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about Precision Garage Door in:
Gwinnett County, GA
Precision Garage Door of Atlantahas received 1902 reviews, averaging 4.93 Stars:
Loganville, GA
Thank you for the 5 star review!
Lilburn, GA
Precision was extremely helpful this morning when a tenant in my home was stuck in the garage and unable to drive to work on time. They were able to get to the house quickly this morning to assist with getting her vehicle out of the garage and repairing the garage door in a timely manner. Jeremy, the technician involved with the repair, was very nice and explained all of the repairs and cost in detail. I am thankful Precision was available as quickly as they were this morning to make the garage door repair. I will definitely recommend their services to my friends and family!
- Denise Bonenberger
Thank you very much for such a great review! Here at Precision we pride ourselves on customer service and I am so happy to see that reflected in your visit!
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Duluth, GA
Shaun Sewell was my precision technician. Besides being prompt and informing me when he would get there, he was courteous, very knowledgeable, friendly and efficient. He clearly and precisely explained exactly what I would need what had to be replaced what had to be replaced nd gave me a variety of options from which to choose what I wanted to do. There's no doubt in my mind that I will be using Precision again for servicing my garage door and that Shaun was a superb representative for the company.
- Lesliey Radov
Way to go, Shaun! Thank you so much for taking the time to share your experience with us. We appreciate your business and are here whenever you need us!
Product:
Service Technicians: Shaun Sewell - Senior Technician
Lawrenceville, GA
Had an issue with my garage. Shaun came out and explained where the fault was coming from. This guy was awesome - drafted up options and when i selected one, he got to work. Work was impeccable and really a great job. Shaun is the man.
- Frank C
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Service Technicians: Shaun Sewell - Senior Technician
Buford, GA
Jeremy Bojkovsky was fast, helpful, courteous, and an all around great guy. I hope to have him the next time I need service. Give this man a raise! Thanks!
- Philip Craven
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Service Technicians: Jeremy Bojkovsky
Suwanee, GA
Great job, prompt and courteous!
- Bernard Kim
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Buford, GA
Precision provided excellent service. David, the technician, was courteous and very professional. he diagnosed the problem and proceeded to fix it in a timely manner.
- Mary Sims
Suwanee, GA
The service done in our garage door by your service man,was excellent and fast, thank you
- Grace Gallegos
Thank you for the 5 star review! We are thrilled that you were pleased with the services!
Snellville, GA
I had a garage door problem created by other companies. I got there number from channel 2 web. And I called them. Technicians was so good. He tried his very best to fix my door. I really appreciate them and also recommend to others who looking for good people and not getting repped off.
- Anna Iqbal
A pleasant service experience is what we strive for, and we are always here when you need us! Thank you for the 5 star review!
Buford, GA
Great job performance !!! Fast, accurate, friendly service.
- Richard Vanderhoof
Thank you for the feedback, it is so exciting to hear from satisfied customers!
Duluth, GA
After reading reviews on your website, decided yours was not some fly by night operation like some I had previously searched.(i.e. professionally trained technicians and fully insured) Ryan and Joe arrived and went to work on the removal of my dinosaur door, then went to work on the new replacement door. You can tell when someone knows what they are doing. Answered all of my questions when asked, both were courteous and respectful of my property. I would rate them a 10 (5 each)
- Larry Parlo
Thank you for the 5 star review! We appreciate your business!
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Suwanee, GA
I googled emergency service and called a company who told me they didn’t offer weekend calls but referred me to Precision. I called and explained a spring broke and I couldn’t open garage door to get car out. The last was very polite and helpful and told me to expect a tech by 3 latest on Sunday (next day), this morning I received a call and was told tech would arrive by 120 if earlier was okay. He arrived, very professional, evaluated problem, provided quote and Completed the repair. I highly recommend them I!!
- Roger Lynn
Suwanee, GA
Based on good performance from last job you guys did, we called you to repair garage door. Joe was finished the job quickly but was very eager to leave the site. The sales tax was charged incorrectly, invoice had 7% and 8 % was charged plus we are in Gwinnett county it should be only 6%. Will appreciate if credit ca be issued for the difference in sales tax amount.
- Rashed Mahnood
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Norcross, GA
These guys are the absolute best. Fast appointment set and always friendly. Joe has done my entire set up and it is above my expectations. Would recommend to anyone for maintenance to full set up. Excellent
- Roger Mast
Product:
Lawrenceville, GA
My garage door springs decided they needed to be sprung and broke. I did what anybody would do and started searching Google for a good reputable company to replace them at a reasonable cost. I called Precision and they were very prompt at] getting a technician out to fix the problem because I could not open the garage door. The only thing thatl I wish I would have done was researched a little bit more on cost. It cost $407 to have the technician do 15 minutes worth of work and get me back in business with my garage door. After the fact I did the research again and found that there are several other reputable companies that could have done it for far less and even offered military discounts when Precision does not, even though it says so on their web page which is misleading. If you choose to go with Precision you will get a good product and prompt service but you will be light in the wallet. Do your research and get the same quality of work at a lesser cost from another company.
- Joe Bultman
Duluth, GA
best customer service in the Atlanta area!
- Tom Tyler
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Service Technicians: Shaun Sewell - Senior Technician
Lawrenceville, GA
The technician was too aggressive in trying to sell new garage doors. It was insulting that he would not take No for answer. I hope he isn’t pressuring naive others the way he did with me.
