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about Precision Garage Door in:
Clayton County, GA
Precision Garage Door of Atlantahas received 277 reviews, averaging 4.91 Stars:
Jonesboro, GA
Thank you for considering Precision to service your garage door. We are sorry that we were not able to work with you and repair your door. All of our calls are recorded and we did review the call to see what the initial problem was that prompted you to reach out. You stated on the call that your door would not open unless it was opened manually and you were also having some issues with the lights in the opener. We spoke to the technician and he states he pressed your wall button two times and after that, it stopped working. He also stated you were in the garage with him and you never questioned him or stated anything that your review mentions. A 25 point safety inspection was done on the door which revealed your opener was not responsive. You were provided with two quotes to replace your opener to get it working again and both of those motors quoted included new safety sensors, a remote and wall button. Customer satisfaction is our main goal and we strive for all of our customers to receive five star service and that is evident by our many 5 star reviews. Our company and employees are very reputable and we would never try to break something just to get a job and we are sorry you feel that way. We have noted your account and will not be servicing your home again. We hope you were able to get your door needs taken care of.
Jonesboro, GA
Amazing service. I called on Friday morning, and I was told someone could come out on Saturday afternoon to give me a quote on door replacement. I could not be home at that time, so Winston came out first thing Monday morning. By Wednesday afternoon I had a new expertly installed door. Totally satisfied with my experience.
- Linda Huff
Jonesboro, GA
Precision has great customer service!! Joe was very professional, he explained what he was doing and how long it would take and wanted to know did we have any concerns. Joe was awesome, I would recommend him to anyone who wants quality work done. Please, don’t go anywhere else because I thought I could get the job cheaper the guy didn’t know what he was doing so I had to call Precision. I’m very satisfied.
- Linda Reese
Riverdale, GA
Joe did a great job he was very professional
- Stanley Lewis
Product:
Riverdale, GA
He winderrise the garage door and changed out a bragget.
- Bozie Napier
Riverdale, GA
My family and I are extremely happy and grateful for the repair service we received from Technician Anthony Watts of Precision Garage Doors. His professionalism and courtesy were far above what we would have expected. Anthony thoroughly examined our repair needs and explained every additional issues that needed to be addressed. He did not push them on us, but explained them so well we were eager to have him do them. We actually are so pleased with his work and could not wait to post our review on the neighborhood website. Thank you Precision Garage Doors.
- Tom Brown
Riverdale, GA
Very knowledgeable, professional and prompt. Impeccable service. Will use again if needed
- Nadine Hines
Riverdale, GA
Andres Garcia was GREAT ???? and very professional. He did an outstanding job with my repairs and was soooo patient with me and all my questions. He was a very nice person, I am so glad I called this company. Good job man!????
- Doris Adams
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company. Andres is a valued team member and we are happy to see he took care of your door needs. Please let us know if we can help in the future.
Riverdale, GA
Good service.
- Kenneth Gordon
We are so happy to hear that! Thank you for your business and please let us know if we can assist you in the future.
Product:
Riverdale, GA
Great customer service My technician was on time didn’t hesitate to give me great options let me choose the options that I want. it wasn’t no hassle to buy anything that I didn’t request. Great service Precision is my team thank you. And a special thank you for my technician Roy
- Purvis Dingle
Thank you so much, we love seeing how satisfied you are with the service Roy provided, he is awesome! Your review means a lot to us and we appreciate you sharing it. We look forward to working with you again!
Product:
Riverdale, GA
Thank You, exceptional doors ( two) doors installation. Installer was prompt , professional explained and answered questions. Highly recommended.
- Dannie Marshall
Awesome to hear, thank you for taking the time to leave a review! We hope you enjoy your new doors for many years. We appreciate your business and the recommendation.
Product:
Riverdale, GA
Service tech (Ed Davis) called to confirm his anticipated arrival time. He was very professional and cognitive about social distancing. A hard worker who completed the work in a timely fashion.
- Bevita & john Brown
Thank you so much for your 5-star review! We will share this with Ed and let him know to keep up the amazing work. We appreciate your business and we are here to help anytime you need us.
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Riverdale, GA
From the start with Orion Smith the Residential door specialist with recommendations and pricing to the installation with George P. The service was professional and outstanding. I’m very satisfied and I will highly recommend Precision for your Garage needs.Great job guys
- Andrea Nichols
Thank you so much for the kind review, seeing that you received five star service from start to finish is what we strive for with all of our customers. We hope you enjoy your new door for many years. Please call if we can help with anything else.
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Jonesboro, GA
A close friend told me about his wonderful experience with Precision, so you were my first choice when garage door went out. Joe, (the garage tech) was very knowledgeable and friendly. He got the job done in no time.
