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Dustin Bourchier

Employee Avatar
Service Technicians
Reviews: 207
Average: 4.71 stars
Drug Test: 2/8/2022
Dustin Bourchier has received 207 reviews, averaging 4.71 Stars:
1 2 3 4 5

Dustin Bourchier's Bio:

My name is Dustin. I've been in the garage door industry for a little over 2 years now and I've worked in customer service for over 10. I really enjoy helping others fix the problems they are having with their garage doors. I've lived in Georgia my entire life. I have a wife and 2 children which I love spending time with. I love driving off road. I've attended 12 Stone Church for over 15 years, and our family is very blessed to be a part of the 12 Stone community.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve had the springs replaced a few years ago by Precision Door and was completely satisfied with the service, I didn’t hesitate to call you guys this time when my garage door began to malfunction and stopped working all together. Dustin Bourchier came out and performed maintenance on my door and now it works like a charm. Very smooth and quiet. As a matter of fact Dustin installed my garage door springs a few years ago. Dustin is professional and friendly did an excellent job both times.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife and I had a great experience with the person that installed the opener. He was professional and courteous. We chose you because the previous opener had your info.

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Service Provided:
Install Garage Doors

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin B. was very professional and courteous. What’s even better is that I was able to schedule service the next day. I definitely recommend Precision to anyone.

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Service Provided:
Install Garage Doors

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bad news door could not be repaired! Good news, I have new garage doors after 33 yrs. Dustin B. was polite, courteous and a professional. Always great to have a pleasant individual show up!!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service and less than an hour from arrival to replacing system on both doors. Dustin was very friendly and provided helpful instructions for continued service. Great experience!

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A Response from: Tim Yeager

We are delighted to hear you received 5 star service from your technician Dustin. Please do not hesitate to call should you need anything in the future

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!! Fast, accurate, and professional. Have no worries.

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A Response from: Tim

Thank you for the kind words about the service you received from Dustin. We strive to give customers a 5 star experience and are glad we met that expectation with you. Please let us know if there is anything we fan help you with in the future.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service. I am recommending to my family and friends.

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A Response from: Tim

We are delighted to hear that you received 5 star service and are recommending us to family and friends. Please do not hesitate to call should you need anything in the future.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man was very professional. He worked very hard to get it done right away, because I had a doctors appointment.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin got us up and running in no time at all

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our tech was great. He went the extra mile for us and he was in and out in a flash. We are pleased with our service. Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone i spoke to was so pleasant with great customer service. The service rep, Dustin, was very helpful to explain what happened and how to fix it. My 15 year old door is almost as good as new now. Thanks guys :)

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job

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Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great price and professional service. Sincere technicians

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve used them twice before and was very pleased with their service.

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Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin came out to sevice our garage on a Sunday after I had called the 24/7 hotline on Sat eve. Great prompt service! I had the torsion spring replaced by him. He not only did a great job with the main issues but also made our door much quieter than before! Thank you Precision!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin Bourchiero is that guy. He knows his business, did the work right and quoted me a fair price for the amazing work he did!! Springs, cables and door maintenance!!!! Very satisfied.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When I say these guys get it done I highly recommend....

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for repairing my garage door, the work your technician did was on time.

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A Response from: Tim

It was our pleasure. Thank you for calling and giving us the chance to work with you. We appreciate your business and the five star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was personable and knowledgeable. Fast and efficient. Damn well done. cp

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very informative about what happened and possibly why. He was fast and provided us with a personal type atmosphere that was awesome.Keep up the good work Dustin Bourchier. Thank you Precision.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician quickly diagnosed issue and repaired it. Explained what was done to repair the issue. Called at lunch time when door failed to close and appointment was set up for the same day. Will call Precision for any future needs.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was professional and quick in helping us fix the garage door. He had everything with him when he arrived making the time shorter than expected. Thanks, Precision!

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A Response from: Tim

Great to hear, we are so happy you called and that we could help with your garage door needs. Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service interaction from start to finish was excellent. I was impressed by the 24/7 service availability. The service representative answer my call on a Sunday evening and did her best to find an available tech. With no avail she offered a 8am -12p service visit on the next day. The tech (Dustin) called as schedule and was at my home that morning. He was very knowledgable and made the repair very quickly. The orignal problem was the door spring had popped. His confidence in completion with alll the parts on his truck was great. The experience by far was exceptional. I would highly recommend Precision for garage expertise.

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A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Dustin is a valued team member and we are so happy he could help with your door needs. We appreciate your business and we're here anytime you need us!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Asked on Nextdoor for an honest, reasonably priced garage door repair person. This company and Dustin in particular were recommended. He came within hours of our call and fixed exactly what was wrong! We will call this company again and ask for Dustin, too.

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A Response from: Tim

Thank you so much for calling, we are happy to see that Dustin took care of your door needs. We appreciate your business and we look forward to working with you again.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was excellent. The technicians was prompt, courteous and knowledgeable about his trade. I would definitely recommend and use Precision again.

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A Response from: Tim

We appreciate your business and recommendation. We are so happy we could help with your door and we look forward to working with you again if needed.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very quickly and makes me happy ????

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A Response from: Tim

We appreciate your business and you taking the time to provide feedback!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision has a great reputation and offer competitive prices. Dustin was awesome

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A Response from: Tim

Thank you so much for the kind words, we will be sure to share them with Dustin. We appreciate your business and please call anytime you need us.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Fixed a glitch in my opener after they rebuilt my tracks that got bent. Would definitely recommend them!

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A Response from: Tim

Thank you for sharing your experience. We are happy to help anytime you need us. Please let us know if we can help in the future.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very disappointed with the service, the charge for someone to come out is way too high and they charge way to much for repair that does not need to be done. I would not recommend the service.

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A Response from: Tim

Thank you for sharing your feedback with us. We appreciate you returning our call to discuss what happened. As stated on the phone call, we truly apologize for you being unhappy with the service from our technician and we will be discussing this with him in detail. We will use this experience as a learning tool with our technicians and review what the customer states they need at that very moment versus what they would like to do overall but can't do on that exact service call. Our top goal is customer satisfaction and making sure our customers receive five star service with every call, and we do apologize that we missed that mark with you. Again, thank you for taking our call to discuss everything that happened and we are here to help anytime you need us.

Service Provided:
Garage Door Repair

Product:
Springs

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