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Read what people are saying
about Precision Garage Door in:

Fayette County, GA

Precision Garage Door of Atlanta
has received 482 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

I called to have my keypad replaced. Ed called this morning letting me the time he would be arriving. He informed me that a new keypad wouldn’t work with my old Genie motor. He inspected the door finding that the cables were very worn/frayed which could cause the door to fall down. Ed gave me repair options to choose. I was extremely pleased with his friendly professional attitude. When he completed his work, he made sure I understood the features in the new Genie. He is a keeper for Precision!!

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A Response from: Tim

Thank you for the kind words about Ed, he is definitely a valued member of our team and customers love him! We are so happy to see that he provided you with five star service. Please call us in the future if we can help with your garage door needs. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Service was excellent!!!

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A Response from: Tim

Thank you, we appreciate your business, glad we could help!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Were there when they said they would be and got the work done fast!

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A Response from: Tim

Happy to help, we are here anytime you need us. We appreciate your business and the five star review!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

Tech was on time and did the work well. However, total charge was not as quoted over the phone and on a chart. Labor charge was never mentioned or included in the quote.

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A Response from: Tim

We are very sorry this error happened and we appreciate you bringing it to our attention. After listening to the recorded calls you made to the call center, the representative did in fact quote you a price without labor. Our technician was unaware of the quoted price given by the call center. As we discussed on the phone, we are happy to correct this error and refund the charge. We appreciate your business and hope to work with you again in the future.

Service Provided:
Garage Door Repair

Review:

I purchased this door from Precision several months ago and I’m extremely pleased with it. My door opener didn’t reverse as its programmed to do and the door struck a ladder that I’d left in the opening. Derailed the door! Jeremiah repaired it quickly and it’s operating as it should again. Your technician was very presentable, courteous and knowledgable; you’re fortunate to have such an employee. The same can be said of the original installer. I’m extremely happy with your customer service and will be certain to pass your name along to my friends and neighbors.

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A Response from: Tim

Thank you for sharing your experience with us. Jeremiah is a valued employee and customers love him! We are so happy we could help get your door operating again and we are here to help anytime you need us. We appreciate your business and the recommendation.

Jeremiah Hintz Service Provided:
Garage Door Repair

Installers: Jeremiah Hintz
Review:

I called for garage door repair and maintenance service, and that afternoon Serviceman Ed arrived and took care of everything! He was friendly and professional, and did a great job! I highly recommend Precision Door Service.

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A Response from: Tim

Thank you for sharing your experience with us. We love seeing that our customers received five star service. Ed is great and our customers love him. We appreciate your business and the recommendation.

Service Provided:
Garage Door Repair

Review:

James did a fantastic job explaining everything that was required. He repaired the door, replaced the spring, opener and sensors.

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A Response from: Tim

We appreciate your business, thank you for the feedback on your experience. James is a great employee and we are happy to hear he took care of your door needs. Please let us know if we can help in the future.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Good repair work. Very thorough.

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A Response from: Tim

Thank you for the five star review and your business. We are here to help if you need us in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Extremely happy with service today. Fayetteville GA .Tech Steven was on time and very informative on the services and products...Garage works wonderful with new Liftmaster Opener w/ App and new springs and cables...

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A Response from: Tim

Alicia, that is fantastic to hear! We appreciate you taking the time to leave a review and we are very pleased that you are happy with your service. Please let us know if we can assist you in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Great service, great service tech, and done quickly.

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A Response from: Tim

Thank you for your business and the five star review, we appreciate it very much. We are pleased to hear you received great service and we are happy to help anytime you need us.

Ryan Hudson Service Provided:
Garage Door Repair

Product:
Opener

Service Technicians: Ryan Hudson
Review:

Edward did an incredible job explaining and installing our new garage door. Very thorough and detailed. Great to see someone have such passion for what they do!

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A Response from: Tim

Thank you so much for taking the time to leave a review. Ed is a valued employee and our customers love him! We appreciate your business and look forward to working with you in the future if needed.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Excellent tech Very responsive Great price and quality

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A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I am so glad I decided to go with you guys at Precision when I recently had to have my garage door replaced. My Mother & I couldn’t be happier with your service, from beginning to end. Orion Smith: thank you for making it simple & understanding for us in our time of need. You were great & I can’t say enough good things about you. Same goes to Ryan Adams on the install. You’re the Man. Thanks again guys & Merry Christmas from the O’Hares in Peachtree City

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A Response from: Tim

We appreciate you taking the time to share your experience with us and the community. Merry Christmas and Happy New Year, we hope that you enjoy that garage door for many years to come!

Ryan Adams Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Ryan Adams
Review:

Great service. I really appreciate it!

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A Response from: Tim

You're welcome and thank you for your business.

