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Dustin Bourchier

Employee Avatar
Service Technicians
Reviews: 192
Average: 4.73 stars
Drug Test: 2/8/2022
Dustin Bourchier has received 192 reviews, averaging 4.73 Stars:
1 2 3 4 5

Dustin Bourchier's Bio:

My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.

Review:

I have used Precision everything. So professional. Wouldn't think of using any other company.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Did a great job

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Cold on the phone and price in person are not the same they are more expensive.

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A Response from: Tim Yeager

Thank you for considering Precision to service your garage door. We are sorry to see you didn't receive a five star experience because of pricing. We did listen to the recorded call to make sure you were advised of the estimated cost per spring as that was the problem with your door. Once the technician came to your home, a 25 point inspection was completed and he advised you of the issues with your spring and other items you could repair if you decided to. The call center representative that provided you the quote has no way of knowing what kind of springs you have on your door, or any other problems, so while they can provide an estimate, they can't guarantee that will be the price for the work needed or agreed upon. The options provided were to replace your spring for $299.00 or to do a rebuild for the other broken mechanical parts on your door which would cost more. We are unable to completely rebuild your door for $299.00 but please call if you decide to move forward with the estimates provided.

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Dustin Bourchier
Review:

It was pricey. Dustin did a great job! I would do business with him again…

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Dustin did a great job on our garage door. Highly recommend this company and will use them in the future.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Very professional knowledgeable company. Repaired my spring and check entire system. I will use this company again.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Awesome service very friendly and professional .

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Precision was a life saver. Our garage door and remotes were not working. I called them and they arrived less than 24 hours to fix and walk us through the brand new remotes which are chic.

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Dustin Bourchier
Review:

Very helpful and professional.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Service tech was on time, efficient and friendly.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

We are repeat customers of Precision! We are pleased with response time and service. Dustin is do professional. He explains options clearly and cost. We are very happy with the new motor! It is so much better than our old one that had but the dust! Ann Adams

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Employee Avatar Service Provided:
Garage Door Opener Install

Service Technicians: Dustin Bourchier
Review:

Our technician, Dustin, was right on time, very professional and knowledgeable. We will use Precision again if we need garage services.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Dustin Bourchier
Review:

Dustin troubleshot or door issue and resolved the problem.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Fast response, same day service received within hours and a reasonable quote.

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A Response from: Tim Yeager

We are glad to hear you received 5 star service and were able to be helped the same day. Please let us know if there is anything we can do for you in the future

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
1 2 3 4 5
Date: 05/14/2021
Garage Door Repair
,
Review:

Dustin was very professional and knowledgeable. Great conversation and great customer service.

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A Response from: Tim Yeager

We appreciate the 5 star review and will pass along the kind words to Dustin about your experience. Please let us know if there is anything we can help you with in the future.

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

I’ve had the springs replaced a few years ago by Precision Door and was completely satisfied with the service, I didn’t hesitate to call you guys this time when my garage door began to malfunction and stopped working all together. Dustin Bourchier came out and performed maintenance on my door and now it works like a charm. Very smooth and quiet. As a matter of fact Dustin installed my garage door springs a few years ago. Dustin is professional and friendly did an excellent job both times.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technicians: Dustin Bourchier
Review:

My wife and I had a great experience with the person that installed the opener. He was professional and courteous. We chose you because the previous opener had your info.

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Employee Avatar Service Provided:
Install Garage Doors

Product:
Opener

Service Technicians: Dustin Bourchier
Review:

Dustin B. was very professional and courteous. What’s even better is that I was able to schedule service the next day. I definitely recommend Precision to anyone.

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Employee Avatar Service Provided:
Install Garage Doors

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Bad news door could not be repaired! Good news, I have new garage doors after 33 yrs. Dustin B. was polite, courteous and a professional. Always great to have a pleasant individual show up!!

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Employee Avatar Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technicians: Dustin Bourchier
Review:

Same day service and less than an hour from arrival to replacing system on both doors. Dustin was very friendly and provided helpful instructions for continued service. Great experience!

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A Response from: Tim Yeager

We are delighted to hear you received 5 star service from your technician Dustin. Please do not hesitate to call should you need anything in the future

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Excellent service!! Fast, accurate, and professional. Have no worries.

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A Response from: Tim

Thank you for the kind words about the service you received from Dustin. We strive to give customers a 5 star experience and are glad we met that expectation with you. Please let us know if there is anything we fan help you with in the future.

Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Amazing service. I am recommending to my family and friends.

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A Response from: Tim

We are delighted to hear that you received 5 star service and are recommending us to family and friends. Please do not hesitate to call should you need anything in the future.

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Dustin Bourchier
Review:

The young man was very professional. He worked very hard to get it done right away, because I had a doctors appointment.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Dustin Bourchier
Review:

Dustin got us up and running in no time at all

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Our tech was great. He went the extra mile for us and he was in and out in a flash. We are pleased with our service. Thank you!

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Everyone i spoke to was so pleasant with great customer service. The service rep, Dustin, was very helpful to explain what happened and how to fix it. My 15 year old door is almost as good as new now. Thanks guys :)

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Great job

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Great price and professional service. Sincere technicians

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

I’ve used them twice before and was very pleased with their service.

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Employee Avatar Service Provided:
Install Garage Doors

Service Technicians: Dustin Bourchier
Review:

Dustin came out to sevice our garage on a Sunday after I had called the 24/7 hotline on Sat eve. Great prompt service! I had the torsion spring replaced by him. He not only did a great job with the main issues but also made our door much quieter than before! Thank you Precision!

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
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