responsiveness, thoroughness and professionalism.
- Scott Jones
Product:
Alpharetta, GA
Sharky was great. Will definitely call your company again when needed.
- Judd Frank
Alpharetta, GA
Thank you for the good customer service on Dec 28, ‘21, from the scheduler to the technician, they were polite and courteous. The company stands behind their warranty. I chose garage door repair, that was the closest option for taking this survey. My service, I had a tune up for both doors and a new keypad for 1 door, which was under warranty. Thank you Sean M.
- Repeat customer
Alpharetta, GA
prompt service and great staff.
- Aman Chugh
Alpharetta, GA
Thomas was outstanding, on time and very detailed. I appreciated the timeliness of the appointment and the quality of the work. I would highly recommend. Jeff Scott
- Jeff Scott
Alpharetta, GA
They are phenomenal! Called this morning and Juan came out within 2 hours!!! My garage door is fixed and Juan went the extra mile!!! Highly recommend!
- Vicki Garver
Alpharetta, GA
Excellent service. Knowledgeable, good communication, on time, explained all work in detail.
- L Linclon
Alpharetta, GA
Precision has been our choice for garage door repair for several years because we find the staff to be well trained and very responsive to our needs.
- Max Skidmore
Alpharetta, GA
Our garage door would not open/close properly. Precision responded quickly, arriving the next day to repair/replace the mechanism. 1.5 hours later we had a new quieter mechanism. Technician was very professional, called ahead of time to give us a heads up he would be theee shortly and completed the job without issue. Happy customer!
- James Howard
Product:
Alpharetta, GA
Good, quick service. Technician was very knowledgeable and offered multiple solution options from which I could choose.
- Andy Ausley
Product:
Alpharetta, GA
We were so pleased that the technician easily and professionally diagnosed our garage door problem! He was so pleasant and he repaired and serviced the opener quickly.
- Stephanie Brand
Alpharetta, GA
Dustin is great, honest and did not try to push any unnecessary services. Great guy????????
- Brian Sullivan
Alpharetta, GA
Great service and very honest !!
- Colleen Holly
Alpharetta, GA
The repair was 4 times higher than what I had expected. We just had a broken spring which, according to my Internet search, should only cost a couple hundred dollars to repair. However, after looking at our door the technician said it was in need of a total makeover because of its age. I decided to go with what he was saying because our doors are 20+ years old, but I can’t help but wonder if I made a mistake and was taken advantage of especially given the fact that the guy finished the “total redo” in just half an hour. The final bill came to over $1,000! I will put this review on other social media sites as well soon.
- Tracey Ganesh
Thank you for providing feedback about your experience and for speaking with our service manager about your concerns. We are happy to hear he was able to explain some details about the rebuild and why that was the best option for you, which it sounds like you agreed with. As for the time it took to do the job, we can certainly understand where that would be frustrating if it didn't take as long as you thought it should take. Our technicians are put through rigorous training so they will know how to handle any situation they come across and they are also taught how to make their repairs as quick and efficient as possible, without cutting any corners. We appreciate your business and we are pleased that we could come to an agreement and also offer to help with your other door. We look forward to working with you again.
Alpharetta, GA
Amount paid for the visit of the technician of 59 dollars did not meet my expectations. What had been requested for repair on the phone, the technician did not agree to do, which would be the exchange of the belt that closes the gate. I was provided with the information that we would have to change the entire instruction, which I did not agree with.
- Gladston Santos
Thank you for considering Precision for your garage door needs. We are sorry to see you are unhappy with the service provided. Customer satisfaction is very important to us and we never want our customers to receive anything but 5 star service. We appreciate you speaking with our service manager about your experience and we hope his explanation regarding your belt was satisfactory along with the refund provided. As he explained, the technician didn't refuse to only replace your belt. The fact that we couldn't provide a warranty on something that we know will continuously break because the springs also needed to be replaced, is the part you didn't agree with. We respect your decision to not do what was recommended with the springs and belt, but we hope you now understand why we couldn't provide the warranty. If you have further questions, please don't hesitate to call.
Alpharetta, GA
Shawn was amazing and came to the rescue - thank you so much ????????????
- Michelle Rattary
Product:
Alpharetta, GA
In a word, Andres was perfect. Goes out of his way to patiently explain each and every recommendation, repair and ongoing preventative maintenance. An absolute joy to have such a gentleman serve our garage door needs. Precision Door is lucky to have this Assocaite. I sure hope they give him all that he deserves! Well done Andres! Well done Precision Door. You’re our go to garage door company!
- Jim Walsh
Alpharetta, GA
Technician solved the problem almost immediately. He was very nice and answered our questions.
- Susan Baldini
Alpharetta, GA
Bottom seal replaced. Shaun is outstanding. The best way to describe this service is to explain how happy I am that I did not try and do it myself. Thank you. 6 starts.
- Maeve Cossuto
Alpharetta, GA
I trust this door service. They did nice clean job.
- John Choe
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Tech came on time. Was knowledgeable and professional. And he corrected the problem quickly for a reasonable price.
- George Hill