- Deatrice Haney
Thank you so much for your business and the 5-star review! We will share this with Joe and let him know to keep up the amazing work. Please call if we can help with anything in the future.
Jonesboro, GA
He was able to come out earlier than expected which allowed me to enjoy the rest of my day with my family which I appreciate. He was professional and knowledgeable, and the repairs took approximately an hour. Very satisfied overall.
- Shannon Cuvilje
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
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Conley, GA
The Tech did a great job and he was quick
- Jasper Rasheed
We are grateful for your review, thank you for sharing your experience with us, its much appreciated! Please don't hesitate to call if we can help in the future.
Jonesboro, GA
The service and the technicians was excellent
- Kerwin Davis
We are so happy to hear this, thank you for your business and the five star review!
Product:
Service Technicians: Ryan Hudson
Riverdale, GA
Thank you for the quick response. I was lucky to get Victor to do the garage door repair, because, he has a very keen ability to locket problems and a wide range of abilities to solve them. He is friendly and has amiable attitude towers customers. His advise about the task at hand is valuable. Precision door of Atlanta should be proud of what Victor does to fulfill his assignment with precision and colors. Thank you again.
- Teferi Cherinet
Thank you for taking the time to share this positive rating! We will make sure to share this with Victor and let him know to keep up the amazing work. Victor is a great employee and we are happy to see how satisfied you are with the service he provided. Thank you for your business and please let us know if we can help in the future.
Jonesboro, GA
Great service. Courteous technician. I will definitely use the company again.
- Sylvia Mack
Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Product:
Jonesboro, GA
Very professional!!! Quick installation!!!
- Latrice Thompson
Thank you for sharing your feedback, we are so happy we could help. We appreciate your business very much and are here anytime you need us!
Product:
Jonesboro, GA
Very pleased with the products and the service.
- Kerri Cambridge
We are so glad to hear this. Thank you for your business and taking the time to provide feedback about your experience. Please call if we can assist you in the future.
Jonesboro, GA
On time and a great job
- Linda Barthell
We love hearing this, so happy we could help. Thank you for your business and please let us know if we can help in the future.
Jonesboro, GA
Garage door tune-up. Ed showed up within the time window, and also kept me informed of his arrival. He was very nice and professional. Completed the work in a timely manner and explained everything to me. Did not try to over charge me. Will use Precision again.
- Vernia Todd
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We are happy to see how pleased you are with the service provided by Ed, he is great! Please let us know what we can do for you in the future.
Jonesboro, GA
Really enjoying my new garage door. The company and people are truly awesome. If I needed help with anything I could always call and they answered and provided great service all around. I would recommend them to my friends and family. One of my friend girl gave me the number after they did a great job for her.????????
- Johnnie Aaron
Fantastic to hear, thank you for sharing. We hope you enjoy your new door for many years. Please tell your friend thank you for recommending us. We appreciate your business and are here to help anytime you need us.
Riverdale, GA
My Tech was the greatest!! Very cordial and respectful. I had seen several ads for your company and most recently a TV commercial. Had to have door opener replaced.
- Brenda Ivory
Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service they received. We appreciate your business and are here anytime you need us.
Product:
Service Technicians: Ryan Hudson
Jonesboro, GA
Excellent and great service.
- Rhona Joyner
Great to hear, thank you for sharing your feedback. We appreciate your business and review very much!
Product:
Riverdale, GA
Very good and price reasonable
- Daloris White
Thank you for your business and the five star review, we appreciate it!
Jonesboro, GA
Great service 5 +
- Lelia Brodwith
Thank you so much for your business and the five star review!
Jonesboro, GA
Everything was Great 5.
- Glalinda Parrish
We are so happy to hear that! Thank you so much for your business and the five star review!
Riverdale, GA
Ryan started the job immediately after giving me an estimate. He was very knowledgeable and to the point. he protected me and himself in this covid19 time he was dressed in his protective gear and i wore my mask and gloves. thank you Ryan for a job well done And explaining my warranty to me. Thanks
- Listena Williams
You're welcome and thank you for your business. Ryan is a great employee and we are so happy to see he took care of your garage door needs. If we can help in the future, please don't hesitate to call. Please stay healthy and safe!
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
My garage door panel was working just fine until I left the service man alone in my garage to go get my mask. Once I returned my only working panel suddenly stopped working. I don't think this was a coincident. I know how some service technician will break things to get the job. Lucky for me my garage door opener in my car raises and closes my garage door. I have decided to go with another company. I will have them check my wall panel to see if it was tampered with. If they find it has not then I'll come back here and apologize.
- Janet Rankin