Brandon Seligman Service Provided:
Garage Door Repair

Product:
Cables

Service Technicians: Brandon Seligman
Review:

Outstanding service. Everything explained in detail, work performed professionally and I was kept informed every step of they way. Polite, exceptional service!

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A Response from: Tim

Awesome feedback, thank you for sharing. We appreciate your business and the five star review!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I received outstanding service. The technician was prompt, professional and very informative. I plan to use them in the near future for an update on my garage door system. I was amazed that this company responded to my call within an hour of my calling them. I cannot recommend them highly enough. You will not be disappointed.

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A Response from: Tim

WOW! Thank you for the wonderful feedback for us and the community! We appreciate your kind words!

Service Provided:
Broken Garage Door Spring Repair

Review:

The only solution they proposed was replacing the whole unit which is not necessary. I am quite disappointed on your company, I feel that I lost money and nothing was fixed.

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A Response from: Tim

Thank you for the response. Its disheartening to hear we missed the mark of customer satisfaction with you. The service manager will be in touch to get details on our visit and discuss options on making it right.

Service Provided:
Garage Door Repair

Review:

Great Experience. The process from beginning to end of installing our new garage door was professional and efficient. We would definitely choose Precision each and every time we are in need of garage door services.

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A Response from: Tim

Wonderful! We hope that you enjoy the new garage door for many years to come! Thank you for the 5 star review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I decided on Precision Door for our new garage door from the television add and reviews that I read. I was not disappointed. I received professional service from the first phone call till completion. They were exceptionally timely with the entire process. I am well satisfied with the product. I am glad I made the right choice. Everyone was knowledgeable and kind. Thank you.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Ryan came promptly. Was very nice Our garage door was older and took lot more work but Ryan got the job done. We were so lucky to have him Highly recommend Ryan

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Ryan Hudson Service Provided:
Garage Door Repair

Service Technicians: Ryan Hudson
Review:

5 Stars

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A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Everything about my experience with your company was professionally handled, from my initial phone call inquiry to the technician who came and did the actual repair. And may I add that Ed Davis, the tech who did the repairs was very knowledgeable and informative as well as very capable.

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A Response from: Tim

Thank you for taking the time to let us know about your experience. We appreciate the 5 star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Saturday morning a spring broke on a double door of our garage with vehicles inside. Unable to lift the double door with vehicles inside. Uh OH! Contacted Precision and was advised that a technician could be here late afternoon. Technician Ken arrived, diagnosed our problem, checked out other issues not noticed by us on both doors, one double and one single. Needed repairs completed Saturday evening as "we were in trouble mode". Ken was very competent, communicated extremely well and presented several options for us to consider. We were very relieved that our issues could be resolved (Saturday service) and are extremely happy with the quality of work at what we considered a fair price. Ken programmed our vehicles and the outside unit which we considered a bonus. Everything works like it was supposed to!!! A pleasant surprise today.

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A Response from: Tim

Thank you for the 5 star review! So glad we were able to turn your "trouble mode" to a great experience! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service tech was very courteous & professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Chasen was on time, knowledgeable and efficient...a true professional!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I watch WSBTV, and you are advertised a lot. Plus, you are a "Trust Dale" business, and you are a BBB business. I felt your company was one I could trust as well as professional. Chasen, my technician, was so wonderful! He was professional, respectful, knowledgeable, and such a delightful young man. I felt confident with his work. You have a wonderful employee in Chasen!

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A Response from: Tim

Thank you and we couldn't agree more about Chasen! All of our technicians are true professionals - they continually work on their skills and appreciate it when our customers take time to commend them.

Service Provided:
Garage Door Repair

Review:

Mr Pike the technician was very professional and also very considerate. He was also very complete in his explanations. Thank you for allowing him to solve my garage door problem.

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A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Review:

I was very pleased to have your service tech.Chasen Pike sell and install a new garage door opener. Mr. Pike came with a professional attitude and his work ethic was amazing. I would not hesitate to use Precision for any future needs.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Roy was awesome. Made sure everything was checked out before recommending a garage door opener and worked quickly and safely to make sure the work was done to my satisfaction

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A Response from: Tim

Thank you! We appreciate your business and "5 Star" review!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Timely, efficient, and excellent service. Can’t ask for more. Extremely satisfied with the technician. Recommends.

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Service Provided:
Garage Door Repair

Product:
Cables

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Fayette County

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Clayton County

(770) 282-2211

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Gainesville Area

(678) 707-8620

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Cartersville Area

(678) 436-5599

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Stockbridge / Griffin Area

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Douglasville Area

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Newnan Area

(770) 282-2211

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Athens Area

(706) 608-8899

(706) 608-8899
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