- Scott Chambers
Mr. Chambers, I am deeply saddened to hear about this unpleasant experience with the technician. I will have the service manager reach out to you today regarding this. We appreciate the feedback and want the opportunity to make it right.
Snellville, GA
Thank You so much Precision for the outstanding job your technician Mike did on changing my garage door motor. He performed a complete inspection and recommended affordable options for optimum service. The family loves the door operation now!!! Thanks Ron
- Ronald Vaughn
Thank you for the 5 star review! We appreciate the feedback!
Product:
Lawrenceville, GA
The technician was knowledgeable and gave recommendations as to what was best for my situation. Good employee, Good Worker !
- John Mooney
We appreciate the feedback, and thank you for the 5 star review!
Lawrenceville, GA
The technician David is 5*. He is courteous, EXPLAINS everything well, and asked permission for everything. He did a fine job and Jim and I really like your door.
- Jim Jenkins
Thank you for the 5 star review! David is such an asset to Precision, we are thrilled that you were pleased with his work.
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Service Technicians: David Sweeney
Snellville, GA
One of the garage door opener failed to work today. I contacted Precision Door Services. I want to thank Erin at the Call center who took her time in answering my questions, which let me choose this company to do the work. I want to give a big shout out to Mike E., (installer) who was very professional. He arrived on time. Any questions that I had asked, he took the time to answer the questions.
- Eugene Warrick
Mr. Warrick, thank you! We appreciate your business! Kudos to Mike and Erin, keep up the great work!
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Buford, GA
Jason was a great salesperson, your prices competitive . Kyle who did the install was very nice.
- Betty Rose
Thank you for the 5 star review!
Product:
Dacula, GA
I called this morning because one of our garage doors broke this morning.. Actually the large metal pulls disc broke and came flying from the garage door to me standing by my back door. It flew so quick and hard that it made a huge ho,e in the Sheetrock inches from my face, the ricocheted to the other side of the garage. A few inches and I would have been killed. It was horrible. I called Precission and they had Dustin come out within an hour. The actual doors were fine but he ended up replacing both pulls systems with a much much safer designed one as well as pointing out and replacing 3 broken brackets. The quality of materials is incredible. We will feel so much safer now knowing that if the super thick cables they use, which I can imagine breaking, do break the spring system will just cause the door not to open but will not allow the parts to catapult through the air. Dustin was extremely professional and so nice. He explained each step before he did it and did not pressure me in any way to have the second door repaired to the upgraded standard that the broken was. It was a no brainer. Please give them a call if you ever need help in the future.
- Kathy Kelley
Kathy, thank you for the impeccable feedback. We appreciate you taking the time to share your experience with us and future customers! So glad that you weren't hurt during this malfunction and that you now feel safe in your garage. We look forward to working with you in the future should you need us.
Service Provided:
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Service Technicians: Dustin Bourchier
Buford, GA
I have had a garage door and a garage door opener replaced by them and in both instances I went through the salesman Jason who gave me excellent quotes and has taken care of any questions I have had in a timely manner. I would recommend this company to anyone in need of there service.
- Ronald Gibson
We thank you for the opportunity to provide our service and appreciate your recommendation!
Lawrenceville, GA
My technician was Dustin. He arrived early and greeted me upon arrival. Dustin listened to my problem and then did a test on the garage door. After the test was done, he explained what had to be done and how much it would cost. Dustin then completed the work in a professional and timely manner. He is also customer friendly with a great attitude. I am completely satisfied with work that he did. I would recommend Precision Overhead Garage Door Service to anyone.
- Charles Mckeever
Thank you for taking the time to share your experience with us and we agree, Dustin is truly an asset to our team! We are thrilled to have another satisfied customer!
Service Provided:
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Service Technicians: Dustin Bourchier
Norcross, GA
Kristopher Baxley was the tech that came out to complete the service and he did an outstanding job. I appreciate his knowledge, professionalism, and patience displayed during the service visit. Explained all the options and pros and cons for each so that I would make the best informed decision.
- Quincy Hutchinson
Thank you for the 5 star review! We appreciate our customers!
Product:
Lawrenceville, GA
So pleased with my new door! All personnel have been very helpful and pleasant. Would happily recommend Precision.
- Catherine Conliff
Thank you for the 5 star review! We appreciate your business!
Product:
Buford, GA
Had an emergency of my door getting stuck and off the track. Called and was able to get a same day appt. Technician showed up early and did a thorough inspection and explained everything clearly. Dustin was able to complete all repairs in about an hour and everything is as good as new. Will definitely keep you guys on my phone for any future issues. If you are having trouble with your garage door, definitely give Precision Door Services a call.
- Andy Johnson
Thank you for the 5 star review! Glad we were able to turn things around so quickly for you!
Grayson, GA
Dustin was on schedule and resolved the issue in a few minutes. There was no charge as the adjustment was covered by warranty. I am very happy with the resolution.
- Mike Leonard
Thank you for the 5 star review! We value our customers and stand behind our products.
Suwanee, GA
The response time was excellent. Diagnosing the problem and recommending a doable solution was provided quickly and work completed. All-in-All, this was a great experience which rectified problems my previous door installer created.
- Conrad Burnside
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Great Service
- Marci Adams